2015 VOLKSWAGEN TRANSPORTER airbag
[x] Cancel search: airbagPage 392 of 486
Cleaning leatherette upholstery
,......-('n First read and observe the introductory information and safety warnings & on page 388.
Only use water and neutral detergents to clean the ieatherette upholstery.
CD
Do not use solvents, wax polish, shoe cream, spot removers or similar products on the leath-erette upholstery. These may cause the materi-al to become hard and brittle prematurely.
,......-('n First read and observe the introductory information and safety warnings & on page 388.
Cleaning stowage compartments and drink holders
Some stowage compartments and drink holders have a removable rubber insert in the base.
• Moisten a clean, lint-free cloth with water and clean the parts.
• If this does not provide satisfactory results, use a special solvent-free plastic cleaning product.
Cleaning the ashtray
• Remove and empty the ashtray.
• Wipe the ashtray with a cloth to clean it.
To clean the snuffer, use a toothpick or similar ob-ject to pick out the ashes.
,......-('n First read and observe the introductory Information and safety warnings & on page 388.
• Moisten a clean, lint-free cloth with water and clean the parts.
• Treat plastic parts (inside and outside the vehi-cle) and the dash panel with a special solvent-free plastic cleaning and care product that has been approved by Volkswagen Commercial Vehicles
""'&.
• Treat wooden trims with a mild soap solution.
Cleaning seat belts
,......-('n First read and observe the introductory information and safety warnings & on page 388.
Large particles of dirt on the automatic belt prevent it from roiling back properly and thus from working effectively.
The seat belts must never be removed for cleaning purposes.
3921 Cleaning and maintenance
A WARNING
Cleaning agents that contain solvents cause the surface of the airbag modules to become porous. In an accident that triggers the air-bag, loose plastic parts can cause serious in-jury.
• Never clean the dash panel or the airbag covers with cleansers that contain solvents.
• Carefully pull the dirty seat belt right out and leave it out.
• Clean the seat belt with a mild soap solution.
• Allow the seat belt fabric to dry completely.
• Do not allow the seat belt to roil up until it has dried completely. 11>
Page 394 of 486
Accessories, modifications, repairs and renewal of parts
o::n Introduction
This chapter contains information on the following subjects:
Running-in 394
Accessories and replacement parts 395 Service fluids and consumables . . . . . . . . . . . 395
Repairs and technical modifications . . . . . . . . 396
Repairs and faults in the airbag system . . . . . 397
Retrofitting two-way radios . . . . . . . . . . . . . . . . 398
Information stored in the control units . . . . . . . 398 Using a mobile telephone in the vehicle without a connection to the external aerial . . 399
Vehicle lifting points 401
Additional information and warnings:
• Seat belts '*page 79
• Airbag system '*page 87
• Towing a trailer 139
• Ashtray and cigarette lighter 161
• Electrical sockets 163
• Braking, stopping and parking '*page 269
• Pull-away assist systems 282
• ParkPilot 287
• Reversing camera (Rear Assist) '*page 291
• Cruise control system (CCS) 295
• Driver Alert System 315
• Tyre monitoring system 318
• Preparation for working in the engine compart-ment page 350
• Engine oil 353
• Engine coolant '*page 358
• Battery 362
Running-in
r--('n First read and observe the introductory L-J.:.lJ information and safety warnings & on page 394.
Please follow the regulations concerning running-in new parts.
394 I Cleaning and maintenance
• Cleaning and caring for the vehicle exterior 380
• Cleaning and caring for the interior 388
• Consumer information 404
• Radio, provision for mobile tele-phone, infotainment system, navigation system
A WARNING
Unsuitable spare parts and accessories, In-correctly carried out work, modifications and repairs can lead to damage to the vehicle and cause accidents and serious Injuries.
• Volkswagen Commercial Vehicles strongly recommends you use only approved Volks-wagen accessories and Volkswagen Genuine Parts®. These parts and accessories have been specially tested by Volkswagen Com-mercial Vehicles for suitability, reliability and safety.
• Repairs and modifications to your vehicle should only be carried out by a qualified workshop. Qualified workshops have the nec-essary tools, diagnostic equipment, repair In-formation and qualified personnel.
• Never fit parts to your vehicle that are In any way different from the factory-fitted parts.
• Never secure or mount objects such as drink holders or telephone holders on or next to the airbag covers or within the deployment zone of the airbag.
• Only use rim/tyre combinations which have been approved by Volkswagen Commer-cial Vehicles for your vehicle type.
Any new engine has to be run in during the first 1 ,500 kilometres. During its first few hours of run-ning, the internal friction in the engine is greater than later on when all the moving parts have bed-ded down.
The style of driving during the first 1 ,500 kilometres will also affect the engine quality. Even after this time-and especially with a cold engine-drive the .,.
Page 395 of 486
vehicle at moderate speeds in order to reduce en-gine wear and to increase the mileage that the en-gine can cover. Do not drive at engine speeds that are too low. Always shift down gear if the engine is not running smoothly. The following applies up to 1,000 kilometres:
• Do not depress the accelerator fully.
• Do not drive the vehicle at more than 2/3 of the top engine speed.
• Do not drive with a trailer attached.
Accessories and replacement parts
r-1'11 First read and observe the introductory l-J,:::JJ information and safety warnings & on page 394.
Volkswagen Commercial Vehicles recommends that you seek advice from a Volkswagen Commer-cial Vehicles dealership before purchasing acces-sories, spare parts or service fluids. For example, if the vehicle is to be retrofitted with accessories or if parts have to be renewed. Volkswagen Commer-cial Vehicle dealerships can recommend accesso-ries, parts and service fluids which are suitable for your requirements. They can also answer any questions you might have regarding official regula-tions.
Volkswagen Commercial Vehicles recommends you use only approved Volkswagen accessories and Volkswagen Genuine Parts®. These parts and accessories have been specially tested by Volkswagen Commercial Vehicles for suitability, re-liability and safety. A Volkswagen Commercial Ve-hicles dealership is also qualified for correct instal-lation.
Although the market is constantly scrutinised, Volkswagen Commercial Vehicles cannot assume responsibility for the reliability, safety and suitability of products Volkswagen Commercial Vehicles has not approved. Volkswagen Commercial Vehi-cles can therefore assume no responsibility for these parts, even if they have been approved by an official testing agency or are covered by an offi-cial approval certificate.
Service fluids and consumables
r-1'11 First read and observe the introductory l-J,:::JJ information and safety warnings & on page 394.
From 1,000 to 1,500 kilometres, gradually in-crease driving performance to top speed and high-est engine speed.
Running in new tyres and brake pads
• New wheels and tyres =>page 367
• Information on the brakes =>page 272
r:lib If the engine is run in gently, the life of the en-W gine will be increased and its oil consumption
Any retro-fitted equipment which has a direct ef-fect on the vehicle and/or the way it is driven must be approved by Volkswagen Commercial Vehicles for use in your vehicle and bear the e mark (the European Union's authorization symbol). These devices include cruise control systems or an elec-tronically controlled suspension.
Any additional electrical components fitted that do not serve to control the vehicle itself must bear the
Incorrectly performed repairs or modifica-tions to your vehicle can impair the effective-ness of the airbags, cause faults, accidents and fatal injury.
• Never secure or mount objects such as drink holders, telephone holders either on or next to the airbag covers or within the de-ployment zone of the airbag.
• Objects either on or next to the airbag module covers or are in the deployment zone of the airbags can cause serious or even fatal injuries should the airbags be activated.
All service fluids and consumables, e.g. toothed belts, tyres, coolant, engine oil, spark plugs and vehicle batteries, are being constantly developed. For this reason, service fluids and consumables
Vehicle care and maintenance I 395
Page 397 of 486
or sensors has been damaged, e.g. by stone im-pact, the windscreen must be replaced. Repairing the crack can lead to malfunction or functional faults in the equipment.
After changing the windscreen, the camera and sensors must be set up and calibrated by a quali-fied workshop.
A WARNING
Incorrect repairs and modifications can cause functional problems and damage to the vehicle and impair the effectiveness of the driver assist systems. This can result In acci-dents and severe Injuries.
• Repairs and modifications to your vehicle should only be carried out by a qualified workshop.
Repairs and faults in the airbag system
,....,..,. First read and observe the introductory l.-Jo:-11 Information and safety warnings&. on page 394.
Repairs and modifications must always be car-ried out according to Volkswagen Commercial Vehicles specifications"*&.!
Modifications and repairs to the front bumper, the doors, the front seats, the headliner, or the body-work should be carried out by a qualified work-shop. System components and airbag system sen-sors might be fitted on these vehicle components.
If you work on the airbag system or remove and in-stall parts of the system when performing other re-pair work, parts of the airbag system may be dam-aged. The consequence may be that, in the event of an accident, the airbag inflates incorrectly or does not inflate at all.
Regulations must be observed to ensure that the effectiveness of the airbags is not reduced and that removed parts do not cause any injuries or envi-ronmental pollution. Qualified workshops are famili-ar with these requirements.
Any modifications to the vehicle's suspension could prevent the airbag system from working properly during a collision. For example, using tyre/ rim combinations which have not been approved by Volkswagen Commercial Vehicles, lowering the vehicle, making modifications to the suspension rate including work on the springs, struts and shock absorbers could cause the forces which are measured by the airbag sensors and sent to the electronic control unit to change. Some changes to the suspension could cause the forces measured by the sensors to increase. This can lead to the airbag system being triggered in collision scenarios
where it normally would not be triggered if modifi-cations to the suspension had not been made. Other modifications can cause the forces meas-ured by the sensors to decrease. therefore pre-venting the airbag system from being triggered when it should have been.
A WARNING
Incorrect repairs and modifications can cause function problems and damage to the vehicle and Impair the effectiveness of the alrbag system. This can result In accidents and serious or even fatal injuries.
• Repairs and modifications to your vehicle should only be carried out by a qualified workshop.
• Alrbag modules cannot be repaired. They must be replaced.
• Never use recycled airbag components or components that have been taken from end-of-life vehicles In your vehicle.
A WARNING
Modifications to the vehicle's suspension, in-cluding the use of unsuitable tyre/rim combi-nations, can cause the alrbag system to work differently and increase the risk of serious or fatal injuries In the event of an accident.
• Never install any components in the sus-pension system that do not have the same characteristics as the original factory-fitted components.
• Never use tyre/rim combinations that have not been approved by Volkswagen Commer-cial Vehicles.
Vehicle care and maintenance 397
Page 398 of 486
Retrofitting two-way radios
.--m First read and observe the introductory L-.lc.U information and safety warnings & on page 394.
You will need an external aerial to use a two-way radio in the vehicle.
Any retrofit installation of electrical or electronic equipment in the vehicle will affect its vehicle type approval. Under certain circumstances, this can negate the type approval for the vehicle.
Volkswagen Commercial Vehicles has approved the vehicle for use with two-way radios providing the following conditions are observed:
• Correct installation of external aerial.
• A maximum transmitting power of 10 watts.
The equipment can only operate at maximum range with an external aerial.
Check first with a qualified workshop if you wish to use a two-way radio with a transmitting power of over 10 watts. Qualified workshops are familiar with the technical options for retrofitting. Volkswa-gen Commercial Vehicles recommends using a Volkswagen Commercial Vehicles dealership for this purpose.
Information stored in the control units
.--m First read and observe the introductory L-.lc.U Information and safety warnings & on page 394.
Your vehicle is factory fitted with electronic control units which are responsible for engine and gearbox management. The control units also monitor the function of the exhaust system and the airbags.
These electronic control units continuously evalu-ate data relevant to the vehicle while the vehicle is being driven. Only these data will be stored if there are any faults recorded or any deviations from the specified values. This is generally displayed by the indicator lamps on the instrument cluster.
Special units are required to read and evaluate da-ta stored in the control units.
These data are stored so that specialist workshops can diagnose and solve problems. The following data may have been stored:
• Engine and gearbox-relevant data.
• Speed.
• Direction of travel.
398 Cleaning and maintenance
Please comply with relevant legislation and the in-structions and information given in the operating manuals for radio equipment.
A WARNING
If radio equipment is not secured or not prop-erly secured in the vehicle, it could be flung though the interior during a sudden driving or braking manoeuvre, or In the event of an accident. This can cause Injuries.
• While the vehicle is in motion, always se-cure radio equipment properly outside the airbag deployment zone or stow them away safely.
A CAUTION
If you use two-way radios in the car without an external aerial, electromagnetic radiation in the vehicle could exceed limit values. This also applies to external aerials which have not been correctly installed.
• Two-way radios should only be used In the vehicle If an external aerial Is properly connected.
• Braking power.
• Seat belt monitor.
The control units never record conversations that take place in the vehicle. it is neither possible nor permitted to use the stored data to create move-ment profiles.
When the vehicle is being used, situations may arise in which the stored data (alone or in conjunc-tion with other information such as accident re-ports, vehicle damage, witness statements etc.) can become assignable to a particular person, whereby consultation of an expert and use of the expert's information may be necessary.
In vehicles with an emergency call function via a mobile telephone or other units, the current loca-tion can be transmitted. In the event of an accident in which the control units register that an airbag has been triggered, the system can automatically send out a signal. This depends on your service provider. Transmission is possible only in areas
Page 399 of 486
Additional functions that are contractually agreed with the customer, e.g. vehicle positioning in an emergency, allow certain vehicle data to be trans-mitted from the vehicle.
Event data recorder
The vehicle is not fitted with an event data record-er.
Event data recorders temporarily store vehicle in-formation. This provides precise information in the event of an accident. In vehicles with an airbag system, data that might be relevant in the event of an accident can be stored, e.g. impact speed, belt buckle status, seat positions and trigger speed. The scope of the data is manufacturer-specific.
An event data recorder may only be fitted if the owner has approved the procedure. This is cov-ered by legislation in some countries.
Reprogramming control units
All data for the control of components are stored in the control units. Some convenience functions, such as lane change flash, single door unlocking and displays, can be reprogrammed using special workshop equipment. If this is the case, the de-scriptions in your vehicle wallet will no longer cor-respond with the original functions. Volkswagen Commercial Vehicles recommends that any re-programming should be confirmed in the service schedule under "Workshop comments".
Information about possible reprogramming can be obtained from the Volkswagen dealership.
Reading the vehicle's event memory
There is a diagnostic interface for reading the event memories in the vehicle interior &. Data relating to the function and status of the electronic control units are stored in the event memory. Addi-tional information on the stored data is available from qualified workshops.
The diagnosis interface is located in the footwell on the driver side behind a cover next to the lever for opening the bonnet.
The event memory should only be read and reset by a qualified workshop.
After a fault has been rectified, the information in the memory pertaining to the fault is deleted. Other memory content is overwritten on an on-going ba-sis.
A WARNING
Incorrect use of the diagnostic Interface can cause faults, which can result in accidents and serious injuries.
• Never read the event memory using the di-agnostic Interface yourself.
• The diagnostic Interface should only be read by a qualified workshop.
external aerial
,...--.m First read and observe the introductory L--I=>U information and safety warnings & on page 394.
Both during telephone calls and in standby mode, mobile telephones transmit and receive radio waves, which may also be termed "high-frequency energy". Current scientific literature warns us that radio waves can be harmful to human beings if they exceed certain limits. Government bodies and international committees have introduced threshold values and guidelines to ensure that electromag-netic radiation produced by mobile telephones does not pose a hazard to health. However, there is no proven scientific evidence that demonstrates that cordless telephones are absolutely safe.
For this reason, some experts are calling for more precautions to be taken in the use of mobile tele-phones, by taking steps to reduce the level of per-sonal exposure to electromagnetic radiation.
If a mobile telephone that is not connected to the vehicle's external aerial is used inside the vehicle, the level of electromagnetic radiation could be higher than when the mobile telephone is connec-ted to an integrated aerial or any other external aerial.
If the vehicle is fitted with a suitable hands-free unit which enables the use of innumerable additional functions of Bluetooth® compatible mobile tele-phones, this will satisfy the legal requirements in many countries which permit the use of a mobile telephone in a vehicle only if a hands-free unit is used.
The factory-fitted hands-free system in your vehicle has been developed for use with mobile tele-phones that are compatible with Bluetooth®_ Mo-bile telephones must be carried in a suitable tele-phone holder or be stored securely in the vehicle. If a telephone holder is used it must be securely at-tached to the base plate. This is the only way to .,.
Vehicle care and maintenance 399
Page 402 of 486
Mobile on line services
c:QJ Introduction
This chapter contains information on the following subjects:
Volkswagen Car-Net services Applications (apps) .. 402 404
Information on the Volkswagen Car-Net
mobile online services and applications
(apps) can be transmitted directly to your
vehicle and integrated.
For information on Volkswagen Car-Net services and applications, their availability and the related technical requirements and compatible devices go to www.volkswagen-commercial-vehicles-carnet.com.
Additional information and warnings:
• 399, Using a mobile telephone in the vehicle without a connection to the external aerial
• Radio. provision for mobile tele-phone, infotainment system, navigation system
A WARNING
If mobile equipment is not secured or Is in-correctly secured in the vehicle, it could be flung though the interior during a sudden driving or braking manoeuvre, or in the event of an accident. This can cause injuries.
Volkswagen Car-Net services
r--T'n First read and observe the introductory l-J,:.lJ information and safety warnings & on page 402.
402 I Cleaning and maintenance
A WARNING (Continued)
• While the vehicle is in motion, always se-cure mobile equipment properly outside the airbag deployment zone or stow them away safely.
A WARNING
Unsuitable or incorrect use of applications and Volkswagen Car-Net services can cause damage to the vehicle, accidents or serious injury.
• Volkswagen recommends that you only use Volkswagen applications and Volkswa-gen Car-Net services for your vehicle.
• Protect the mobile device and the applica-tions on it from misuse.
• Never make changes to applications or Volkswagen Car-Net services.
• Observe the user guide for your mobile device.
A WARNING
Using applications and Volkswagen Car-Net services while driving can distract you from the road. Accidents and Injuries can occur if the driver is distracted.
• Always drive carefully and responsibly.
CD
Your mobile devices must always be switched off In areas where special regulations apply and when the use of such devices Is not per-mitted. The radiation emitted by these mobile devices when switched on could interfere with sensitive technical and medical equipment, possibly resulting in malfunction of or damage to the equipment.
Page 465 of 486
Index
Numbers and Symbols
12-volt socket California . . . . . . . . . . . . . . . . . . . . . . . . . 244
2-seat arrangement Stowage compartment in armrest . . . . . . 184
2-seat arrangement, Business . . . . . . . . . . 182 Adjusting armrest . . . . . . . . . . . . . . . . . . . 184 Adjusting seats . . . . . . . . . . . . . . . . . . . . . 183 Ash tray . .. .. . . . .. . . .. . . • . .. . .. .. . 186 Centre console . . . . . • . . . . . . . . . . . . . . . 185 Cigarette lighter . . . . . . . • . . • . . . . . . . . . 186 Controls . . . . . . . . . . . . . . . . . . . . . . . . . . 183 Drink holder . . . . . . . . . . . . . . . . . . . . . . . 186 Features . . . . . . . . . . . . . . . . . . . . . . . . . . 182 Front stowage compartment . . . . . . . . . . 186 Moving . . . . . . . . . . . . . . . . . . . . . . . . . . . 185 Refrigerator box . . . . . . . . . . . . . . . . . . . . 186 Seat heater . . . . . . . . . . . . . . . . . . . . . . . 183 Upper stowage compartment . . . . . . . . . . 186 230-volt Euro socket . . . . . . . . . . . . . . . . . . 245
230-volt grounded safety socket . . . . . . . . 246
230-volt power supply . . . . . . . . . . . . . . . . . 245 Residual current circuit breaker . . . . . . . . 247
3-seat bench
A
Folding out the table . . . . . . . . . . . . . . . . . 74 Setting up the bed . . . . . . . . . . . . . • . . . . . 74
Abroad Extended trips with your vehicle 405 Selling the vehicle . . . . . . . . . . . . . . . . . . 405
ABS see Brake support systems . . . . . . . . . . . 275
ACC see Adaptive cruise control (ACC) . . . . . . 298
Accessing a service message . . . . . . . . . . . 23
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . 394
Acoustic warnings Seat belt not fastened . . . . . . . . . . . . . . . . 80
Adaptive chassis control Fault . . . . . . . . . . . . . . . . . . . . . . . . . 317, 318 Function . . . . . . . . . . . . . . . . . . . . . . . . . . 318 Operation . . . . . . . . . . . . . . . . . 318
Adaptive chassis control (DCC) . . . . . . . . . 317 Indicator lamp . . . . . . . . . . . . . . . . . . . . . 317
Adaptive cruise control (ACC) . . . . . . . . . . 298 Displays . . . . . . . . . . . . . . . . . . . . . . . . . . 300 Fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299 Indicator lamp . . . . . . . . . . . . . . . . . . . . . 300 Operating . . . . . . . . . . . . . . . . . . . . . . . . . 302 Radar sensor . . . . . . . . . . . . . . . . . . . . . . 301 Special driving situations . . . . . . . . . . . . . 305
Switching off temporarily . . . . . . . . . . . . . 304 Warning lamp . . . . . . . . . . . . . . . • . . • . . . 300
Ad Blue Indicator lamp . . . . . . . . . . . . . . . . . • . . . 347 Information . . . . . . . . . . . . . . . . . . . . . . . . 346 Refilling . . . . . . . . . . . . . . . . . . . . . . . . . . 348 Specification . . . . . . . . . . . . . . . . . . . . . . . 348 Tank capacity . . . . . . . . . . . . . . . . . . . . . . 346 Warning lamp . . . . . . . . . . . . . . . . . . . . . . 347
Additional battery California . . . . . . . . . . . . . . . . . . . . . . . . . 248 Charging . . . . . . . . . . . . . . . . . . . . . . . . . 247
Adjust Electrically adjustable front seat . . . . . . . . 66 Single seats in the passenger compartment .7.3
Adjusting Correct sitting position . . . . . . . . . . . . . . . . 63 Headlight range ..................... 113 Head restraints . . . . . . . . . . . . . . . . . . . . . . 67 Mechanical front seats . . . . . . . . . . . . . . . . 65 Memory seats . . . . . . . . . . . . . . . . . . . . . . 70 Single seats in the passenger compartment .73 Steering wheel . . . . . . . . . . . . . . . . . . . . . . 68
Adjusts Electric lumbar support adjustment . . . . . . 66
Aerial . . . . . . . . . . . . . . . . . . . . . . . . . . 124.406
AGM battery . . . . . . . . . . . . . . . . . . . . . . . . . 248
........................ Cleaning the dash panel . . . . . . . . . . . . . 392 Combined curtain and side airbags . . . . . . 94 Curtain airbags . . . . . . . . . . . . . . . . . . . . . . 95 Description . . . . . . . . . . . . . . . . . . . . . . . . . 90 Differences between front passenger front airbag systems . . . . . . . . . . . . . . . . . . . . 89 Faults . . . . . . . . . . . . • . . • . . . . . . . . . . . . 397 Front airbags . . . • . . • . . . . . • . . . . . • . . . . 92 Function . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Indicator lamp . . . . . . . . . . . . . . . . . . . . . . 89 Repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . 397 Switching off the front passenger front air-bag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Switching off with the key switch . . . . . . . . 93 Using child seats . . . . . . . . . . . . . . . . . . . . 93 Vehicle care . . . . . . . . . . . . . . . . . . . . . . . 392
Air conditioning system . . . . . . . . . . . . . . . 322 Air recirculation mode . . . . . . . . . . . . . . . 330 Climatic . . . . . . . . . . . . . . . . . . . . . . . . . . 323 Climatronic . . . . . • . . . . . . . . . . . . . . . . . . 325 Controls . . . . . . . . . . . . . . . . . . . . . . 323, 325 Fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328 Indirect ventilation . . . . . . . . . . . . . . . . . . 329 Information . . . . . . . . . . • . . • . . . . . . . . . . 328 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 328 Things to note . . . . . . . . . . . . . . . . . . . . . 328
Index 465