Symbol Meaning=>& See
.......,. Front brake pads worn .
Lit up: ESC fault or switched off for system-related reasons.
Flashing: ESC/TCS is taking corrective action. =>page 269
1} TCS switched off manually.
e ABS faulty or not functioning.
0$ Rear fog light switched on. =>page 106
Lit up: vehicle lighting not working partially or completely. =>page 432
0 Lit up or flashing: catalytic converter fault.
w Lit up: glow period for a diesel engine.
Flashing: fault in engine management system.
EPC Fault in engine management system. =>page 407
Diesel particulate filter has become saturated with soot.
Only for specially equipped courier vehicles: diesel particulate filter is being regenerated.
(1) Tyre pressure too low. =>page 367 Tyre monitoring system faulty.
0 Windscreen washer fluid level too low. =>page 116
f] Fuel tank almost empty. =>page 340
Flashing: engine oil system fault.
Lit up: engine oil level too low. =>page 353
....... Fault in airbag and belt tensioner system. =>page 87
tf'
Front passenger front airbag switched off (PASSENGER AIR BAG =>page 87
f9 Ad Blue® level is low. =>page 346
/>.
with Ad Blue® system faulty or not refilled using norm-standard AdBI-ue®. =>page 346
Have the air filter replaced. => Booklet SeNice schedule
a, Electronic Immobilizer active. =>page 257
Lit up: rear axle differential lock switched on. =>page 282 .... Flashing: rear axle differential lock fault.
Adaptive cruise control (ACC) currently not available. =>page 298
Instrument cluster 17
Unlock doors (door unlocking)
Back
-Window op. (window operation)
Off
All
Driver
Back
-Factory setting (factory setting)
-Back
• Lights & Vision
-Coming Home
System on/off
+ 10 Sec.
-10 Sec.
Back
-Leaving Home
System on/off
+ 10 Sec.
-10 Sec.
Back
-Backgrnd light.
System on/off
+5%
-5%
Back
-Footwelllight
System on/off
+5%
-5%
Back
-Lane change flash on/off
-Travel mode on/off
-Factory setting (factory setting)
-Back
• Coasting on/off
• Time
-Hours
-Minutes
Overview of the vehicle
-24 hr mode on/off
-Summer on/off
-Back
• Winter tyres
-System on/off
- + 10 km/h (6 mph)
--10 km/h (6 mph)
-Back
• Units
-Temperature oc
OF
Back
-Consump./dist.
l/100km, km
km/1, km
MPG(GB), mi
MPG(US), mi
Back
-Air pressure
bar
psi
kPa
Back
-Back
• Tyre pressure
-Save
-Back
• Alt. speed dis. (secondary speed display) on/off
• Service
-Information
-Back
• Factory settings
Settings menu
rn First read and observe the introductory information and safety warnings & on page 24.
Settings menu Function
Assist systems Settings for the various driver assist systems =:.page 30, Assist systems sub-menu.
Language Setting the language for the display texts and messages in the navigation system.
MFD data Settings for which MFD display items should appear in the instrument cluster dis-play. A '1ick" indicates that a display item is activated.
Convenience Settings for the vehicle's convenience functions 31, Convenience sub-menu.
Lights & Vision Settings for the vehicle lighting =:.page 31, Lights & Vision submenu.
Coasting Switching coasting for 7-speed dual clutch gearbox DSG® on or off=:. page 260.
Setting the hours and minutes for the clock in the instrument cluster and in the nav-Time igation system. The time can be shown in a 12 and 24 hour display. An S may be shown in the upper part of the display to indicate that summer time Is selected.
Winter tyres Setting the visual and acoustic speed warning. Use this function only when winter tyres are fitted which are not designed for the vehicle's top speed.
Units Setting the units for temperature, consumption values and distances.
Tyre pressure Store the tyre pressures of all tyres in the tyre monitoring system again.
Switching the second speed display on or off. A "tick" indicates that a display item Alt. speed dis. is activated. it is not possible to switch off the second speedometer display in those countries where the law stipulates that the display cannot be deactivated.
Service Calling up service messages or resetting service interval displays.
Factory setting The functions in the Settings menu are reset to the factory settings.
Back The display returns to the main menu.
Assist systems submenu
rn First read and observe the introductory information and safety warnings & on page 24.
Assist systems submenu
Side Assist
Front Assist
ACC
Driver alert
Function
Switches the lane change assist system on or off and adjusts the base brightness of the warning =:.page 312.
Switches the Front Assist system and related warnings on or off =:.page 307.
Activation or deactivation of the last selected distance. The following functions can be set: -Gearbox programme, -Active distance setting (time interval to the vehicle ahead) when the adaptive cruise control (ACC) is switched on ::.page 298.
Switching the Driver Alert System (recommendation for rest breaks) on and off ::.page 315.
Before the journey
Before setting off
Driving tips
CO Introduction
This chapter contains information on the following subjects:
Preparing for a journey and driving safely
Driving abroad ...................... .
Driving through water on roads ........ .
33 34
35
An engine and transmission guard may prove use-ful, depending on the conditions in which the vehi-cle is to be driven. An engine and transmission guard can reduce the risk of damage to the vehi-cle's underbody and engine oil sump, for example when driving over kerbs, driveways or unsurfaced roads. Volkswagen Commercial Vehicles recom-mends using a Volkswagen Commercial Vehicles dealership for this purpose.
Additional Information and warnings:
• Sitting correctly and safely 61
• Transporting 125
• Starting the engine, changing gear and parking the vehicle 257
• Driving with respect for the environment =>page 278
• Consumer information 404
A WARNING
Driving under the Influence of alcohol, drugs, medication or narcotics can cause serious accidents and fatal Injuries.
• Alcohol, drugs, medication and narcotics can severely impair perception, reaction times and driving safety. This could cause you to lose control of the vehicle.
l""""('n First read and observe the Introductory L-Wl Information and safety warnings th on page 33.
Checklist
Observe the following Information both before and during the journey to ensure your own safety and the safety of passengers and other road users
..( Check that all lights and turn signals are working properly.
Check the tyre pressure 367 and fuel level 340.
..( Ensure that you have a good, clear view through all of the windows.
..( Air intake to the engine must not be obstruc-ted, and the engine must not be covered with any kind of insulating materials th in ell Introduction on page 351.
0::
g!
..(
..(
..(
..(
..(
..(
..(
Secure any objects and luggage in the stowage compartments, the luggage corn-partment or on the roof 125 .
Ensure that you are able to operate the ped-als freely at all times .
Secure any children travelling in the vehicle in a restraint system suitable for their weight and size =>page 96.
Adjust the front seats, head restraints and mirrors properly in accordance with the size of the occupants 61.
Wear shoes that provide good grip for your feet when using the pedals.
The floor mat in the footwell on the driver side must leave the pedal area free and must be securely fastened .
Assume a correct sitting position before set-ling off and maintain this position while driv-ing. This also applies to all passengers =>page 61. ..
Before setting off 33
Always stow all items of luggage in the vehicle securely.
• Distribute items in the vehicle, on the roof and on the trailer as evenly as possible.
• Place heavy objects as far forward in the lug-gage compartment as possible. Position the rear seat backrests securely in the upright position.
• Secure luggage in the luggage compartment to the fastening rings with suitable straps 130.
• Adjust the headlight range 106.
• Adjust the tyre pressure according to the vehi-cle load. Adhere to the tyre pressure plate 367.
• In vehicles with a tyre monitoring system, set the new vehicle load level as necessary 318.
Stowing cargo
r-111 First read and observe the introductory L-l=:.LI information and safety warnings & on page 125.
Stow the load securely in the vehicle or on the load surface
• Before loading the vehicle, place a sturdy mat or similar cover flush with the vehicle floor. Where necessary, do not cover protruding parts of the ve-hicle floor.
• If necessary, remove the seats to increase the load area.
• The vehicle floor must be free of oil and dust, dry and fully clean in order to help prevent the load from sliding.
• Observe gross axle weight ratings and the gross vehicle weight rating.
• Distribute items in the vehicle, on the load sur-face, on the roof and on the trailer as evenly as possible.
• Stow heavy objects directly on the floor and above or in front of the rear axle and engage the rear seat backrests securely in an upright position.
CD
Hard objects on the shelf can chafe against the wires of the heating element in the rear window and cause damage.
m • Observe any information concerning the l!J loading of a trailer 139 .
• Observe any information concerning the load-ing of a roof carrier 137.
• Protect the seat rails or seat anchor points from damage.
• Secure luggage with suitable securing straps on the fastening rings 130.
• Adjust the headlight range 106.
• Adjust the tyre pressure according to the vehi-cle load. Adhere to the tyre pressure plate 367.
• In vehicles with a tyre monitoring system, set the new vehicle load level as necessary 318.
CD
Hard objects on the shelf can chafe against the wires of the heating element in the rear window and cause damage.
m • Observe any information concerning the l!J loading of a trailer =>page 139 .
• Observe any information concerning the load-ing of a roof carrier =>page 137 .
m If the vehicle battery charge level is low, the W electrical connection to the trailer will be in-terrupted automatically.
Loading the trailer
ill1 First read and observe the introductory L-W.! information and safety warnings & on page 139.
Trailer weight and drawbar load
The trailer weight is the weight that the vehicle can pull &. The drawbar load is the weight that the towing bracket exerts on the ball coupling vertically from above.
The figures for trailer weights and draw bar weights that are given on the data plate of the towing bracket are for certification purposes only. The cor-rect values for your specific model, which may be lower than these figures, are given in the vehicle registration documents. All data in the official vehi-cle documents take precedence over these data.
In the interest of road safety, Volkswagen Commer-cial Vehicles recommends that you always trans-port the maximum drawbar load. The response of the trailer on the road will be poor if the drawbar load is too small.
The drawbar load increases the weight on the rear axle and reduces the maximum load level as a re-sult.
Gross combination weight rating
The combination weight is made up of the actual weight of the loaded vehicle and of the loaded trail-er.
Loading the trailer
The weight of the load should be distributed even-ly. The maximum permitted drawbar load should be utilised. Do not place the load only at the front or the rear of the trailer:
Towing a trailer
ill1 First read and observe the introductory L-W.! information and safety warnings & on page 139.
146 Before the Journey
m When the engine is running, electrical con-w sumers in the trailer are supplied with voltage via the electrical connection (pin 9 and pin 10 of the trailer socket).
• Secure all loads on the trailer properly.
Tyre pressure
Follow the trailer manufacturer's recommendations concerning the tyre pressure for the trailer tyres.
When towing a trailer, inflate the wheels on the towing vehicle with the maximum permitted tyre pressure 367.
A WARNING
Accidents and serious injuries can occur if you exceed the vehicle's maximum permitted gross axle weight rating, drawbar load, gross vehicle weight rating or gross combination weight rating.
• Never exceed the specified values .
• Never let the actual weights at the front and rear axles exceed the gross axle weight ratings. Never exceed the permissible gross vehicle weight for the vehicle with weight at the front and rear of the vehicle.
A wARNING
Loads that may slide can severely Impair sta-bility and driving safety, which can cause ac-cidents and severe injuries.
• Always load trailers correctly .
• Always secure loads using suitable and undamaged securing straps.
Headlight adjustment
Towing a trailer can raise the front end of the vehi-cle enough for the dipped beam to blind other road users. Use the headlight range control to lower the
Saving fuel
1/100 km
-10°C
+20 oc
L----------------tkm 5 15 25 30
en-o11S
Fig. 226 Fuel consumption in litres per 100 km at two different outside temperatures.
r-1"'11 First read and observe the Introductory Information and safety warnings&. on page 278.
By adopting an economical driving style and antici-pating the traffic situation ahead, you can easily re-duce fuel consumption by 10-15%.
Cars use most fuel when accelerating. If you think ahead when driving, you will need to brake less and thus accelerate less. Wherever possible, let the car roll slowly to a stop, for instance when you can see that the next traffic lights are red.
Avoid short journeys
Directly after a cold start, the engine has a very high fuel consumption. The engine reaches its working temperature after a few kilometres, when fuel consumption will return to a normal level.
The engine and catalytic converter need to reach their proper working temperature in order to mini-mise fuel consumption and emissions. The out-side temperature is a key factor.
The different rates of fuel consumption for the same distance at both +20"C (+68"F) and at -10"C (+14"F) are shown in Fig. 226.
Therefore, avoid making too many short journeys and car share whenever possible.
Under the same conditions, the vehicle will use more fuel in winter than in summer.
280 I While dnvmg
Not only is it illegal in some countries to "warm up" the cold engine by running it while the vehicle is stationary, it is also technically unnecessary and a waste of fuel.
Adjust the tyre pressure
The correct tyre pressure reduces rolling resist-ance and therefore also fuel consumption.
Ensure that any new tyres purchased have opti-mum rolling resistance.
Use low viscosity engine oils
Fully synthetic low viscosity engine oils reduce fuel consumption. Low viscosity engine oils decrease frictional resistance in the engine and spread bet-ter and more quickly, especially for cold starts. They are especially effective In vehicles that make alotofshortjourneys.
Always ensure that the engine oil level is correct and that you keep to the service intervals (oil change intervals).
When buying engine oil, always make sure it com-plies with engine oil norms and has been approved by Volkswagen Commercial Vehicles.
Avoid unnecessary loads
Lighter vehicles are more economical and have lower environmental impact. An extra 100 kg, for example, can increase fuel consumption by up to 0.311100 km.
Remove all unnecessary objects and loads from the vehicle.
Remove any unnecessary special equipment and accessories
The more aerodynamic a vehicle, the lower its fuel consumption. Special equipment and accessories, such as roof carriers or bicycle carriers, make the vehicle less aerodynamic.
You should therefore remove any special equip-ment and luggage carriers that are not in use, es-pecially if you are going to be driving at high speeds.
Function and operation
•
Fig. 252 In centre console: button for setting the adaptive chassis control.
r-f"n First read and observe the introductory Information and safety warnings & on page 317.
While the vehicle is in motion, the adaptive chassis control constantly adjusts the suspension charac-teristics to match the road surface and the current driving situation, in accordance with a preset pro-gramme.
Channel
"Comfort"@
"Normal"
"Sport" 0
Recommended driving situa-tions
Comfort-oriented chassis setup, e.g. when driving for extended trips on poor quality roads.
Balanced selling, e.g. for every-day use.
Sporty setting, e.g. for a sporty driving response.
Tyre monitoring system
CO! Introduction
This chapter contains information on the following subjects:
Indicator lamp .......................... 319
Function and control ..................... 321
The tyre monitoring system warn the
driver about low tyre pressures.
Additional information and warnings:
• Volkswagen information system ""page 24
• Transporting ""page 125
318 I While dnvmg
Selecting a programme
• Switch on the ignition.
• Press the (ili) button repeatedly until the re-quired programme Is displayed.
The "Normal" programme is active if neither® nor ®light up in the button. The selected programme will remain set even after the ignition has been switched off.
A WARNING
Adjusting the damping setting could alter the vehicle handling. The adaptive chassis con-trol must never tempt you into taking any risks when driving.
• Always adapt your speed and driving style to suit visibility, weather, road and traffic con-ditions.
m If there is a fault in the adaptive chassis con-l!:J trol, the displays® and 0 will flash in the but-ton. The driving comfort of the vehicle could be af-fected until the fault is fixed. Go to a qualified work-shop and have the system checked. <1
• Braking, stopping and parking :;.page 269
• Wheels and tyres =page 367
• Cleaning and caring for the vehicle exterior =page 380
• Accessories, modifications, repairs and renewal of parts =page 394
• Consumer information =page 404 .,.