
CD
• Fuels that are identified at the fuel pump as containing metallic additives may not be used. LRP fuel (lead replacement petrol) also con-tains high concentrations of metallic additives. Risk of engine damage I
Diesel
r'""'('n First read and observe the Introductory L-J,:.U Information and safety warnings & on page 343.
Diesel
Diesel fuel must comply with the European stand-ard EN 590 (in Germany DIN EN 590).
The service intervals are shorter if you use diesel with a high sulphur content =>Booklet Service schedule =>CD. A Volkswagen Commercial Vehicles dealership will be able to tell you which countries have diesel with a high sulphur content.
Where diesel fuel complying with the EN 590 standard is not available, Volkswagen Commercial Vehicles dealerships and filling stations will have information on which fuels do comply with the EN 590 standard.
Do not mix fuel additives (thinners. or similar addi-tives) with diesel.
Winter diesel
When using summer-grade diesel. difficulties may be experienced at temperatures below o•c (+32.F)
because the fuel thickens due to paraffin separa-tion. For this reason winter-grade diesel which can be used at temperatures below -2o•c (·4°F) is available in countries such as Germany during the cold months.
In countries with different climatic conditions the diesel sold generally has different temperature characteristics. Check with a Volkswagen Com-mercial Vehicles dealer or filling stations in the country concerned regarding the type of diesel fuels available.
it is not unusual for a cold diesel engine to be loud-er in cold temperatures that in warm weather. In addition, exhaust emissions may be tinged with blue while the engine starts and reaches operating temperature. The amount of exhaust fumes de-pends on the outside temperature.
CD
• Just one tankful of leaded fuel, or fuel con-taining other metallic additives, can seriously Impair the efficiency of the catalytic converter and can also cause considerable damage to the catalytic converter and engine.
Diesel vehicles are equipped with a filter pre-heat-er system. This ensures that the fuel system re-mains operational even down to approximately -24•c (-11.F) provided that winter-grade diesel which is safe down to -15•c (+5.F) is used.
However, if the fuel has thickened to such an ex-tent that the engine will not start at temperatures below -24•c (-11.F) simply place the vehicle in a warm garage or workshop for a while.
Supplementary heater
Vehicles fitted with a diesel engine may also be equipped with a fuel-driven supplementary heater. This heater is powered with fuel from the vehicle tank. In this case, odour and water vapour may es-cape from the vehicle, and there may be a greater quantity of smoke. This is quite normal when the system is in use, and does not indicate damage or a fault in the system.
The supplementary heater will be switched off au-tomatically if the level in the fuel tank is low (re-serve level).
A WARNING
Never use a start booster. Start boosters may explode or cause the engine to suddenly run at high revs, which can cause serious Injuries and engine damage.
CD
• Before filling up with diesel, check whether the fuel corresponds to the vehicle's require-ments according to the fuel standard Informa-tion at the pump.
• Only use fuel that complies with the EN 590 standard and has the correct cetane number. Otherwise, the engine and the fuel system can suffer considerable damage. The engine can al-so lose power or fall. ..,.
At the filling station 1345

=>Fig. 284 Tyre lettering (example) I Meaning
JHCO CHWS 2213 Tyre identification number (TINa)-may only be on the inner side of the wheel) and date of manufacture:
® JHCO Identifier of producing plant and specifications of CHWS the tyre manufacturer on size and characteristics
2213 Manufacture date: 22nd week in 2013.
Information for the end user concernmg comparat1ve values for spec1fied bas1c tyres (standardised test procedure) =>page 404·
TREADWEAR 280 Relative life expectancy for the tyre, with reference to a US-specific standard test. Tyres with the specification 280 are used up at a rate of 2.8 times more slowly than standard tyres
@ which have a treadwear value of 100. The performance of tyres is determined by how they are used and can notably de-viate from norm values due to driving style, maintenance, road surface and climatic conditions.
TRACTION AA Wet braking response of the tyre (AA, A, B or C). This is tes-led under controlled conditions on certified testing routes.
® Tyres marked C have a low traction performance. The traction value assigned to the tyres are based on linear traction tests and do not include speed, lateral stability, or aquaplaning and traction under high load.
TEMPERATURE A Temperature stability of the tyre at higher test speeds (A, B or C). A and B tyres exceed legal requirements. The tempera-tu re evaluation is based on tyres with correct pressure and
® does not allow for excess pressure. Excessive speed, incor-reel pressure or excess pressure can cause heat build-up or tyre damage. This applies to one or a combination of these factors.
0 88 H Load capacity index ::.page 377 and speed index ::.page 377.
® Rotation and arrow Denotes direction of rotation ::.page 377.
OR: outside Denotes outside of tyres ::.page 377.
® MAX INFLATION 350 KPA US limitation for the maximum air pressure. (51 psi /3.51 bar)
® M+S or M/S or & Denotes winter tyres (mud and snow tyres) ::.page 378. Studded snow tyres are labelled with an E after the S.
® TWI Indicates the position of the tread wear indicator ::.page 372.
@ Brand name. logo Manufacturer.
@ Made in Germany Country of manufacture.
@> @ Country-specific denotation for China (China Compulsory Certification).
® :r 023 Country-specific denotation for Brazil.
E4 e4 0200477-b Certification of conformity with international regulations. The next number is the code number of the country that granted
® approval. Approved tyres which comply with ECE regulations are denoted with E. tyres which comply with EC regulations are denoted with e. This is followed by the number of the type approval certificate.
@ RADIAL TUBELESS Tubeless radial tyres.
376 I Cleaning and maintenance

Index
Numbers and Symbols
12-volt socket California . . . . . . . . . . . . . . . . . . . . . . . . . 244
2-seat arrangement Stowage compartment in armrest . . . . . . 184
2-seat arrangement, Business . . . . . . . . . . 182 Adjusting armrest . . . . . . . . . . . . . . . . . . . 184 Adjusting seats . . . . . . . . . . . . . . . . . . . . . 183 Ash tray . .. .. . . . .. . . .. . . • . .. . .. .. . 186 Centre console . . . . . • . . . . . . . . . . . . . . . 185 Cigarette lighter . . . . . . . • . . • . . . . . . . . . 186 Controls . . . . . . . . . . . . . . . . . . . . . . . . . . 183 Drink holder . . . . . . . . . . . . . . . . . . . . . . . 186 Features . . . . . . . . . . . . . . . . . . . . . . . . . . 182 Front stowage compartment . . . . . . . . . . 186 Moving . . . . . . . . . . . . . . . . . . . . . . . . . . . 185 Refrigerator box . . . . . . . . . . . . . . . . . . . . 186 Seat heater . . . . . . . . . . . . . . . . . . . . . . . 183 Upper stowage compartment . . . . . . . . . . 186 230-volt Euro socket . . . . . . . . . . . . . . . . . . 245
230-volt grounded safety socket . . . . . . . . 246
230-volt power supply . . . . . . . . . . . . . . . . . 245 Residual current circuit breaker . . . . . . . . 247
3-seat bench
A
Folding out the table . . . . . . . . . . . . . . . . . 74 Setting up the bed . . . . . . . . . . . . . • . . . . . 74
Abroad Extended trips with your vehicle 405 Selling the vehicle . . . . . . . . . . . . . . . . . . 405
ABS see Brake support systems . . . . . . . . . . . 275
ACC see Adaptive cruise control (ACC) . . . . . . 298
Accessing a service message . . . . . . . . . . . 23
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . 394
Acoustic warnings Seat belt not fastened . . . . . . . . . . . . . . . . 80
Adaptive chassis control Fault . . . . . . . . . . . . . . . . . . . . . . . . . 317, 318 Function . . . . . . . . . . . . . . . . . . . . . . . . . . 318 Operation . . . . . . . . . . . . . . . . . 318
Adaptive chassis control (DCC) . . . . . . . . . 317 Indicator lamp . . . . . . . . . . . . . . . . . . . . . 317
Adaptive cruise control (ACC) . . . . . . . . . . 298 Displays . . . . . . . . . . . . . . . . . . . . . . . . . . 300 Fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299 Indicator lamp . . . . . . . . . . . . . . . . . . . . . 300 Operating . . . . . . . . . . . . . . . . . . . . . . . . . 302 Radar sensor . . . . . . . . . . . . . . . . . . . . . . 301 Special driving situations . . . . . . . . . . . . . 305
Switching off temporarily . . . . . . . . . . . . . 304 Warning lamp . . . . . . . . . . . . . . . • . . • . . . 300
Ad Blue Indicator lamp . . . . . . . . . . . . . . . . . • . . . 347 Information . . . . . . . . . . . . . . . . . . . . . . . . 346 Refilling . . . . . . . . . . . . . . . . . . . . . . . . . . 348 Specification . . . . . . . . . . . . . . . . . . . . . . . 348 Tank capacity . . . . . . . . . . . . . . . . . . . . . . 346 Warning lamp . . . . . . . . . . . . . . . . . . . . . . 347
Additional battery California . . . . . . . . . . . . . . . . . . . . . . . . . 248 Charging . . . . . . . . . . . . . . . . . . . . . . . . . 247
Adjust Electrically adjustable front seat . . . . . . . . 66 Single seats in the passenger compartment .7.3
Adjusting Correct sitting position . . . . . . . . . . . . . . . . 63 Headlight range ..................... 113 Head restraints . . . . . . . . . . . . . . . . . . . . . . 67 Mechanical front seats . . . . . . . . . . . . . . . . 65 Memory seats . . . . . . . . . . . . . . . . . . . . . . 70 Single seats in the passenger compartment .73 Steering wheel . . . . . . . . . . . . . . . . . . . . . . 68
Adjusts Electric lumbar support adjustment . . . . . . 66
Aerial . . . . . . . . . . . . . . . . . . . . . . . . . . 124.406
AGM battery . . . . . . . . . . . . . . . . . . . . . . . . . 248
........................ Cleaning the dash panel . . . . . . . . . . . . . 392 Combined curtain and side airbags . . . . . . 94 Curtain airbags . . . . . . . . . . . . . . . . . . . . . . 95 Description . . . . . . . . . . . . . . . . . . . . . . . . . 90 Differences between front passenger front airbag systems . . . . . . . . . . . . . . . . . . . . 89 Faults . . . . . . . . . . . . • . . • . . . . . . . . . . . . 397 Front airbags . . . • . . • . . . . . • . . . . . • . . . . 92 Function . . . . . . . . . . . . . . . . . . . . . . . . . . . 90 Indicator lamp . . . . . . . . . . . . . . . . . . . . . . 89 Repairs . . . . . . . . . . . . . . . . . . . . . . . . . . . 397 Switching off the front passenger front air-bag . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93 Switching off with the key switch . . . . . . . . 93 Using child seats . . . . . . . . . . . . . . . . . . . . 93 Vehicle care . . . . . . . . . . . . . . . . . . . . . . . 392
Air conditioning system . . . . . . . . . . . . . . . 322 Air recirculation mode . . . . . . . . . . . . . . . 330 Climatic . . . . . . . . . . . . . . . . . . . . . . . . . . 323 Climatronic . . . . . • . . . . . . . . . . . . . . . . . . 325 Controls . . . . . . . . . . . . . . . . . . . . . . 323, 325 Fault . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 328 Indirect ventilation . . . . . . . . . . . . . . . . . . 329 Information . . . . . . . . . . • . . • . . . . . . . . . . 328 Settings . . . . . . . . . . . . . . . . . . . . . . . . . . 328 Things to note . . . . . . . . . . . . . . . . . . . . . 328
Index 465

Standards . . . . . . . . . . . . . . . . . . . . . . . . . . 98 Switching off the front passenger front air-bags............................. 93 Weight classes . . . . . . . . . . . . . . . . . . . . . . 98 Chrome ............•................ 385
Cigarette lighter . . . . . . . . . . . . . . . . . . . . . . 163
Circuit breaker . . . . . . . . . . . . . . . . . . . . . . . 247
City Emergency Brake function .......... 311
Cleaning see Vehicle care . . . . . . . . . . . . . . . . . . . . 380
Cleaning the drain . . . . . . . . . . . . . . . . . . . . 241
Cleaning the vehicle interior Cupboards . . . . . . . . . . . . . . . . . . . . . . . . 253 Display of the central control panel, Califor-nia . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 254 Gas cooker . . . . . . . . . . . . . . . . . . . . . . . . 253 Refrigerator box, California . . . . . . . . . . . 242 Sink .....................•....... 253
Climatic see Air condilioning system . . . . . . . . . . . 322
Climatic, California . . . . . . . . . . . . . . . . . . . 250
Climatronic see Air condilioning system . . . . . . . . . . . 322
Cllmatronic, California . . . . . . . . . . . . . . . . 250 Clock ................................ 20
Closing Doors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45 Electric sliding door . . . . . . . . . . . . . . . . . . 47 Sliding/tilting roof . . . . . . . . . . . . . . . . . . . . 59 Sliding door . . . . . . . . . . . . . . . . . . . . . . . . 46 Sliding windows . . . . . . . . . . . . . . . . . . . . . 58 Taiigate . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50 Vehicle . . . . . . . . . . . . . • . . . . . . . . . . . 40, 42 Windows ...........•.............. 56 Wing doors . . . . . . . . . . . . . . . . . . . . . . . . . 54
Coasting function . . . . . . . . . . . . . . . . . . . . 266
Cockpit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Code number . . . . . . . . . . . . . . . . . . . . . . . . 417
Combined curtain and side alrbags see Airbag system . . . . . . . . . . . . . . . . . . . 94 Coming Home function ................. 112
Communication window ................ 116 Consumables . . . . . . . . . . . . . . . . . . . . . . . . 395
Consumer Information . . . . . . . . . . . . . . . . 404
Controls 2-seat arrangement . . . . . . . . . . . . . . . . . 183
Control units . . . . . . . . . . . . . . . . . . . . . . . . 398 Reprogramming . . . . . . . . . . . . . . . . . . . . 399
Convenience closing Electric windows . . . . . . . . . . . . . . . . . . . . 57 Sliding/tilting roof . . . . . . . . . . . . . . . . . . . . 59
Convenience functions Reprogramming . . . . . . . . . . . . . . . . . . . . 399
Convenience opening Electric windows . . . . . . . . . . . . . . . . . . . . 57
Coolant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 358 Checking the coolant level . . . . • . . . . . . . 361 Filler opening . . . . . . . . . . . . . . . . . . . . . . 361 G 12 plus-plus . . . . . . . . . . . . . . . . . . . . . 360 Indicator lamp . . . . • . . . . . • . . • . . . . . . . 359 Refilling . . . . . . . . . . . . . . . . . . . . . . . . . . 361 Specification . . . . . . . . . . . . . . . • . . • . . . . 360 Temperature display . . . . . . . . . . . . • . . . . 359 Warning lamp . . . . . . . . . . . . . . . . . . . . . . 359
Cool box . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158 Battery monitor . . . . . . . . . . . . . . . . . . . . . 158 Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . 393
1W Fitting the adapter plate . . . . . . . . . . . . . . 159 Removing . . . . . . . . . . . . . . . . . . . . . . . . . 159 Removing the adapter plate . . . . . . . . . . . 159 Switching on and off.. . . . . . . . . . . . . . . . 161
Cooling and heating box . . . . . . . . . . . . . . . 158
Countdown timer Programming . . . . . . . . . . . . . . . . . . . . . . 207
Cruise control system . . . . . . . . . . . . . . . . . 295
Cruise control system (CCS) Indicator lamp . . . . . . . . . . . . . . . . . 296 Using . . . . . . . . . . . . . . • . . . . . . . . . 297
Cupboards Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . 253
Curtain airbags see Airbag system . . . . . . . . . . . . . . . . 94. 95
D
Darkening the interior of the vehicle California . . . . . . . . . . . . . . . . . . . . . . . . . 215 Multivan . . . . . . . . . . . . . . . . . . . . . . . . . . 175
Dash panel . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 Airbag system . . . . . . . . . . . . . . . . . . 87, 392 Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . 392
Data Link Connector (DLC) . . . . . . . . . . . . . 399 Data recorders . . . . . . . . . . . . . . . . . . . . . . . 398 Daytime running lights . . . . . . . . . . . . . . . . 109
DCC see Adaptive chassis control . . . . . . . . . . 317
De-icing door lock cylinders . . . . . . . 387
Declaration of conformity . . . . . . . . . . 188, 406 Decorative film Caring for . . . . . . . . . . . . . . . . . . . . . . . . . 385 Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . 385
Default settings of the mobile telephone Rear-seat telephony . . . . . . . . . . . . . . . . . 190
Diagnostic connection . . . . . . . . . . . • . . . . 399 Diesel .............................. 345 Biodiesel . . . . . . . . . . . . . . . . . . . . . . . . . 346 Filling the tank . . . . . . . . . . • . . . . . . . . . . 342 Filter preheater . . . . . . . . . . . . . . . . . . . . . 345 Fuel gauge . . . . . . . . . . . . . . . . . . . . . . . . 341
Index 469