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4-2. Maintenance
PRIUS PHV_OM_OM47A11U_(U)
4
Maintenance and care
■
Resetting the message indicating maintenance is required (U.S.A.
only)
After the required maintenance is performed according to the maintenance
schedule, please reset the message.
To reset the data, follow the procedures described below:
Turn the “POWER” switch off with the trip meter A shown.
Turn the “POWER” switch to ON mode with the MPH or km/h button
( P. 264) held down.
Keep pressing the button until the trip meter indicates “000000” and
the multi-information display indicates that the reset is complete.
■ Allow inspection and repairs to be performed by a Toyota dealer
● Toyota technicians are well-trained specialists and are kept up to date
with the latest service information. They are well informed about the
operation of all systems on your vehicle.
● Keep a copy of the repair order. It proves that the maintenance that has
been performed is under warranty coverage. If any problem should arise
while your vehicle is under warranty, your Toyota dealer will promptly
take care of it.
STEP 1
STEP 2
STEP 3
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4-2. Maintenance
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Maintenance and care
General maintenance
Engine compartment
ItemsCheck points
Brake fluid Is the brake fluid at the correct
level? (
P. 472)
Engine/power control unit coolant Is the engine/power control unit
coolant at the correct level?
(P. 469)
Engine oil Is the engine oil at the correct
level?
(P. 465)
Exhaust system There should not be any fumes or
strange sounds.
Radiator/condenser The radiator and condenser
should be free from foreign
objects. (
P. 471)
Washer fluid Is there sufficient washer fluid?
(P. 474)
Listed below are the general maintenance items that should be per-
formed at the intervals specified in the “Owner’s Warranty Informa-
tion Booklet” or “Owner’s Manual Supplement/Scheduled
Maintenance Guide”. It is recommended that any problem you notice
should be brought to the attention of your Toyota dealer or qualified
service shop for advice.
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4-2. Maintenance
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Emission inspection and maintenance (I/M) programs
Some states have vehicle emission inspection programs which
include OBD (On Board Diagnostics) checks. The OBD system moni-
tors the operation of the emission control system.
■If the malfunction indicator lamp comes on
The OBD system determines that a problem exists somewhere
in the emission control system. Your vehicle may not pass the I/
M test and may need to be repaired. Contact your Toyota dealer
to service the vehicle.
■ Your vehicle may not pass the I/M test in the following situa-
tions:
●When the 12-volt battery is disconnected or discharged
Readiness codes that are se t during ordinary driving are
erased.
Also, depending on your driving habits, the readiness codes
may not be completely set.
● When the fuel tank cap is loose
The malfunction indicator lamp comes on indicating a tempo-
rary malfunction and your vehi cle may not pass the I/M test.
■ When the malfunction indicator lamp still remains on after
several driving trips
The error code in the OBD system will not be cleared unless the
vehicle is driven 40 or more times.
■ If your vehicle does not pass the I/M test
Contact your Toyota dealer to prepare the vehicle for re-testing.
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4-3. Do-it-yourself maintenance
PRIUS PHV_OM_OM47A11U_(U)
4
Maintenance and care
NOTICE
■When replacing the tires
When removing or fitting the wheels, tires or the tire pressure warning
valve and transmitter, contact your
Toyota dealer as the tire pressure
warning valve and transmitter may be damaged if not handled correctly.
■To avoid damage to the tire pressure warning valves and transmit-
ters
When a tire is repaired with liquid sealants, the tire pressure warning
valve and transmitter may not operate properly. If a liquid sealant is
used, contact your Toyota dealer or other qualified service shop as soon
as possible. Make sure to replace the tire pressure warning valve and
transmitter when replacing the tire. ( P. 482)
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468 4-3. Do-it-yourself maintenance
PRIUS PHV_OM_OM47A11U_(U)
CAUTION
■Used engine oil
●Used engine oil contains potentially harmful contaminants which may
cause skin disorders such as inflammation and skin cancer, so care
should be taken to avoid prolonged and repeated contact. To remove used
engine oil from your skin, wash thoroughly with soap and water.
● Dispose of used oil and filters only in a safe and acceptable manner. Do
not dispose of used oil and filters in household trash, in sewers or onto the
ground. Call your Toyota dealer, service station or auto parts store for
information concerning recycling or disposal.
● Do not leave used engine oil within the reach of children.
NOTICE
■To prevent serious engine damage
Check the oil level on a regular basis.
■ When replacing the engine oil
●Be careful not to spill engine oil on the vehicle components.
● Avoid overfilling, or the engine could be damaged.
● Check the oil level on the dipstick every time you refill the vehicle.
● Be sure the engine oil filler cap is properly tightened.
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4-3. Do-it-yourself maintenance
PRIUS PHV_OM_OM47A11U_(U)
4
Maintenance and care
NOTICE
■Repairing or replacing tires, wheels, tire pressure warning valves,
transmitters and tire valve caps
●When removing or fitting the wheels, tires or the tire pressure warning
valves and transmitters, contact your
Toyota dealer as the tire pres-
sure warning valves and transmitters may be damaged if not handled
correctly.
●When replacing tire valve caps, do not use tire valve caps other than
those specified. The cap may become stuck.
■To avoid damage to the tire pressure warning valves and transmit-
ters
When a tire is repaired with liquid sealants, the tire pressure warning
valve and transmitter may not operate properly. If a liquid sealant is
used, contact your Toyota dealer or other qualified service shop as soon
as possible. Make sure to replace the tire pressure warning valve and
transmitter when replacing the tire. ( P. 482)
■Driving on rough roads
Take particular care when driving on roads with loose surfaces or pot-
holes.
These conditions may cause losses in tire inflation pressure, reducing
the cushioning ability of the tires. In addition, driving on rough roads may
cause damage to the tires themselves, as well as the vehicle’s wheels
and body.
■If tire inflation pressure of each tire becomes low while driving
Do not continue driving, or your tires and/or wheels may be ruined.
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496 4-3. Do-it-yourself maintenance
PRIUS PHV_OM_OM47A11U_(U)
CAUTION
■Use of defective wheels prohibited
Do not use cracked or deformed wheels.
Doing so could cause the tire to leak air during driving, possibly causing
an accident.
NOTICE
■Replacing tire pressure warning valves and transmitters
●Because tire repair or replacement may affect the tire pressure warn-
ing valves and transmitters, make sure to have tires serviced by your
Toyota dealer or other qualified service shop. In addition, make sure to
purchase your tire pressure warning valves and transmitters at your
Toyota dealer.
●Ensure that only genuine Toyota wheels are used on your vehicle.
Tire pressure warning valves and transmitters may not work properly
with non-genuine wheels.
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5
When trouble arises
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5-1. Essential information
PRIUS PHV_OM_OM47A11U_(U)
If your vehicle needs to be towed
Situations when it is not possible to be towed by another vehicle
In the following situations, it is not possible to be towed by another
vehicle using cables or chains, as the front wheels may be locked
due to the parking lock. Contact your Toyota dealer or a commercial
towing service.
● There is a malfunction in the shift control system. ( P. 552)
● There is a malfunction in the immobilizer system. ( P. 183)
● There is a malfunction in the smart key system. ( P. 599)
● The 12-volt battery is discharged. ( P. 601)
Situations needs to contact dealers before towing
The following may indicate a problem with your hybrid transmission.
Contact your Toyota dealer or commercial towing service before tow-
ing.
● The “CHECK HYBRID SYSTEM” warning message appears on
the multi-information display and the vehicle does not move.
● The vehicle makes an abnormal sound.
If towing is necessary, we recommend having your vehicle towed by
your Toyota dealer or commerci al towing service, using a lift-type
truck or flat bed truck.
Use a safety chain system for all to wing, and abide by all state/pro-
vincial and local laws.