
INFOTAINMENT
* Option/accessory, for more information, see Introduction.
396
Volume: use the buttons on the keypad or turn the control under the center display to raise orlower the volume. Play/pause: tap the track's image, press the
symbol on the keypad or press the button under the center display. Change tracks: tap the desired track on the cen- ter display, press the < > buttons under the cen-
ter display or use the keypad. Fast forward/reverse, move within a track: press the time axis on the center display and drag from side to side, press and hold the
< > buttons
under the center display or use the keypad. Change media source: Tap a media source under
Recents, tap the desired app in the center dis-
play's App view or use the keypad.
Library: tap to play a track from the library.
Shuffle: tap to play tracks in random order.
Similar: tap to use Gracenote to search for simi-
lar music on the USB device and create a playlist based on the results. The playlist can contain upto 50 tracks.
Change device: tap to toggle between USB
devices if more than one is connected.
Video settingsThe following can be adjusted with the video player in full screen or by opening the center dis- play's Top view and tapping
SettingsVideo:Primary Audio Default Language, Subtitleand Primary Subtitle Default Language.
Play DivX®This DivX device must be registered in order to play purchased DivX Video-on-Demand (VOD)movies.
1. Open the center display's Top view and tap
SettingsVideoDivX
® VOD to get a
registration code. 2. Go to vod.divx.com for additional information
and to complete the registration process.
Related information
• CD (media) player
* (p. 394)
• Media player technical data (p. 400)
• Media player (p. 393)
• Voice control for radio and media (p. 122)
• Apps (applications) (p. 403)
• Connecting a Bluetooth ®
device (p. 393)
• Connecting a device via the AUX/USB socket (p. 393)
• Gracenote (p. 399)
• Connecting to the Internet (p. 402)
• Media searches (p. 397)
• Video (p. 399)

INFOTAINMENT
397
Media searchesSearches can be made for information such as artists, composers, song titles, albums, video,audio books, playlists and podcasts (digitalmedia on the Internet).
1. Tap .
> The center display's Search view opens and the keyboard will be displayed.
2. Enter a search word/phrase. 3.
Tap
Search.
> The infotainment system will search through all connected devices and any results will be displayed by category.
Related information
• Media player (p. 393)
• Playing media (p. 395)
• Using the center display keyboard (p. 32)
Playing media through the AUX/USB sockets
An external media device, such as an iPod or an mp-3 player can be connected to the infotain-ment system.
A device with rechargeable batteries can be recharged when it is connected to the USBsocket (if the ignition is on or the engine is run-ning). To simplify the use of a USB flash drive, it is advisable to only store files with compatible fileformats on it. It will take considerably longer forthe system to index the files on the drive if it con-tains anything other than compatible files. In addition to audio, the vehicle's media player also supports video playback when the externaldevice is connected to the USB socket. Certain mp-3 players have proprietary file formats that are not supported by the infotainment sys-tem.
Related information
• Connecting a device via the AUX/USB socket (p. 393)

VOLVO ON CALL WITH SENSUS CONNECT *
* Option/accessory, for more information, see Introduction.
414
Volvo On Call (VOC) *
VOC is an integrated, subscription-based sys-
tem that provides emergency, roadside assis- tance and security services.
VOC is connected to the vehicle's airbag and alarm systems. The vehicle has an integratedGlobal System for Mobile Communications(GSM) module that handles communicationbetween the vehicle and the VOC customer serv-ice center.
AvailabilityVOC uses the Global Navigation Satellite System(GNSS) to locate the vehicle and its integratedGSM module to enable communication with theVOC customer service center and the VOCmobile app. From the time that the remote key has been removed from the vehicle, VOC's functionsremain available for 5 full days and subsequentlyonce an hour for the following 17 days. Afterthree weeks have elapsed, the system will remainswitched off until the engine is started.
WARNING
The system can only function in areas where there is adequate cellular network coverage. Just as in the case of cell phones, atmos- pheric disturbances or areas with relativelyfew GSM transmitters can make it impossiblefor VOC to make a connection, for example, inrural areas.
SubscriptionsA free, limited-time trial subscription is initiated when the vehicle is purchased and VOC is acti-vated. The subscription can be extended by con-tacting your Volvo retailer.
Information on the InternetFor additional information about Volvo On Call, goto: United States http://www.volvocars.com/us/support Canada English: http://support.volvocars.com/en-CA French: http://support.volvocars.com/fr-CA
Related information
• Volvo On Call convenience services (p. 416)
• Volvo On Call safety services (p. 424)
• Volvo On Call security services (p. 425)
• Using Volvo On Call (p. 414)
• Volvo ID (p. 27)
Using Volvo On Call
Volvo On Call (VOC) is controlled using the but- tons in the ceiling console and the center dis-play.
In the event of an accident in which the seat belt pretensioners, airbags or the inflatable curtainshave been triggered, a signal is transmitted auto-
matically to the VOC customer service center,who send the appropriate type of assistance(ambulance, police, etc.) to the site. When a service is active, a symbol will appear on the center display.
VOC buttons in the ceiling console and center display .
The SOS button: emergency situationsPress and hold the SOS button for approx.
2 seconds to activate the manual alarm function.

VOLVO ON CALL WITH SENSUS CONNECT *
* Option/accessory, for more information, see Introduction.
415
The ON CALL button: roadside assistancePress the ON CALL button for approx. 2 seconds
to activate the roadside assistance functions.
Alternative to the ON CALL button
In the center display's Phone view, tap On Call.
Select Call in the pop-up window that opens.
NOTE
The SOS button should only be used in an
emergency situation such as an accident, ill- ness or in the event of a threat to the occu-pants of the vehicle. Misusing this buttoncould result in extra charges. The ON CALL button can be used for all of
the other VOC services, including roadside assistance.
Canceling a callA service call that has been initiated can be can- celled within 10 seconds by pressing the EXIT
button on the steering wheel keypad.
SettingsSettings and selections can be made in the cen- ter display by going to s
Settings
CommunicationVolvo On Call. These set-
tings include activating/deactivating a subscrip- tion, button lock, etc.
Related information
• Volvo On Call (VOC)
* (p. 414)
• Volvo On Call (VOC) functions (p. 415)
• Volvo On Call manual safety service (p. 424)
• Volvo On Call roadside assistance (p. 425)
Volvo On Call (VOC) functions
The following table provides an overview of the functions that are available from the VOC cus-tomer service center and the mobile app.
Please note that these functions are subject to change. For up-to-date information about therange of Volvo On Call functions and services,contact your Volvo retailer or go to: United States http://www.volvocars.com/us/support Canada English: http://support.volvocars.com/en-CA French: http://support.volvocars.com/fr-CA
FunctionCus-
tomer
service centerApp A
Automatic alarmX
Manual alarmX
Roadside assistanceXX
Theft notificationXX
Remote Door UnlockXX
Remote Vehicle Immobil- izerX

VOLVO ON CALL WITH SENSUS CONNECT *
* Option/accessory, for more information, see Introduction.
417
Locating the vehicleThe vehicle's location is shown on a map and directions to the vehicle can be provided. There isalso a digital compass to help show the ownerthe right direction. When you are within approx.100 yards/meters of the vehicle, you can activateits horn and turn signals to help locate it.
The vehicle's instrument panelThis function provides information such as: thefuel level, range on the remaining fuel, averagefuel consumption, average speed and odometer/trip odometer readings.
Vehicle "checkup"The mobile app monitors the vehicle's conditionand provides information about bulbs and the lev-els of brake fluid, coolant and engine oil.
Driving logbookDetailed information about each trip made duringthe past 40 days can be saved and downloaded.All or part of this information can be exportedfrom the mobile app to a spreadsheet format andsent to an email address. This is very useful fore.g., keeping track of business-related driving. This function can be deactivated, in which case the vehicle will not transmit logbook informationat the end of each trip.
Vehicle informationBasic information such as model, license platenumber and VIN number are readily accessible.
Theft notificationIf the vehicle's alarm is triggered, the owner willbe informed via his/her cell phone.
Remote door unlockThe status of all doors and windows is provided.The owner can lock/unlock the vehicle fromanother location but for security reasons, theapp's password is always required before thevehicle can be unlocked.
Engine remote start (ERS)*1ERS makes it possible to remotely start theengine using the remote key to enable the cli-mate system to cool or heat the passenger com-partment before driving. When the engine starts, the climate and infotain- ment systems will restart using the same settingsas when the engine was switched off. You can choose to let the engine run for between 1 and 15 minutes before it automati-cally switches off again. After 2 ERS starts, theengine must be started in the normal way beforeERS can be used again.
WARNING
Keep the following in mind before using ERS:
• The vehicle should be in view.
• The vehicle should be unoccupied.
• The vehicle must not be parked indoors or in an enclosed area. Exhaust fumes areharmful to the health.
NOTE
Always observe applicable state, province and/or local laws regarding engine idlingwhen using ERS.
Related information
•Volvo On Call convenience services (p. 416)
• Volvo On Call (VOC)
* (p. 414)
• Volvo ID (p. 27)
• Starting the engine (p. 356)
• Volvo On Call (VOC) functions (p. 415)
1
Certain models only.

VOLVO ON CALL WITH SENSUS CONNECT *
* Option/accessory, for more information, see Introduction.
425
Roadside assistanceRequest help for e.g., flat tires, a discharged bat- tery, if you have run out of fuel, etc.
Emergency numberWhen an emergency call has been initiated, VOCattempts to contact the customer service center.If this is not possible, the call will be transferredto the emergency 911 number instead.
Related information
•Volvo On Call (VOC)
* (p. 414)
• Volvo On Call manual safety service (p. 424)
• Volvo On Call roadside assistance (p. 425)
• Using Volvo On Call (p. 414)
Volvo On Call roadside assistance
Use VOC to summon help in the event of a flat tire, an empty fuel tank, etc.
1. Press the ON CALL button for at least
2 seconds.
2. The VOC customer service center attempts to establish voice contact with the driver to determine the need for assistance.
Related information
•Volvo On Call (VOC)
* (p. 414)
• Volvo On Call safety services (p. 424)
• Volvo On Call manual safety service (p. 424)
• Using Volvo On Call (p. 414)
Volvo On Call security services The Volvo On Call (VOC) security services are intended to provide assistance, for instance, ifyou are locked out of your vehicle, if it has beenstolen, etc.
Volvo On Call's security services are primarily intended to help minimize the risk of the vehiclebeing stolen. If the vehicle's normal electrical system is not functioning properly, VOC's reserve battery pro-vides the system with current.
Theft notificationA signal will be sent automatically to the VolvoOn Call customer service center in the event of abreak-in or theft (if the vehicle's alarm has beentriggered). This service will be interrupted if the alarm is turned off using one of the vehicle's remote keys.
Remote door unlockIf the vehicle's remote key has been lost orlocked in the car, the doors can be unlockedremotely within the following 5 days with assis-tance from the VOC customer service centerafter the owner's identity has been verified byhis/her pin code.
Remote vehicle immobilizerIf the vehicle has been stolen, the owner or policecan contact the VOC customer service center to

VOLVO ON CALL WITH SENSUS CONNECT *
* Option/accessory, for more information, see Introduction.
426 have the vehicle's remote keys immobilized (deactivated).
NOTE
This applies even if the vehicle has been unlocked and started with one of its remotekeys.
After contacting the owner/police, the VOC cus- tomer service center then deactivates the remotekeys. Once the engine has been switched off, itcan only be restarted if the owner/police hasgiven the VOC customer service center authori-zation to reactivate the remote keys. Once thisauthorization has been verified (using your PINcode), the VOC customer service center will reac-tivate the remote keys.
Related information
•
Volvo On Call (VOC)
* (p. 414)
• Unlocking the vehicle from the customer service center (p. 426)
• Service center phone number (p. 419)
• Volvo On Call PIN code (p. 418)
Unlocking the vehicle from the customer service center
The doors can be unlocked remotely with assis-
tance from the VOC customer service center.
1. Contact the VOC customer service center at 855-399-4691 (this number applies in both the United States and Canada).
2. After confirming that the caller is the vehi- cle's owner or other authorized person (usingyour PIN code), the VOC customer servicecenter sends a signal to the vehicle to unlockit.
3. The tailgate has to be opened to unlock the other doors. Press lightly on the rubberizedpressure plate under the outer tailgate han-dle.
NOTE
If the tailgate is not opened within the time period set by the VOC customer service cen-ter, it will relock.
NOTE
If the vehicle is parked in a garage or other covered area, remote unlocking may not bepossible due to poor signal reception.
Related information
• Volvo On Call security services (p. 425)
• Volvo On Call (VOC)
* (p. 414)
• Locking/unlocking the tailgate (p. 233)

NAVIGATION*
* Option/accessory, for more information, see Introduction.
433
StepCenter dis- play/menuAction
5Start navi- gation is
displayed on thescreen.Tap Start navigation.
6A map showingthe route toyour desti-nation isdisplayed.Guidance will begin. Fol- low the directions on theinstrument panel.
Related information
• Using the center display (p. 46)
• Center display overview (p. 29)
Navigation displays and controls
Volvo Sensus Navigation is presented on the instrument panel and head-up display * and con-
trolled using center display on-screen buttons, the right-side steering wheel keypad and voicecommands.
Center display
Searching for and setting destinations and mak- ing navigation settings are done on the centerdisplay. If the map is not showing on the center display, tap
Navigation at the top of the center display's
Home view.
Instrument panel
During a trip, the driver receives visual guidance on the instrument panel and voice guidancethrough the infotainment system's speakers.
Right-side steering wheel keypad and instrument panel
Some of the navigation system's functions, such as Take me home, are controlled from the right-
side steering wheel keypad.