2015 VOLKSWAGEN GOLF SPORTWAGEN remote control

Remote control vehicle keys

Fig. 18 Remote control vehicle key with panic button.

Canadian customers can contact an authorized Volkswagen dealer or Volkswagen Service Facility or call the Volkswagen Canada Customer CARE Center at 1-800-822-8987.
NOTICE
The remote control vehicle keys contain electrical components. Protect them from damage, moisture and rough handling.
Do not press the buttons on the remote control vehicle key unless you actually want to use the function in question. Since terrain and conditions vary, pressing a button on the remote control vehicle key when it is not necessary may unlock the vehicle or set off the panic alarm, even if you think you are out of range.
Remote control vehicle key functions can be temporarily disrupted by interference from transmit-ters near the vehicle that use the same frequency range (such as radio equipment or mobile phones).
Things between the remote control vehicle key and vehicle, bad weather, as well as a weak battery can reduce the operating range.
If the remote control vehicle key buttons ⇒  Unlocking or locking the vehicle from the outside or
the power locking buttons ⇒  Unlocking or locking the vehicle from the inside are pushed repeatedly in quick succession, the power locking system is switched off for a brief period to help keep it from being overloaded. The vehicle is then unlocked for about 30 seconds. Unless a door or the rear hatch is opened in this span of time, the vehicle is automatically locked afterwards.
Indicator light in the remote control vehicle key

Fig. 19 Indicator light in the remote control vehicle key.

Replacing the remote control vehicle key battery

Fig. 20 Remote control vehicle key: Open battery compartment cover.

Fig. 21 Remote control vehicle key: Remove old battery.

x Using the wrong battery can damage the remote control vehicle key. Replace a dead battery with a new one that has the same voltage, size, and specifications.
x Make sure the plus and minus poles of the battery are correctly positioned.
Dispose of old batteries in an environmentally responsible manner and keep them out of the reach of children.
Batteries of the type used in your remote control vehicle key may contain Perchlorate Material. Special handling may apply – see http://www.dtsc.ca.gov/hazardouswaste/perchlorate. Obey all legal requirements regarding handling and disposal of these batteries. Authorized Volkswagen dealers and authorized Volkswagen Service Facilities are familiar with the requirements, and we recommend that you have them perform this service for you.
Synchronizing the remote control vehicle key

Unlocking or locking the vehicle from the outside

Fig. 22 Remote control vehicle key with panic button.

The power locking system works like the standard unlocking and locking system. Only the way that the systems are operated is different.
All turn signals flash twice to confirm that the vehicle has been unlocked and once to confirm that it has been locked.
The vehicle will lock again in a few seconds if you do not open one of the doors or the rear hatch.
Unlocking and opening doors (Keyless Entry)
x Grasp the door handle of the driver or front passenger door so that you touch the unlocking sensor surface (A).
x Open the door.
Closing and locking doors (Keyless Exit)
x Switch the ignition off.
x Close the driver door.
x Touch the sensor surface in the door handle on the driver or front passenger door (B). The vehicle is locked. The door being locked must be closed.
Unlocking and locking the rear hatch
If the vehicle is locked and a valid remote control vehicle key is within range ⇒ fig. 24 of the rear hatch, it unlocks automatically when opened.
Open and close the rear hatch as you would a standard rear hatch ⇒  Rear hatch.
The rear hatch locks automatically when it is closed except in the following situations:
x The vehicle is completely unlocked.
x The most recently used vehicle key is inside the vehicle. All turn signals flash four times.
Locking with a second vehicle key
If the vehicle is locked from the outside with a second valid vehicle key, any key located inside the
vehicle cannot start the engine ⇒  Starting and stopping the engine. A key that was inside the vehicle when it was locked from the outside can be reactivated by pressing the

alarm system can be retrofitted by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
The anti-theft alarm system makes it more difficult for someone to break into or steal the vehicle.
The anti-theft alarm system is automatically activated when the vehicle is locked by pressing the lock button on the remote control vehicle key.
When is the alarm triggered?
The anti-theft alarm system sounds and the turn signals flash for up to 5 minutes if the following oc-curs with respect to the locked vehicle:
x In vehicles with an open lock cylinder: A door unlocked mechanically with the vehicle key bit is opened and the ignition is not switched on within about 15 seconds.
x In vehicles with a covered lock cylinder: A door unlocked mechanically with the vehicle key bit is opened.
x Forcibly opening a door.
x Forcibly opening the engine hood.
x Forcibly opening the rear hatch.
x Switching on the ignition with an invalid key.
x Disconnecting the vehicle battery.
Deactivating the alarm
Unlock the vehicle with the unlock button on the remote control vehicle key or switch on the ignition with a valid remote control vehicle key.
For vehicles with Keyless Access, the alarm can be deactivated by grasping one of the front door handles when a valid vehicle key is in range or by holding the remote control vehicle key to the right of
the steering column trim and pressing the starter button ⇒  Starter button.
After the alarm has stopped and the vehicle is opened again in the same or a different area that is protected by the alarm, the alarm is triggered again. For example, the alarm will sound again if the rear hatch is opened after one of the doors has been opened.
The anti-theft alarm system is not activated when the vehicle is locked with the power lock switch

Opening the rear hatch

Fig. 28 In the remote control vehicle key: Button to unlock the rear hatch.

Fig. 29 Opening rear hatch from the outside.