VOLVO ON CALL WITH SENSUS CONNECT *
* Option/accessory, for more information, see Introduction.
426 have the vehicle's remote keys immobilized (deactivated).
NOTE
This applies even if the vehicle has been unlocked and started with one of its remotekeys.
After contacting the owner/police, the VOC cus- tomer service center then deactivates the remotekeys. Once the engine has been switched off, itcan only be restarted if the owner/police hasgiven the VOC customer service center authori-zation to reactivate the remote keys. Once thisauthorization has been verified (using your PINcode), the VOC customer service center will reac-tivate the remote keys.
Related information
•
Volvo On Call (VOC)
* (p. 414)
• Unlocking the vehicle from the customer service center (p. 426)
• Service center phone number (p. 419)
• Volvo On Call PIN code (p. 418)
Unlocking the vehicle from the customer service center
The doors can be unlocked remotely with assis-
tance from the VOC customer service center.
1. Contact the VOC customer service center at 855-399-4691 (this number applies in both the United States and Canada).
2. After confirming that the caller is the vehi- cle's owner or other authorized person (usingyour PIN code), the VOC customer servicecenter sends a signal to the vehicle to unlockit.
3. The tailgate has to be opened to unlock the other doors. Press lightly on the rubberizedpressure plate under the outer tailgate han-dle.
NOTE
If the tailgate is not opened within the time period set by the VOC customer service cen-ter, it will relock.
NOTE
If the vehicle is parked in a garage or other covered area, remote unlocking may not bepossible due to poor signal reception.
Related information
• Volvo On Call security services (p. 425)
• Volvo On Call (VOC)
* (p. 414)
• Locking/unlocking the tailgate (p. 233)
NAVIGATION*
* Option/accessory, for more information, see Introduction.
463
The types of roads that you have chosen to avoid will not be used if there are viable alternatives.
After being transported, the vehicle's location on the map is not correct
If the vehicle has been transported (e.g., on a ferry or train) where GPS signals have beenblocked, it may take up to 5 minutes before itslocation will be shown correctly.
The car symbol moves erratically after
new tires have been installed
In addition to GPS signals, the navigation systemalso uses the speedometer and a gyroscopicsensor to calculate the vehicle's current locationand speed. If e.g., a spare tire or snow tires havebeen installed, the system has to "learn" the newtire dimensions. To do so, drive for a short periodon a road with unobstructed GPS reception.
The map does not correspond to actual road conditions
Due to road changes/additions/rerouting/newtraffic regulations, the map database may not beup-to-date. The database is continuously beingupdated. Consult your Volvo retailer.
The car symbol jumps forward or spinsBefore you begin to drive, the system may needseveral seconds to determine the vehicle's loca-tion. Switch off the navigation system and the ignition.Restart but remain at a standstill for a minute orso before driving.
The map information is not up-to-dateSee the next heading.
How can I check which map version I
have?
1. From the center display's Home view, swipe from right to left to display App view.
2. Select the
Remote update service app.
This contains information about the current map version. See also "Updating map data with Map-Care" for additional information or contact yourVolvo retailer.
Related information
• Getting started with Sensus Navigation (p. 432)
• Map updates with MapCare (p. 456)
MAINTENANCE AND SERVICING
490
System updatesUpdates are available for infotainment-related services and Internet connections. If system soft-ware updates are available, they can be to bedownloaded all at once or separately.
System (software) updates are handled through the Remote
update service app in the
center display's App view. Tap once to start a download app inHome view's lower sub-view. Ifno search for updates has
been performed since the last time the infotain-ment system was started, a search will be initi-ated. No search will begin if a software download is underway. An icon in the
System updates button indicates
the number of updates that are currently availa- ble. Tap the button to display a list of updatesthat can be installed in the vehicle. For additional information and answers to com- monly asked questions pertaining to the functionand downloading system updates, go to sup-port.volvocars.com. Background searches for software updates is activated by default when the vehicle isdelivered from the factory.
NOTE
Downloading data may affect other system features that share the Internet connection. Adownload can be cancelled at any time or theother features can be temporarily turned offwhile the software download is underway.
NOTE
An update may be interrupted when the igni- tion is switched off. However, an update does not have to be completed when the ignition is switched off; itwill resume automatically when the ignition isswitched on again.
Updating all system software
–Select Install all at the bottom of the list.
To avoid displaying a list, select
Install all by theSystem updates button.
Updating individual programs
–Select Install to choose the software to be
downloaded.
Cancelling a download
–Tap the activity indicator that replaced theInstall button on the screen when the down-
load began. Keep in mind that a download can be cancelled but an installation that has already begun cannotbe interrupted.
Allowing background searches or
software updates
This function can be deactivated from the centerdisplay:
1. Go to the Settings in the center display's Top view and select
Remote Update Service.
2. Tap
SystemRemote Update Service.
3. Tap to deselect
Auto Software Update.
If an update is available,
New software updates
available will appear in the center display's sta-
tus bar. Tap the message to start a download app in Home view's lower sub-view. As soon as the download app has started, an icon in the
System
updates button will indicate the number of
downloads available.
Related information
• Center display overview (p. 29)
• Navigating in the center display's views (p. 39)
MAINTENANCE AND SERVICING
491
Remote updates With the vehicle connected to the Internet, updates for a number of the vehicle's systemscan be downloaded from the center display.
The Remote updates app is
started from the center dis- play's App view and makes itpossible to:
• search for and update system software
• update the Sensus Navigation maps
• download, update and uninstall apps
Related information
•Downloading, updating and uninstalling apps (p. 404)
• System updates (p. 490)
• Map updates with MapCare (p. 456)
Vehicle status
The vehicle's general status can be displayed in the center display along with the possibility to book service 1
The Car status app is started
in the center display's App view and has three tabs:
•Messages: stored messages
•
Status: tire pressure and engine oil level
•
Appointments: booking service or repairs 1
Related information
•
Using the center display (p. 46)
• Booking service and repairs (p. 491)
• Checking inflation pressure (p. 482)
• Checking and refilling engine oil (p. 521)
Booking service and repairs Connected Service Booking (CSB) makes it possible to use the vehicle's Internet connectionto set up a time for service, maintenance and/orrepairs.
The information is handled through the Car
status app, which can be opened from the cen-
ter display's App view. Information about your vehicle is sent to your retailer, who will contact you to make a workshopappointment. The system will also send areminder as the appointment approaches and theSensus Navigation system will provide directionsto the workshop if necessary. This feature makes it convenient to book a work- shop appointment directly from your vehicle.Vehicle-related information is sent to yourretailer, who prepares your visit to the workshop.The retailer will send you an email with a link tothe Volvo On-Line Service Scheduler where youcan book a workshop appointment at a conven-ient time. Information about your retailer is alsoavailable in the vehicle so that you can contactthe retailer/workshop at any time.
1 Certain markets only.
MAINTENANCE AND SERVICING
519
Hood completely closed
Related information
•Engine compartment overview (p. 519)
• Door and seat belt reminders (p. 61)
Engine compartment overview
The engine compartment overview shows some maintenance points.
The layout of the engine compartment may differ slightly from model to model
Coolant expansion tank
Brake fluid reservoir
Washer fluid reservoir
Relay/fuse box
Air cleaner
Engine oil filler cap
WARNING
• The cooling fan (located at the front of the engine compartment, behind the radi-ator) may start or continue to operate (forup to 6 minutes) after the engine hasbeen switched off.
• Engine cleaning should only be done by aworkshop. If engine cleaning agents areused when the engine has been running,there may a fire risk.
• Before performing any operations in theengine compartment, the ignition shouldalways be completely switched off (in mode
0) and there should be no remote
keys in the passenger compartment. Thegear selector should be in the P (park)
position. If the engine has been running, wait until it has cooled before touchingany components in the engine compart-ment.
• The distributor ignition system operatesat very high voltages. Special safety pre-cautions must be followed to preventinjury. Always turn the ignition off whenreplacing distributor ignition componentse.g. plugs, coil, etc.
• Do not touch any part of the distributorignition system while the engine is run-ning. This may result in unintended move-ments and body injury.
559
Head restraints, rear seat 167
Head-up display 117
Heated front seats 191
Heated oxygen sensors 349
Heated steering wheel 189
High beam bulb, replacing 513
High beams 140
active 141
Hill Descent Control 334
Hill Start Assist (HSA) 335
Hoisting the vehicle 516 HomeLink ®
Wireless Control System 94, 95
Home safe lighting 146
Hood, opening/closing 518
Horn, Keypad, Paddles, Signal 157
I
ID, Volvo 27
Ignition modes 355
Immobilizer (start inhibitor) 221
Indicator lights 134
Infant seats 67
Inflatable Curtain 87
Inflation pressure 473
Inflation pressure table 545
Information lights 134
Infotainment 412
Infotainment (Infotainment system) 376
Infotainment system 380, 381, 382 CD player 394
cell phone 387
general sound settings 376
Gracenote 399
introduction 376
media player 393, 395
media player sound settings 398
media search 397
radio 377
searching for radio stations 378
sound settings 376, 398
type approval 408
video 399
voice control 120
Inspection readiness 488
Instrument lighting 139
Instrument overview 98
Intellisafe 16
Interior Air Quality System 178
Interior lighting 146Internet connection 401 applications (apps) 403
bluetooth settings 404
booking service 491
establishing a connection 402
troubleshooting 405
ISOFIX/LATCH anchors 72 Itinerary Guidance points 444
J
Jack 476
location of 476, 478
Jump starting 345, 350
K
Key remote 110, 224
Key blade 227, 237
Keys 226
564Trailer towing 351, 354
trailer hitch 353
Transmission gear shift indicator 370
general description 367
Hill Start Assist 335
oil 546
shifting with steering wheel paddles 370
shiftlock override 369
Tread wear indicator 471
Trip computer 92, 94 reset 92
Trip odometers 92
Trips, long distance 339
Trip statistics 94Troubleshooting Sensus Navigation 462
Turn signals 148 changing bulbs 514
U
Uniform Tire Quality Grading 472
Unlocking the tailgate 233
Unlocking the vehicle 231, 232
USB/AUX connection 393, 397
User profile 112
V
Vehicle Event Data 26
Vehicle information 14
Vehicle loading 207, 471
Vehicle maintenance 488
performed by the owner 488
Vehicle status 491
Vehicle weights 539Voice control cell phones 121
giving commands 121
introduction 120
multimedia devices 122
radio 122
settings 125
Volvo and the environment 15
Volvo ID 27
Volvo maintenance 488Volvo On Call areas of availability 422
convenience services 416
personal information 420
PIN code 418
remote door unlock 426
safety services 424, 425
security services 425
using 414
Volvo On Call Roadside Assistance 14
Volvo On Call with Sensus Connect 414, 415
Volvo programs 14
W
Warning flashers, hazard 144
Warning lights 134
Warning system, collision 274
Warranties 488
Washer fluid 524Washers headlight 156
windshield 154
Water, driving through 340
Waxing 531Weights trailer 351
Wheels changing 475, 478
storing 467
Whiplash Protection System 89
Wi-Fi 406, 407