2015 VOLKSWAGEN TRANSPORTER towing

Table of Contents
About this owner's manual . . . . . . 4
Overview of the vehicle . . . . . . . . . . 5
Exterior views
-Side view . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
-Front view . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
-Rear view (vehicles with tailgate) . . . . . 7
-Rear view (vehicles with wing doors) 8
Vehicle interior
-Overview of the driver door . . . . . . . . . . . 9
-Overview of the driver side . . . . . . . . . . . 10
-Overview of the centre console . . 12
-Overview of the front passenger side . . . 14
-Headliner . . . . . . . . . . . . . . . . . . . . 15
Instrument cluster
-Warning and indicator lamps . . . . . . . . . . 16
-Instruments . . . . . . . . . . . . . . . . . . . . . . . . . . 19
-Volkswagen information system . . . . . . . . 24
Before the journey . . . . . . . . . . . . . . . . 33
Before setting off
-Driving tips . . . . . . . . . . . . . . . . . . . . . . . . . . 33
Opening and closing
-Vehicle key set . . . . . . . . . . . . . . . . . . . . . . . 36
-Central locking system . . . . . . . . . . . . . . . . 39
-Doors.... . . . . . . . . . . . . . . . . . . . . . . . . . 45
-Sliding doors . . . . . . . . . . . . . . . . . . . . . . . . 46
-Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
-Wing doors . . . . . . . . . . . . . . . . . . . . . . . . . 52
-Windows . . . . . . . . . . . . . . . . . . . . . . . . . 55
-Sliding/tilting roof. . . . . . . . . . . . . . . . 58
Sitting correctly and safely
-Adjusting the seat position . . . . . . . . . . . . 61
-Seat functions, front . . . . . . . . . . . . . . . . . . 69
-Seat functions, rear . . . . . . . . . . . . . . . . . . 72
-Seat belts . . . . . . . . . . . . . . . . . . . . . . . . . . 79
-Airbag system . . . . . . . . . . . . . . . . . . . . . . . 87
-Child seats (accessories) . . . . . . . . . . . . . 96
-Integrated child seat .................. 1 02
Lights and vision
-Lights ............................... 106
-Protection from the sun ............... 115
-Wipers and washer . . . . . . . . . . . . . 116
-Mirrors .............................. 121
Table ot Contents
Transporting items
-Driving notes ........................ 125
-Luggage compartment ................ 130
-Guide rail system in the rear vehicle floor ................................ 133
-Roof carrier ........ , ................. 137
-Towing a trailer ...................... 139
Practical equipment
-Stowage area ........................ 150
-Torches ............................. 152
-Drink holders . . . • . . . . . . . . . . . . . . . . . . 153
-Tables .............................. 155
-Cool box ............................ 158
-Ashtray and cigarette lighter ........... 161
-Electrical sockets . . . . . . . . . . . . . . . . . . . . 163
-Rear Seat Entertainment (RSE) system 165
-Tachograph . . . . . . . . . . . . . . . . . . . . . . . . . . 172
-Digital voice enhancement ............ 173
Equipment, Multivan
-Darkening the interior of the vehicle, Multivan ............................. 175
Equipment, Business
-Vehicle overview, Business . . . . . . . . . . . . 180
-Seat functions, rear, Business ......... 182
-Rear-seat telephony, Business ........ 187
Equipment, California
-Vehicle overview, California . . . . . . . . . . . 192
-Seat functions, rear, California ......... 193
-Central control panel, California ........ 204
-Interior lights, California ............... 208
-Stowage areas, California ............. 21 0
-Darkening the interior of the vehicle, California . . . . . . . . ................... 215
-Manual pop-up roof, California ......... 218
-Electric pop-up roof, California ......... 221
-Awning, California .................... 226
-Tables and camping chairs, California .. 229
-Gas system, California ................ 233
-Water supply and disposal, California .. 237
-Refrigerator box, California ............ 241
-Power supply in the vehicle, California .. 242
-Air conditioning system, California ..... 250
-Supplementary heater, California ...... 251
-Practical tips, California ............... 252

While driving .. ...... 257
Starting the engine, changing gear and parking
-Starting and stopping the engine .. 257
-Changing gears . . . . . . . . . .......... 260
-Braking, stopping and parking ......... 269
-Driving with respect for the environment 278
-Steering ........... 281
Driver assist systems
-Pull-away assist systems .... 282
-ParkPilot ............................ 287
-Reversing camera (Rear Assist) ....... 291
-Cruise control system (CCS) . . . . . ... 295
-Adaptive cruise control (ACC) ......... 298
-Area monitoring system (Front Assist) .. 307
-Lane change assist system (Side Assist) . .. . . .. .. . . . . . . . . .......... 312
-Driver Alert System (recommendation for rest breaks) . . . . . . . . . . ......... 315
-Adaptive chassis control (DCC) ........ 317
-Tyre monitoring system . . . . . . . ....... 318
Air conditioning system
-Heating, ventilating, cooling ........... 322
-Supplementary heaters (auxiliary air heater or auxiliary coolant heater) .... 332
At the filling station
-Filling the tank ....................... 340
-Fuel . . . . . . . . . . . . . . . . ........ 343
-Emission control system for diesel vehicles (AdBiue®j ................... 346
Cleaning and maintenance ...... 350
In the engine compartment
-Preparation for working in the engine compartment . . . . . . . . . . . . . . . . 350
-Engine oil ........................... 353
-Coolant ..................... 358
-Vehicle battery ....................... 362
Wheels and tyres
-Useful information about wheels and
tyres . . . . . . . . . . . . . . ..... 367
Vehicle care and maintenance
-Caring for and cleaning the vehicle exterior . . . . . . . . . . . . . . . . . . . ... 380
-Cleaning and caring for the interior ..... 388
-Accessories, modifications, repairs and renewal of parts . . . . . . . .... 394
-Mobile online services .. 402
-Consumer information 404
-Engine management system and exhaust purification system . . . .. 407
If and when ........................ 410
Practical tips
-Frequently asked questions ........... 410
-In an emergency ..................... 411
-Manual opening and closing . . . . . . . . . 413
-Vehicle toolkit . . ............... 416
-Hubcaps.. . .................... 417
-Changing a wheel .................... 420
-Breakdown set ....................... 425
-Fuses................ . . 429
-Changing bulbs . . . . . . . . .....•.... 432
-Jump starting . . . . . . .......... 443
-Tow-starting and towing . . . 446
Technical data ...
Technical data
-Vehicle data
-Petrol engines
-Diesel engines ..
Abbreviations
Index .......... .
... 450
... 450
......... 453
455
..... " ... 463
.. 465
Table of Contents 3

Front view
Fig. 2 Overview of the front of the vehicle.
Key to Fig. 2:
G) Windscreen with:
-Windscreen wipers .............. .
-Rain/light sensor .............. .
-Windscreen heating
-Main beam assist sensor (light Assist) ...
-Camera window for assist systems
-Vehicle identification number
® Bonnet release lever
@ Headlights ...... .
@
®
Headlight washer system
Radar sensor for:
-Adaptive cruise control (ACC) ............................................. .
-Area monitoring system (Front Assist)
® Front ParkPilot sensors . . . . . . . . ........... .
0 Fog lights ................ .
® Mounting for the front towing eye behind a cover .
® Front number plate holder
Items @, @, ® and 0 are at the same position on the left and right sides of the vehicle. Overview of the vehicle
850.0026
116
116
322
106
282
451
350
106,432
116
298
307
287
106,432
446

Rear view (vehicles with tailgate)
Fig. 3 Overview of rear with tailgate.
Key to Fig. 3:
CD High-mounted brake light
@ Rear window
-Rear window heating ........................ .
@ Rear wiper .................................. .
@ Tailgate . . . . ............... .
-Number plate lights ......................... .
® Tail light cluster ............................................ .
®
0
®
®
®
Lever for opening the tailgate .................................................... .
Rear ParkPilot sensors ............. .
Towing bracket1> ........................•................•••.••••.•............•
Rear number plate holder
Reversing camera (Rear Assist) ................................•..................
I) On vehicles without towing bracket, there is a fixed towing eye under the rear bumper cover on the right side.
322
116
49
432
106,432
49
287
139
291 Exterior views 7

Rear view (vehicles with wing doors)
Fig. 4 Overview of rear with wing doors.
Key to Fig. 3:
G) High-level brake lights
® Rear windows
-Rear window heating ......................................................... .
@ Rear wiper ............................•.......................................
@
®
® Q)
®
®
®
®
Door arresters of wing doors .................... .
Tail light cluster ..................... .
Right wing door .....
Rear ParkPilot sensors
Towing bracket1> ..... .
Left wing door ................................ .
Rear number plate holder
Lock and lever for opening the wing doors as well as number plate lighting
11 On vehicles without towing bracket. there is a fixed towing eye under the rear bumper cover on the right side.
Overview of the vehicle
BSG.0074
322
116
52
106,432
52
287
139
52
52

Replacing the battery
• Fold out the key bit of the remote control key =>page 37.
• Pull up the cover on the rear side of the remote control key =>Fig. 20 in the direction of the arrow => • Using a suitable thin object, lever the battery out of the battery compartment =>Fig. 21.
• Insert the new battery as shown =>Fig. 21 and push it into the battery compartment against the di-rection of the arrow => • Fit the cover as shown =>Fig. 20 and push onto the remote control key housing in the opposite di-rection of the arrow until it engages.
Synchronising the remote control key
,--m First read and observe the introductory L-.lo:.ll information and safety warnings & on page 36.
The vehicle may no longer be able to be locked or unlocked with the remote control if you press the @ button repeatedly outside of the effective range of the remote control key. If this is the case. the re-mote control key has to be re-synchronised as fol-lows:
Central locking system
CQ Introduction
This chapter contains information on the following subjects:
Description of the central locking system . . . . 40
Locking and unlocking the vehicle from outside . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Locking and unlocking the vehicle from inside
SAFELOCK mechanism ................. .
Anti-theft alarm ........................ .
Interior monitoring system and anti-tow alarm
42
42
43
44
The central locking system will only work correctly when all doors and the tailgate are properly closed. The vehicle cannot be locked with the remote con-trol key if the driver door is open.
CD
• The remote control key can be damaged if the battery is not changed properly.
• Unsuitable batteries can damage the remote control keys. Only replace discharged batteries with a new battery of the same voltage rating, size and specification.
• Ensure that the battery Is fitted the right way round.
r:lib Dispose of discharged batteries in accord-W ance with regulations governing the protec-tion of the environment.
r:lib The battery in the remote control key may W contain perchlorate. Please comply with any legal requirements and regulations when handling and disposing of these batteries. • Fold out the key bit of the remote control key =>page 37.
• Press button @in the remote control key. Re-main standing close to the vehicle.
• Lock the vehicle with the key bit in the driver door lock.
• Switch on the ignition using the remote control key. The synchronisation process is complete. If the vehicle is unlocked and not used for a long time, e.g. in your own garage, the vehicle battery could discharge and the engine may not start.
Additional information and warnings:
• Exterior views =>page 5
• Vehicle key set =>page 36
• Doors => page 45
• Sliding doors =>page 46
• Tailgate =>page 49
• Wing doors =>page 52
• Electric windows =>page 55
• Sliding/tilting roof =>page 58
• Towing a trailer =>page 139
Opening and closing 39

m Due to the current legislation on the Israel W market, the acoustic warning signals are de-activated there.
m The alarm will be triggered again if a person W gains access to the same or a different se-cured zone after the alarm has been switched off. For example, if the tailgate is opened after a door had been opened.
m The anti-theft alarm will not be activated if W the vehicle is locked from the Inside using the central locking button @.
m If you unlock the driver door mechanically us-L!J ing the vehicle key, only the driver door is un-locked, and not the whole vehicle. The SAFELOCK mechanism on all doors is not deactivated and the central locking button is not activated until you switch on the ignition (however the doors will not be unlocked).
m The anti-theft alarm will not function correctly W if the vehicle battery is weak or discharged.
m lt is not possible to include the trailer in the W anti-theft alarm system. Interior monitoring system and anti-tow alarm
81f·01U
Fig. 25 Next to the driver seat: button for switch-ing off the interior monitoring system and anti-tow alarm.
r-f"n First read and observe the introductory information and safety warnings & on page 39.
The interior monitoring system will trigger an alarm if movement is detected inside the vehicle when the vehicle is locked.
The anti-tow alarm will be triggered if the vehicle is lifted.
Switching on the interior monitoring system and anti-tow alarm
Lock the vehicle using the remote control key. When the anti-theft alarm is switched on, the interi-or monitoring system and the anti-tow alarm are al-so active.
Switching off the interior monitoring system and anti-tow alarm
The orientation lighting in the =>Fig. 25 button must be lit up when switching the systems off. To switch the orientation lighting on, remove the key from the ignition or open one of the doors.
Before the journey
• Press the =>Fig. 25 button. A yellow indicator lamp will light up in the button until the vehicle is locked.
• Close all doors and the tailgate.
• Lock the vehicle using the remote control key. The interior monitoring system and anti-towing alarm are switched off until the next time the vehi-cle is locked.
The interior monitoring system and anti-tow alarm should therefore be switched off before the vehicle is locked in any of the following, or similar, situa-tions:
• If any people or animals are to remain inside the vehicle for a short period & =>page 39.
• If the vehicle is to be loaded onto another vehi-cle.
• If the vehicle is being transported (e.g. on a fer-ry).
• If the vehicle is going to be towed with one axle off the ground.
• If the vehicle is to be parked in a car wash.
Risk of false alarm
Interior monitoring can only work properly if the ve-hicle is completely closed. Comply with legal regu-lations. A false alarm can be triggered in any of the following circumstances:
• If one or more windows are fully or partly open.
• If the slidingflilting roof is completely or partly open.
• If items such as loose pieces of paper and items attached to the Interior mirror (e.g. air-fresh-eners) are left in the vehicle.
• If a mobile telephone that is left in the vehicle vibrates. 11>-

CD
Before opening the tailgate, please check that there is enough space to open and close the tailgate, e.g. when towing a trailer or when in a garage.
Warning lamp
CD
Never use the gas-filled strut on the tallgate to fix or hold a load. This could lead to damage and make it Impossible to close the tallgate. ro First read and observe the introductory information and safety warnings & on page 49.
Lit up Possible cause
c:5 The taiigate is open or not properly closed.
Several warning and indicator lamps will light up briefly as a functional check when the ignition is switched on. They will go out after a few seconds.
A warning lamp c:s appears in the instrument clus-ter display if the taiigate is open or not property closed.
Symbols may be displayed in the instrument clus-ter instead of warning lamps, depending on the ve-hicle's equipment level. These symbols are also visible when the ignition is switched off. The dis-play will go out approximately 15 seconds after the vehicle has been locked.
Solution
e Do not drive on I Open the tailgate and close it again.
A WARNING
If the tail gate is not properly closed it could open suddenly while the vehicle is in motion. This could lead to severe injuries.
• Stop as soon as possible and close the tailgate.
• After closing the tailgate, always check that it is properly secured.
m The symbol can differ depending on the ver-L!J sion of the instrument cluster. Opening and closing the tailgate from the outside
Fig. 31 Opening the tailgate from the outside.
r-Ill First read and observe the introductory L-Wl information and safety warnings & on page 49.
Before opening the taiigate, always remove any items of luggage that are on the luggage carrier at-tached to the tailgate &.
Opening the tailgate
• Unlocking the vehicle or only the tailgate.
• Operate the handle 31 and pull up the tailgate.
Before the journey
Closing the tailgate manually
• Pull down the opened tailgate with force so that it engages in the lock.
• Please ensure that the taiigate is correctly en-gaged in the lock.
Closing the tailgate electrically (power closing)
• Pull down the open tailgate.
• Push the taiigate so that it engages in the tail-gate lock. An electric motor pulls the tailgate into the lock.
A WARNING
Serious injuries can occur if the tallgate is unlocked or opened Incorrectly or without
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