2015 VOLKSWAGEN EOS service

WARNING
Overheated brakes will reduce the vehicle's stopping power and increase stopping distances considerably.
x When driving downhill, the brakes have to work especially hard and heat up quickly.
x Before driving downhill, especially on hills that are long or steep, always reduce speed and shift into lower gear (manual or automatic transmission). This will let the vehicle use engine braking and reduce the load on the brakes. Otherwise, the brake system could overheat and possibly fail. Only use the brakes when you need them to slow the vehicle down more or to stop.
x A damaged front spoiler or a non-standard spoiler can reduce airflow to the brakes and make them overheat.
WARNING
Wet brakes or brakes coated with ice or road salt react slower and need longer stopping distances.
x Carefully apply the brakes to test them.
x Always dry brakes and clean off ice and salt coatings with a few cautious brake applications when visibility, weather, road and traffic conditions permit.
WARNING
Driving when the brake booster is not working increases stopping distances and can cause accidents and serious personal injuries.
x Never let the vehicle coast when the engine is switched off.
x If the brake booster is not working (such as when the vehicle is being towed), a lot more pedal force is needed to slow down and stop.
NOTICE
x Never “ride” the brakes by keeping your foot on the brake pedal when you do not want to brake. Constant pressure on the brake pedal can make the brakes overheat. Riding the brakes will substantially reduce braking performance, increase stopping distance, and can cause complete brake system failure.
x Before driving downhill, especially on hills that are long or steep, always reduce speed and shift into lower gear (manual or automatic transmission). This will let the vehicle use engine braking and reduce the load on the brakes. Otherwise, the brake system could overheat and possibly fail. Only use the brakes when you need them to slow the vehicle down more or to stop.
When the front brakes are serviced, you should have the rear brake pads inspected at the same time. The wear of all brake pads should be visually checked regularly. The best way to check for brake pad wear is to have your authorized Volkswagen dealer or authorized Volkswagen Service Facility visually inspect the pads through the openings in the wheel rims or from underneath the vehicle. If necessary, the wheels can be taken off for a more thorough inspection.

Brake fluid absorbs water from the air over time. Too much water in the brake fluid will damage the brake system. Water also lowers the boiling point of the brake fluid. Too much water in the brake fluid can cause vapor lock during heavy brake use or hard braking. Vapor lock reduces braking performance, increases stopping distances and can even cause total brake failure. Your safety and
the safety of others depends on brakes that are working properly at all times ⇒ .
Brake fluid specifications
Volkswagen has developed a special brake fluid that is optimized for the brake system in your Volkswagen. Volkswagen recommends that you use brake fluid that expressly conforms to quality standard VW Standard 501 14 for optimum performance of the brake system. Check the information on the container for the brake fluid you want to use to make sure it meets the requirements for your vehicle.
Brake fluid that complies with VW Standard 501 14 can be purchased from your authorized Volkswagen dealer or authorized Volkswagen Service Facility.
If this special brake fluid is not available you may – under these circumstances – use another high quality brake fluid that complies with U.S. Federal Motor Vehicle Safety Standard (FMVSS) 116 DOT 4
⇒ .
Please note, however, that not all brake fluids that comply with U.S. Federal Motor Vehicle Safety Standard FMVSS 116 DOT 4 have the same chemical composition. Some of these brake fluids can contain chemicals that could, over time, degrade or damage internal parts of the vehicle’s brake system.
Volkswagen therefore recommends that you use brake fluid that expressly complies with VW Standard 501 14 for optimum brake system performance over the long term.
Brake fluid level
The fluid level in the transparent brake fluid reservoir must always be between the MIN and MAX
marking ⇒ .
On some vehicles, engine components block the view of the brake fluid reservoir and make it impossible to see the brake fluid level. If you cannot clearly see the brake fluid level in the brake fluid reservoir, please see an authorized Volkswagen dealer or authorized Volkswagen Service Facility.
The brake fluid level drops slightly when the vehicle is being used as the brake pads wear and the brakes are automatically adjusted.
Changing brake fluid
Brake fluid must be changed according to the service schedule in your ⇒ Booklet Warranty and
Maintenance. Have the brake fluid checked by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility. Refill only with new brake fluid that meets the standards listed above.

WARNING
Brake failure and reduced brake performance can be caused by not having enough brake fluid in the reservoir or by old or incorrect brake fluid.
x Check the brake system and brake fluid level regularly.
x Always change the brake fluid according to the service schedule in your
⇒ Booklet Warranty and Maintenance.
x Hard braking with old brake fluid may cause vapor lock. Vapor lock reduces braking performance, increases stopping distances and can even cause total brake failure.
x Always make sure that only the correct brake fluid is used. Only use brake fluid that expressly conforms to VW Standard 501 14 or, if it is not available, only use a high-quality brake fluid that conforms to U.S. Standard FMVSS 116 DOT 4 requirements.
x Using another brake fluid, or one that is not of high quality, can impair the function of the brake system and reduce its effectiveness. If the container does not say that the brake fluid complies with VW Standard 501 14, or U.S. Standard FMVSS 116 DOT 4, do not use it.
x The brake fluid must be new.
WARNING
Brake fluid is poisonous.
x To reduce the risk of poisoning, never use food, beverage or other non-original containers to store brake fluid. Someone might be misled by the original label on the container, or by the shape of the container, and drink the brake fluid. This could occur even if you relabel the container as “brake fluid.”
x Only store brake fluid in the closed, original container and keep it out of the reach of children.
NOTICE
Brake fluid will damage vehicle paint, plastic parts, and tires. Wipe any brake fluid off vehicle paint and other vehicle parts immediately.
Brake fluid can pollute the environment. Brake fluid that has leaked out must be collected and disposed of properly, following all applicable environmental regulations.

Display
Different cruise control versions are available. The stored speed is shown in the instrument cluster display on some equipment versions.
Status ⇒ fig. 138
(A) Cruise control temporarily deactivated. Stored speed in small numbers.
(B) System malfunction. See an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
(C) Cruise control activated. No speed stored in memory.
(D) Cruise control is active. Stored speed in large numbers.
Indicator lights

Lights up Possible cause
% Cruise control is regulating the vehicle speed. #25)3%

When the ignition is switched on, several warning and indicator lights come on briefly for a function check. They go out after a few seconds.
WARNING
Failure to heed warning lights and instrument cluster text messages can cause the vehicle to break down in traffic and result in a collision and serious personal injury.
x Never ignore warning lights or text WARNINGS.
x Always stop the vehicle as soon as it is safe to do so.
NOTICE
Failure to heed warning lights or text WARNINGS can result in vehicle damage.
Cruise control operation

Fig. 139 On the left side of the steering column: Cruise control buttons and switches.

1) Do not use Rear Assist in the following situations:
– If the driver is not familiar with the system.
– If the position or angle of the camera has changed, such as after a rear-end collision. Have the system checked by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.


2) Examples of optical distortion by the camera:
The Rear Assist camera displays only two-dimensional images. Recesses and protruding objects on the ground or protruding parts on other vehicles are difficult or impossible to identify due to the lack of depth of field.
Objects or another vehicle may seem closer or farther away on the screen than they really are:
– When driving from a level surface onto an upward or downward slope.
– When driving up or down a slope onto a level surface.
– If the rear of the vehicle is heavily loaded.
– When approaching protruding objects. These objects can disappear from the field of view when backing up.

Cleaning the camera lens
Keep the camera lens clean and free of snow and ice:
x Engage the parking brake.
x Switch on the ignition.
x Select the Reverse (R) gear.
x Wet the camera lens with a commercially available alcohol-based glass cleaner and clean with a
dry cloth ⇒ .
x Remove snow with a brush.
x Remove ice with deicer spray ⇒ .
NOTICE
x Never use abrasive cleaning agents to clean the camera lens.
x Never remove snow or ice on the camera lens with warm or hot water. This can damage the camera lens.
Volkswagen recommends practicing parking with Rear Assist in a safe place with little or no traffic or in a parking lot under good visibility and weather conditions in order to familiarize yourself with the system, the orientation lines and the way they work.
Rear Assist does not work when the luggage compartment lid is open.

x The volume of the audible signals can be adjusted by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
x Rear lid assist only works when the vehicle is not moving.
Rear lid assist during opening and closing the CSC roof
Before the CSC roof opens or closes, the rear lid assist system uses the PDC sensors to check that there is enough room behind the vehicle for the rear lid to swing out past the rear bumper.
x If an obstacle is detected, roof operation stops. Unlike the Park Distance Control system, rear lid assist has no acoustical alert signal. Remove any obstacles behind the vehicle or move the vehicle forward so that there is enough room for the luggage compartment lid to swing out.
x If you operate the CSC roof lever again after roof has automatically stopped (because rear lid assist has detected an obstacle), roof operation will start again after a few seconds. The CSC roof will not stop again automatically if an obstacle is detected a second time. Instead, a warning will appear in the instrument cluster display.
x Because the rear lid assist system uses the PDC sensors, its operation depends on whether or not the PDC system is working properly. PDC is working properly if the warning chime sounds when you shift into Reverse.
Muting the Park Distance Control volume
You can mute the PDC beeping signals by tapping the  function key on the Radio or Navigation system screen (if applicable). Tap the function key again to reactivate the acoustic signals.
Switching Park Distance Control back on after it was switched off reactivates the volume. System malfunction warning signals cannot be switched off.
WARNING
Never rely completely on the PDC for information about people and objects that might be in the way of the vehicle and could be struck by the vehicle causing serious personal injury.
x The PDC sensors have blind spots where they cannot detect people or objects.
x Always watch for people, especially small children and animals, because the sensors may not always be able to detect them.
If you hear a long beep lasting about 3 seconds when you first turn PDC on, this means there is a malfunction in the Park Distance Control system. Switch off the Park Distance Control system with the button and have it immediately checked by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
Rear lid assist can be deactivated by an authorized Volkswagen dealership or authorized Volkswagen Service Facility. If this is done, Park Distance Control still works and will give an acoustic warning if the CSC roof is opened or closed while the vehicle is in Reverse. The signal sounds as soon as the luggage compartment lid swings into the area scanned by the PDC sensors.

WARNING
Poor visibility increases the risk of collisions and other accidents that cause serious personal injuries.
x Always make sure all windows are clear of ice, snow and condensation for good visibility to the front, sides, and rear.
x Maximum heating output and defrosting performance are not possible until the engine has reached operating temperature. Wait until you have good visibility before driving off.
x Always make sure you know how to properly use the climate control system as well as the rear window defroster that you will need for good visibility.
x Never use air recirculation for long periods of time. When the air conditioner is off and recirculation mode is on, condensation can quickly form on the windows and greatly reduce visibility.
x Always switch off recirculation mode when it is not needed.
WARNING
Stale air causes driver fatigue and reduces driver alertness, which can cause accidents, collisions and serious personal injury.
x Never switch off the fan for a long period of time and never use air recirculation for a long period of time because no fresh air will enter the passenger compartment.
NOTICE
x If you think the air conditioner is not working properly or may be damaged, switch it off to help prevent more damage. Have the air conditioner checked by an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
x Air conditioner repair requires specialized knowledge and special tools. Volkswagen recommends that you see an authorized Volkswagen dealer or an authorized Volkswagen Service Facility.
x Do not smoke when air recirculation is switched on. Smoke drawn into the ventilation system can leave residue on the evaporator and on the dust and pollen active carbon filter, resulting in permanent odors whenever the air conditioner is switched on.
If the air conditioner is switched off, the fresh outside air will not be dehumidified. To help keep the windows from fogging over, Volkswagen recommends leaving the air conditioner (compressor) switched on. Press the !

WARNING
Even if empty, portable fuel containers can leak and cause a fire and serious personal injuries, especially in a crash.
x For your safety, we strongly recommend that you do not travel with a portable fuel container in your vehicle.
x If, under exceptional circumstances, you must transport a portable fuel container, please observe the following:
– Never fill a portable fuel container while it is anywhere in or on the vehicle (for example, in the luggage compartment or on top of the luggage compartment lid). Static electricity can build up while filling and can ignite fuel vapors, causing a fire.
– Always place a portable fuel container on the ground before filling. Never spill fuel inside the vehicle or luggage compartment. Fuel vapors are highly flammable.
– Always keep the filler nozzle completely inside the portable container before and during filling.
– If filling a portable container made of metal, the filler nozzle must always be in contact with the container. This will help prevent static electricity from discharging and causing a fire.
– Always observe local and state or provincial laws about the use, storage, and transportation of portable fuel containers.
– Make certain that the portable fuel container meets industry standards, such as ANSI/ASTM F852-86.
NOTICE
x Remove fuel spills from the vehicle immediately to help prevent damage to the paint, tires, and wheel housings.
x Refueling with gasoline when your vehicle has a diesel engine or refueling with diesel fuel when your vehicle has a gasoline engine can cause very serious and expensive engine and fuel system damage that is not covered by any Volkswagen Limited Warranty.
x If you put any amount of incorrect fuel in the fuel tank, do not start the engine under any circumstances. Immediately contact the nearest authorized Volkswagen dealer or authorized Volkswagen Service Facility for assistance. These fuels contain substances that can severely damage the fuel system and the engine if the engine is started.
Fuels can pollute the environment. Spilled fuel must be collected and disposed of properly, following all applicable environmental regulations.