TABLE OF CONTENTS4
HIGHLANDER_HV_U (OM48F02U)5-1. Using the air conditioning
system and defogger
Front automatic air conditioning system ........ 326
Rear automatic air conditioning system ........ 333
Heated steering wheel/ seat heaters/
seat ventilators ................ 336
5-2. Using the interior lights Interior lights list ................ 339
• Interior lights ................. 340
• Personal lights .............. 340
5-3. Using the storage features
List of storage features...... 342
• Glove box...................... 343
• Console box .................. 343
• Bottle holders ................ 344
• Cup holders .................. 345
• Auxiliary boxes .............. 347
• Open tray ...................... 348
Luggage compartment features ........................... 349 5-4. Using the other interior
features
Other interior features........ 351
• Sun visors ..................... 351
• Vanity mirrors ................ 351
• Conversation mirror ....... 352
• Clock ............................. 353
• Outside temperature display ........................... 353
• Power outlets ................ 354
• Rear sunshades ............ 357
• Armrest.......................... 358
• Coat hooks .................... 359
• Assist grips .................... 359
• Side table ...................... 360
Garage door opener .......... 361
Safety Connect .................. 368
Compass ........................... 374
5Interior features
5
1
8 7
6
5
4
3
2
HIGHLANDER_HV_U (OM48F02U)
9
6-1. Maintenance and careCleaning and protecting the vehicle exterior ................ 380
Cleaning and protecting the vehicle interior ................. 383
6-2. Maintenance Maintenance requirements ................... 386
General maintenance ........ 389
Emission inspection and maintenance (I/M)
programs ......................... 393
6-3. Do-it-yourself maintenance
Do-it-yourself service precautions ..................... 394
Hood.................................. 396
Positioning a floor jack ...... 398
Engine compartment ......... 399
12-volt battery ................... 407
Tires .................................. 412
Tire inflation pressure........ 421
Wheels .............................. 424
Air conditioning filter .......... 426
Electronic key battery ........ 428
Checking and replacing fuses ............................... 430
Light bulbs ......................... 434 7-1. Essential information
Emergency flashers ........... 450
If your vehicle has to be stopped in an
emergency....................... 451
7-2. Steps to take in an emergency
If your vehicle needs to be towed ...................... 452
If you think something is wrong ........................... 456
If a warning light turns on or a warning buzzer
sounds ............................. 457
If a warning message is displayed ......................... 466
If you have a flat tire .......... 486
If the hybrid system will not start ........................... 510
If the shift lever cannot be shifted from P ............. 512
If the electronic key does not operate properly ........ 513
If the 12-volt battery is discharged ....................... 516
If your vehicle overheats.... 521
If the vehicle becomes stuck ................................ 525
6Maintenance and care7When trouble arises
19Pictorial index
HIGHLANDER_HV_U (OM48F02U)Parking brake . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 243
Applying/releasing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 243
Precautions against winter season . . . . . . . . . . . . . . . . . . . . . P. 317
Warning buzzer/message . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 466
Turn signal lever . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 242
Headlight switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 244
Headlights/tail lights/daytime running lights . . . . . . . . . . . . . . . P. 244
Front fog lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 254
Wiper and washer switch . . . . . . . . . . . . . . . . . . . . . . . P. 255, 257
Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 255, 257
Adding washer fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 406
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 476
Emergency flasher switch . . . . . . . . . . . . . . . . . . . . . . . . . . P. 450
Hood lock release lever. . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 396
Tilt and telescopic steering lock release lever . . . . . . . . . . P. 173
Adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 173
Automatic air conditioning system . . . . . . . . . . . . . . . . . . . P. 326
Usage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 326
Rear window defogger . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 328
Audio system
*
Clock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 353
Power back door main switch . . . . . . . . . . . . . . . . . . . . . . . P. 136
Fuel filler door opener switch . . . . . . . . . . . . . . . . . . . . . . . . P. 261
*: Refer to “Navigation and Multimedia System Owner’s Manual”.
4
5
6
7
8
9
10
11
12
13
14
24Pictorial index
HIGHLANDER_HV_U (OM48F02U)
■Interior
SRS airbags . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 41
Floor mats. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 28
Front seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 156
Head restraints . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 169
Seat belts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 32
Console box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 343
Cup holders . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 345
Rear seats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 158
Rear automatic air conditioning switches . . . . . . . . . . . . . . P. 333
Second seat heater switches
*1 . . . . . . . . . . . . . . . . . . . . . . P. 338
Armrest . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 358
Side table
*1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 360
Rear seat entertainment system
*1, 2
1
2
3
4
5
6
7
8
9
10
11
12
491-1. For safe use
1
For safety and security
HIGHLANDER_HV_U (OM48F02U)■
SRS airbag deployment conditions (SRS front airbags)
●The SRS front airbags will deploy in the event of an impact that exceeds the
set threshold level (the level of force corresponding to an approximately 12 -
18 mph [20 - 30 km/h] frontal collision with a fixed wall that does not move or
deform).
However, this threshold velocity will be considerably higher in the following
situations:
• If the vehicle strikes an object, such as a parked vehicle or sign pole,
which can move or deform on impact
• If the vehicle is involved in an underride collision, such as a collision in which the front of the vehicle “underrides”, or goes under, the bed of a
truck
● Depending on the type of collision, it is possible that only the seat belt pre-
tensioners will activate.
● The SRS front airbags for the front pass enger will not activate if there is no
passenger sitting in the front passenger seat. However, the SRS front air-
bags for the front passenger may deploy if luggage is put in the seat, even if
the seat is unoccupied. ( P. 54)
● The SRS seat cushion airbag on the front passenger’s seat will not operate
if the occupant is not wearing a seat belt.
■ SRS airbag deployment conditions (SRS side and curtain shield airbags)
● The SRS side and curtain shield airbags will deploy in the event of an
impact that exceeds the set threshold level (the level of force corresponding
to the impact force produced by an approximately 3300 lb. [1500 kg] vehicle
colliding with the vehicle cabin from a direction perpendicular to the vehicle
orientation at an approximate speed of 12 - 18 mph [20 - 30 km/h]).
● The SRS curtain shield airbags will deploy in the event of vehicle rollover.
● The SRS side and curtain shield airbags may also deploy in the event of a
severe frontal collision.
501-1. For safe use
HIGHLANDER_HV_U (OM48F02U)■
Conditions under which the SRS airbags may deploy (inflate), other than
a collision
The SRS front airbags and SRS side and curtain shield airbags may also
deploy if a serious impact occurs to the underside of your vehicle. Some
examples are shown in the illustration.
The SRS curtain shield airbags may also deploy under the situations shown
in the illustration.
■ Types of collisions that may not de ploy the SRS airbags (SRS front air-
bags)
The SRS front airbags do not generally inflate if the vehicle is involved in a
side or rear collision, if it rolls over, or if it is involved in a low-speed frontal
collision. But, whenever a collision of any type causes sufficient forward
deceleration of the vehicle, deployment of the SRS front airbags may occur. ● Hitting a curb, edge of pavement or hard
surface
● Falling into or jumping over a deep hole
● Landing hard or falling
● The angle of vehicle tip-up is marginal
● The vehicle skids and hits a curb stone
● Collision from the side
● Collision from the rear
● Vehicle rollover
541-1. For safe use
HIGHLANDER_HV_U (OM48F02U)
Front passenger occupant classification
system
Your vehicle is equipped with a front passenger occupant classi-
fication system. This system detects the conditions of the front
passenger seat and activates or deactivates the devices for the
front passenger.
Seat belt reminder light
SRS warning light
“AIR BAG OFF” indicator light
“AIR BAG ON” indicator light1
2
3
4
551-1. For safe use
1
For safety and security
HIGHLANDER_HV_U (OM48F02U)■
Adult*1
Condition and operation in the front passenger occupant classi-
fication system
Indicator/
warning light
“AIR BAG ON” and “AIR BAG OFF” indicator lights“AIR BAG ON”
SRS warning lightOff
Seat belt reminder lightOff*2 or
flashing
*3
Devices
Front passenger airbag
ActivatedSide airbag
on the front passenger seat
Curtain shield airbag
in the front passenger side
Front passenger seat cushion airbag
Activated*2
or
deactivated
*3
Front passenger’s seat belt pretensioner and force limiterActivated