• Switch on radio/navigation system, if not al-ready on.
• Select reverse gear or move the selector lever to position R.
Camera
Fig. 233 In the tailgate: location of the rear view camera system.
....--r'n First read and observe the Introductory L.-J,:.U information and safety warnings & on page 291.
The reversing camera 233 provides two-di-mensional images only. Due to the lack of depth of field on the screen, potholes and dips in the ground, protruding parts on another vehicle or pro-truding objects on the ground may be difficult or impossible to see on the image.
Objects or other vehicles may appear closer or fur-ther away on the screen than they actually are.
Optical Illusions created by the rear view cam-era system (examples):
-If you drive from a level surface onto an upward or downward slope.
-If you drive from an upward or downward slope onto a level surface.
-If the vehicle Is heavily loaded towards the rear.
-When approaching protruding objects. Such ob-jects can leave the camera's field of vision while you are reversing.
• Touch the button.
• Select the required settings in the menu.
Cleaning the camera lens
Keep the camera lens 233 clean and free of ice and snow:
• Stop the vehicle in a safe place.
• Apply the handbrake firmly.
• Moisten the lens with a commercially available alcohol-based glass cleaner and clean the lens with a dry cloth
• Remove snow with a brush.
• Remove ice with a de-icer spray
CD
• Never use an abrasive cleaning product to clean the lens.
• Never use warm or hot water to remove snow and ice from the lens of the camera. This could damage the lens.
Driver assist systems 293
Air conditioning system
Heating, ventilating, cooling
o:n Introduction
This chapter contains information on the following subjects:
Controls for Climatic . . . . . . . . . . . . . . . . . . . . 323
Controls for Climatronic . . . . . . . . . . . . . . . . . 325
Controls for the heating and fresh air system . 327
Information on the air conditioning system . . . 328
..................... m
Air recirculation mode . . . . . . . • . . . . . . . . . . . . 330
Windscreen heating . . . . . . . . . . . . . . . . . . . . . 331
Roof ventilator . . . . . . . . . . . . . . . . . . . . . . . . . . 331
Displays for the Climatronic information
Depending on the vehicle equipment level, infor-mation on the Climatronic is displayed briefly on the screen of the factory-fitted radio or navigation system.
The dust and pollen filter
The dust and pollen filter with activated charcoal reduces the level of impurities in the outside air en-tering the vehicle.
The dust and pollen filler must be changed regular-ly to avoid impairing the performance of the air conditioning system.
The dust and pollen filter must be changed more frequently than stated in the service schedule if the efficiency of the filter declines prematurely due to the vehicle being used in areas with high levels of air pollution.
Additional information and warnings:
• Exterior views 5
• Wipers/washer 116
• Supplementary heaters (auxiliary air heater or auxiliary coolant heater) 332
• Cleaning and caring for the vehicle exterior 380
A WARNING
Poor visibility through all windows increases the risk of collisions and accidents, which can cause serious injuries.
• Always ensure that all windows are free of ice, snow and mist to ensure good visibility.
3221 While driving
A WARNING (Continued)
• Maximum heat output, which Is needed to defrost the windows as quickly as possible, is only available when the engine has reached Its operating temperature. Do not start your journey until you have good visibil-Ity.
• Always ensure that the heating and fresh air system or the air conditioning system and the rear window heating are used correctly so that you have good visibility.
• Never use the air reclrculatlon mode for an extended period. If the cooling system Is switched off, the windows can mist up very quickly In air reclrculatlon mode and reduce visibility considerably.
• Always switch off the air reclrculatlon mode when it Is not required.
A WARNING
Stale air can quickly make the driver tired and affect their concentration, which In turn can cause collisions, accidents and serious Inju-ries.
• Never switch off the blowers or switch on the air recirculatlon mode for an extended pe· riod as this prevents fresh air from entering the vehicle interior.
• Repairs to the air conditioning system re-quire specialist knowledge and special tools. Volkswagen Commercial Vehicles recommends using a Volkswagen Commercial Vehicles deal-ership for this purpose.
Action I Indicator lamp Fig. 266
Switch on the auxiliary air heater by pressing button @ (for approx. 2 sec-onds).
Switch off the auxiliary air heater by pressing button ® (for approx. 2 sec-onds).
Lights up, when the button is pressed, and then flashes in green in short intervals for approximately 30 seconds.
Lights up, when the button is pressed, and then flashes in red in short intervals for approximately 30 seconds.
Lights up in green, when the button is pressed, and then flashes Remote control is out of range Attempt in red in short intervals for approximately 10 seconds. The auxili-to switch on by pressing the button @. ary air heater is not switched on.
System fault. Attempt to switch on by pressing the button @.
Lights up in green, when the button is pressed, and then flashes in red in very short intervals for approximately 10 seconds. The auxiliary air heater is not switched on.
The battery in the remote control is dis-charged. Not flashing, lamps not lit up. The auxiliary air heater cannot be controlled using the radio remote control.
Indicator lamp in the remote control (auxiliary coolant heater)
The indicator lamp in the remote control provides the user with a variety of information after each in-put:
Action Indicator lamp Fig. 267
Switch on the auxiliary coolant heater by Lights up in green for approximately 2 seconds after the but-pressing button@ (for approx. 1 second). ton has been pressed.
Switch off the auxiliary coolant heater by Lights up in red for approximately 2 seconds after the button pressing button® (for approx. 1 second). has been pressed.
Attempt to switch on or off using button @ Flashes green or red in short intervals for approximately or@. No signal was received a). 2 seconds.
Attempt to switch on: flashes green in very short intervals for Attempt to switch on or off using button@ approximately 2 seconds. The switch-on signal is not pro-or@. The auxiliary coolant heater is cessed. blocked b). Attempt to switch off: lights up red for approximately 2 sec-onds. The switch-off signal is not processed.
Attempt to switch on: lights up orange for approximately
Attempt to switch on or off using button@ 2 seconds, then turns green for another 2 seconds. The
or® when the battery in the remote con-auxiliary coolant heater is switched on. Attempt to switch off: lights up orange for approximately trot is low. 2 seconds, then turns red for another 2 seconds. The auxili-ary coolant heater is switched off.
Attempt to switch on: lights up orange for approximately
Attempt to switch on or off using button @ 2 seconds, then flashes green in short intervals for another
or® when the battery in the remote con-2 seconds. The switch-on signal is not processed.
trot is low a). Attempt to switch off: lights up orange for approximately 2 seconds, then flashes red in short intervals for another 2 seconds. The switch-off signal is not processed.
336 I While droving
At the filling station
Filling the tank
o:n Introduction
This chapter contains information on the following subjects:
Indicator lamps and fuel gauge . . . . . . . . . . . . 341
Filling the tank with petrol or diesel . . . . . . . . . 342
Capacities . . . . . . . . . . . 343
Checks when filling the tank . . . . . . . . . . . . . . . 343
The fuel cap is located at the left-hand side of the vehicle.
Additional information and warnings:
• Exterior views 5
• Fuel 343
• Preparation for working in the engine ccmpart-ment page 350
A WARNING
Filling the tank incorrectly and incorrect han-dling of fuel can cause explosions, fire, seri-ous burns and other injuries.
• Always ensure that the tank cap is proper-ly closed, to prevent the evaporation and spillage of fuel.
• Fuel is highly explosive and inflammable and can cause serious burns and other inju-ries.
• Fuel can spill out if the engine is not switched off or the filler nozzle is not fully in-serted into the fuel filler neck when filling the tank. This could cause fire, explosions, seri-ous burns and other Injuries.
• When refilling with fuel, the engine , sup-plementary heating system(=> page 332) and the ignition must be switched off for security reasons.
• When filling the tank, always switch off your mobile telephone and two-way radio or any other radio equipment. Electromagnetic radiation can generate sparks which can in turn start a fire.
• Never get back into the vehicle while fill-ing the tank. If in exceptional cases you have to enter the vehicle, close the door and touch a metal object before touching the filler noz-zle again. This will remove any electrostatic
340 I While driving
A WARNING (Continued)
charge from you. Failure to do so could gen-erate a spark. Sparks can cause a fire when filling the tank.
• Never refuel or fill a spare canister near open flames, sparks or smouldering Items, e.g. cigarettes.
• Electrostatic discharge and electromag-netic radiation must be avoided when filling the tank.
• Follow all applicable safety information provided by the filling station when filling the tank.
• Never spill fuel in the vehicle or In the lug-gage compartment
A WARNING
For safety reasons, Volkswagen Commercial Vehicles does not recommend carrying a spare fuel canister In the vehicle. Fuel can spill out of the full or empty canister and catch fire, especially In the event of an acci-dent. This could cause explosions, fire and injuries.
• If, In exceptional circumstances, you have to transport a spare fuel canister, please note the following:
-When refilling never place the canister In or on top of the vehicle, for example In the luggage compartment or on the tall-gate. There may be an electrostatic charge during refilling causing the fuel fumes to Ignite.
-Always place the spare fuel canister on the ground.
-When filling a spare fuel canister, place the filler nozzle as far as possible Into the filler opening.
-If the spare fuel canister Is made of met-al, the filler nozzle must have constant contact with the canister In order to avoid static charging.
-Please follow all legislation concerning the use, stowage and transport of a spare fuel canister.
A WARNING (Continued)
• Switch off your mobile telephone or two-way radio when dealing with fuel. Electro-magnetic radiation can generate sparks which can in turn start a fire.
• Avoid electrostatic discharge and electro-magnetic radiation in the direct vicinity of fuels.
• Never spill fuel in the vehicle or In the lug-gage compartment.
Petrol
1"'111 First read and observe the introductory L-lo::.l.l information and safety warnings & on page 343.
Petrol types
Vehicles with a petrol engine must be run on un-leaded petrol in compliance with the European standard EN 228 =>
Volkswagen Commercial Vehicles recommends petrol with a low sulphur content or sulphur-free petrol for use with this engine. This reduces petrol consumption.
Petrol additives
The quality of petrol influences the running proper-ties, performance and service life of the engine. This is why the vehicle should be refuelled with good quality petrol that has only non-metallic addi-tives pre-added by the petroleum industry. These petrol additives help to prevent corrosion. keep the fuel system clean, and prevent the build-up of de-posits in the engine.
If good quality petrol containing non-metallic addi-tives is not available, or if engine problems arise. the necessary petrol additives must be added to the petrol when refuelling =>
A WARNING (Continued)
• Comply with any relevant safety Informa-tion and legislation concerning the handling of fuels.
Not all petrol additives are effective. The use of un-suitable petrol additives can cause considerable damage to the engine and catalytic converter. Met-allic additives should be avoided at all times.
Petrol additives on sale that are intended to im-prove knock resistance or increase the octane number can also contain metallic additives =>
• Before filling up with petrol, check whether the fuel corresponds to the vehicle's require-ments according to the fuel standard Informa-tion at the pump.
• Only use fuel that complies with the EN 228 standard and has the correct octane number. Otherwise, the engine and the fuel system can suffer considerable damage. The engine can al-so lose power or fall.
• The use of unsuitable petrol additives can cause considerable damage to the engine and catalytic converter.
• If, In an emergency, you have to use petrol with an octane number lower than the recom-mended number, drive at medium engine speeds and avoid high engine loading. Avoid high engine speeds and heavy engine loads. Failure to do so can result In engine damage. Fill the tank with petrol with the correct octane number as soon as possible. .,.
Washing the vehicle
r-f'n First read and observe the introductory Information and safety warnings & on page 380.
The longer substances such as insects, bird drop-pings, resinous tree sap, road dirt, industrial de-posits, tar, soot or road salt and other corrosive materials remain on the vehicle, the more damage they do to the paintwork. High temperatures (for in-stance in strong sunlight) accelerate the corrosion process. The underside of the vehicle should also be cleaned thoroughly and regularly.
Car washes
Please observe the signs on the automatic car wash. Before using an automatic car wash take the usual precautions, such as closing all windows and folding in the exterior mirrors, in order to avoid damage to the vehicle. You must consult the car wash operator if there are special parts on your ve-hicle such as spoilers, roof luggage carrier systems or radio aerials ::.CD.
The paint is so hard-wearing that the car can nor-mally be washed without problems in an automatic car wash. However, the effect on the paint de-pends to a large extent on the design of the car wash. Volkswagen Commercial Vehicles recom-mends the use of car washes without brushes.
To remove any wax residue from the windows and to stop wipers rubbing, please note the following points ::.page 382, Cleaning windows and exterior mirrors.
Washing the car by hand
When washing by hand, first soften the dirt with plenty of water and rinse off as well as possible.
Then clean the vehicle with a soft sponge, a glove or a brush using only light pressure. Start with the roof and work from the top to the bottom. Use a shampoo for very stubborn dirt only.
The sponge or glove should be wrung out thor-oughly at regular intervals.
Clean the wheels, sill panels etc. last. Use a differ-ent sponge for this purpose.
A WARNING
Parts of the vehicle with sharp edges can cause Injury.
• Protect your hands and arms from cuts on sharp parts, for example when cleaning the underbody or the inside of the wheel hous-lngs.
A WARNING
After the car has been washed, the braking effect could set in later than normal and ex-tend the braking distance as the brake discs and brake pads will be wet, or iced up In win-ter.
• You can "dry and de-ice" the brakes by performing careful braking manoeuvres. Make sure that you do not endanger any oth-er road users or violate any legal regulations when doing so.
CD
• The water should be no warmer than +so•c (+140.FJ.
• Do not wash the vehicle in direct sunlight in order to avoid damage to the vehicle palntwork.
• Never clean with insect sponges, rough kitchen sponges or similar products as these can damage the surface.
• Never clean the headlights with a dry cloth or sponge. Always use a wet cloth or sponge. lt is best to use soapy water.
• Washing the vehicle In cold weather: if the vehicle is rinsed with a hose, do not direct the water at the lock cylinders or the gaps around the doors, boot, or bonnet. The locks and seals could freeze.
CD
Observe the following guidelines before driving the vehicle into an automatic car wash in order to avoid damage to the vehicle:
• Ensure that the gap between the guide rails In the car wash is sufficient for the vehicle track. If the track is too narrow your wheels and tyres will be damaged.
• Switch off the rain sensor before driving the vehicle Into an automatic car wash.
• Check that the car wash is tall and wide enough for your vehicle.
• Fold In the exterior mirrors. Electrically fold-Ing exterior mirrors must be moved electrically. Do not fold them in and out by hand.
• In order to prevent damage to the palntwork on the bonnet, fold the wipers back onto the windscreen after drying the wiper blades. Do not drop the wipers onto the glass.
• Lock the tailgate to prevent it from opening accidentally In the car wash.
Accessories, modifications, repairs and renewal of parts
o::n Introduction
This chapter contains information on the following subjects:
Running-in 394
Accessories and replacement parts 395 Service fluids and consumables . . . . . . . . . . . 395
Repairs and technical modifications . . . . . . . . 396
Repairs and faults in the airbag system . . . . . 397
Retrofitting two-way radios . . . . . . . . . . . . . . . . 398
Information stored in the control units . . . . . . . 398 Using a mobile telephone in the vehicle without a connection to the external aerial . . 399
Vehicle lifting points 401
Additional information and warnings:
• Seat belts '*page 79
• Airbag system '*page 87
• Towing a trailer 139
• Ashtray and cigarette lighter 161
• Electrical sockets 163
• Braking, stopping and parking '*page 269
• Pull-away assist systems 282
• ParkPilot 287
• Reversing camera (Rear Assist) '*page 291
• Cruise control system (CCS) 295
• Driver Alert System 315
• Tyre monitoring system 318
• Preparation for working in the engine compart-ment page 350
• Engine oil 353
• Engine coolant '*page 358
• Battery 362
Running-in
r--('n First read and observe the introductory L-J.:.lJ information and safety warnings & on page 394.
Please follow the regulations concerning running-in new parts.
394 I Cleaning and maintenance
• Cleaning and caring for the vehicle exterior 380
• Cleaning and caring for the interior 388
• Consumer information 404
• Radio, provision for mobile tele-phone, infotainment system, navigation system
A WARNING
Unsuitable spare parts and accessories, In-correctly carried out work, modifications and repairs can lead to damage to the vehicle and cause accidents and serious Injuries.
• Volkswagen Commercial Vehicles strongly recommends you use only approved Volks-wagen accessories and Volkswagen Genuine Parts®. These parts and accessories have been specially tested by Volkswagen Com-mercial Vehicles for suitability, reliability and safety.
• Repairs and modifications to your vehicle should only be carried out by a qualified workshop. Qualified workshops have the nec-essary tools, diagnostic equipment, repair In-formation and qualified personnel.
• Never fit parts to your vehicle that are In any way different from the factory-fitted parts.
• Never secure or mount objects such as drink holders or telephone holders on or next to the airbag covers or within the deployment zone of the airbag.
• Only use rim/tyre combinations which have been approved by Volkswagen Commer-cial Vehicles for your vehicle type.
Any new engine has to be run in during the first 1 ,500 kilometres. During its first few hours of run-ning, the internal friction in the engine is greater than later on when all the moving parts have bed-ded down.
The style of driving during the first 1 ,500 kilometres will also affect the engine quality. Even after this time-and especially with a cold engine-drive the .,.
Retrofitting two-way radios
.--m First read and observe the introductory L-.lc.U information and safety warnings & on page 394.
You will need an external aerial to use a two-way radio in the vehicle.
Any retrofit installation of electrical or electronic equipment in the vehicle will affect its vehicle type approval. Under certain circumstances, this can negate the type approval for the vehicle.
Volkswagen Commercial Vehicles has approved the vehicle for use with two-way radios providing the following conditions are observed:
• Correct installation of external aerial.
• A maximum transmitting power of 10 watts.
The equipment can only operate at maximum range with an external aerial.
Check first with a qualified workshop if you wish to use a two-way radio with a transmitting power of over 10 watts. Qualified workshops are familiar with the technical options for retrofitting. Volkswa-gen Commercial Vehicles recommends using a Volkswagen Commercial Vehicles dealership for this purpose.
Information stored in the control units
.--m First read and observe the introductory L-.lc.U Information and safety warnings & on page 394.
Your vehicle is factory fitted with electronic control units which are responsible for engine and gearbox management. The control units also monitor the function of the exhaust system and the airbags.
These electronic control units continuously evalu-ate data relevant to the vehicle while the vehicle is being driven. Only these data will be stored if there are any faults recorded or any deviations from the specified values. This is generally displayed by the indicator lamps on the instrument cluster.
Special units are required to read and evaluate da-ta stored in the control units.
These data are stored so that specialist workshops can diagnose and solve problems. The following data may have been stored:
• Engine and gearbox-relevant data.
• Speed.
• Direction of travel.
398 Cleaning and maintenance
Please comply with relevant legislation and the in-structions and information given in the operating manuals for radio equipment.
A WARNING
If radio equipment is not secured or not prop-erly secured in the vehicle, it could be flung though the interior during a sudden driving or braking manoeuvre, or In the event of an accident. This can cause Injuries.
• While the vehicle is in motion, always se-cure radio equipment properly outside the airbag deployment zone or stow them away safely.
A CAUTION
If you use two-way radios in the car without an external aerial, electromagnetic radiation in the vehicle could exceed limit values. This also applies to external aerials which have not been correctly installed.
• Two-way radios should only be used In the vehicle If an external aerial Is properly connected.
• Braking power.
• Seat belt monitor.
The control units never record conversations that take place in the vehicle. it is neither possible nor permitted to use the stored data to create move-ment profiles.
When the vehicle is being used, situations may arise in which the stored data (alone or in conjunc-tion with other information such as accident re-ports, vehicle damage, witness statements etc.) can become assignable to a particular person, whereby consultation of an expert and use of the expert's information may be necessary.
In vehicles with an emergency call function via a mobile telephone or other units, the current loca-tion can be transmitted. In the event of an accident in which the control units register that an airbag has been triggered, the system can automatically send out a signal. This depends on your service provider. Transmission is possible only in areas