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4
3
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HIGHLANDER_U (OM48E98U)
10
8-1. Essential informationEmergency flashers .......... 554
If your vehicle has to be stopped in an
emergency ...................... 555
8-2. Steps to take in an emergency
If your vehicle needs to be towed ......................... 557
If you think something is wrong........................... 561
Fuel pump shut off system............................. 562
If a warning light turns on or a warning buzzer
sounds ............................ 563
If a warning message is displayed ......................... 572
If you have a flat tire .......... 590
If the engine will not start ................................. 615
If the shift lever cannot be shifted from P ............. 617
If the electronic key does not operate properly ........ 618
If the vehicle battery is discharged ...................... 621
If your vehicle overheats ... 626
If the vehicle becomes stuck................................ 629 9-1. Specifications
Maintenance data (fuel, oil level, etc.) .......... 632
Fuel information ................. 646
Tire information.................. 649
9-2. Customization Customizable features ....... 662
9-3. Initialization Items to initialize ................ 672
Reporting safety defects for U.S. owners................ 674
Seat belt instructions for Canadian owners
(in French) ....................... 675
SRS airbag instructions for Canadian owners
(in French) ....................... 678
What to do if... (Troubleshooting) ..................... 688
Alphabetical index ...................... 694
8When trouble arises9Vehicle specifications
10For owners
Index
11
HIGHLANDER_U (OM48E98U)The SRS airbag and seat belt pretensioner devices in your Toyota contain
explosive chemicals. If the vehicle is scrapped with the airbags and seat belt
pretensioners left as they are, this may cause an accident such as fire. Be
sure to have the systems of the SRS airbag and seat belt pretensioner
removed and disposed of by a qualified service shop or by your Toyota dealer
before you scrap your vehicle.
Special handling may apply, See www.dtsc.ca.gov/hazardouswaste/perchlor-
ate.
Your vehicle has components that may contain perchlorate. These compo-
nents may include airbag, seat belt pretensioners, and wireless remote con-
trol batteries.
Scrapping of your Toyota
Perchlorate Material
WARNING
■
General precautions while driving
Driving under the influence: Never drive your vehicle when under the influ-
ence of alcohol or drugs that have impaired your ability to operate your vehi-
cle. Alcohol and certain drugs delay reaction time, impair judgment and
reduce coordination, which could lead to an accident that could result in
death or serious injury.
Defensive driving: Always drive defensively. Anticipate mistakes that other
drivers or pedestrians might make and be ready to avoid accidents.
Driver distraction: Always give your full attention to driving. Anything that
distracts the driver, such as adjusting controls, talking on a cellular phone or
reading can result in a collision with resulting death or serious injury to you,
your occupants or others.
■ General precaution regard ing children’s safety
Never leave children unattended in the vehicle, and never allow children to
have or use the key.
Children may be able to start the vehicle or shift the vehicle into neutral.
There is also a danger that children may injure themselves by playing with
the windows, the moon roof, or other features of the vehicle. In addition,
heat build-up or extremely cold temperatures inside the vehicle can be fatal
to children.
15Pictorial index
HIGHLANDER_U (OM48E98U)Fuel filler door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 257
Refueling method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 257
Fuel type/fuel tank capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 635
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 515
Tire size/inflation pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 642
Winter tires/tire chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 323
Checking/rotation/tire pressure warning system . . . . . . . . . . . P. 515
Coping with flat tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 590
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 500
Opening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 500
Engine oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 636
Coping with overheat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 626
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 575
Headlights/daytime running lights . . . . . . . . . . . . . . . . . . . . P. 241
Front fog lights
*. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 252
Turn signal lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 239
Stop/tail lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 241
Hill-start assist control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 298
Downhill assist control system
*. . . . . . . . . . . . . . . . . . . . . . . . P. 304
License plate lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 241
Back-up lights
Shifting the shift lever to R . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 234
Side marker lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 241
6
7
8
Light bulbs of the exterior lights for driving
(Replacing method: P. 539, Watts: P. 645)
*: If equipped
9
10
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12
13
14
15
16Pictorial index
HIGHLANDER_U (OM48E98U)
■Instrument panel
Engine switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 225, 228
Starting the engine/changing the modes . . . . . . . . . . . . . P. 225, 228
Emergency stop of the engine . . . . . . . . . . . . . . . . . . . . . . . . . P. 555
When the engine will not start . . . . . . . . . . . . . . . . . . . . . . . . . P. 615
Warning messages
*1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 586
Shift lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 234
Changing the shift position. . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 234
Precautions against towing . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 557
When the shift lever does not move. . . . . . . . . . . . . . . . . . . . . P. 617
Meters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 94
Reading the meters/adjusting the meter light . . . . . . . . . . . . . . P. 94
Warning lights/indicator lights . . . . . . . . . . . . . . . . . . . . . . . . . . P. 88
When the warning lights come on . . . . . . . . . . . . . . . . . . . . . . P. 563
Multi-information display . . . . . . . . . . . . . . . . . . . . . . . . P. 97, 101
Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 97, 101
When a warning message or indicator is displayed . . . . . . . . . P. 572
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291-1. For safe use
1
For safety and security
HIGHLANDER_U (OM48E98U)
Make sure that you can see backward clearly by adjusting the inside
and outside rear view mirrors properly. ( P. 174, 176)
Adjusting the mirrors
WARNING
Observe the following precautions.
Failure to do so may result in death or serious injury.
●Do not adjust the position of the driver’s seat while driving.
Doing so could cause the driver to lose control of the vehicle.
● Do not place a cushion between the driver or passenger and the seatback.
A cushion may prevent correct posture from being achieved, and reduce
the effectiveness of the seat belt and head restraint.
● Do not place anything under the front seats.
Objects placed under the front seats may become jammed in the seat
tracks and stop the seat from locking in place. This may lead to an acci-
dent and the adjustment mechanism may also be damaged.
● When driving over long distances, take regular breaks before you start to
feel tired.
Also, if you feel tired or sleepy while driving, do not force yourself to con-
tinue driving and take a break immediately.
601-1. For safe use
HIGHLANDER_U (OM48E98U)
●It is recommended that children sit in the rear seats to avoid acci-
dental contact with the shift lever, wiper switch etc.
● Use the rear door child-protector lock or the window lock switch to
avoid children opening the door while driving or operating the
power window accidentally.
● Do not let small children operate equipment which may catch or
pinch body parts, such as the power window, hood, back door,
seats etc.
Safety information for children
Observe the following precautions when children are in the vehi-
cle.
Use a child restraint system appropriate for the child, until the
child becomes large enough to properly wear the vehicle’s seat
belt.
WARNING
Never leave children unattended in the vehicle, and never allow children to
have or use the key.
Children may be able to start the vehicle or shift the vehicle into neutral.
There is also a danger that children may injure themselves by playing with
the windows or other features of the vehicle. In addition, heat build-up or
extremely cold temperatures inside the vehicle can be fatal to children.
80
HIGHLANDER_U (OM48E98U)
1-2. Theft deterrent system
Vehicles without a smart key sys-
tem:
The indicator light flashes after
the key has been removed from
the engine switch to indicate that
the system is operating.
The indicator light stops flashing
after the registered key has been
inserted into the engine switch to
indicate that the system has been
canceled.
Vehicles with a smart key system:
The indicator light flashes after the engine switch has been turned off
to indicate that the system is operating.
The indicator light stops flashing after the engine switch has been
turned to ACCESSORY or IGNITION ON mode to indicate that the
system has been canceled.
Engine immobilizer system
The vehicle’s keys have built-in transponder chips that prevent
the engine from starting if a key has not been previously regis-
tered in the vehicle’s on-board computer.
Never leave the keys inside the vehicle when you leave the vehi-
cle.
This system is designed to help prevent vehicle theft but does
not guarantee absolute security against all vehicle thefts.
831-2. Theft deterrent system
1
For safety and security
HIGHLANDER_U (OM48E98U)
Do one of the following to deactivate or stop the alarms:
● Unlock the doors.
● Vehicles without a smart key system : Turn the engine switch to the
“ACC” or “ON” position, or start the engine. (The alarm will be deac-
tivated or stopped after a few seconds.)
● Vehicles with a smart key system: Turn the engine switch to
ACCESSORY or IGNITION ON mode, or start the engine. (The
alarm will be deactivated or stopped after a few seconds.)
● Open the glass hatch (if equipped) using the entry function (vehi-
cles with smart key system).
■System maintenance
The vehicle has a maintenance-free type alarm system.
■ Items to check before locking the vehicle
To prevent unexpected triggering of the alarm and vehicle theft, make sure of
the following:
●Nobody is in the vehicle.
● The windows and the following openings are closed before the alarm is set.
• The glass hatch (if equipped)
• The moon roof (if equipped)
• The panoramic moon roof (if equipped)
● No valuables or other personal items are left in the vehicle.
Deactivating or stopping the alarm