www.scion.com
xB2 015
WARRANTY &
MAINTENANCE
GUIDE
IT’S YOUR RIDE.
KNOW WHAT’S UP.
00505-1 5WMG-XB
©2014
Scion, a marque of Toyota M otor Sa les, U.S.A., Inc.
Prin ted in U.S.A. 10/14
14-TCS-07854
If your name or address has changed
or you purchased your Toyota as a
used vehicle, please update your
contact information and vehicle
ownership status by logging onto
www.toyota.com/ownersupdate, even
if your warranty coverage has expired.
This will enable Toyota to contact
you with important product or safety
updates concerning your vehicle.
Or if you prefer, you can complete
and mail the attached card or call the
Toyota Customer Experience Center
at (8 00) 331- 4331.
Check one:
Same owner, name and/or address has changed
New owner, purchased vehicle used
Same owner, additional driver who should receive product /safet y updates
Mr.
Mrs.
Ms.
Miss
D r.
First name M.I.Last name
Company name
Street address or P.O. Box Apt. or suite number
City StateZip code
–
This information is obtained solely for the use of Scion, a marque of Toyota Motor Sales, U.S. A ., Inc.
Scion occasionally sends special promotional of fers to registered owners. Check here if you prefer
not to receive these of fers.
Vehicle Identification Number (required to process change)
Mo.
Day
Year
/ /
Effective date of
this information
Primary phone number
– –
Alternate phone number– –
E-mail address
EVV
Check here if
address below
is for company
OWNER INFORMATION CHANGE FORM
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W
elcome to Scion. You’ve joined
a select group of car buyers:
people who want a vehicle
that sets them apart from the crowd.
We created the car, but you made it
your own — reflecting your life and your
own sense of style.
Of course, quality and reliability are just
as important as a stylish ride. After all,
if the ride doesn’t go, what’s the point?
Which is the point of Scion’s excellent
warranty coverage. We stand behind
the quality of our vehicles. This booklet
tells you just how much.
Your satisfaction is really important to
us, so occasionally we may create a
special policy adjustment to pay for
certain repairs that are no longer
covered by warranty. When we do this,
we mail details to the owners we have
on record. That’s why it’s important to
send in the card at the back of this
booklet if you move or if you bought
your Scion from a previous owner. Just
tear out the card and drop it in the
mail; you don’t even have to put a
stamp on it.
We want you to be confident that your
ride will keep you on the road — and
that Scion will keep you covered when
you need it. We think you’ll feel pretty
good about that after taking a look at
this booklet. Again, welcome to Scion!This booklet describes the terms of
Scion warranty coverage as well as
general owner responsibilities. The
scheduled maintenance section
describes your vehicle’s
maintenance requirements. Be sure
to look it over pretty carefully, since
proper maintenance is required to
ensure that warranty coverage
remains intact.
All the info in this booklet is the latest
available at the time of publication and,
with the exception of the emission
control warranties, is subject to change
without notice.
Scion is a marque of Toyota Motor
Sales, U.S.A., Inc.
WE’VE GOT YOU COVERED
1
2014 (SXB) 2014(SXB)
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WARRANTY INFORMATION
Introduction
If You Need Assistance 4
The Immobilizer Key6
Transportation Assistance 8
Your Warranties in Detail
General Warranty Provisions9
New Vehicle Limited Warranty13
Federal Emission Control Warranty 17
California Emission Control Warranty23
Tire Limited Warranty28
Your Responsibilities
Operation and Maintenance 29
Obtaining Warranty Service31
TABLE OF CONTENTS
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MAINTENANCE INFORMATION
Introduction
The Importance of Scheduled Maintenance 32
Keep Your Ride Running33
Maintenance & Scion Warranty Coverage 34
Maintenance Log
Using the Maintenance Log Charts35
Maintenance Log36
Explanation of Maintenance Items 52
Vehicle Identification56
TABLE OF CONTENTS
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Who Is the Warrantor
Scion is the warrantor for these limited
warranties. Scion is a marque of Toyota
Motor Sales, U.S.A., Inc., 19001 South
Western Avenue, Torrance, California
90509-2991, a California corporation.
Which Vehicles Are Covered
These warranties apply to all 2015
model year xB vehicles registered and
normally operated in the United States,
U.S. territories and Canada. Warranty
coverage is automatically transferred at
no cost to subsequent vehicle owners.
Multiple Warranty Conditions
This booklet contains warranty terms
and conditions that may vary depending
on the part covered. A warranty for
specific parts or systems, such as the
Powertrain Warranty or Emission
Performance Warranty, is governed by
the coverage set forth in that warranty
as well as the General Warranty
Provisions.
When Warranty Begins
The warranty period begins on the
vehicle’s in-service date, which is the
first date the vehicle is either delivered
to an ultimate purchaser, leased, or
used as a company car or
demonstrator.
Repairs Made at No Charge
Repairs and adjustments covered by
these warranties are made at no
charge for parts and labor.
Parts Replacement
Any needed parts replacement will be
made using new or remanufactured
parts. The decision whether a part
should be repaired or replaced will be
made by the Authorized Servicing
Dealership and/or Scion. Parts
scheduled to be replaced as required
maintenance are warranted until their
first replacement only.
Authorized Servicing
Dealerships
For the purposes of these limited
warranties, an Authorized Servicing
Dealership is a Scion dealership or a
Toyota dealership.
GENERAL WARRANTY PROVISIONS
WARRANTY
Your Warranties in Detail9
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WHAT IS COVERED AND
HOW LONG
Basic Warranty
This warranty covers repairs and
adjustments needed to correct defects
in materials or workmanship of any
part supplied by Scion, subject to the
exceptions indicated under “What Is
Not Covered” on pages 14-15.
Coverage is for 36 months or
36,000 miles, whichever occurs first,
with the exception of wheel alignment
and wheel balancing, which are
covered for 12 months or 12,000 miles,
whichever occurs first.
Powertrain Warranty
This warranty covers repairs needed to
correct defects in materials or
workmanship of any component listed
in the next two columns and supplied
by Scion, subject to the exceptions
indicated under “What Is Not Covered”
on pages 14-15.
Coverage is for 60 months or
60,000 miles, whichever occurs first.
Engine
Cylinder block and head and all
internal parts, timing gears and
gaskets, timing chain/belt and cover,
flywheel, valve covers, oil pan, oil
pump, engine mounts, turbocharger
housing and all internal parts, super
charger housing and all internal parts,
engine control computer, water pump,
fuel pump, seals and gaskets.Transmission and Transaxle
Case and all internal parts, torque
converter, clutch cover, transmission
mounts, transfer case and all internal
parts, engine control computer, seals
and gaskets.
Front-Wheel-Drive System
Final drive housing and all internal
parts, axle shafts, drive shafts,
constant velocity joints, front hub and
bearings, seals and gaskets.
Rear-Wheel-Drive System
Axle housing and all internal parts,
propeller shafts, U-joints, axle shafts,
drive shafts, bearings, supports, seals
and gaskets.
Corrosion Perforation
Warranty
This warranty covers repair or
replacement of any original body panel
that develops perforation from
corrosion (rust-through), subject to the
exceptions indicated under “What Is
Not Covered” on pages 14-15.
Coverage is for 60 months, regardless
of mileage.
For information on how to protect your
vehicle from corrosion, refer to
sections related to maintenance and
care in the
Owner’s Manual.
NEW VEHICLE LIMITED WARRANTY
WARRANTY
Your Warranties in Detail13
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Restraint Systems Warranty
This warranty covers repairs needed to
correct defects in materials or
workmanship of any seatbelt or air bag
system supplied by Scion, subject to
the exceptions indicated under “What Is
Not Covered” on pages 14-15.
Coverage is for 60 months or
60,000 miles, whichever occurs first.
For vehicles sold and registered in the
state of Kansas, the warranty for
seatbelts and related components is
10 years, regardless of mileage.
Towing
When your vehicle is inoperable due to
failure of a warranted part, towing
service to the nearest Authorized
Servicing Dealership is covered.
WHAT IS NOT COVERED
This warranty does not cover damage
or failures resulting directly or
indirectly from any of the following:
>Fire, accidents or theft
>Abuse or negligence
>Misuse — for example, racing or
overloading
>Improper repairs
>Alteration or tampering, including
installation of non-Scion Authorized
Accessories
>Lack of or improper maintenance,
including use of fluids other than
those specified in the
Owner’s
Manual
>Installation of non-Scion Authorized
Parts
>Airborne chemicals, tree sap, road
debris (including stone chips), rail
dust, salt, hail, floods, wind storms,
lightning and other environmental
conditions
>Water contamination
This warranty also does not cover the
following:
Tires
Tires are covered by a separate
warranty provided by the tire
manufacturer. See page 28.
Normal Wear and Tear
Noise, vibration, cosmetic conditions
and other deterioration caused by
normal wear and tear.
NEW VEHICLE LIMITED WARRANTY
WARRANTY
Your Warranties in Detail14
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Maintenance Expense
Normal maintenance services such as:
>Engine tune-ups
>Replacement of fluids and filters
>Lubrication
>Cleaning and polishing
>Replacement of spark plugs and
fuses
>Replacement of worn wiper blades,
brake pads/linings and clutch
linings
Vehicles With Altered
Odometer
Failure of a vehicle on which the
odometer has been altered so that
actual vehicle mileage cannot be
readily determined.
Salvage or Total-Loss
Vehicles
Any vehicle that has ever been issued a
“salvage” title or similar title under any
state’s law; or has ever been declared a
“total loss” or equivalent by a financial
institution or insurer, such as by
payment for a claim in lieu of repairs
because the cost of repairs exceeded
the cash value of the vehicle. This
exclusion does not apply to the
emission control warranties.
Incidental Damages
Incidental or consequential damages
associated with a vehicle failure. Such
damages include but are not limited to
inconvenience; the cost of
transportation, telephone calls and
lodging; the loss of personal or
commercial property; and the loss of
pay or revenue.
Disclaimer of Extra Expenses and
Damages
The performance of necessary
repairs and adjustments is the
exclusive remedy under this
warranty or any implied warranty.
Scion does not authorize any person
to create for it any other obligation
or liability in connection with this
vehicle. Scion shall not be liable for
incidental or consequential
damages resulting from breach of
this written warranty or any implied
warranty. Any implied warranty of
merchantability or fitness for a
particular purpose is limited to the
duration of this written warranty,
except in states where this
limitation is not allowed.
NEW VEHICLE LIMITED WARRANTY
WARRANTY
Your Warranties in Detail15