Care and cleaning
Care and cleaning
General information
Regular, proper care helps to maintain your vehi
cle's value.
It can also be a requirement when
submitting warranty claims for corrosion damage
and paint defects on the body.
The required cleaning and care products can be
obtained from your authorized Audi dealer or a
qualified workshop. Read and follow the instruc
tions for use on the packaging.
A WARNING
-Using cleaning and care products incorrectly
can be dangerous to your health .
- Always store cleaning and care products out
of reach of children to reduce the risk of poi
soning.
@ For the sake of the environment
- Preferably use environmentally-friendly
products when buying cleaning agents.
- Do not dispose of leftover cleaning and care
products with household trash.
Car washes
The longer deposits remain on the vehicle, the
more the surface can be damaged. High temper
atures such as those caused by sunlight increase
the damaging effects .
Before washing, wet heavy deposits with plenty
of water.
Stubborn deposits such as bird droppings or tree
sap are best removed with plenty of water and a
microfiber cloth.
Also, wash the underside of your vehicle once
road salt stops being used for the season.
Pressure washers
When washing your vehicles with a pressure
washer, always follow the operating instructions
provided with the pressure washer. This is espe
cially important in regard to the pressure and
spraying distance . Do not aim the spray directly
at seals on side windows, doors, the hood, the
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rear lid or the sunroof* or at tires, rubber hoses,
insulating material, sensors* or camera lenses*.
Keep a distance of at least 16 inches (40 cm) .
Do not remove snow and ice with a pressure
washer.
Never use rotary nozzles or high pressure noz
zles.
The water temperature must not be above 140 °F
(60 °C).
Automatic car washes
Spray off the vehicle before washing.
Make sure that the windows and roof* are closed
and the windshield wipers are
off . Follow instruc
tions from the car wash operator, especially if
there are accessories attached to your vehicle.
If possible, use car washes that do not have
brushes.
Only use car washes where the vehicle remains
stationary and the washing equipment moves
around the vehicle when washing and drying. Car
washes that move the vehicle through the car
wash using a chain are not recommended.
Washing by hand
Clean the vehicle starting from the top and work
ing down using a soft sponge or cleaning brush.
Use solvent-free cleaning products.
Washing vehicles with matte finish paint by
hand
To avoid damaging the paint when washing, first
remove dust and large particles from your vehi
cle. Insects, grease spots and fingerprints are
best removed with a special cleaner for matte
finish paint.
Apply the product using a microfiber cloth. To
avoid damaging the paint surface, do not use too
much pressure.
Rinse the vehicle thoroughly with water. Then
clean using a neutral shampoo and a soft micro
fiber cloth .
Rinse the vehicle thoroughly again and let it air
dry. Remove any water residue using a sham my. ..,..
& WARNING
-Only wash the vehicle when the ignition is
off and follow the instructions from the car
wash operator to reduce the risk of acci
dents.
- To reduce the risk of cuts, protect yourself
from sharp metal components when wash
ing the underbody or the inside of the wheel
housings.
-After washing the vehicle, the braking effect
may be delayed due to moisture on the
brake rotors or ice in the winter . The brakes
must be dried first with a few careful brake
applications.
{[) Note
-If you wash the vehicle in an automatic car
wash, you must fold the exterior mirrors in
to reduce the risk of damage to the mirrors.
Power folding exterior mirrors* must only
be folded in and out using the power folding
function.
- To prevent paint damage, do not wash the
vehicle in direct sunlight.
-
Care and cleaning
-To reduce the risk of damage to the surface,
do not use insect removing sponges, kitchen
sponges or similar items.
- Matte finish painted vehicle components:
- To reduce the risk of damage to the sur-
face, do not use polishing agents or hard
wax.
- Never use car wash cycles that apply pro
tective wax. It can destroy the matte fin
ish effect.
- Do not place any stickers or magnetic
signs on vehicle parts painted with matte
finish paint. The paint could be damaged
when the stickers or magnets are re
moved .
@ For the sake of the environment
Only wash the vehicle in facilities specially de
signed for that purpose. This will reduce the
risk of dirty water contaminated with oil from
entering the sewer system.
Cleaning and care information
When cleaning and caring for individual vehicle
components, refer to the following table. The in
formation contained there is simply recommen
dations. For questions or for components that are not
listed, refer to an authorized Audi dealer
or a qualified workshop. Also follow the informa
tion found in
~ ,&. .
Cleaning exterior
Component Situation Solution
Wiper blades
Dirty ~ page 55, Cleaning windshield wiper blades
Headlights/ Dirty Soft sponge with a mild soap solution a>
tail lights
Sensors/
Dirty Sensors: soft cloth with a solvent-free cleaning product
camera lenses Camera lenses: soft cloth with an alcohol-free cleaning sol-
ution
Snow/ice Hand
brush/solvent-free de-icing spray
Wheels Road salt Water
Brake dust Acid-free special cleaning solution
Exhaust tail Road salt
Water, cleaning solution suitable for stainless steel, if nee-
pipes essary
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Care and cleaning
Component S ituation Solution
Tex tiles,
Stains adhering to Vacuum cleaner
Vin yl, the surface
A lcan tara Water-based stains Absorbent cloth and mild soap
solutional
such as coffee, tea,
blood, etc.
Oil-based stains such Apply a m ild soap solutional, blot away the d issolved oil or
as o il, make-up, etc. dye, treat afterward with water, if necessary
Special stains such as Special stain remover, blot with
absorbent material, treat
ballpoint pen, nail afterward with mild soap solutional, if necessary
polish, latex paint,
shoe polish, etc .
Natural le athe r Fresh stains Cotton cloth
with a mild soap solutiona l
Water -based stains Fresh stains : absorbent cloth
such as coffee, tea, Dried stains : stain remover suitable for leather
blood, etc.
Oi l-based stains such Fresh stains: absorbent cloth and stain remover suitable
as oi l, make-up, etc. for leather
dried stains: Oil cleaning spray
Special stains such as S tain remover suitable fo r leather
ballpoint pen, nail
polish, latex paint,
shoe po lish , etc.
Ca re Regularly apply cond ition ing cream that p rotects from
light and penetrates into the materia l. Use specially-co l-
ored cond itioning cream, if necessary.
Cooler Dust and dirt Clea n the ventilation openings in the luggage com part-
ment
Dirty Lukewarm water, mild soap solutional if necessary, then
dry
Defrosting Empty the refrigerator, switch it off and let it thaw with
the doo r open, t hen dry
Car bon p art s Dirty Clean the same way as plastic parts
a) M ild soap solut io n: max imu m two tablespoons neutral soap in 1 q uart (I liter) of water
A WARNING
The windshie ld may not be treated with wa
ter-repelling windshield coating agents. Un
favorable cond itions such as wetness, dar k
ness, o r low sun can resul t in increased glare.
Wiper blade chatter is also possib le.
- Headlights /tail light s
-
-Never clean headlights or tail lights with a
dry cloth or sponge.
- Do not use any cleaning product that con
tains alcoho l, because they could cause
cracks to form.
-Whe els
- Never use any pa int polish or other abra-
sive mate rials.
- Damage to the protect ive layer on the
rims such as stone chips or scratches must
be repaired immediately. .,..
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Fuel and Refueling
nearest authorized Audi dealer or author
ized Audi Service Facility for assistance.
These fuels contain substances that can se
verely damage the fuel system and the en
gine if the engine is started.
Refueling
Fuel filler neck
The fuel filler neck is located on the right rear
side panel behind the fuel filler flap.
If the power locking system should fail, you can
still open the flap manual ly -for detailed instruc
tions see
c;> page 216.
You can find the fuel tank capac ity of your vehicle
In .
The label on the inside of the fuel filler flap tells
you the correct fuel for your vehicle. For more in
formation about fue l specifications, see
c;> page 212.
Your vehicle fuel tank has an onboard refuelling
vapor recovery system. This feature helps to pre
vent fuel vapors from escaping from the tank and
pollut ing the environment while you refuel your
veh icle. In order to fill the tank properly while
protecting the environment, please follow this
refueling procedure carefully.
_& WARNING
Under normal operating conditions, never car
ry additional fuel containers in your car. Gas
canisters and other containers used to trans
port fuel can be dangerous. Such containers,
full or empty, may leak and could cause a fire
in a collision. If you must transport fuel to
use for you r lawn mower, snow blower, etc.,
be very careful and always observe local and
state laws regarding the use, transportation
and storage of such fuel containers. Make cer
tain the container meets industry standards
(ANSI/ASTM F852 -86).
(D Note
Never drive your vehicle until the fuel tank is
completely empty. The ir regular supply of
fuel can cause m isfiring. Gasoline could enter
214
the exhaust system and damage the catalytic
converter.
Refuelling
Fig. 188 Right rear vehicle side: Opening the fuel filler flap
Fig. 189 Fuel fille r flap with attached fuel cap
When activating the central locking, the fue l fill
er flap is automatically unlocked or locked. Re
fuel the vehicle with the ignition switched
off.
Taking the fuel cap off
.,. Press the left side of the fuel fil ler flap to open
it
c;>fig. 188- arrow- .
.,. Unscrew f uel filler cap counter-clockwise and
hang it on the fuel filler flap¢
fig. 189.
.,. Check the label on the inside of the fuel filler
flap to determine if the vehicle must be fueled
with gasoline or diesel fuel.
Refuelling procedure
.,. Insert the fuel nozz le from the gasoline pump
into the fue l filler neck as far as it will go.
.,. Select a medium refuelling rate so that the
nozzle switches off automatically when the
tank is full.
Putting the fuel c ap back on
"' After filling your tank , tw ist the f uel fi ller cap
clockwise as far as it wi ll go .
"' Close the fuel filler flap.
To avoid fuel spill ing o r evaporating from the f uel
tank always close fuel filler cap properly and
comp let ely. An improperly closed fue l filler cap
may a lso caus e the MIL lamp ¢
page 28 to come
on (only vehicles with gasoline engine).
A WARNING
Improper refueling or handling of fuel can
cause fire, explosion and severe burns .
- Fuel is highly f lammable and can cause se
vere burns and other injur ies.
-
- Failure to shut the engine off wh ile refuel
ing and/or to insert the pump no zzle fully
into the fuel filler neck could cause fuel to
spray out of filler neck or to overflow . Fuel
spray and overflowing fue l can cause a fire .
- Never use a cellular telephone wh ile refuel
ing . The electromagnetic radiation can
cause spa rks that can ignite fuel vapors and
cause a fire.
- Never get back into your vehicle while refu
eling .
If in except io na l circumstances you
must get back in you r vehicle while refue l
ing, make certain tha t you close the door
and touch meta l to discharge static electric
ity before touchi ng the filler nozz le again.
Static electricity can ca use spa rks that can
ignite fuel vapors released during refueling .
- Never smoke o r have an open flame any
where in or near your vehicle when refueling or filling a portable f uel container.
- For yo ur safety , we strongly recommend
that you do not travel with a portable fue l
conta iner in your vehicle. The conta iner, full
or empty may leak and could cause a fire,
especially in a crash .
-If, under exceptional c ircumstances, you
must transport a portable fuel container,
please observe the follow ing :
- Neve r fi ll a portable fuel containe r wh ile i t
is anywhere in or on the vehicle (for exam
p le, in the luggage compartment, or on
the trunk) . Static e lectr icity can build up
Fuel and R efueling
whi le filling and can ignite fuel vapors
caus ing a fire .
- Always place a portab le fue l container on
the ground before f illing.
- Always keep the fi ller nozzle comp lete ly
inside the po rtable container before and
during f illing.
- If filling a portable container made of
metal, the filler nozz le m ust always be in
contact with the container. This will he lp
prevent stat ic electricity from discharging
and cause a fire .
- Never spill fue l inside the vehicle or lug
gage compartment. F uel vapors are highly
flammable .
- Always observe local and state/prov incial
laws regarding the use, storage and trans
po rtation of fuel co nta iners.
- Make ce rtain t he f uel container meets in
dust ry standards (ANSI/ ASTM F852-86) .
(0 Note
If any fuel has sp illed onto the car, it should
be removed immed iately to p revent damage
to the pa int.
@ For the sake of the environment
As soon as the correctly operated noz zle
switches off automatically for the first time,
the tank is fu ll. Do not try to add more fuel
because f uel may sp ill out . In add it ion, the
expans ion space in the fuel tank will be fi lled -
causing the fue l to overflow when it becomes
warm and po llute the environment.
(D Tips
- Runn ing your engine while refuelling may
cause vapors to escape or even ca use fue l to
spill out of the tank. This wo uld then shut
off the f uel no zzle befo re t he t ank is f ull.
- Do not ref ue l your veh icle with the ignition
switched on . The fuel gauge m ay o therwise
no t indicate the co rrect fuel leve l after refu
elling.
- Diesel vehicles* are equ ipped wi th a die sel
m isf ueli ng pro tector . It a llows the vehi cle
to be fuele d only with a d iesel fue l pump .,.
215
Please refill Ad B lue . Range 1500 mi (2400 km )
This message appears when there is only eno ugh
Ad Blue lef t to d rive the distance indicated in the
d river information system . Fill the AdBlue.
AdBlue ,0 Refill AdBlue! No re start in 600 mi
( 1000 km )! See owner 's manual
This message appea rs when there is only eno ugh
Ad Blue left to drive the distance indicated in the
driver info rmation system . Fill the Ad Blue . Ot he r
wise the eng ine will not sta rt again if you s top it
once the d ist an ce in dicate d ha s been d riven. You
can also check t he remai ning dis tance in the on
board com puter.
Refill Ad Blue! No restart! See own-
er's manual
This message appears whe n the AdBlue ta nk is
empty . Fill the AdB lue. Otherwise you will not be
ab le to s tart the engine aga in once yo u stop it.
The AdBlue must be refilled when t he amount in
the tank has reached the minimum level
q page 217, Filling Ad Blue.
Incorrect filling /system malfunction
A message appears if the AdB lue tank was filled
with a fluid other than AdBlue and the system
has detected that the tan k was fi lled incor rect ly,
or if there is a system malfunction .
Ad Blue -I' Ad Blue: System fault! No restart in
600 mi (1000 km ). See owner's manual.
This message appears when it is only poss ible to
drive the d istance ind icated in the dr iver informa
tion system. Drive to t he nearest authorized Aud i
dealer o r authorized Aud i Serv ice Facility to have
the ma lfunction co rrected. Otherwise the engine
w ill not start agai n if you stop it once the d is
tance ind icated has been driven .
AdBlue: System fault No restart!
See owner's manual
This message appears if the system has detected
that the tank was filled inco rrectly o r that there
i s a malfunction . Drive immediately to the near
est authorized Aud i dea le r or authorized Aud i
Service Facility to have the malfunction correct-
Fuel and Refueling
ed. Ot herwise you wi ll not be able to star t the en
gine again once yo u stop it .
Filling AdBlue
Applies to : veh icles w ith selec tive catalytic re du ctio n (SCR)
Fig. 192 Right rear s ide of the ve hicle: re m ov ing t he A d Bl
u e cap
The Ad Blue tank open ing is located near t he d ie
sel tank opening. Add at least 1.5 gallons (5. 7L)
of Ad B lue . Thi s is the minim um amount requ ired
to ensure the system detects the refi lling and to
sta rt the eng ine. You can add a maxim um of 4
g allo ns ( 16L) .
Requireme nt: Th e reques t to add Ad Blue m ust
appear in the instrum ent clus te r disp lay .
.,. Switch t he ignit ion off.
.,. Open the tank door ¢ page 214 .
.,. Tu rn the cap on t he tank opening to the left to
remove ¢fig . 192.
.,. Fill t he A d Bl ue w ith the bottle ¢ page 218 or
t he ca n iste r ¢p age 218.
WARNING
A d Bl ue can irrita te the s kin, eyes an d re sp ira
tory system. If there is contact with t he f lui d,
fl ush immed iate ly w ith plenty of water . Con
sult a phys ician if necessary.
(D Note
- Only use Ad Blue th at con forms to t he
s tandar d ISO 2 22 41-1. Do not m ix any addi
tives with the Ad Blue and do not dilute it
w ith wate r.
- Ad Blue must not be filled in the diese l ta nk
and diese l fue l must not be filled in the
217
Checking and Filling
Checking and Filling
Hood
Releasing the engine hood
The engine hood is released from inside the vehi
cle .
Fig. 194 Driver footwell : release leve r
Fig. 195 Ro cker switc h under the hood
Make sure the wiper arms are not raised up from
the windshield . Otherwise the paint could be
damaged .
.. With the driver's door open, pu ll the lever un
der the instrument panel in the direction of the
arrow ¢
fig. 194.
.. Raise the hood slightly Q _A .
.. Press the rocker switch under the hood upward
Q fig. 195. This releases the catch.
.. Open the hood.
A WARNING
Hot engine coo lant can burn you .
- To reduce the risk of be ing burned, never
open the hood if you see or hear steam or
coolant escaping from the eng ine compart
ment. Wait unt il no steam or coolant can be
220
seen or heard before carefully open ing the
hood.
Working in the engine compartment
Be especially careful whenever you work in the
engine comportment.
Whenev er yo u mu st perform an y work in the
engin e compartment , for exampl e chec king and
filli ng d iffe rent fl uids , the re is a ri sk of injur y,
bu rn s and accid ent s. T o preven t perso na l injur y
alway s obse rve the foll owing WARNING S. The
en gine compartment o f an y v ehicl e is a haz ard
ou s a rea
Q _6 .
A WARNING
To help avoid injury, before you check any
thing under the hood:
- Turn off the engine .
- Switch off the ignit ion.
- Apply the parking brake.
- Move selector lever to "P" (Park).
-Always let the eng ine cool down. Hot com-
ponents will burn skin on contact .
-
-To redu ce the risk of being burned, never
open the hood if you see or hear steam or
coo lant escaping from the engine compart
ment . Wait until no steam or coolant can be
seen or heard before carefully opening the
hood.
- Keep children away from the engine com
partment .
- Never sp ill fluids on hot engine compo
nents. They can cause a fire.
- Never touch the radiator fan. The auxiliary
electric fan is temperature controlled and
can switch on suddenly.
- Never open the coolant reservoir cap when
the engine is sti ll warm. The coolant system
is pressurized and hot coolant could spray
out.
- Protect your face, hands and arm from
steam or hot engine coolant by placing a
thick rag over the cap when you open the
coolant reservoir .
-Do not remove the engine cover under any
circumstances. This increases the risk of
burns.
- If work on the fuel system or the electrical
system is necessary:
- Always d isconnect the battery.
- Never smoke or work near heaters or open
flames. Flu ids in the engine compartment
could start a fire.
- Keep an app roved fire ext inguisher imme
d iate ly availab le.
- To avo id electr ical shock and personal injury
wh ile the eng ine is running or being started,
never touch:
- Ignition cables
- Other components of the high voltage
electronic ignition system.
- If you must perform a check or repa ir with
the engine running:
- First, fully apply the parking brake, move
selector lever to "P" (Park).
- Always use extreme caution to prevent
cloth ing, jewelry, or long hair from get
ting caught in the radiator fan, V-belts or
other mov ing parts, or from contacting
hot parts. Tie back ha ir before starti ng,
and do not wear clothi ng that will hang or
d roop into t he engine.
- Min imize exposu re to emission and chem i
cal hazards¢ .&.-
_& WARNING
California Proposition 65 Warn ing:
- E ngine exhaust, some of its constituents,
and certain vehicle components contain or
em it chem ica ls known to the St ate of C ali
f orn ia to cause cancer and bi rth de fects and
reproductive harm . In addition, certain flu
ids contained in ve hicles and certain prod
ucts of component wear contain or emit
Ch eck ing and Filling
chemicals known to the State of California
to cause cancer and birth defects or other
reproductive harm.
- Battery posts, term inals and related acces
sories contain lead and lead compounds,
chemicals known to the State of Californ ia
to cause cancer and reproductive harms.
Was h hands afte r handling .
([) Note
When adding flu ids, always make sure that
they are poured into the proper co nta iner or
fille r opening, otherwise serious damage to
vehicle systems w ill occur.
® For the sake of the environment
To detect leaks in time, inspect the veh icle
floor pan from unde rneath regularly . If you
see spots from oil or other veh icle fluids, have
your vehicle inspected by an authorized Audi
dealer.
Closing the engine hood
.,.. Pull the hood down un til the press ure from the
struts is reduced.
.,.. Let the hood
drop down and latch in p lace . Do
not try to push it shut;
it may fail to engage
¢ _& .
_& WARNING
--A hood that is not completely latched co uld
fly up and block your view while driv ing.
- When you close the engine hood, check it to
make sure the safety catch has properly en
gaged . The hood s hou ld be flush with the
sur rounding vehicle body parts.
- If you notice while driv ing that the hood is
not secured properly, stop at once and close
it.
-
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