,....,
N
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mode, the status message
e-"'1 o I r.-.Al"'Y ap
pears briefly in the instrument cluster display
and the needle in the power meter points to
READY ¢page 101.
-Make sure that the selector lever is in the P
position and the ignition is switched off
when leaving the vehicle.
([) Note
-The high-voltage system can be damaged if
the vehicle underbody comes into contact
with the ground. Immediately drive your ve
hicle to an authorized repair facility and
have it inspected.
- The electric drive motor can become very
hot during operation . Do not stop the vehi
cle if there is oil, fuel residue or other flam
mable substances under or next to the vehi
cle.
Special considerations for the high-voltage
battery
Please first read and note the introductory infor
mation and heed the warnings
¢page 98.
All batteries age with use and over time. There
are things you should know about the care of the
high-voltage battery that will help it keep giving
you good service and reliability over time. Please
read and keep the following information in mind
while you enjoy the performance and economy of
your vehicle.
- Be sure to charge the high-voltage battery be
fore leaving the vehicle parked and unused for a
longer period of time. Ideally the high-voltage
battery should have a charge level between
40% and 60% when parked for a long time.
- If the battery charge level is below 3%, never
park the vehicle for more than 21 days without
charging the high-voltage battery. Should you
have to park the vehicle for a long time, make
sure that the charge level is sufficient to help
prevent the battery from aging prematurely.
- Frequent and consecutive charging of the high
voltage battery when the charge level is above
98% can also decrease the capacity of the high-
e-tron
voltage battery. Make sure the charge level is
below 98% when you start the charging proc
ess.
- Should the vehicle be parked for longer than
2 days at temperatures below -13 °F (-25 °(),
the high-voltage battery could freeze and not
be able to provide energy to the electric motor.
The battery will start working again, once it
warms up . The battery can be warmed up when
the outside temperature rises or when the vehi
cle is garaged appropriately. The battery will al
so warm up when being used (switching on the
air conditioner, the heater or by driving the ve
hicle). Should you have to park your vehicle at
very low temperatures for longer than 1 day,
make sure that the high-voltage battery does
not freeze by parking the vehicle in a garage
that is heated or protected from the outside
temperature.
- The high-voltage battery can be damaged and
the capacity can be decreased when the vehicle
is parked for longer than 24 hours when the
ambient temperature is higher than 118 °F
(48 °C). Always make sure that the high-volt
age battery is not exposed to temperatures
above 118 °F (48 °C) for a long time.
- Never park the vehicle in areas that are likely to
be flooded, such as beaches or river banks, and
never drive the vehicle in WATER, on flooded
roads or through water that is higher than the
bottom of the vehicle body. The high-voltage
battery, along with other vehicle components,
can be damaged severely if the high-voltage
battery is exposed to open water especially for
a longer time. However, you can drive through
water on roads under certain conditions
¢ page 77, Driving through water on roads .
Failure to heed any of these requirements can
age the battery prematurely and lead to a perma
nent decrease of the high-voltage battery's ca
pacity.
(D Tips
Always make sure that the high-voltage bat
tery is not exposed to extremely low and high
temperatures as well as to water especially
for a longer time. Failure to protect and care
for the high-voltage battery can lead to
99
e-tron
serious damage and/or a decrease of the ca
pacity void coverage under the New Vehicle
Limited Warranty.
Starting/driving the vehicle
Applies to veh icles: w ith plug-in hybrid drive
The vehicle is started and stopped with the
I START S TOP I button. Also note the informa
tion here ¢
page 82.
Establishing drive ready mode
See¢.& in Introduction on page 98.
Requ irement: a charging cable must not be con
nected to the vehicle ¢
page 121 and the selec
tor lever must be in the P or
N position.
- Press the brake pedal.
- Press the
I START STOPI button .
When the vehicle enters drive ready mode, the
status message
e-tron READY appears briefly in
the instrument cluster display and the needle in
the power meter points to
READY r:::;, page 101 .
Driving
The vehicle starts with the electric motor after
establishing the drive ready mode and if the con
ditions for electric drive mode have been met
¢page 103.
The conditions to drive are essentially the same
for the automatic transmission : ¢
page 89
You and your passengers should anticipate the
possibility of a sporty acce leration.
Ending drive ready mode
- Place the selector lever in the P position.
- Switch the ignition off with the
le!> START STOPI
button.
Vehicle sound
The vehicle generates electronic vehicle sound at
speeds up to approximately 2S mph (40 km/h) so
that your vehicle can be heard from the outside
when in electric drive mode. The veh icle sound
automatically fades out at higher speeds when
the sounds from the tires and wind start increas
ing .
100
Switching the ignition on/off
You can switch the ignit ion on without establish
ing drive ready mode.
- Press the
I START STOP ! button to switch the
ign ition on and off. Do not press the brake ped
al while doing this.
The needle stays pointing to
OFF@ r:::;, page 101,
fig. 88 when the ignit ion is switched on.
No indicator lights stay turned on when the igni
tion is switched off .
Ignition is switched off automatically
To prevent the battery from draining, the ignition
will switch off automatically under the following conditions:
- The vehicle must have already been driven.
- The vehicle must be stationary.
- The gaso line engine must not be runn ing .
- The driver 's door must be open .
- The driver's safety belt must be unbuckled.
- The brake pedal must not be pressed.
In this case, the activated low beam is replaced
by the parking light. The message
Side marker
lights automatically shut off in 30 minutes. See
owner's manual
appears in the instrument clus
ter display . The parking lights w ill switch off af
ter approximately 30 minutes or when you lock
the vehicle.
If the gasoline engine was not stopped, the mo
tor continues running and the ignition does not
automat ically switch off
r:::;, ,& .
A WARNING
To reduce the risk of poisoning, never allow
the engine to run in confined spaces.
(D Tips
The vehicle cannot start when outside tem
peratures are below-18
°F (-28 °()
r:::;,page 101.
-
e-tron
overhangs, carports or similar structures . Switch
the ignition
off. Have the problem corrected by
an author ized Audi dealer or authorized A udi
Serv ice Facility .
• Elec tric s ystem: o verheated. Safel y park ve
hicle and check coo lant
The coolan t leve l is too low or the coolant tem
pera ture is too high .
S top the vehicle in the outdoo rs as soon as it is
safe ly possible . Switch the ignition off.
Read the important safety precautions ¢.&.
in
Coolant on page 109 and check the coolant level
¢page 108.
If the coolant level is OK, the malfunction may be
caused by the system overheating . Let the vehi
cle's electric drive system cool down for some
time .
If the message turns
off after cooling down and
sw itching the ign ition back on, you ca n continue
driving. Contact an author ized Audi dealer or au
thor ized A udi Se rvice Facility immed iate ly to have
the ma lf u nction co rrected.
If the indicator lig ht stays on, contact an author
ized A ud i dealer or authorized Aud i Serv ice Faci li
ty .
Bil Drive system : sys tem fault! Pleas e contact
work shop
There is a malfunction in the plug-in hybrid sys
tem. Drive to an authorized Audi dealer or au
thor ized Audi Service Facility immediate ly to have
the ma lfunction corrected .
II Drive sy stem: system fault! Restart not po s·
sible. Ple ase contact wo rkshop
There is a mal func tion in the plug -in hybrid sys
tem . Do not open the engine compartment lid .
Drive to an a uth orized Aud i dea le r or authorized
Aud i Serv ice Facility immediately to have the
malfunct io n corrected.
II Batter y temperature too low . Engine start
not possible . See owner's manual
The outside temperature is too low. The vehicle
can no longer start at temperat ures below -18 °F
102
(- 28 °C) . Contact your author ized Audi dealer or
autho rized Audi Service Facility.
POWER LIMIT Warning! Limited power
If the indicator l ight turns on and this message
appears , there may be an engine cont rol mal
funct ion. The
(m ind icator light in t he instr u
ment clus ter a lso turns on. The e ng ine o utput is
reduced. Dr ive to an a utho rized Audi dea ler or
autho rized Audi Service Facility immedia tely to
have the malfunction corrected.
II e -tron mode : EV curr ently unavailable
This message appears w hen the 1-,$ 1 button is
pressed and the conditions for e lectric drive
mode are no t me t.
IIJ Vehicle sound: malfunction! Pedestrians
cannot h ear vehicle. P lease contact Service
if the indicator light t urns on and this message
appears, pedestrians and bicyclists can no longer
hear the vehicle when it is driving in electric
mode. Turn off the veh icle and switch to dr iv ing
with the gasoline e ngine . To activate the gasoli ne
engine, select the
Charge batt ery mode
¢page 103 with the kl"I button. Drive to a n au
tho rized Audi dea le r or a uthorized Audi Service
Facility immediate ly to have the malfunction cor
rected.
Range display
Applies to vehicles: wit h pl ug-in hy brid drive
Fig. 89 Ins trument cluster example image: range disp lay
The range can be d isplayed in the on -board com
p uter ¢
page 29.
Depend ing o n the selected p lug-in hybrid mode,
the d isp lay disp lays the follow ing informa tion:
Ill>
,....,
N
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I.Cl U"I ,....,
I.Cl ,....,
,&_ WARNING
-Read and follow t he warn ings in
¢ page 236, Working in the engine com
partment
before open ing the hood and
check ing t he coolant level.
- The expansion tank @ may only be opened
and filled by an a uthorized Aud i dea ler or
authorized Aud i Service Fac ility.
- Coo la nt can enter the inside of the battery
when f illing the expansion tank @ and
cause a short c ircuit, which inc reases the
risk of fi re .
Refueling
Opening the fuel filler flap
Appl ies to vehicles: with plug- in hybrid drive
Fig. 9 8 Driver 's doo r: button il
The ta nk sys tem must be ve nted be for e refueling
.. Pull on the
Iii switch.
.. The fue l filler door automatically opens w ith in
a few seconds afte r vent ing .
Read and fo llow the directions for inserting the
f u el pump noz zle
¢ page 109.
Read and fo llow the inst ruct io ns for refueling
¢ page 230.
e-tron
Inserting the fuel pump nozzle
Applies to vehicles: with plug- in hybrid
Fig . 99 Fue ling proce du re : in ser t the fuel pump nozzle co r
r ect ly
M ake s ure w hen inse rting the f uel pu mp noz zle
t h at you do no t press o n the fuel filler door open
er (!) with the fue l pum p nozzle . See the labe l in
the f ue l fi ller door @. Otherwise, a va lve wi ll lock
in the fue l filler neck and stop the fueling , even if
t h e tank is not full. You must vent the tank sys
tem again if yo u press on the fuel fille r doo r
opener. The f uel p ump nozzle can stay in the fue l
filler neck when doing this.
Vent the tank system by pulling the
Iii switch in
the d river's door
¢ page 109.
Driver messages
Applies to vehicles: with plug-in hybrid drive
ti Tank flap open . Please press button again
for fueling
Fueling is possib le for a certain amou nt of time
after press ing the
Iii button . Yo u m ust press the
Iii button again if th is time is exceeded .
ti Tank flap malfunction! Unlock tank flap
manually . See owner's manual
T he re is a ma lfunction. Yo u must man ually un
lock the fue l fi ller door
¢ page 110.
ti Warning! Limited power
The fue l ta nk is almos t emp ty . You must ant ici
p at e a sign ifi can t power loss. Drive i mmed iate ly
t o a ga s st at ion .
POWER LIMIT Warning! Limited power
109
e-tron
The gasoline engine is no longer available be
cause there is not enough fuel. Drive immediately
to a gas station.
Fuel filler door emergency release
A pp lies to ve hicles: w ith plug- in hy brid drive
You must use the emergency release to open the
fuel filler door when there is a malfunction
c::> page232 .
The tank is not vented. You can only fill a small
amount of fuel in the tank.
~ Fill only until the automatic fuel pump nozzle
turns off for the first time when it is operated
correctly.
Drive to an authorized Audi dealer or authorized
Audi Service Facility immediately to have the
malfunction corrected.
(D Tips
Pressure can escape if you open the tank cap
after using the emergency release. This can
create noises.
Charging
General information
A pp lies to veh icles: w ith plug -in hybrid drive
Two options are available for charging the vehi
cle:
- Charge at a public charging station with a spe
cial charging cable*
c::>page 112.
- Charge with household and industrial power
sockets using the Audi e-tron charging system
c::> page 112.
Environmental conditions when using the
charging system
-Operating temperature : -13 °F (-25 °C) to 95 °F
(+35 °C)
- Humidity:
5% to 95%, non-condensing
- 13,000 feet (4,000 meters) maximum above
sea level
110
Warnings when using the charging system
£
Surfaces can become very hot when
in direct sunlight.
&~
Incorrect use increases the risk of
electric shock.
~"-
Do not use any extensions cords or
cable reels.
~
Do not use any travel adapters.
~~
Do not use any power strips.
~~~
Do not use any charging cables with
damage to the electronics or the
connecting wires.
.&_ WARNING
-
Sockets that are installed incorrectly can
cause electric shock or fire when charging the
high-voltage battery using the vehicle charg
ing connection.
- Installation and setup of the household con
nection for the Audi e-tron charging system
may only be performed by a qualified elec
trician. The qualified electrician is thereby
fully responsible for adhering to applicable
standards and regulations.
- Make sure that the selected charging con nection is suitable for drawing 16 amps .
- Make sure that the
110 volt socket is
grounded and shielded from water.
- Always check the fuse for the GFI outlet be
fore connecting the charge cable.
- Never use a damaged GFI outlet.
- Read and follow the safety precautions in
the Audi charging dock* assembly instruc
tions.
.&_ WARNING
If you are not familiar with the socket or the
e lectrical installation or it has not been
checked by qualified experts, never use it for
charging. Even very low charging currents can
cause ser ious damage and in particular fires if
the socket or electrical installation is in bad
condition. If necessary, get expert assistance
~
,....,
N
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ist.
A WARNING
Incorrect handling of the connector contacts
can cause e lectric shock or fire.
- Do not touch the contacts on the vehicle charging port and on the Audi e-tron charg
ing system .
- Do not insert any objects in the vehicle charg ing port or in the Audi e-tron charging
system .
- Protect the sockets and connectors against
any moisture, water and other flu ids.
A WARNING
Using a damaged or incorrect charging cable
or a damaged or incorrect socket, using the
Audi e-tron charg ing system incorrectly or
disregarding the safety precaut ions could
cause sho rt circu iting, e lectric shoc k, exp lo
sions , fires or burns.
- Do not use the Audi e-t ron c ha rging system
if it is damaged and/or dirty . Check the ca
ble and connector for damage and dirt be
f ore using .
- T he Aud i e-tron charg ing system must only
be connected to sockets that a re insta lled
correctly and that are not damaged as we ll
as to electr ica l installations that have no
faults.
- Do not use any extension cords, cable reels,
power str ips or (travel) adapters.
- Disconnect the Audi e-tron charging system
from the power network during a thunder
storm .
- Do not modify or repair any electrical com
ponents.
- Never immerse the Audi e-tron charging system and connectors in water.
- The Aud i e-tron charging system must only
be cleaned when the control unit is com
pletely disconnected from the power supply
and from the veh icle. Use a dry towel to
clean.
- I f a 110 volt socket is used for charging, on
ly connect one veh icle at a time to the same
e-tron
circuit. Use a different circuit if an add ition
al vehicle needs to be charged at the same
time. Note the maximum permitted current
draw for the c ircuit. Contact a qualified elec
tr ical technician if there is any doubt.
A WARNING '"---
The components in the Audi e-tron charg ing
system can trigger sparks which can cause
flammable or explos ive f umes to ignite .
- To reduce the r isk of explosions, espec ially
in garages, make sure the contro l unit is at
least 19 in ches (SO cm) above the floo r
when charging.
- Do not use the Aud i e-tron charg ing system
in areas at risk for exp losions .
- The Audi e-tron charging system is only suit
ab le for use on Aud i vehicles and veh icles
within the Volkswagen Group. Using the de
vice on vehicles made by another manufac
turer is not authorized .
CI) Note
Make sure that you a lways use the s uitable
power plug prov ided with the A udi e-tron
charging system for the corresponding mar
ket. Contact an authorized Audi dealer o r au
thorized Audi Service Facility for more infor mation.
(D Tips
- For an uninterrupted charging process, we
recommend only charging using sockets
that are connected to a separately protect ed circuit.
- Us ing NEMA sockets w ith a current rat ing of
at least 30 A or industrial sockets in accord
ance with IEC 60309 when charging is rec
ommended .
- When charging the high-voltage battery us
ing household/ industrial sockets, the elec
trical installation can be used at full capaci
ty. Having a qualified electrician regularly inspect the electrical installations that are
used for charg ing is recommended.
111
.... N
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.... I.Cl U"I ,....,
I.Cl ....
-To reduce the risk of overheating during op
eration, do not place the Audi e-tron charg
in g system in d irect sunlight for long peri
ods of time.
- If the temperature inside the control unit
rises above 176 °F (80 °C), the charg ing
process will stop automatically until the
temperature decreases back down to the normal range .
Attaching/changing the power/vehicle
cable
Applies to vehicles: with plug-in hybrid drive
Fig. 101 Contro l unit : loosening the cable
Fi g. 102 Contro l unit : attaching t he ca ble
Requirements:
.,. The charging process for the high -voltage bat
tery must be ended .
.,. The vehicle charging connector must be re
moved from the vehicle charging port.
.,. The power cable must be removed from the
socket.
Loosening the cable
.,. If necessary, loosen the screw ©¢ fig. 101 us
ing the screwdriver provided.
.,. Lift the lever @all the way up .
e-tron
.,. Pull the connecto r@ out just until you feel re
sistance .
.,. Close the lever @unt il it is rest ing on the con-
nector @.
.,. Remove the connector @ completely.
Attaching the cable
.,. Lift the lever @ up slight ly¢ fig. 102.
.,. Insert the connector @ into the control unit
just unti l you feel resistance .
.,. Lift the lever @all the way up.
.,. Insert the connector @ all the way into the
control unit.
.,. Close the lever @ .
.,. Tighten the screw © using the screwdriver pro
vided .
.&_ WARNING
- Always remove the power cable from the
socket before changing the power cable or
vehicle cable.
- Always follow the instructions given when
charging the high -voltage battery. Do not
remove the vehicle charging cable from the
socket during the charging process. End the
charging process before removing the vehi
cle charging cab le from the socket.
- On ly change cab les in a dry environment.
- The Audi e-tron charging system may only
be used as one un it composed of power ca
bles, the control unit and vehicle cable. We
recommend using only cables approved by
Aud i.
113
e-tron
Charging dock
Applies to vehicles: with p lug -in hybrid drive and charging
dock
F ig . 1 03 Opening/clos ing t he charg ing dock
®
Fig . 1 04 Charging dock: mounting the ch arging system
You can store the charg ing system in the charg
ing dock.
Opening /closing the charging dock
• If necessary, you can u nlock/lock the charg ing
dock using the key provided by turning it to the
unlocked position @ or locked position @
¢fig. 103.
• Opening/closing the door on the charging dock.
Mounting the cha rging system in the
charging dock
• Open the door on the charging dock.
• First insert the control unit in the bottom tabs
on the charging dock and then into the upper
tabs.
• Push the control un it toward the rea r and let it
lock into place.
• Gu ide the vehicle cable th rough the opening @
¢fig_ 104.
• Wrap the extra c ab le length around the adapt
er @ .
• Plug the power cable into the socket in the
charging dock.
114
• Close the door.
• After charging, you can place the vehicle charg
ing connecto r© ¢
page 112 , fig. 100 in the
holder on the charging dock door¢
fig. 103.
Removing the charging system from the
charging dock
• Open the door on the charging dock .
• Remove the power cable from the socket in the
charging dock.
• Unwrap the cable from the adapter @.
• To loosen the contro l unit from the holder,
press the re lease tabs above the cont rol un it @
r=:> fig. 104.
(D Tips
- Always keep the door on the cha rg in g dock
closed .
- Do not place any objects on the doo r or the
charging dock.
Transporting
Applies to vehicles: with plug-in hybrid drive
Fig. 105 Storage bag
• Store the charging system and the spec ial
charging cable* in the bag before transpo rting.
• Secure the bag us ing the tie-downs¢
page 66.
The flat hoo k m ust be sec ured on t he rear tie
down.
8_ WARNING
- If the veh icle charging cable is no t secured
or positioned correctly, it can slide out of
p lace and endanger ve hicle occupants when
braking, when changing directions, or in an
accident.