
INFOTAINMENT
* Option/accessory, for more information, see Introduction.377
ceiling liner react to engine noise and the info- tainment system produces signals (white noise)to counteract this.
Microphone in the ceiling liner. The number and position vary, depending on the vehicle
NOTE
Avoid covering or obstructing the noise sup- pression speakers because doing so couldresult in a rumbling noise.
Related information
•
Media sound settings (p. 398)
• Voice control settings (p. 125)
• Phone settings (p. 392)
Radio Your vehicle's radio offers AM and FM with HD Radio
™ Technology and SiriusXM ®
Satellite
radio *.
The radio can be controlled using the right-side steeringwheel keypad, the center dis-play or by using voice com-mands.
Related information
• Changing and searching for radio stations (p. 378)
• Radio settings (p. 377)
• SiriusXM ®
Satellite radio * (p. 383)
• HD Radio
™reception (p. 380)
• Changing and searching for radio stations(p. 378)
Radio settings
The following information lists the settings that can be made for the various wavebands.
Pull down the center display's Top view and select
SettingsMedia for the desired wave-
band. Tap to activate/deactivate.
AM/FM
•Show Radio Text: displays information
about program content, artists, etc.
•
Freeze Program Service Name: select to
stop excessive scrolling to freeze after 20 seconds.
• AM HD Radio: Enables HD Radio
™
Technology for AM audio quality comparableto analogue FM.
• FM HD Radio: - Enables HD Radio
™
Technology for audio comparable to CDquality. See the article "HD Radio" fordetailed information.
SiriusXM ® Satellite radioWith SiriusXM ® Satellite radio activated, pull
down the center display's Top view and tap
SiriusXM Settings to display a list of available
alternatives. See the article "SiriusXM Satellite radio settings" for detailed information.
Related information
• SiriusXM ®
Satellite radio * settings (p. 385)
• SiriusXM ®
Satellite radio * (p. 383)

INFOTAINMENT
397
Media searchesSearches can be made for information such as artists, composers, song titles, albums, video,audio books, playlists and podcasts (digitalmedia on the Internet).
1. Tap .
> The center display's Search view opens and the keyboard will be displayed.
2. Enter a search word/phrase. 3.
Tap
Search.
> The infotainment system will search through all connected devices and any results will be displayed by category.
Related information
• Media player (p. 393)
• Playing media (p. 395)
• Using the center display keyboard (p. 32)
Playing media through the AUX/USB sockets
An external media device, such as an iPod or an mp-3 player can be connected to the infotain-ment system.
A device with rechargeable batteries can be recharged when it is connected to the USBsocket (if the ignition is on or the engine is run-ning). To simplify the use of a USB flash drive, it is advisable to only store files with compatible fileformats on it. It will take considerably longer forthe system to index the files on the drive if it con-tains anything other than compatible files. In addition to audio, the vehicle's media player also supports video playback when the externaldevice is connected to the USB socket. Certain mp-3 players have proprietary file formats that are not supported by the infotainment sys-tem.
Related information
• Connecting a device via the AUX/USB socket (p. 393)

VOLVO ON CALL WITH SENSUS CONNECT *
* Option/accessory, for more information, see Introduction.
414
Volvo On Call (VOC) *
VOC is an integrated, subscription-based sys-
tem that provides emergency, roadside assis- tance and security services.
VOC is connected to the vehicle's airbag and alarm systems. The vehicle has an integratedGlobal System for Mobile Communications(GSM) module that handles communicationbetween the vehicle and the VOC customer serv-ice center.
AvailabilityVOC uses the Global Navigation Satellite System(GNSS) to locate the vehicle and its integratedGSM module to enable communication with theVOC customer service center and the VOCmobile app. From the time that the remote key has been removed from the vehicle, VOC's functionsremain available for 5 full days and subsequentlyonce an hour for the following 17 days. Afterthree weeks have elapsed, the system will remainswitched off until the engine is started.
WARNING
The system can only function in areas where there is adequate cellular network coverage. Just as in the case of cell phones, atmos- pheric disturbances or areas with relativelyfew GSM transmitters can make it impossiblefor VOC to make a connection, for example, inrural areas.
SubscriptionsA free, limited-time trial subscription is initiated when the vehicle is purchased and VOC is acti-vated. The subscription can be extended by con-tacting your Volvo retailer.
Information on the InternetFor additional information about Volvo On Call, goto: United States http://www.volvocars.com/us/support Canada English: http://support.volvocars.com/en-CA French: http://support.volvocars.com/fr-CA
Related information
• Volvo On Call convenience services (p. 416)
• Volvo On Call safety services (p. 424)
• Volvo On Call security services (p. 425)
• Using Volvo On Call (p. 414)
• Volvo ID (p. 27)
Using Volvo On Call
Volvo On Call (VOC) is controlled using the but- tons in the ceiling console and the center dis-play.
In the event of an accident in which the seat belt pretensioners, airbags or the inflatable curtainshave been triggered, a signal is transmitted auto-
matically to the VOC customer service center,who send the appropriate type of assistance(ambulance, police, etc.) to the site. When a service is active, a symbol will appear on the center display.
VOC buttons in the ceiling console and center display .
The SOS button: emergency situationsPress and hold the SOS button for approx.
2 seconds to activate the manual alarm function.

VOLVO ON CALL WITH SENSUS CONNECT *
* Option/accessory, for more information, see Introduction.
416
FunctionCus-
tomer
service centerApp A
Engine remote start (ERS)X
Locating the vehicleXX
Instrument panel informa- tionX
Vehicle "checkup"X
Driving logbookX
Vehicle informationX
A
Some of these functions may not be available for all models.
Related information
• Volvo On Call (VOC)
* (p. 414)
• Volvo On Call mobile app (p. 416)
• Volvo On Call convenience services (p. 416)
• Volvo On Call safety services (p. 424)
• Volvo On Call security services (p. 425)
Volvo On Call convenience services
Convenience services are available by using the mobile app to e.g., remote-start the engine *, etc.
As a VOC user, a mobile app is available that enables you to have telephone contact from aniPhone or from Windows/Android phones withyour vehicle when it is parked. With it, you canlocate the vehicle, lock it from another location,check the fuel level and much more. Read moreabout this app in the following section.
Related information
• Volvo On Call (VOC)
* (p. 414)
• Volvo On Call mobile app (p. 416)
• Volvo On Call (VOC) functions (p. 415)
Volvo On Call mobile app
As a VOC user, you can download a mobile app that enables you to have telephone contact withyour vehicle when it is parked.
Certain functions may not be available in all mod- els. The mobile app is updated regularly, which may result in this information not being completelyup-to-date with respect to the functionality availa-ble. For additional information about the app, goto: United States http://www.volvocars.com/us/support Canada English: http://support.volvocars.com/en-CA French: http://support.volvocars.com/fr-CAThe Volvo On Call mobile app is available for the iPhone and for Windows/Android phones andcan be downloaded from Apple's AppStore, Win-dows Phone Store or Google Play. A personal Volvo ID is required in order to use the mobile app. For additional information about the Volvo ID, the features it offers and how to create it, see thearticle "Volvo ID".

VOLVO ON CALL WITH SENSUS CONNECT *
* Option/accessory, for more information, see Introduction.
417
Locating the vehicleThe vehicle's location is shown on a map and directions to the vehicle can be provided. There isalso a digital compass to help show the ownerthe right direction. When you are within approx.100 yards/meters of the vehicle, you can activateits horn and turn signals to help locate it.
The vehicle's instrument panelThis function provides information such as: thefuel level, range on the remaining fuel, averagefuel consumption, average speed and odometer/trip odometer readings.
Vehicle "checkup"The mobile app monitors the vehicle's conditionand provides information about bulbs and the lev-els of brake fluid, coolant and engine oil.
Driving logbookDetailed information about each trip made duringthe past 40 days can be saved and downloaded.All or part of this information can be exportedfrom the mobile app to a spreadsheet format andsent to an email address. This is very useful fore.g., keeping track of business-related driving. This function can be deactivated, in which case the vehicle will not transmit logbook informationat the end of each trip.
Vehicle informationBasic information such as model, license platenumber and VIN number are readily accessible.
Theft notificationIf the vehicle's alarm is triggered, the owner willbe informed via his/her cell phone.
Remote door unlockThe status of all doors and windows is provided.The owner can lock/unlock the vehicle fromanother location but for security reasons, theapp's password is always required before thevehicle can be unlocked.
Engine remote start (ERS)*1ERS makes it possible to remotely start theengine using the remote key to enable the cli-mate system to cool or heat the passenger com-partment before driving. When the engine starts, the climate and infotain- ment systems will restart using the same settingsas when the engine was switched off. You can choose to let the engine run for between 1 and 15 minutes before it automati-cally switches off again. After 2 ERS starts, theengine must be started in the normal way beforeERS can be used again.
WARNING
Keep the following in mind before using ERS:
• The vehicle should be in view.
• The vehicle should be unoccupied.
• The vehicle must not be parked indoors or in an enclosed area. Exhaust fumes areharmful to the health.
NOTE
Always observe applicable state, province and/or local laws regarding engine idlingwhen using ERS.
Related information
•Volvo On Call convenience services (p. 416)
• Volvo On Call (VOC)
* (p. 414)
• Volvo ID (p. 27)
• Starting the engine (p. 356)
• Volvo On Call (VOC) functions (p. 415)
1
Certain models only.

VOLVO ON CALL WITH SENSUS CONNECT *
* Option/accessory, for more information, see Introduction.
426 have the vehicle's remote keys immobilized (deactivated).
NOTE
This applies even if the vehicle has been unlocked and started with one of its remotekeys.
After contacting the owner/police, the VOC cus- tomer service center then deactivates the remotekeys. Once the engine has been switched off, itcan only be restarted if the owner/police hasgiven the VOC customer service center authori-zation to reactivate the remote keys. Once thisauthorization has been verified (using your PINcode), the VOC customer service center will reac-tivate the remote keys.
Related information
•
Volvo On Call (VOC)
* (p. 414)
• Unlocking the vehicle from the customer service center (p. 426)
• Service center phone number (p. 419)
• Volvo On Call PIN code (p. 418)
Unlocking the vehicle from the customer service center
The doors can be unlocked remotely with assis-
tance from the VOC customer service center.
1. Contact the VOC customer service center at 855-399-4691 (this number applies in both the United States and Canada).
2. After confirming that the caller is the vehi- cle's owner or other authorized person (usingyour PIN code), the VOC customer servicecenter sends a signal to the vehicle to unlockit.
3. The tailgate has to be opened to unlock the other doors. Press lightly on the rubberizedpressure plate under the outer tailgate han-dle.
NOTE
If the tailgate is not opened within the time period set by the VOC customer service cen-ter, it will relock.
NOTE
If the vehicle is parked in a garage or other covered area, remote unlocking may not bepossible due to poor signal reception.
Related information
• Volvo On Call security services (p. 425)
• Volvo On Call (VOC)
* (p. 414)
• Locking/unlocking the tailgate (p. 233)

NAVIGATION*
* Option/accessory, for more information, see Introduction.
432
Getting started with Sensus Navigation The vehicle's electrical system (including the navigation system) is activated automaticallywhen the driver's door is opened.
Navigation On/Off
OnIf the navigation system does not show a map on the center display, tap Navigation on the upper
line on the screen to display a map showing the area around the vehicle and the vehicle's currentlocation (a blue triangle) on the map.
WARNING
Observe the following.
• Direct all your attention to the road and make sure that all your concentration ison driving.
• Follow applicable traffic legislation anddrive with good judgment.
• Due to weather conditions or time of yearaffecting the road conditions, some rec-ommendations may be less reliable.
OffThe navigation system cannot be switched off while the vehicle is unlocked and is instead activein the background.
NOTE
The system can be used even when the engine is not running but will be switched offautomatically if the battery charge level is low.
Related information
• Navigation displays and controls (p. 433)
• Quick guidance to a destination (p. 432)
• Center display overview (p. 29)
• Using the center display (p. 46)
Quick guidance to a destination The following table provides quick information about setting a destination and starting naviga-tion.
Selecting a destination on the map
StepCenter dis- play/menuAction
1If a map is not shownon the cen-ter display.Press the Home button under the display toopen the display's Homeview.
2Home view is displayed.Tap Navigation in the
center display's upper menu bar.
3A map is displayed.
If this button is dis- played, tap it to maxi-mize the map.
4The map is displayed.Scroll to the desired location on the map andpress and hold thatposition on the screento set it as a destination.

NAVIGATION*
* Option/accessory, for more information, see Introduction.
459
(support.volvocars.com) and follow the instruc- tions on the screen.
1. Tap "Detailed information" for the region to
be updated.
2. Information about the latest maps for the region will be displayed. Verify that it is newer than the version in the vehicle.
3. Connect a USB flash drive to the computer and download the update to the USB drive.
The amount of time for the download variesaccording to the size of the file and the speed ofthe Internet connection.
Transferring the updated maps from the USB drive to the vehicle
General informationThis transfer may take between 30–60 minutes depending on the file size. This must be donewith the navigation and infotainment systemsactivated. If the engine is not running, it may be necessary to connect a battery charger to avoid dischargingthe battery. An update can also be done whiledriving. During a complete map download, certain info- tainment system functions may not be availableor have limited functionality:
• Navigation
• Voice commands •
Information/media stored on the vehicle's hard drive
Updating1. Activate the navigation system (see the pre-
vious section "Current map version").
2. Connect the USB drive to the vehicle's USB socket in the tunnel console.
3. The navigation system will automatically detect any available updates. The update's progress will be displayed on the screen as%. The driver must tap
Confirm to start the
update or Cancel to interrupt it.
4. Tap
Confirm. The update will begin and pro-
gress information will be shown on the cen- ter display.
5. The center display will indicate when the update has been completed. Remove theUSB drive from the socket.
6. Verify that the correct map information has been transferred by repeating the procedurein "Current map version."
Interruptions
What happens if...Answer
...the infotainment system is turned offwhile an update is inprogress?The process will pause and will continue auto-matically when thesystem is reactivated.
...the USB flash drive is removed from theUSB socket while anupdate is in pro-gress?The process will pause and will continue auto-matically when theUSB drive is recon-nected to the USBsocket.
If an update is interrupted, an explanatory text will always appear on the center display. For additional information, see the Volvo Cars support site (support.volvocars.com) or contact aVolvo retailer.
Related information
• Map updates with MapCare (p. 456)