2015 VOLKSWAGEN POLO Owner´s Manual

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Fig. 32 In the right rear door: childproof lock  switched off,  switched on
First read and observe the introductory information and safety warnings →Introduction 
The childproof lock prevents the rear doors from being opened from the inside, e.g. so that children cannot open the doors accidentally while the
vehicle is in motion. When the childproof lock is activated the door can only be opened from the outside.
Switching the childproof lock on and off
Unlock the vehicle and open the appropriate rear door.
Fold the key bit out of the vehicle key  → Vehicle key set   .
Use the key bit to turn the slot to the required position.
Slot position  → Fig. 31  or  → Fig. 32 :
Childproof lock is switched off.
Childproof lock is switched on.
 Introduction
This chapter contains information on the following subjects:
 → Warning lamp  
 → Opening the tailgate  
 → Closing the tailgate  
Additional information and warnings:
Exterior views  → Exterior views  
Central locking system  → Central locking system  
When the childproof lock is activated, the door cannot be opened from the inside.
Never leave children or people requiring assistance alone in the vehicle when the doors are locked. This may mean that these people lock
themselves in the vehicle. They could become trapped in the vehicle in an emergency and may not be able to get themselves to safety.
People locked in the vehicle may be subjected to very high or very low temperatures.
Temperatures inside a locked vehicle may reach extremes of heat or cold, according to season. This can cause serious injuries and illness
or fatalities, especially to small children.
WARNING
Tailgate

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Transporting  → Driving tips  
Manual opening and closing  → Manual opening and closing  
Warning lamp
First read and observe the introductory information and safety warnings →Introduction 
Lit upPossible causeAction
The tailgate is open or not properly closed.
Do not drive on!
Open the tailgate and close it again.
Several warning and indicator lamps will light up briefly as a functional check when the ignition is switched on. They will go out after a few
seconds.
A warning lamp appears in the instrument cluster display if the tailgate is open or not properly closed.
Incorrect and unsupervised unlocking, opening or closing of the tailgate can cause accidents and serious injuries.
Therefore the tailgate should only be opened or closed when you are sure there is no-one in its path.
Never close the tailgate by pushing it down with your hand on the window. The rear window could shatter and cause injuries.
After closing the tailgate, check to make sure that it is closed and locked correctly so that it does not open while the vehicle is in motion. The
closed tailgate must be flush with the surrounding body panels.
Always keep the tailgate closed while the vehicle is in motion so that no toxic exhaust fumes can enter the vehicle interior.
Never open the tailgate if there is a load attached to it, e.g. a rack or luggage carrier. It may also not possible to open the tailgate if there are
objects attached to it, e.g. bicycles. The additional load might cause the open tailgate to close by itself. Support the tailgate as necessary or
remove the load from the surface.
Close and lock the tailgate and all vehicle doors when the vehicle is not in use. Make sure there is no-one left in the vehicle.
Never leave children playing unattended in or around the vehicle, especially when the tailgate is open. Children could climb into the luggage
compartment and shut the tailgate, thereby trapping themselves inside. Temperatures inside a locked vehicle may reach extremes of heat or
cold, according to season. This can cause serious injuries and illness or fatalities, especially to small children.
WARNING
Before opening the tailgate, please check that there is enough space to open and close the tailgate, e.g. when towing a trailer or when in a
garage.
NOTICE
Never use the gas-filled strut or the rear spoiler (depending on the equipment level of the vehicle) to fix or hold a load. This could result in
damage preventing closure of the tailgate, or could even lead to the rear spoiler being ripped off.
NOTICE

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Opening the tailgate
Fig. 33 In the vehicle key: button for unlocking and opening the tailgate
Fig. 34 Opening the tailgate from the outside
First read and observe the introductory information and safety warnings →Introduction 
Before opening the tailgate, always remove any items of luggage that are on the luggage carrier attached to the tailgate  → .
Unlocking with the vehicle key
Press the button in the vehicle key  → Fig. 33  for approximately one second to unlock the tailgate.
OR: press and hold down the button until the tailgate has opened a few centimetres automatically.
Open the tailgate using the Volkswagen badge  → Opening with the Volkswagen emblem  .
Opening with the Volkswagen emblem
Unlock the vehicle or tailgate or open one of the doors.
Press the top part of the Volkswagen badge with your thumbs  → Fig. 34 ①   and push out the bottom part with your fingers ②.
With your hand under the Volkswagen badge, lift up and open the tailgate. Once it reaches a certain angle, the tailgate will open by itself.
If the tailgate is not properly closed it could open suddenly while the vehicle is in motion. This could lead to severe injuries.
Stop as soon as possible and close the tailgate.
After closing the tailgate, always check that it is properly secured.
WARNING

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At outside temperatures lower than around 0°C (+32°F), the opening mechanism cannot always lift the partially opened tailgate
automatically. The tailgate then has to be guided further up by hand.
Closing the tailgate
Fig. 35 Open tailgate: handle recesses for closing the tailgate
First read and observe the introductory information and safety warnings →Introduction 
Closing the tailgate
Grip one of the recesses in the interior trim of the tailgate  → Fig. 35 .
Pull the tailgate down with some force until it engages in the lock.
Pull the tailgate to make sure that it is engaged securely.
Locking the tailgate
The vehicle will be locked again if you do not open one of the doors or the tailgate within a few seconds automatically after unlocking the car. This
function prevents the vehicle from remaining unlocked if the unlocking button is pressed by mistake.
The tailgate can only be locked when it is properly closed and engaged.
The tailgate is also locked by the central locking system.
If the tailgate of a locked vehicle is unlocked using the   button in the vehicle key, it will lock again approximately 20 seconds after
it is closed. The anti-theft alarm is activated immediately after it is closed  → Central locking system   .
If the tailgate is closed but not locked, it will lock automatically once the vehicle reaches a speed of approximately 9 km/h (6 mph).
Serious injuries can occur if the tailgate is unlocked or opened incorrectly or without due care and attention.
It may not always be apparent that the tailgate is unlocked, for example when a loaded luggage carrier is attached to it. If unlocked, the
tailgate may open suddenly while the vehicle is in motion.
WARNING

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Before closing the tailgate, check that the vehicle key is not in the luggage compartment.
 Introduction
This chapter contains information on the following subjects:
 → Opening or closing the windows electrically  
 → Electric windows – functions  
 → Roll-back function for the electric windows  
Additional information and warnings:
Volkswagen information system  → Volkswagen information system  
Infotainment system  → Infotainment system 
Central locking system  → Central locking system  
Cleaning and caring for the vehicle exterior  → Caring for and cleaning the vehicle exterior  
Opening or closing the windows electrically
Serious injuries can occur if the tailgate is closed incorrectly or without due care and attention.
Never leave children playing unattended in or around the vehicle, especially when the tailgate is open. Children could climb into the luggage
compartment and shut the tailgate, thereby trapping themselves inside. Temperatures inside a locked vehicle may reach extremes of heat or
cold, according to season. This could cause serious injuries or illness, or even have fatal consequences.
WARNING
Electric windows
Careless or unsupervised use of the electric windows can cause serious injuries.
The electric windows should only be opened or closed when you are sure that nobody is in their operating area.
Never leave children or people requiring assistance alone in the vehicle when the vehicle is locked. The windows can no longer be opened
in an emergency.
Always take all vehicle keys with you every time you leave the vehicle. The windows can still be operated using the buttons several minutes
after the ignition has been switched off, provided that the driver door and front passenger door are not opened.
When transporting children on the rear bench seat, the rear electric windows should always be deactivated using the safety button so that
they cannot be opened or closed.
WARNING
During sudden rain showers, water can enter the vehicle interior via open windows and cause damage to the vehicle.
NOTICE

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Fig. 36 In the driver door: buttons for the front and rear electric windows with one­touch opening and closing
First read and observe the introductory information and safety warnings →Introduction 
Buttons in the driver door with one-touch opening and closing
Key to  → Fig. 36 :
Buttons for the windows in the front doors.
Buttons for the windows in the rear doors.
Safety button for switching the electric childproof lock on and off.
Opening and closing windows with one-touch opening and closing
FunctionAction
OpeningPress the  button.
ClosingPull the  button.
Stopping the one-touch functionPress or pull the button for the appropriate window again.
The safety switch  → Fig. 36 ③   deactivates the electric window buttons in the rear doors. The yellow
indicator lamp in the button will light up.
The electric windows will only function when the ignition is switched on.
The windows can still be operated using the buttons several minutes after the ignition has been switched off, provided that the driver door and
front passenger door are not opened. If the vehicle key is removed from the ignition lock and the driver door is opened, all electric windows can
be opened or closed by operating and holding the corresponding window button in the driver door. After a few seconds, convenience
opening/closing is started  → Convenience opening and closing   .
Electric windows – functions
First read and observe the introductory information and safety warnings →Introduction 
One-touch opening and closing
One-touch opening and closing makes it possible to fully open and close the windows. The individual buttons do not have to be held down to do
this.
For one-touch closing: pull the button for the appropriate window up briefly into the second position.

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For one-touch opening: press the button for the appropriate window down briefly into the second position.
Stopping the one-touch function: press or pull the button for the appropriate window again.
Restoring one-touch opening and closing
One-touch opening and closing is deactivated if the vehicle battery has been disconnected or discharged while the windows were not fully closed.
The function will have to be reset.
Close all windows and doors.
Pull up the button for the window and hold it in this position for at least one second.
Let go of the button then pull it up again and hold it in this position. One-touch opening and closing is now ready for operation.
The one-touch function can be restored for individual windows or for several windows at the same time.
Convenience opening and closing
The windows can be opened and closed from outside the vehicle using the vehicle key:
Press and hold the locking or unlocking button on the vehicle key. All electric windows will be either opened or closed.
To interrupt this function, let go of the locking or unlocking button.
During convenience closing, first the windows and then the electric panorama sliding/tilting glass roof.
One-touch opening and closing and the roll-back function will not work if there is a fault in the electric windows. Go to a qualified
workshop.
Roll-back function for the electric windows
First read and observe the introductory information and safety warnings →Introduction 
The roll-back function for the electric windows can reduce the risk of injuries when the windows are closing  → . If the one-touch closing
function for a window does not work because it is stiff or is being obstructed, the window will automatically open again.
Check to see why the window has not closed.
Try to close the window again.
Careless or unsupervised use of the electric windows can cause serious injuries.
The electric windows should only be opened or closed when you are sure that nobody is in their operating area.
Never leave children or people requiring assistance alone in the vehicle when the vehicle is locked. The windows can no longer be opened
in an emergency.
Always take all vehicle keys with you every time you leave the vehicle. The windows can still be operated using the buttons several minutes
after the ignition has been switched off, provided that the driver door and front passenger door are not opened.
When transporting children on the rear bench seat, the rear electric windows should always be deactivated using the safety button so that
they cannot be opened or closed.
WARNING

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If the window is again prevented from closing within approximately 10 seconds of the first attempt because it is stiff or obstructed, the
automatic closing function is switched off for approximately 10 seconds.
If the window is still obstructed, the window stops at this point. To close the window without the roll-back function, press the button again
within 10 seconds  → .
Closing the window without the roll-back function
Try to close the window again within approximately 10 seconds by holding the button. The roll-back function will be deactivated for a small
section of the path of the closing window.
If the closing procedure takes longer than approximately 10 seconds, the roll-back function will be reactivated. The window will then stop
again if it is stiff or meets another obstacle.
Please go to a qualified workshop if the window still cannot be closed.
The roll-back function is also activated if the windows are closed using the vehicle key for convenience closing  → Convenience opening
and closing   .
 Introduction
This chapter contains information on the following subjects:
 → Opening and closing the electric panorama sliding/tilting glass roof  
 → Electric panorama sliding/tilting glass roof – function  
 → Roll-back function of the electric panorama sliding/tilting glass roof  
Additional information and warnings:
Infotainment system  → Infotainment system 
Central locking system  → Central locking system  
Roof carrier  → Roof carrier  
Manual opening and closing  → Manual opening and closing  
Closing the electric windows without the roll-back function could lead to severe injuries.
Always take care when closing electric windows.
Ensure that nobody obstructs the path of the electric windows, especially if the roll-back function is not active.
The roll-back function does not prevent fingers or other body parts from being pressed against the window frame and sustaining injury.
WARNING
Electric panorama sliding/tilting glass roof