Page 523 of 712

5237-3. Do-it-yourself maintenance
7
Maintenance and care
HIGHLANDER_U (OM48E98U)
NOTE:
Operation is subject to the following two conditions: (1) this device may
not cause interference, and (2) this device must accept any interference,
including interference that may cause undesired operation of the device.
NOTE:
L’utilisation de ce dispositif est autorisée seulement aux deux conditions
suivantes : (1) il ne doit pas produire de brouillage, et (2) l’utilisateur du
dispositif doit être pr êt à accepter tout brouillage radioé lectrique reçu,
même si ce brouillage est su sceptible de compromettre le
fonctionnement du dispositif.
WARNING
■When inspecting or replacing tires
Observe the following precautions to prevent accidents.
Failure to do so may cause damage to parts of the drive train as well as
dangerous handling characteristics, which may lead to an accident
resulting in death or serious injury.
●Do not mix tires of different ma kes, models or tread patterns.
Also, do not mix tires of remarkably different treadwear.
●Do not use tire sizes other than those recommended by Toyota.
●Do not mix differently constructed ti res (radial, bias-belted or bias-ply
tires).
●Do not mix summer, all season and snow tires.
●Vehicles with a compact spare tire: Do not tow if your vehicle has a
compact spare tire installed.
■When initializing the tire pressure warning system
Do not operate the tire pressure warning reset switch without first
adjusting the tire inflation pressure to the specified level. Otherwise, the
tire pressure warning light may not come on even if the tire inflation
pressure is low, or it may come on when the tire inflation pressure is
actually normal.
Page 553 of 712
553
8When trouble arises
HIGHLANDER_U (OM48E98U)8-1. Essential information
Emergency flashers .......... 554
If your vehicle has to be stopped in an
emergency ...................... 555
8-2. Steps to take in an emergency
If your vehicle needs to be towed ......................... 557
If you think something is wrong .............................. 561
Fuel pump shut off system ............................ 562
If a warning light turns on or a warning buzzer
sounds ............................ 563
If a warning message is displayed ..................... 572
If you have a flat tire.......... 590
If the engine will not start ................................. 615
If the shift lever cannot be shifted from P............. 617
If the electronic key does not operate properly........ 618
If the vehicle battery is discharged ...................... 621
If your vehicle overheats ........................ 626
If the vehicle becomes stuck ............................... 629
Page 557 of 712

557
8
When trouble arises
HIGHLANDER_U (OM48E98U)
8-2. Steps to take in an emergency
The following may indicate a problem with your transmission. Contact
your Toyota dealer or commercial towing service before towing.
●The engine is running but the vehicle will not move.
● The vehicle makes an abnormal sound.
Do not tow with a sling-type truck
to prevent body damage.
If your vehicle needs to be towed
If towing is necessary, we re commend having your vehicle
towed by your Toyota dealer or commercial towing service,
using a lift-type truc k or flatbed truck.
Use a safety chain system for all towing, and abide by all state/
provincial and local laws.
2WD models: If towing your vehicle with a wheel-lift type truck
from the front, the vehicle’s rear wheels and axles must be in
good conditions. ( P. 558, 559)
If they are damaged, use a towing dolly or flatbed truck.
AWD models: If towing your vehicl e with a wheel-lift type truck,
use a towing dolly. ( P. 558, 559)
Situations needs to contact dealers before towing
Towing with a sling-type truck
Page 558 of 712
5588-2. Steps to take in an emergency
HIGHLANDER_U (OM48E98U)
If your Toyota is transported by a
flatbed truck, it should be tied
down at the locations shown in the
illustration.
Towing with a wheel-lift type truck
From the front (2WD models)From the front (AWD models)
Release the parking brake. Use a towing dolly under the rear
wheels.
From the rear
Use a towing dolly under the front
wheels.
Using a flatbed truck
Page 606 of 712
6068-2. Steps to take in an emergency
HIGHLANDER_U (OM48E98U)
Remove the center wheel ornament by pushing from the reverse
side.
Be careful not to lose the wheel ornament.
Stand the tire against the
bumper with the inner surface
facing toward you. Pass the
hoist assembly (C) and holding
bracket (B) through the wheel
opening.
Fully depress the secondary
latch (A) and install the bracket
(B) to the hoist assembly (C).
Stowing the flat tire, jack and all tools (with a compact spare tire)
1
2
3
Page 608 of 712
6088-2. Steps to take in an emergency
HIGHLANDER_U (OM48E98U)
Remove the center wheel ornament by pushing from the reverse
side.
Be careful not to lose the wheel ornament.
Stand the tire against the
bumper with the inner surface
facing toward you and install
the outside spare tire cover.
Pass the hoist assembly (C)
and holding bracket (B) through
the wheel opening.
Fully depress the secondary
latch (A) and install the bracket
(B) to the hoist assembly (C).
Stowing the flat tire, jack and all tools (with a full-size spare tire)
1
2
3
4
Page 613 of 712

6138-2. Steps to take in an emergency
8
When trouble arises
HIGHLANDER_U (OM48E98U)
NOTICE
■Be careful when driving over bumps with the compact spare tire
installed on the vehicle.
The vehicle becomes lower when driving with the compact spare tire
compared to when driving with standard tires. Be careful when driving
over uneven road surfaces.
■Driving with tire chains and the compact spare tire
Do not fit tire chains to the compact spare tire.
Tire chains may damage the vehicle body and adversely affect driving
performance.
■When replacing the tires (vehicles with a tire pressure warning sys-
tem)
When removing or fitting the wheels, tires or the tire pressure warning
valve and transmitter, contact your Toyota dealer as the tire pressure
warning valve and transmitter may be damaged if not handled correctly.
■To avoid damage to the tire pressure warning valves and transmit-
ters (vehicles with a tire pressure warning system)
When a tire is repaired with liquid sealants, the tire pressure warning
valve and transmitter may not operate properly. If a liquid sealant is
used, contact your Toyota dealer or other qualified service shop as soon
as possible. Make sure to replace the tire pressure warning valve and
transmitter when replacing the tire. ( P. 516)
■When stowing the flat tire
●Ensure that there is no object caug ht between the tire and the vehicle
underbody.
●Securely tighten the spare tire clamp bolt to hold the spare wheel car-
rier by the hook.
●Stow the flat tire in the spare tire location. Failure to do so may cause
damage to the spare tire carrier. Proper storage reduces the possibility
of injury in a collision or during sudden braking.
●Have the flat tire repaired and the spare tire replaced with it as soon as
possible.
Page 644 of 712
6449-1. Specifications
HIGHLANDER_U (OM48E98U)
■When towing a trailer (245/55R19 103T tires)
On rear tires, add 1 psi (10.0 kPa, 0.1 kgf/cm
2 or bar) to the recom-
mended tire inflation pressure and drive at speeds below 65 mph (104
km/h).