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3898-2. Steps to take in an emergency
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When trouble arises
AYGO_EE_OM99J92E
One of the following may be the cause of the problem:
● One or both of the battery terminals may be disconnected.
● The battery may be discharged. (→P. 394)
● There may be a malfunction in the steering lock system (vehicles
with a smart entry & start system).
Contact any authorized Toyota dealer or repairer, or another duly qualified
and equipped professional if the problem cannot be repaired, or if repair
procedures are unknown.
When the engine does not start, the following steps can be used as an
interim measure to start the engine if the engine switch is functioning
normally:
Set the parking brake.
Shift the shift lever to N.
Turn the engine switch to ACCESSORY mode.
Press and hold the engine switch for about 15 seconds while
depressing the brake pedal (multi-mode manual transmission) or
clutch pedal (manual transmission) firmly.
Even if the engine can be started using the above steps, the system
may be malfunctioning. Have the vehicle inspected by any authorized
Toyota dealer or repairer, or another duly qualified and equipped pro-
fessional.
The starter motor does not turn over, the interior lights and head-
lights do not turn on, or the horn does not sound.
Emergency start function
1
2
3
4
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3908-2. Steps to take in an emergency
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If the shift lever cannot be shifted (vehicles
with a multi-mode manual transmission)
■ Charging the battery
→ P. 394
If the shift lever cannot be shifted with your foot on the brake
pedal, there may be a problem with the shift lock system (a sys-
tem to prevent accidental operation of the shift lever). Have the
vehicle inspected by any authorized Toyota dealer or repairer, or
another duly qualified and equipped professional immediately.
Also, when the vehicle’s battery is discharged, the shift lever
cannot be operated.
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3928-2. Steps to take in an emergency
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Ensure that the shift lever is in N and depress the brake pedal
(multi-mode manual transmission) or clutch pedal (manual trans-
mission).
Touch the corner of the elec-
tronic key with the indicator to
the engine switch.
When the electronic key is
detected, a buzzer sounds and the
engine switch will turn to IGNITION
ON mode.
When the smart entry & start sys-
tem is deactivated in customization
setting, the engine switch will turn
to ACCESSORY mode.
Firmly depress the brake pedal (multi-mode manual transmission)
or clutch pedal (manual transmission) and check that smart entry &
start system indicator light (green) turns on.
Press the engine switch.
In the event that the engine still cannot be started, contact any autho-
rized Toyota dealer or repairer, or another duly qualified and equipped
professional.
Starting the engine
1
2
3
4
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3938-2. Steps to take in an emergency
8
When trouble arises
AYGO_EE_OM99J92E
■Stopping the engine
Shift the shift lever to N and press the engine switch as you normally do when
stopping the engine.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced immediately when the battery is depleted.
( →P. 319)
■ Changing engine switch modes
Release the brake pedal (multi-mode m anual transmission) or clutch pedal
(manual transmission) and press t he engine switch in step above.
The engine does not start and modes will be changed each time the switch is
pressed. ( →P. 156)
■ When the electronic key does not work properly
● Make sure that the smart entry & start system has not been deactivated in
the customization setting. If it is off, turn the function on.
(Customizable features: →P. 421)
● Check if battery-saving mode is set. If it is set, cancel the function.
( →P. 115)
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4028-2. Steps to take in an emergency
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If the vehicle becomes stuck
Stop the engine. Set the parking brake and shift the shift lever to N.
Remove the mud, snow or sand from around the stuck tire.
Place wood, stones or some other material to help provide traction
under the tires.
Restart the engine.
Shift the shift lever to E, M or R (vehicles with a multi-mode manual
transmission) or 1 or R (vehicles with a manual transmission) and
release the parking brake. Then, while exercising caution, depress
the accelerator pedal.
■ When it is difficult to free the vehicle (vehicles with a VSC system)
Press to turn off TRC.
Turn off TRC and/or VSC if these functions are hampering your attempts to
free the vehicle. ( →P. 192)
■ Emergency hooks
Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:
When your vehicle becomes stuck and
cannot move, the emergency hooks are
used for another vehicle to pull your
vehicle to pull your vehicle out in an
emergency.
Your vehicle is not designed to tow
another vehicle.
1
2
3
4
5
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4038-2. Steps to take in an emergency
8
When trouble arises
AYGO_EE_OM99J92E
WARNING
■ When attempting to free a stuck vehicle
If you choose to push the vehicle back and forth to free it, make sure the
surrounding area is clear to avoid striking other vehicles, objects or people.
The vehicle may also lunge forward or lunge back suddenly as it becomes
free. Use extreme caution.
■ When shifting the shift lever (vehicles with a multi-mode manual trans-
mission)
Be careful not to shift the shift lever with the accelerator pedal depressed.
This may lead to unexpected rapid acceleration of the vehicle that may
cause an accident resulting in death or serious injury.
NOTICE
■ To avoid damaging the transmission and other components
● Avoid spinning the wheels and depressing the accelerator pedal more
than necessary.
● If the vehicle remains stuck even after these procedures are performed,
the vehicle may require towing to be freed.
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