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4-1. Maintenance and careCleaning and protecting the vehicle exterior............ 404
Cleaning and protecting  the vehicle interior............. 407
4-2. Maintenance Maintenance requirements ..................... 411
General maintenance.......... 414
Emission inspection and  maintenance (I/M) 
programs........................... 418
4-3. Do-it-yourself maintenance Do-it-yourself service precautions ....................... 419
Hood ................................... 422
Positioning a floor jack ........ 425
Engine compartment ........... 428
12-volt battery ..................... 440
Tires .................................... 446
Tire inflation pressure ......... 457
Wheels ................................ 461
Electronic key battery.......... 464
Checking and replacing  fuses ................................. 466
Light bulbs........................... 478 5-1. Essential information
Emergency flashers............  494
If your vehicle needs to be towed.......................  495
If you think something is  wrong ...............................  502
5-2. Steps to take in an emergency If a warning light turns on or a warning buzzer 
sounds..............................  503
If a warning message is  displayed ..........................  517
If you have a flat tire ...........  537
If the hybrid system will  not start ............................  550
If you lose your keys...........  552
If the electronic key does  not operate properly .........  553
If the 12-volt battery is  discharged........................  555
If your vehicle overheats ....  561
If the vehicle becomes  stuck .................................  567
If your vehicle has  to be stopped in an 
emergency .......................  569
4Maintenance and care5When trouble arises 
     
        
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1-1. Hybrid system
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Before driving
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■
Air conditioning on/off
Switch the air conditioning ( )  to off when it is not needed.
Doing so can help control excessive gasoline consumption.
In summer: In high temperatures, use the recirculated air mode.
Doing so will help to reduce t he burden on the air conditioner
and reduce fuel consumption as well.
In winter: Because the gasoline engine will not automatically cut
out until the gasoline engine and the interior of the vehicle are
warm, it will consume fuel. Also, fuel consumption can be
improved by avoiding overuse of the heater.
■ Checking tire inflation pressure
Make sure to check the tire inflation pressure frequently.
Improper tire inflation pressure can cause poor  fuel consump-
tion.
Also, as snow tires can cause lar ge amounts of friction, their use
on dry roads can lead to poor fuel  consumption. Use a tire that is
appropriate for the season.
■ Luggage
Carrying heavy luggage can lead to poor fuel consumption.
Avoid carrying unnecessary luggage. Installing a large roof rack
can also cause poor fuel consumption.
■ Warming up before driving
Since the gasoline engine starts up and cuts out automatically
when cold, warming up the engine is unnecessary. Moreover,
frequently driving s hort distances will ca use the engine to
repeatedly warm up, which can lead to poor fuel consumption. 
     
        
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CAUTION
●If the smell of exhaust is noticed inside the vehicle, open the windows and
check that the back door is closed. Large amounts of exhaust in the vehi-
cle can cause driver drowsiness and an accident, resulting in death or a
serious health hazard. Have the vehicle inspected by your Toyota dealer
immediately.
● Do not shift the shift position to P while the vehicle is moving. 
Doing so can damage the transmission and may result in a loss of vehicle\
control.
● Do not shift the shift position to R while the vehicle is moving forward. 
Doing so can damage the transmission and may result in a loss of vehicle\
control.
● Do not shift the shift position to D while the vehicle is moving backward. 
Doing so can damage the transmission and may result in a loss of vehicle\
control.
● Moving the shift position to N while the vehicle is moving will disengage
the hybrid system. Engine braking is not available with the hybrid system
disengaged.
● During normal driving, do not turn off the hybrid system. Turning the hybrid
system off while driving will not cause loss of steering or braking control,
however, power assist to the steering will be lost. This will make it more
difficult to steer smoothly, so you should pull over and stop the vehicle as
soon as it is safe to do so. 
In the event of an emergency, such as if it becomes impossible to stop the
vehicle in the normal way:  P. 569
● Use engine braking (shift position B instead of shift position D) to maintain
a safe speed when driving down a steep hill. 
Using the brakes continuously may cause the brakes to overheat and lose
effectiveness. ( P. 205) 
     
        
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2-1. Driving procedures
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When driving
CAUTION
●
Do not adjust the positions of the steering wheel, the seat, or the inside or
outside rear view mirrors while driving. 
Doing so may result in a loss of vehicle control that can cause accidents,
resulting in death or serious injury.
● Always check that all passengers’ arms, heads or other parts of their body
are not outside the vehicle, as this may result in death or serious injury.
● Do not drive in excess of the speed limit. Even if the legal speed limit per-
mits it, do not drive over 85 mph (140 km/h) unless your vehicle has high-
speed capability tires. Driving over 85 mph (140 km/h) may result in tire
failure, loss of control and possible injury. Be sure to consult a tire dealer
to determine whether the tires on your vehicle are high-speed capability
tires or not before driving at such speeds.
■ When driving on slippery road surfaces
●Sudden braking, acceleration and steering may cause tire slippage and
reduce your ability to control the vehicle, resulting in an accident.
● Sudden acceleration, engine braking due to shifting, or changes in engine
speed could cause the vehicle to skid, resulting in an accident.
● After driving through a puddle, depress the brake pedal to make sure that
the brakes are functioning properly. Wet brake pads may prevent the
brakes from functioning properly. If the brakes on only one side are wet
and not functioning properly, steering control may be affected, resulting in
an accident. 
     
        
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2-1. Driving procedures
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When driving
CAUTION
■
When the vehicle is stopped
●Do not depress the accelerator pedal unnecessarily. 
If the vehicle is in any shift position other than P or N, the vehicle may
accelerate suddenly and unexpectedly, causing an accident.
● Do not leave the vehicle with the hybrid system on for a long time. 
If such a situation cannot be avoided, park the vehicle in an open space
and check that exhaust fumes do not enter the vehicle interior.
● In order to prevent accidents due to the vehicle rolling away, always keep
depressing the brake pedal while the “READY” indicator is on. Apply the
parking brake as necessary. 
● If the vehicle is stopped on an incline, in order to prevent accidents caused
by the vehicle rolling forward or backward, always depress the brake pedal
and securely apply the parking brake as needed.
● Avoid revving or racing the engine.
Running the engine at high speed while the vehicle is stopped may cause
the exhaust system to overheat, which could result in a fire if combustible
material is nearby. 
     
        
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194 2-1. Driving procedures
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NOTICE
■When encountering flooded roads
Do not drive on a road that has flooded after heavy rain etc. Doing so may
cause the following serious damage to the vehicle:
●Engine stalling
● Short in electrical components
● Engine damage caused by water immersion
In the event that you drive on a flooded road and the vehicle is flooded, be
sure to have your Toyota dealer check the following:
● Brake function
● Changes in quantity and quality of engine oil, transmission fluid for the
hybrid system, etc.
● Lubricant condition for the bearings and suspension joints (where possi-
ble), and the function of all joints, bearings, etc.
If the shift control system is damaged by flooding, it may not be possible to
shift the shift position to P, or from P to other positions. When the shift posi-
tion cannot be changed from P to any other position, the front wheels will
lock, and you will be unable to tow the vehicle with the front wheels on the
ground, as the front wheels may be locked. In this case, transport the vehicle
with both front wheels or all four wheels lifted. 
     
        
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196 2-1. Driving procedures
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Check that the “READY” indicator is on.
If the “READY” indicator changes from a flashing light to a solid
light and the buzzer sounds, the hybrid system is starting nor-
mally.
The vehicle will not move when the “READY” indicator is off.
The vehicle can move when the “READY” indicator is on even if
the engine is stopped. (The gasoline engine starts or stops auto-
matically in accordance with the state of the vehicle.)
■Stopping the hybrid system
Stop the vehicle completely.
Set the parking brake. ( P. 215)
Shift the shift position to P.
( P. 208)
Check that the shift position
indicator shows P. ( P. 217)
Press the “POWER” switch.
The hybrid system will stop.
Slowly release the brake pedal and check that the indicator
on the “POWER” switch is off.
STEP 4 
STEP 1 
STEP 2 
STEP 3 
STEP 4 
STEP 5  
     
        
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Shift position indicator
The position of the frame on the shift position indicator changes in
accordance with the current shift position.
When any shift position other than D or B is selected, the arrow toward
B and B position indicator disappear from the shift position indicator.
When selecting the shift position, make sure that the shift position has
been changed to the desired position by checking the shift position indica-
tor provided on the instrument cluster.
■ Shift position purpose
*: For good fuel economy and noise reduction, the D position should usu-
ally be used.
Shift positionFunction 
PParking the vehicle/starting the hybrid system
RReversing
NNeutral
DNormal driving*
BApplying moderate engine braking when driving  down hills or on steep slopes