2015 TOYOTA SIENNA emergency towing

16Pictorial index
SIENNA_OM_01999-08001_(U)
■Instrument panel
Engine switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 223, 226
Starting the engine/changing the modes . . . . . . . . . . . . . P. 223, 226
Emergency stop of the engine . . . . . . . . . . . . . . . . . . . . . . . . . P. 529
When the engine will not start . . . . . . . . . . . . . . . . . . . . . . . . . P. 578
Warning messages
*1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 558
Shift lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 231
Changing the shift position. . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 231
Precautions against towing . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 531
When the shift lever does not move. . . . . . . . . . . . . . . . . . . . . P. 580
Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 87
Reading the meters/adjusting the instrument panel light . . . . . . P. 87
Warning lights/indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . . P. 82
When the warning lights come on . . . . . . . . . . . . . . . . . . . . . . P. 537
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SIENNA_OM_01999-08001_(U)
6-4. Using the other interior features
■Automatic Collision Notification
In case of either airbag deployment or severe rear-end collision, the
system is designed to automatical ly call the response center. The
responding agent receives the vehicle’s location and attempts to
speak with the vehicle occupants to assess the level of emergency.
If the occupants are unable to communicate, the agent automati-
cally treats the call as an emergency, contacts the nearest emer-
gency services provider to descri be the situation, and requests that
assistance be sent to the location.
■Stolen Vehicle Location
If your vehicle is stolen, Safety Connect can work with local author-
ities to assist them in locating a nd recovering the vehicle. After filing
a police report, call the Safety Connect response center at 1-800-
331-4331 and follow the prompts for Safety Connect to initiate this
service.
In addition to assisting law enforcement with recovery of a stolen
vehicle, Safety-Connect-equippe d vehicle location data may, under
certain circumstances, be shared with third parties to locate your
vehicle. Further information is available at Toyota.com.
■Emergency Assistance Button (“SOS”)
In the event of an emergency on the road, push the “SOS” button to
reach the Safety Connect respon se center. The answering agent
will determine your vehicle’s location, assess the emergency, and
dispatch the necessary assistance required.
If you accidentally press the “SOS” button, tell the response-center
agent that you are not experiencing an emergency.
■
Enhanced Roadside Assistance
Enhanced Roadside Assi stance adds GPS data to the already
included warranty-based Toyota roadside service.
Subscribers can press the “SOS” bu tton to reach a Safety Connect
response-center agent, who can help with a wide range of needs,
such as: towing, flat tire, fuel deli very, etc. For a description of the
Enhanced Roadside Assistance se rvices and their limitations,
please see the Safety Connect Terms and Conditions, which are
available at Toyota.com.
Safety Connect services

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SIENNA_OM_01999-08001_(U)
8
When trouble arises
8-2. Steps to take in an emergency
If your vehicle needs to be towed
The following may indicate a problem with your transaxle. Contact
your Toyota dealer or commercial towing service before towing.
●The engine is running but the vehicle will not move.
● The vehicle makes an abnormal sound.
Do not tow with a sling-type truck
to prevent body damage.
If towing is necessary, we re commend having your vehicle
towed by your Toyota dealer or commercial towing service,
using a wheel-lift type tr uck or flat bed truck.
Use a safety chain system for all towing, and abide by all state/
provincial and local laws.
2WD models: If towing your vehicle with a wheel-lift type truck
from the front, the vehicle’s rear wheels and axles must be in
good conditions. ( P. 532, 533)
If they are damaged, use a to wing dolly or flat bed truck.
AWD models: If towing your vehicl e with a wheel-lift type truck,
use a towing dolly. ( P. 532, 533)
Situations need to contact dealers before towing
Towing with a sling-type truck

5328-2. Steps to take in an emergency
SIENNA_OM_01999-08001_(U)
If you use chains or cables to tie
down your vehicle, the angles
shaded in black must be 45.
Do not overly tighten the tie
downs or the vehicle may be dam-
aged.
Towing with a wheel-lift type truck
From the front (2WD models)From the front (AWD models)
Release the parking brake. Use a towing dolly under the rear
wheels.
From the rear
Use a towing dolly under the front
wheels.
Using a flatbed truck

5338-2. Steps to take in an emergency
SIENNA_OM_01999-08001_(U)
8
When trouble arises
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
■ While towing
Do not turn the engine switch to the “LOCK” position (vehicles without a
smart key system) or off (vehicles with a smart key system).
There is a possibility that the steering wheel is locked and cannot be oper-
ated.
2WD models: Be sure to transport the
vehicle with the front wheels raised or
with all four wheels raised off the ground.
If the vehicle is towed with the front
wheels contacting the ground, the driv-
etrain and related parts may be dam-
aged.
AWD models: Be sure to transport the
vehicle with all four wheels raised off the
ground. If the vehicle is towed with the
tires contacting the ground, the drivetrain
or related parts may be damaged, the
vehicle may fly off the truck.

5348-2. Steps to take in an emergency
SIENNA_OM_01999-08001_(U)
NOTICE
■To prevent damaging the vehicle when towing using a wheel-lift type
truck
When raising the vehicle, ensure adequate ground clearance for towing at
the opposite end of the raised vehicle. Without adequate clearance, the
vehicle could be damaged while being towed.
■ To prevent body damage when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■ Recreational towing (beh ind motor home, etc.)
Never dinghy tow your vehicle to prevent
causing serious damage to the Active
Torque Control 4WD system (AWD mod-
els) and transaxle. (P. 222)

5738-2. Steps to take in an emergency
SIENNA_OM_01999-08001_(U)
8
When trouble arises
Take out the strap and tire bag.
Place tire standing up in rear
tub, after putting the tire in the
tire bag.
Clip clasp to outboard hook.
Clip other clasp to center or
opposite hook location.
Stowing the flat tire
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5748-2. Steps to take in an emergency
SIENNA_OM_01999-08001_(U)
Pull strap to tighten and secure
tire.
Lay down the tire with the outer
side (valve stem) facing up, and
install the holding bracket.
Turn the jack handle clockwise
to raise the tire until the tire is in
the correct position as the jack
handle skips.
Stow the tools.5
Stowing the spare tire
Valve stem1
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