TABLE OF CONTENTS6
HIGHLANDER_U (OM48E98U)6-4. Using the other interior
features
Other interior features ....... 455
• Sun visors .................... 455
• Vanity mirrors............... 455
• Conversation mirror ..... 456
• Clock ............................ 457
• Outside temperature display.......................... 458
• Power outlets ............... 459
• Rear sunshades........... 462
• Armrest ........................ 463
• Coat hooks................... 464
• Assist grips .................. 464
• Side table ..................... 465
Garage door opener .......... 466
Safety Connect.................. 473
Compass ........................... 479 7-1. Maintenance and care
Cleaning and protecting the vehicle exterior .......... 484
Cleaning and protecting the vehicle interior ........... 487
7-2. Maintenance Maintenance requirements ................... 490
General maintenance ........ 493
Emission inspection and maintenance (I/M)
programs ......................... 497
7-3. Do-it-yourself maintenance Do-it-yourself service precautions ...................... 498
Hood .................................. 500
Positioning a floor jack....... 502
Engine compartment ......... 503
Tires................................... 515
Tire inflation pressure ........ 525
Wheels............................... 528
Air conditioning filter .......... 530
Wireless remote control/ electronic key battery ...... 532
Checking and replacing fuses ................................ 535
Light bulbs ......................... 539
7Maintenance and care
7
1
8 7
6
5
4
3
2
9
HIGHLANDER_U (OM48E98U)
10
8-1. Essential informationEmergency flashers .......... 554
If your vehicle has to be stopped in an
emergency ...................... 555
8-2. Steps to take in an emergency
If your vehicle needs to be towed ......................... 557
If you think something is wrong........................... 561
Fuel pump shut off system............................. 562
If a warning light turns on or a warning buzzer
sounds ............................ 563
If a warning message is displayed ......................... 572
If you have a flat tire .......... 590
If the engine will not start ................................. 615
If the shift lever cannot be shifted from P ............. 617
If the electronic key does not operate properly ........ 618
If the vehicle battery is discharged ...................... 621
If your vehicle overheats ... 626
If the vehicle becomes stuck................................ 629 9-1. Specifications
Maintenance data (fuel, oil level, etc.) .......... 632
Fuel information ................. 646
Tire information.................. 649
9-2. Customization Customizable features ....... 662
9-3. Initialization Items to initialize ................ 672
Reporting safety defects for U.S. owners................ 674
Seat belt instructions for Canadian owners
(in French) ....................... 675
SRS airbag instructions for Canadian owners
(in French) ....................... 678
What to do if... (Troubleshooting) ..................... 688
Alphabetical index ...................... 694
8When trouble arises9Vehicle specifications
10For owners
Index
15Pictorial index
HIGHLANDER_U (OM48E98U)Fuel filler door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 257
Refueling method . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 257
Fuel type/fuel tank capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 635
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 515
Tire size/inflation pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 642
Winter tires/tire chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 323
Checking/rotation/tire pressure warning system . . . . . . . . . . . P. 515
Coping with flat tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 590
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 500
Opening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 500
Engine oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 636
Coping with overheat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 626
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 575
Headlights/daytime running lights . . . . . . . . . . . . . . . . . . . . P. 241
Front fog lights
*. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 252
Turn signal lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 239
Stop/tail lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 241
Hill-start assist control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 298
Downhill assist control system
*. . . . . . . . . . . . . . . . . . . . . . . . P. 304
License plate lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 241
Back-up lights
Shifting the shift lever to R . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 234
Side marker lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 241
6
7
8
Light bulbs of the exterior lights for driving
(Replacing method: P. 539, Watts: P. 645)
*: If equipped
9
10
11
12
13
14
15
2004-1. Before driving
HIGHLANDER_U (OM48E98U)
NOTICE
■When parking the vehicle
Always shift the shift lever to P. Failure to do so may cause the vehicle to
move or the vehicle may accelerate suddenly if the accelerator pedal is
accidentally depressed.
■ Avoiding damage to vehicle parts
● Do not turn the steering wheel fully in either direction and hold it there for
an extended period of time.
Doing so may damage the power steering motor.
● When driving over bumps in the road, drive as slowly as possible to avoid
damaging the wheels, underside of the vehicle, etc.
■ If you get a flat tire while driving
A flat or damaged tire may cause the following situations. Hold the steering
wheel firmly and gradually depress the brake pedal to slow down the vehi-
cle.
● It may be difficult to control your vehicle.
● The vehicle will make abnormal sounds or vibrations.
● The vehicle will lean abnormally.
Information on what to do in case of a flat tire ( P. 590)
■ When encounterin g flooded roads
Do not drive on a road that has flooded after heavy rain etc. Doing so may
cause the following serious damage to the vehicle:
● Engine stalling
● Short in electrical components
● Engine damage caused by water immersion
In the event that you drive on a flooded road and the vehicle is flooded, be
sure to have your Toyota dealer check the following:
● Brake function
● Changes in quantity and quality of oil and fluid used for the engine, tran-
saxle, transfer (AWD models), differential (AWD models), etc.
● Lubricant condition for the propeller shaft (AWD models), bearings and
suspension joints (where possible), and the function of all joints, bearings,
etc.
2174-1. Before driving
4
Driving
HIGHLANDER_U (OM48E98U)
Use the wire harness stored in the
rear end under body.
Your vehicle will handle differently when towing a trailer. Help to avoid
an accident, death or serious injury, keep the following in mind when
towing:
● Speed limits for towing a trailer vary by state or province. Do not
exceed the posted to wing speed limit.
● Toyota recommends that the vehicle-trailer speed limit is 65 mph
(104 km/h) on a flat, straight, dry road. Do not exceed this limit, the
posted towing speed limit or the spe ed limit for your trailer as set
forth in your trailer owner’s manual, whichever is lowest. Instability
of the towing vehicle-trailer combination (trailer sway) increases as
speed increases. Exceeding speed limits may cause loss of control.
● Before starting out, check the trailer lights, tires and the vehicle-
trailer connections. Recheck after driving a short distance.
● Practice turning, stopping and reve rsing with the trailer attached in
an area away from traffic until you become accustomed to the feel
of the vehicle-trailer combination.
● Reversing with a trailer attached is difficult and requires practice.
Grip the bottom of the steering wheel and move your hand to the
left to move the traile r to the left. Move your hand to the right to
move the trailer to right. (This is generally opposite to reversing
without a trailer attached.) Avoid sharp or prolonged turning. Have
someone guide you when reversing to reduce the risk of an acci-
dent.
Connecting trailer lights
Trailer towing tips
2204-1. Before driving
HIGHLANDER_U (OM48E98U)
■Matching trailer ball height to trailer coupler height
■ Before towing
Check that the following conditions are met:
●Ensure that your vehicle’s tires are properly inflated. ( P. 642)
● Trailer tires are inflated according to the trailer manufacturer’s recommen-
dation.
● All trailer lights work as required by law.
● All lights work each time you connect them.
● The trailer ball is set at the proper height for the coupler on the trailer.
● The trailer is level when it is hitched.
Do not drive if the trailer is not level, and check for improper tongue weight,
overloading, worn suspension, or other possible causes.
● The trailer cargo is securely loaded.
● The rear view mirrors conform to all applicable federal, state/provincial or
local regulations. If they do not, install rear view mirrors appropriate for tow-
ing purposes.
No matter which class of tow hitch
applies, for a more safe trailer hookup,
the trailer ball setup must be the proper
height for the coupler on the trailer.
Coupler
Trailer ball
1
2
2494-3. Operating the lights and wipers
4
Driving
HIGHLANDER_U (OM48E98U)●
The following factors may affect the amount of time taken to turn high beam
on or off:
• The brightness of headlights, fog lights, and tail lights of oncoming and
preceding vehicles
• The movement and direction of oncoming and preceding vehicles
• When an oncoming or preceding vehicle only has operational lights on one side
• When an oncoming or preceding vehicle is a two-wheeled vehicle
• The condition of the road (gradient, curve, condition of the road surface etc.)
• The number of passengers and amount of luggage
● High beam may be turned on or off when unexpected by the driver.
● Small vehicles, such as bicycles, may not be detected.
● In the situations below, the system may not be able to correctly detect the
surrounding brightness levels, and may flash or expose nearby pedestrians
to the high beam. Therefore, you should consider turning the high beams on
or off manually rather than relying on the Automatic High Beam system.
• In bad weather (rain, snow, fog, sandstorms etc.)
• The windshield is obscured by fog, mist, ice, dirt etc.
• The windshield is cracked or damaged.
• The camera sensor is deformed or dirty.
• Surrounding brightness levels are equal to those of headlights, tail lights
or fog lights.
• Vehicles ahead have headlights or tail lights that are either switched off, dirty, changing color, or have improperly adjusted aim.
• When driving through an area of in termittently changing brightness and
darkness.
• When frequently and repeatedly driving ascending/descending roads, or
roads with rough, bumpy or uneven surfaces (such as stone-paved
roads, gravel tracks etc.).
• When frequently and repeatedly taking curves or driving on a winding
road.
• There is a highly reflective object ahead of the vehicle, such as a sign or a mirror.
• The vehicle’s headlights are damaged or dirty.
• The vehicle is listing or titling, due to a flat tire, a trailer being towed etc.
• The driver believes that the high beam may be causing problems or dis- tress to other drivers or pedestrians nearby.
2854-5. Using the driving support systems
4
Driving
HIGHLANDER_U (OM48E98U)■
Conditions in which the function may not operate correctly
In the following situations, the camera sensor may be unable to recognize
lane markers causing the lane departure warning function to operate incor-
rectly. However, this does not indicate a malfunction.
●When driving through an area with no lane markers, such as a tollbooth, a
crossing or before a ticket checkpoint
● When driving on a sharp curve
● When lane markers are extremely narrow or extremely wide
● When the vehicle leans to one side an unusual amount due to a heavy load
or improper tire inflation pressure
● When the following distance between your vehicle and the vehicle ahead is
extremely short
● When the lane markers are yellow (These may be more difficult for the sys-
tem to recognize compared to white markers.)
● When the lane markers are broken, Botts’ dots (raised pavement markers)
or stones
● When the lane markers are on a curb etc.
● When lane markers are obscured or partially obscured by sand, dirt, etc.
● When there are shadows on the road running parallel with lane markers, or
if a shadow covers the lane markers
● When driving on a particularly bright road surface, such as concrete
● When driving on a road surface that is bright due to reflected light
● When driving in a location where the light level changes rapidly, such as the
entrance to or exit from a tunnel
● When sunlight or the headlights of oncoming vehicles are shining directly
into the camera lens
● When driving on roads that are branching or merging
● When driving on a road surface that is wet due to rain, previous rainfall,
standing water, etc.
● When the vehicle experiences strong up-and-down motion such as when
driving on an extremely rough road or on a seam in the pavement
● When headlight brightness at nighttime is reduced due to dirt on the lenses,
or when the headlights are misaligned
● When driving on winding roads or roads that are uneven
● When driving on rough or unpaved roads
■ When changing the tires
Depending on the tires used, sufficient performance may not be maintainable.
■ Warning messages for the LDA system
Warning messages are used to indicate a system malfunction or to inform t\
he
driver of the need for caution while driving. ( P. 578)