Page 580 of 712

5808-2. Steps to take in an emergency
HIGHLANDER_U (OM48E98U)
(AWD models)
Indicates a malfunction in the AWD systemA buzzer also sounds.
Have the vehicle inspected by your Toyota
dealer.
(If equipped)
Indicates that the LDA (Lane Departure Alert)
system cannot be used because the vehicle
speed is lower than approximately 32 mph (50
km/h)
Drive the vehicle at 32 mph (50 km/h) or
higher.
Indicates that the engine was stopped while driv-
ing
A buzzer also sounds.
Operate the steering wheel with more force
than usual.
Indicates that the engine switch is turned off or
turned to ACCESSORY mode and the driver’s
door is opened while the lights are turned on
A buzzer also sounds.
Turn the lights off.
(If equipped)
Indicates that the moon roof or panoramic moon
roof is not fully closed (with the engine switch off,
and the driver’s door open)
A buzzer also sounds.
Close the moon roof or panoramic moon
roof.
(AWD models)
Indicates that the AWD system is not currently
functional
A buzzer also sounds.
Reduce vehicle speed or stop the vehicle in
a safe place until the warnings clear. In this
case, do not stop the engine.
Warning messageDetails/Actions
(Flashes)
(Flashes)
(Flashes)
Page 587 of 712
5878-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_U (OM48E98U)
OnceContin-
uous
An attempt was made to lock
either front door by opening a
door and putting the inside lock
button into the lock position,
then closing the door with the
electronic key still inside the
vehicle.
Retrieve the electronic key
from the vehicle and lock
the doors again.
Once
The electronic key has a low
battery.
Replace the electronic key
battery. ( P. 532)
Once
The steering lock could not be
released within 3 seconds of
the engine switch being
pressed.
Press the engine switch
while depressing the brake
pedal and moving the
steering wheel left and
right.
Once
Indicates a malfunction in the
smart key system
Have the vehicle inspected
by your Toyota dealer.
Interior
buzzerExterior buzzerWarning messageDetails/Actions
(Flashes)
(Flashes)
(Flashes)
Page 611 of 712

6118-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_U (OM48E98U)
WARNING
■When using the compact spare tire (vehicles with a compact spare
tire)
●Remember that the compact spare tire provided is specifically
designed for use with your vehicle. Do not use your compact spare tire
on another vehicle.
●Do not use more than one compact spare tires simultaneously.
●Replace the compact spare tire with a standard tire as soon as possi-
ble.
●Avoid sudden acceleration, abrupt steering, sudden braking and shift-
ing operations that cause sudden engine braking.
■When the compact spare tire is attached (vehicles with a compact
spare tire)
The vehicle speed may not be correctly detected, and the following sys-
tems may not operate correctly:
Also, not only can the following system not be utilized fully, but it may
even negatively affect the drive-train components:
• AWD system (if equipped)
• ABS & Brake assist
• VSC
•TRAC
• Cruise control (if equipped)
• Dynamic radar cruise control (if equipped)
• Pre-Collision System (if equipped)
• EPS • Automatic High Beam (if
equipped)
• LDA (Lane Departure Alert) (if equipped)
• Intuitive parking assist (if equipped)
• Navigation system (if equipped)
Page 616 of 712

6168-2. Steps to take in an emergency
HIGHLANDER_U (OM48E98U)
One of the following may be the cause of the problem:
●One or both of the battery terminals may be disconnected.
● The battery may be discharged. ( P. 621)
● There may be a malfunction in the steering lock system.
Contact your Toyota dealer if the problem cannot be repaired, or if repair
procedures are unknown.
When the engine does not start, the following steps can be used as an
interim measure to start the engine if the engine switch is functioning
normally:
Set the parking brake.
Shift the shift lever to P.
Turn the engine switch to ACCESSORY mode.
Press and hold the engine switch for about 15 seconds while
depressing the brake pedal firmly.
Even if the engine can be started using the above steps, the system
may be malfunctioning. Have the v ehicle inspected by your Toyota
dealer.
The starter motor does not turn ov er, the interior lights and head-
lights do not turn on, or the horn does not sound.
Emergency start function (vehicles with a smart key system)
1
2
3
4
Page 641 of 712
6419-1. Specifications
9
Vehicle specifications
HIGHLANDER_U (OM48E98U)
*1: Minimum pedal clearance when depressed with a force of 110 lbf (490 N,50 kgf) while the engine is running
*2: Parking brake pedal travel when depre ssed with a force of 67 lbf (300 N,
31 kgf)
Brakes
Pedal clearance*13.4 in. (85 mm) Min.
Pedal free play 0.04 0.08 in. (1 2 mm)
Brake pad wear limit 0.04 in. (1.0 mm)
Parking brake lining
wear limit 0.04 in. (1.0 mm)
Parking brake pedal
travel
*28
11 clicks
Fluid type SAE J1703 or FMVSS No.116 DOT 3
Steering
Free playLess than 1.2 in. (30 mm)
Page 656 of 712

6569-1. Specifications
HIGHLANDER_U (OM48E98U)
Glossary of tire terminology
Tire related termMeaning
Cold tire inflation pres-
sure
Tire pressure when the vehicle has been
parked for three hours or more, or has not
been driven more than 1 mile or 1.5 km under
that condition
Maximum inflation
pressureThe maximum cold inflated pressure to which
a tire may be inflated, shown on the sidewall
of the tire
Recommended infla-
tion pressureCold tire inflation pressure recommended by a
manufacturer
Accessory weight
The combined weight (in excess of those stan-
dard items which may be replaced) of auto-
matic transmission, power steering, power
brakes, power windows, power seats, radio
and heater, to the extent that these items are
available as factory-installed equipment
(whether installed or not)
Curb weight
The weight of a motor vehicle with standard
equipment, including the maximum capacity of
fuel, oil and coolant, and if so equipped, air
conditioning and additional weight optional
engine
Maximum loaded vehi-
cle weight
The sum of:
(a) Curb weight
(b) Accessory weight
(c) Vehicle capacity weight
(d) Production options weight
Normal occupant
weight150 lb. (68 kg) times the number of occupants
specified in the second column of Table 1
*
that follows
Occupant distributionDistribution of occupants in a vehicle as speci-
fied in the third column of Table 1
* below
Page 689 of 712
689What to do if... (Troubleshooting)
HIGHLANDER_U (OM48E98U)
●Is the shift lever in P? (P. 225)
●Is the steering wheel unlocked? ( P. 225)
●Is the battery discharged? (P. 621)
●Did you press the engine switch while firmly depressing the brake pedal?
(P. 228)
●Is the shift lever in P? ( P. 230)
●Is the electronic key anywhere detectable inside the vehicle?
(P. 148)
●Is the steering wheel unlocked? ( P. 231)
●Is the electronic key battery weak or depleted?
In this case, the engine can be started in a temporary way.
(P. 619)
●Is the battery discharged? ( P. 621)
If you think something is wrong
The engine does not start
(vehicles without a smart key system)
The engine does not start
(vehicles with a smart key system)
Page 690 of 712

690What to do if... (Troubleshooting)
HIGHLANDER_U (OM48E98U)
●Vehicles without a smart key system:
Is the engine switch in the “ON” position?
If you cannot release the shift lever by depressing the brake pedal with the
engine switch in the “ON” position. (P. 617)
●Vehicles with a smart key system:
Is the engine switch in IGNITION ON mode?
If you cannot release the shift lever by depressing the brake pedal with the
engine switch in IGNITION ON mode. ( P. 617)
●Vehicles without a smart key system:
It is locked to prevent theft of the vehicle if the key is pulled from the engine
switch. (P. 226)
●Vehicles with a smart key system:
It is locked automatically to prevent theft of the vehicle. ( P. 231)
●Is the window lock switch pressed?
The power window except for the one at the driver’s seat cannot be oper-
ated if the window lock switch is pressed. (P. 179)
The shift lever cannot be shifted from P even if you depress
the brake pedal
The steering wheel cannot be turned after the engine is
stopped
The windows do not open or close by operating the power
window switches