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Volkswagen Car-Net
®
Automatic Crash Notification***In the event of an accident, if your airbags** are deployed,
you will automatically be put in contact with a VW Car- Net Customer Specialist who is automatically notified of your vehicle’s location. A VW Car- Net Customer Specialist contacts your vehicle immediately to determine your needs and calls for help if necessary. If there is no response from your vehicle’s occupants, the specialist will get help to you immediately.
Text
* CARNET22
to
38981
to watch the
VW Car-Net Features & Functions video.Standard text and data rates apply.
***Automatic Crash Notification may be enabled for up to six-months without activating a trial or paid subscription; Manual Emergency Call feature and all other VW Car-Net features require trial or paid subscription. **Airbags are supplemental restraints only and will not deploy under all crash circumstances. Always use safety belts and seat children only in the rear, using restraint systems appropriate for their size and age.*Do not text while driving.
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LEARN MORE ATknowingyourvw.com
Important Safety Instructions and Warnings,
which you must read, are listed on the last panel under VOLKSWAGEN CAR-NET
®.
Manual Emergency Call
In other emergency situations, whether it’s a medical issue or a different unsafe situation, assistance is only a push of the “SOS”
button away. Your vehicle’s location
is transmitted to the Emergency Response Center automatically when the call is placed.
Roadside Assistance
There is no quicker way to get assistance to a disabled vehicle than by simply pushing the VW Car- Net Wrench button in your vehicle. Your vehicle’s location is transmitted with the call to help ensure prompt and accurate assistance.
Live Operator
Push the button to begin your six-month no cost trial. If your vehicle is equipped with a factory-installed navigation system, finding your way is as simple as entering an address or Point of Interest (POI) and following directions. But, if you prefer, you can have an operator send a destination directly to your vehicle’s navigation system. Just push the information button to connect with a VW Car- Net Customer Specialist and get headed in the right direction.
VW Car-Net service provided by Verizon Telematics, Inc. is available only on select models. Automatic Crash Notification may be enabled for up to six-months without activating a trial or paid subscription; Manual Emergency Call feature and all other VW Car-Net features require a trial or paid subscription. VW Car-Net services require cellular connectivity and availability of vehicle GPS signal. VW Car-Net includes services that may collect location information. See applicable Terms of Service available at www.vw.com/carnet for details. “Car-Net” is a registered trademark of Volkswagen Group of America, Inc. “Allstate” is a registered trademark of Allstate Insurance Company. “Apple,” the Apple logo, and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries. App Store is a service mark of Apple Inc. “Android” is a trademark of Google Inc.
Roadside Assistance provided by Allstate
®.
VolkswagenCar-Net
®
VOLKSWAGEN CAR-NET
®
• Application software and Volkswagen Car-Net services that are unsuitable or improperly used can cause accidents, serious personal injury and vehicle damage.• Volkswagen Car-Net services can be used only where adequate cellular and GPS signals are available.• Volkswagen recommends using only application software and “Volkswagen Car-Net” services provided by Volkswagen specifically for your vehicle. • Protect the mobile device and its application software from misuse.• Never modify application software and Volkswagen Car-Net services.• Always read and heed the operating instructions for the mobile device.• Driver distraction causes accidents, collisions and serious personal injury! Using application software and Volkswagen Car-Net services while driving can distract the driver from traffic.• Always drive attentively and responsibly.• Vehicle health reports do not replace the information provided by the vehicle warning and indicator lights. Failure to heed warning lights and instrument cluster text messages can cause the vehicle to break down in traffic and result in a collision and serious personal injury.• Never ignore warning lights or text WARNINGS.• Always stop the vehicle as soon as it is safe to do so.• Park the vehicle at a safe distance from moving traffic and where no part of the hot catalytic converter and exhaust system can come into contact with flammable materials under the vehicle, such as dry grass, brush, spilled fuel, etc.• A broken down vehicle presents a high accident risk for itself and others. Switch on emergency flashers and set up a warning triangle to warn oncoming traffic.• Before opening the engine hood, always switch off the engine and let the engine cool down.• Always be very careful when working in the engine compartment, which is a potentially dangerous area in any motor vehicle and can cause serious personal injury.• Refer to your vehicle’s warning and indicator lights for the most currentdiagnostic information. Always consult this manual for maintenanceguidelines. Failure to heed warning lights and instrument cluster textmessages can cause the vehicle to break down in traffic and result in acollision and serious personal injury.• Switch on emergency flashers and set up a warning triangle to warnoncoming traffic.
• Sending POIs to navigation system– Requires compatible factory installed navigation system.– Six-month trial period begins on date of new vehicle purchase.
• Smart Phone– Requires VW Car-Net Mobile Application. iPhone
® only. Android
® app
not available at time of publication. Standard text and data rates apply.• Speed Alert– Always obey speed and traffic laws.
• Stolen Vehicle Location Assistance– For use by law enforcement authorities only. See Terms of Service for details. – Text/email alerts (when setting up)– The alerts should only be viewed when it is safe and appropriate.
• Always pay careful attention to the road, and do not drive while distracted. Message and data rates apply.WINDSHIELD WIPERS• Windshield washer fluid without enough frost protection can freeze on the windshield and reduce visibility.• Use the windshield washer system with enough frost protection for winter temperatures.• Never use the windshield wipers/washers when it is freezing without first defrosting the windshield. The washer solution may freeze on the windshield and reduce visibility.• Worn or dirty wiper blades reduce visibility and increase the risk of accidents and severe injuries.• Always replace wiper blades that are worn, damaged, or do not keep the windshield clear.• The rain sensor cannot always recognize rain and activate the wipers.• Switch the wipers on manually when water on the windshield reduces visibility.• Never mix antifreeze or similar additives into the windshield washer reservoir. This could produce an oily film on the windshield, which would considerably reduce visibility.• Use clear water (not distilled water) with a cleaning solution recommended by Volkswagen.• If necessary, blend with a suitable windshield washer fluid antifreeze agent.
• Airbags are supplemental restraints only and will not deploy under all crashcircumstances. Always use safety belts and seat children only in the rear,using restraint systems appropriate for their size and age.• Automatic Crash Notification may be enabled for up to 6 months withoutactivating a trial or paid subscription. Manual Emergency Call feature and allother VW Car-Net features require trial or paid subscription.• “Destinations” functionality requires compatible factory installed navigationsystem.• Email (after subscribed to VW Car-Net) is VW Car-Net services provided by Verizon Telematics, Inc. VW Car-Net includes services that may collect location information. See applicable Terms of Service and Privacy Policy available at www.vw.com/carnet for details.– You are receiving this message because of your subscription with Volkswagen Car-Net. To ensure delivery to your inbox, please add [email protected] to your address book. Please do not respond to this email, as this email address is for notification only. If you require further information, contact the VW Car-Net Response Center at 877-820-2290.• Global Car-Net disclaimer is VW Car-Net
services provided by Verizon
Telematics, Inc. Available only on select models. Automatic Crash Notification may be enabled for up to 6 months without activating a trial or paid subscription; Manual Emergency Call feature and all other VW Car-Net features require trial or paid subscription. VW Car-Net services requires vehicle cellular connectivity and availability of vehicle GPS signal. VW Car-Net
includes services that may collect location information. See applicable Terms of Service available at www.vw.com/carnet for details.• Last Parked Location feature requires VW Car-Net Mobile Application. iPhone
® only. Android
® app not available at time of publication. Standard text
and data rates apply.• Maintenance summary/Vehicle Health Report, refer to your vehicle’s warning and indicator lights for the most current diagnostic information. Always consult Owner’s Manual for maintenance guidelines.• Notifications and mobile app uses standard text and data rates apply.• Sharing your PIN or account information will allow others access to your vehicle’s VW Car-Net settings through this website or the VW Car-Net
® mobile
application.• Pricing has taxes and fees which are not included. Contact VW Car-Net Customer Specialist at 1-877-820-2290 for details.• Roadside Assistance provided by Allstate
®.
Notes