Page 474 of 552
4748-2. Steps to take in an emergency
PRIUS c_U (OM52E68U)
When the hybrid system does not start, the following steps can be
used as an interim measure to start the hybrid system if the “POWER”
switch is functioning normally.
Do not use this starting procedure except in case of emergency.Set the parking brake.
Shift the shift lever to P.
Turn the “POWER” switch to ACCESSORY mode.
Press and hold the “POWER” switch for about 15 seconds.
Even if the hybrid system can be started using the above steps, the
system may be malfunctioning. Have the vehicle inspected by your
Toyota dealer.
Emergency start function (vehicles with a smart key system)
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Page 476 of 552

4768-2. Steps to take in an emergency
PRIUS c_U (OM52E68U)
Use the mechanical key (P. 1 1 9 )
in order to perform the following
operations (driver’s door only):
Unlocks the doors
Locks all the doors
Turning the key rearward unlocks
the driver’s door. Turning the key
once again within 5 seconds
unlocks the other doors.
Ensure that the shift lever is in P and depress the brake pedal.
Touch the Toyota emblem side
of the electronic key to the
“POWER” switch.
When the electronic key is
detected, a buzzer sounds and the
“POWER” switch will turn to ON
mode.
When the smart key system is
deactivated in customization set-
ting, the power switch will turn to
ACCESSORY mode.
If the electronic key does not operate prop-
erly (vehicles with a smar t key system)
If communication between the electronic key and vehicle is
interrupted ( P. 140) or the electronic key cannot be used
because the battery is depleted, the smart key system and wire-
less remote control cannot be used. In such cases, the doors
can be opened and the hybrid system can be started by follow-
ing the procedure below.
Locking and unlocking the doors
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Starting the hybrid system
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Page 477 of 552

4778-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U (OM52E68U)
Firmly depress the brake pedal and check that is displayed
on the multi-information display.
Press the “POWER” switch.
In the event that the “POWER” switch still cannot be operated, contact
your Toyota dealer.
■ Stopping the hybrid system
Shift the shift lever to P and press the “POWER” switch as you normally do
when stopping the hybrid system.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced imm ediately when the battery is depleted.
( P. 413)
■ Changing “POWER” switch modes
Release the brake pedal and press the “POWER” switch in above.
The hybrid system does not start and modes will be changed each time the
switch is pressed. ( P. 187)
■ If the doors cannot be locked or unlocked by the smart key system
Lock and unlock the doors by the mechanical key or wireless remote control.
■ When the electronic key does not work properly
●Make sure that the smart key system has not been deactivated in the cus-
tomization setting. If it is off, turn the function on.
(Customizable features P. 514)
● Check if battery-saving mode is set. If it is set, cancel the function.
(P. 139)
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Page 478 of 552
4788-2. Steps to take in an emergency
PRIUS c_U (OM52E68U)
If you have a set of jumper (or booster) cables and a second vehicle
with a 12-volt battery, you can jump start your vehicle by following the
steps below.Open the hood and remove the
fuse box cover.
Push the tab in and lift the cover
off.
Open the exclusive jump start-
ing terminal cover.
Push the tab in and open the cover.
If the vehicle 12-volt batter y is discharged
The following procedures may be used to start the hybrid sys-
tem if the vehicle’s 12-volt battery is discharged.
You can also call your Toyota dealer or a qualified repair shop.
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Page 479 of 552

4798-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U (OM52E68U)
Connect the jumper cables according to the following procedure:Connect a positive jumper cable clamp to the exclusive jump
starting terminal on your vehicle.
Connect the clamp on the other end of the positive cable to the
positive (+) battery terminal on the second vehicle.
Connect a negative cable clamp to the negative (-) battery termi-
nal on the second vehicle.
Connect the clamp at the other end of the negative cable to a
solid, stationary, unpainted metallic point away from the exclusive
jump starting terminal and any moving parts, as shown in the
illustration.
Start the engine of the second vehicle. Increase the engine speed
slightly and maintain that level for approximately 5 minutes to
recharge the 12-volt battery of your vehicle.
Vehicles with a smart key system only: Open and close any of the
doors of your vehicle with the “POWER” switch off.
Vehicles without a smart key system:
Maintain the engine speed of the second vehicle and start the
hybrid system of your vehicle by turning the engine switch to the
“ON” position.
Vehicles with a smart key system:
Maintain the engine speed of the second vehicle and start the
hybrid system of your vehicle by turning the “POWER” switch to ON
mode.3
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Page 480 of 552

4808-2. Steps to take in an emergency
PRIUS c_U (OM52E68U)
Make sure the “READY” indicator comes on. If the indicator does
not come on, contact your Toyota dealer.
Once the hybrid system has started, remove the jumper cables in
the exact reverse order from which they were connected.
Close the exclusive jump starting terminal cover, and reinstall the
fuse box cover to its original position.
When installing, first hook the fuse box cover onto the two rear tabs.
Once the hybrid system starts, have the vehicle inspected at your
Toyota dealer as soon as possible.
■Starting the hybrid system when the 12-volt battery is discharged
The hybrid system cannot be started by push-starting.
■ To prevent 12-volt battery discharge
●Turn off the headlights and the audio system while the hybrid system is off.
● Turn off any unnecessary electrical components when the vehicle is running
at a low speed for an extended period, such as in heavy traffic.
■ Precautions when the 12-volt battery is discharged (vehicles with a
smart key system)
●In some cases, it may not be possible to unlock the doors using the smart
key system immediately after the 12-volt battery has been disconnected and
reconnected. Use the wireless remote control or the mechanical key to lock
or unlock the doors.
● The hybrid system may not start on the first attempt after the 12-volt battery
has recharged but will start normally after the second attempt. This is not a
malfunction.
● The “POWER” switch mode is memorized by the vehicle. When the 12-volt
battery is reconnected, the system will return to the mode it was in before
the 12-volt battery was discharged. Before disconnecting the 12-volt battery,
turn the “POWER” switch off.
If the “POWER” switch was in ACCESSORY or ON mode before the 12-volt
battery was discharged, the audio sy stem and/or air conditioning system
may operate when the 12-volt battery is reconnected.
■ Charging the 12-volt battery
The electricity stored in the 12-volt battery will discharge gradually even when
the vehicle is not in use, due to natural discharge and the draining effects of
certain electrical appliances. If the vehicle is left for a long time, the 12-volt
battery may discharge, and the hybrid system may be unable to start. (The
12-volt battery recharges automatically while the hybrid system is operating.)
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Page 483 of 552

4838-2. Steps to take in an emergency
8
When trouble arises
PRIUS c_U (OM52E68U)
● ( P. 450) is shown on the multi-information display.
● The hybrid system overheat warning message ( P. 453) is shown
on the multi-information display.
● Steam comes out from under the hood.
■If is shown on the multi-information display
Stop the vehicle in a safe place and turn off the air conditioning
system, and then stop the hybrid system.
If you see steam:
Carefully lift the hood after the steam subsides.
If you do not see steam:
Carefully lift the hood.
After the hybrid system has
cooled down sufficiently,
inspect the hoses and radia-
tor core (radiator) for any
leaks. Radiator
Cooling fan
If a large amount of coolant
leaks, immediately contact
your Toyota dealer.
The coolant level is satisfac-
tory if it is between the
“FULL” and “LOW” lines on
the reservoir.Reservoir
“FULL” line
“LOW” line
If your vehicle overheats
The following may indicate that your vehicle is overheating.
Correction procedures
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Page 484 of 552
4848-2. Steps to take in an emergency
PRIUS c_U (OM52E68U)
Add coolant if necessary.
Water can be used in an emer-
gency if coolant is unavailable.
Start the hybrid system and turn the air conditioning system on to
check that the radiator cooling fan operates and to check for
coolant leaks from the radiator or hoses.
The fan operates when the air conditioning system is turned on immedi-
ately after a cold start. Confirm that the fan is operating by checking the
fan sound and air flow. If it is difficult to check these, turn the air condi-
tioning system on and off repeatedly.
(The fan may not operate in freezing temperatures.)
If the fan is not operating:
Stop the hybrid system immediately and contact your Toyota
dealer.
If the fan is operating:
Have the vehicle inspected at the nearest Toyota dealer.
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