537What to do if... (Troubleshooting)
PRIUS c_U (OM52E68U)
●Is the child-protector lock set?
The rear door cannot be opened from inside the vehicle when the lock is
set. Open the rear door from outside and then unlock the child-protector
lock. ( P. 128)
●Is the shift lever in P? ( P. 182)
●Is the steering wheel unlocked? ( P. 184)
●Is the 12-volt battery discharged? ( P. 478)
●Did you press the “POWER” switch while firmly depressing the brake
pedal? (P. 186)
●Is the shift lever in P? ( P. 189)
●Is the electronic key anywhere detectable inside the vehicle?
(P. 138)
●Is the steering wheel unlocked? ( P. 189)
●Is the electronic key battery weak or depleted?
In this case, the hybrid system can be started in a temporary way.
(P. 476)
●Is the 12-volt battery discharged? ( P. 478)
The rear door cannot be opened
If you think something is wrong
The hybrid system does not start
(vehicles without a smart key system)
The hybrid system does not start
(vehicles with a smart key system)
538What to do if... (Troubleshooting)
PRIUS c_U (OM52E68U)
●Vehicles without a smart key system:
Is the engine switch in the “ON” position?
If you cannot release the shift lever by depressing the brake pedal with the
engine switch in the “ON” position. (P. 475)
●Vehicles with a smart key system:
Is the “POWER” switch in ON mode?
If you cannot release the shift lever by depressing the brake pedal with the
“POWER” switch in ON mode. (P. 475)
●Vehicles without a smart key system:
It is locked to prevent theft of the vehicle if the key is pulled from the engine
switch. (P. 184)
●Vehicles with a smart key system:
It is locked automatically to prevent theft of the vehicle. ( P. 189)
●Is the window lock switch pressed?
The power window except for the one at the driver’s seat cannot be oper-
ated if the window lock switch is pressed. (P. 158)
The shift lever cannot be shifted from P even if you depress
the brake pedal
The steering wheel cannot be turned after the hybrid system
is stopped
The windows do not open or close by operating the power
window switches
539What to do if... (Troubleshooting)
PRIUS c_U (OM52E68U)
●The auto power off function will be operated if the vehicle is left in ACCES-
SORY or ON mode (the hybrid system is not running) for a period of time.
(P. 188)
●The seat belt reminder light is flashing
Are the driver and the front passenger wearing the seat belts? ( P. 443)
●The brake system warning light is on
Is the parking brake released? (P. 200)
Depending on the situation, other types of warning buzzer may also sound.
( P. 441, 449)
●Is the electronic key left inside the vehicle?
Vehicles with a multi-information display: Check the message on the multi-
information display. ( P. 449)
The “POWER” switch is turned off automatically
(vehicles with a smart key system)
A warning buzzer sounds during driving
A warning buzzer sounds when leaving the vehicle
(vehicles with a smart key system)
542Alphabetical index
PRIUS c_U (OM52E68U)
Back door ................................. 133
Back-up lightsReplacing light bulbs............. 425
Wattage ................................ 498
Battery
Checking ............................... 394
Hybrid battery (traction battery) ................... 76
If the vehicle 12-volt battery is discharged .......... 478
Preparing and checking
before winter....................... 241
Bluetooth
® audio
Bluetooth® audio................... 295
Portable player...................... 283
Set up ................................... 287
Using the Bluetooth
®
audio................................... 295
Bluetooth
® phone
Making a phone call .............. 300
Set up ................................... 288
Bottle holders .......................... 356
Brake Fluid ...................................... 496
Parking brake........................ 200
Brake assist ............................. 232
Break-in tips............................. 168 Care
Exterior ................................. 366
Interior .................................. 369
Seat belts.............................. 369
Cargo capacity......................... 179
CD player.................................. 266
Chains ...................................... 242
Child-protectors ...................... 128
Child restraint system
Booster seats, definition ......... 58
Booster seats, installation....... 66
Convertible seats, definition ............................... 58
Convertible seats, installation ............................ 65
Front passenger occupant classification system ............ 50
Infant seat, definition .............. 58
Infant seats, installation .......... 63
Installing CRS with LATCH system ..................... 62
Installing CRS with seat belts.............................. 63
Installing CRS with top tether straps ................... 67
BC
543Alphabetical index
PRIUS c_U (OM52E68U)
Child safetyAirbag precautions .................. 40
Child-protectors .................... 128
Child restraint system ............. 57
How your child should
wear the seat belt ................. 32
Installing child restraints ......... 61
Moon roof precautions .......... 164
Power window lock switch .... 158
Power window precautions ... 161
Removed key battery precautions......................... 415
Seat belt extender precautions........................... 36
Seat belt precautions .............. 34
Seat heater precautions........ 348
12-volt battery precautions................. 396, 481
Cleaning Exterior ................................. 366
Interior................................... 369
Seat belts .............................. 369
Clock........................................... 96
Coat hooks ............................... 360
Condenser................................ 391
Console box ............................. 353
Cooling system Hybrid system overheating ... 483
Cord hook................................. 250
Cruise control .......................... 218
Cup holders.............................. 355
Curtain shield airbags ............... 38
Customizable features ............ 514 Daytime running light
system.................................... 203
Defogger Rear window ......................... 342
Side mirrors .......................... 342
Dimension ................................ 490
Dinghy towing.......................... 181
Display Energy flow ........................... 107
Multi-information display ......... 94
Trip information....................... 94
Warning message................. 449
Do-it-yourself maintenance .... 379
Doors Back door ............................. 133
Door lock .............................. 127
Door windows ....................... 158
Rear door child protector ...... 128
Side doors ............................ 124
Side mirrors .......................... 156
Driver’s seat belt reminder light ........................................ 443
Driving
Break-in tips.......................... 168
Correct posture ....................... 26
Procedures ........................... 166
Winter driving tips ................. 241D
544Alphabetical index
PRIUS c_U (OM52E68U)
Eco drive mode ........................ 197
Electric power steering ........... 232
Electronic keyIf the electronic key does not operate properly ........... 476
Emergency flashers Switch ................................... 430
Emergency, in case of If a warning buzzer sounds........................ 441, 449
If a warning light
turns on .............................. 441
If a warning message is displayed ............................ 449
If the electronic key does not operate properly ........... 476
If the hybrid system will
not start .............................. 473
If the shift lever cannot be shifted from P ................ 475
If the vehicle becomes stuck ................................... 487
If the vehicle 12-volt
battery is discharged .......... 478
If you have a flat tire ............ 462
If you lose your keys ............. 120
If you think something is wrong.................................. 440
If your vehicle has to be stopped in an
emergency.......................... 431
If your vehicle needs to be towed............................. 433
If your vehicle overheats ....... 483 Engine
Compartment ........................ 385
Engine switch ............... 182, 186
Hood ..................................... 382
How to start the hybrid
system ........................ 182, 186
Identification number ............ 491
If the hybrid system will not start .............................. 473
Ignition switch ............... 182, 186
Overheating .......................... 483
“POWER” switch................... 186
Engine coolant Capacity................................ 494
Checking............................... 389
Preparing and checking
before winter ...................... 241
Engine oil Capacity................................ 493
Checking............................... 386
Preparing and checking before winter ...................... 241
Engine/power control unit coolantCapacity................................ 494
Checking............................... 389
Preparing and checking before winter ...................... 241
Engine switch .................. 182, 186
EPS ........................................... 232
EV drive mode ......................... 193
Event data recorder................... 10
Exclusive jump starting terminal .................... 478
E
545Alphabetical index
PRIUS c_U (OM52E68U)
Floor mat .................................... 24
FluidBrake .................................... 496
Washer ................................. 393
Fog lights
Replacing light bulbs............. 427
Switch ................................... 205
Front fog lights Replacing light bulbs............. 427
Switch ................................... 205
Front passenger occupant
classification system .............. 50
Front passenger’s seat belt reminder light................. 443
Front seats Adjustment ............................ 145
Front side marker lights
Replacing light bulbs............. 422
Switch ................................... 201
Wattage ................................ 498
Front turn signal lights Replacing light bulbs............. 424
Switch ................................... 199
Wattage ................................ 498
Fuel Capacity ................................ 492
Fuel gauge .............................. 91
Information ............................ 499
Refueling............................... 214
Type .............................. 214, 492
Fuel door .................................. 214
Fuel filler door.......................... 214
Fuses ........................................ 416
Gauges ....................................... 91
Glove box ................................. 353 Hazard lights
Switch ................................... 430
Head restraints Adjusting .............................. 150
Headlights
Replacing light bulbs ............ 427
Switch ................................... 201
Heaters Seat heaters ......................... 348
Side mirrors .......................... 342
Hill-start assist control ........... 232
Hood ......................................... 382
Horn .......................................... 153
Hybrid system
Emergency shut off system .... 77
Energy monitor/consumption screen ........... 107
High voltage components ....... 76
Hybrid system indicator ........ 102
“POWER” switch................... 186
Vehicle Proximity Notification System .............. 72
I/M test ...................................... 378
Identification Engine .................................. 492
Tire ....................................... 502
Vehicle .................................. 491
Ignition switch ................. 182, 186
Illuminated entry system ........ 351
Immobilizer system ................... 82
Indicator lights........................... 86
Initialization Items to initialize ................... 519
Inside rear view mirror ............ 155
Interior lights Switch ................................... 350
Wattage ................................ 498
iPod........................................... 272
F
G
H
I
547Alphabetical index
PRIUS c_U (OM52E68U)
MaintenanceDo-it-yourself maintenance....................... 379
Emission inspection and maintenance (I/M)
programs ............................ 378
General maintenance ........... 375
Maintenance data ................. 490
Maintenance requirements ... 372
Meter Instrument panel light
control................................... 92
Meters ..................................... 91
Microphone .............................. 298
Mirrors Inside rear view mirror .......... 155
Outside rear view mirror defogger ............................. 342
Outside rear view mirrors...... 156
Vanity mirrors........................ 357
Moon roof ................................. 162
MP3 disc ................................... 266
Multi-information display .......... 94
Navigation system
*
Noise from under vehicle............ 8 Odometer ................................... 97
Oil
Engine oil .............................. 493
Opener Back door ............................. 133
Fuel filler door ....................... 214
Hood ..................................... 382
Outside rear view mirrors Adjusting and folding ............ 156
Defogger ............................... 342
Outside temperature
display.................................... 357
Overheating, Hybrid system.................................... 483
Parking brake........................... 200
Parking lights Replacing light bulbs ............ 424
Switch ................................... 201
Wattage ................................ 498
Personal lights Switch ................................... 350
Wattage ................................ 498
Power outlet ............................. 359
“POWER” switch ..................... 186
Power windows ....................... 158
M
N
O
P
*: For vehicles with a navigation system, refer to the “NAVIGATION SYSTEM OWNER'S MANUAL”.