5308-2. Steps to take in an emergency
AVENSIS_OM_OM20C20E_(EE)
(If equipped)
Indicates a malfunction in the LDA (Lane Depar-
ture Alert)A buzzer also sounds.
→ Stop the vehicle in a safe place. Turn the
engine switch off and then turn it to the
“ON” position (vehicles without smart
entry & start system) or IGNITION ON mode
(vehicles with smart entry & start system)
again to reset the LDA system. Or restart
the LDA system by pressing LDA switch. If
the LDA system becomes normal, the sys-
tem can be activated.
(If equipped)
Indicates a malfunction in the RSA (Road Sign
Assist)
A buzzer also sounds.
→ Have the vehicle inspected by any autho-
rized Toyota dealer or repairer, or another
duly qualified and equipped professional.
(Manual transmission)
Indicates a malfunction in the clutch switch
A buzzer also sounds.
→ Have the vehicle inspected by any autho-
rized Toyota dealer or repairer, or another
duly qualified and equipped professional.
Indicates that the electric parking brake system
cannot perform a request A buzzer also sounds.
→ Have the vehicle inspected by any autho-
rized Toyota dealer or repairer, or another
duly qualified and equipped professional.
Vehicles with Stop & Start system: indicates that
the electric parking brake system cannot perform
a release request when the Stop & Start system
is operating (engine stopped or starting). A buzzer also sounds.
→ If the parking brake is not released once
the engine has restarted and the warning
message has disappeared, pull the parking
brake switch again to release the parking
brake.
Warning messageDetails/Actions
(Flashes)
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5788-2. Steps to take in an emergency
AVENSIS_OM_OM20C20E_(EE)
If the parking brake cannot be released
●Vehicles with Multidrive: Shift the shift lever to P.
● Vehicles with manual transmission: Shift the shift lever to 1 or R.
● Turn the engine switch to the “LOCK” position (vehicles without
smart entry & start system) or off (vehicles with smart entry & start
system).
● Check that the parking brake indicator is off.
● Chock the tires.
● Stop the vehicle on a hard, flat surface.
In the event that the battery is discharged or switch operation
does not release the parking brake, the parking brake can be
released manually using the procedure below. This procedure
should be performed only if necessary, such as in an emer-
gency.
If the switch cannot be operated even when the battery is nor-
mal, the parking brake system may be malfunctioning. Have the
vehicle inspected by any authorized Toyota dealer or repairer, or
another duly qualified and equipped professional immediately.
Before releasing the parking brake manually
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5818-2. Steps to take in an emergency
AVENSIS_OM_OM20C20E_(EE)
8
When trouble arises
■When the seal is damaged
The seal needs to replace by any aut horized Toyota dealer or repairer, or
another duly qualified and equipped professional.
If the trunk/luggage compartment has flooded with water when the seal has
been broken or is missing (for example, if the vehicle has been left outside in
the rain with the trunk lid open or removed), the parking brake system will
need to be replaced.
■ Manual operation of the parking brake
The parking brake cannot be set manually.
WARNING
■ When releasing the parking brake manually
XVehicles without smart entry & start system
● Shift the shift lever to P (Multidrive) or 1 or R (manual transmission), turn
the engine switch to “LOCK” position and chock the tires.
Failure to do so may cause the vehicle to move, resulting in an accident.
● Turn the engine switch to “LOCK” position and check that the parking
brake indicator is off.
Failure to do so may cause the system to operate and turn the parking
brake release tool that is inserted, resulting in an injury.
XVehicles with smart entry & start system
● Shift the shift lever to P (Multidrive) or 1 or R (manual transmission), turn
the engine switch off and chock the tires.
Failure to do so may cause the vehicle to move, resulting in an accident.
● Turn the engine switch off and check that the parking brake indicator is off.
Failure to do so may cause the system to operate and turn the parking
brake release tool that is inserted, resulting in an injury.
NOTICE
■ When releasing the parking brake manually
●Be sure to turn the tool as far as it will go.
Stopping midway will cause switch operation to cancel and will cause the
parking brake system to fail.
● Use designated releasing tool only.
Using commercially available tool may damage the releasing hole and
unable to remove the hole.
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5838-2. Steps to take in an emergency
AVENSIS_OM_OM20C20E_(EE)
8
When trouble arises
Vehicles with Multidrive: Ensure that the shift lever is in P and apply
the brakes.
Vehicles with manual transmission: Ensure that the shift lever is in
N and depress the clutch pedal.
Touch the Toyota emblem side
of the electronic key to the
engine switch.
If any of the doors is opened or
closed while the key is being
touched to the switch, an alarm will
sound to indicate that the start
function cannot detect the key.
Press the engine switch within 10 seconds after the buzzer sounds,
keeping the brake pedal (Multidrive) or clutch pedal (manual trans-
mission) depressed.
In the event that the engine switch still cannot be operated, contact
any authorized Toyota dealer or repairer, or another duly qualified and
equipped professional.
■ Stopping the engine
Shift the shift lever to P (Multidrive) or N (manual transmission) and press the
engine switch as you normally do when stopping the engine.
■ Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the
electronic key battery be replaced imm ediately when the battery is depleted.
( → P. 482)
■ Alarm (if equipped)
Using the mechanical key to lock the doors will not set the alarm system.
If a door is unlocked using the mechanical key when the alarm system is set,
the alarm may be triggered. ( →P. 89)
Starting the engine
1
2
3
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5878-2. Steps to take in an emergency
AVENSIS_OM_OM20C20E_(EE)
8
When trouble arises
■Starting the engine when the battery is discharged (vehicles with Multid-
rive)
The engine cannot be started by push-starting.
■ To prevent battery discharge
●Turn off the headlights and the audio system while the engine is turned off.
● Turn off any unnecessary electrical components when the vehicle is running
at a low speed for an extended period, such as in heavy traffic, etc.
■ Charging the battery
The electricity stored in the battery will discharge gradually even when the
vehicle is not in use, due to natural discharge and the draining effects of cer-
tain electrical appliances. If the vehicle is left for a long time, the battery may
discharge, and the engine may be unable to start. (The battery recharges
automatically during driving.)
■ When the battery is removed or discharged
●Make sure that the key is not inside the vehicle when recharging or replac-
ing the battery. The key may be locked in the vehicle if the alarm is acti-
vated. ( →P. 90)
● Vehicles with smart entry & start system: In some cases, it may not be pos-
sible to unlock the doors using the smart entry & start system when the bat-
tery is discharged. Use the wireless remote control or the mechanical key to
lock or unlock the doors.
● Vehicles with smart entry & start system: The engine may not start on the
first attempt after the battery has recharged but will start normally after the
second attempt. This is not a malfunction.
● Vehicles with smart entry & start system: The engine switch mode is memo-
rized by the vehicle. When the battery is reconnected, the system will return
to the mode it was in before the battery was discharged. Before disconnect-
ing the battery, turn the engine switch off. If you are unsure what mode the
engine switch was in before the battery discharged, be especially careful
when reconnecting the battery.
● Vehicles with Stop & Start system:
After charging the battery or reconnecting the battery terminals, the Stop &
Start system may not automatically stop the engine for approximately 5 to
40 minutes.
■ When exchanging the battery
●Use a battery with the same case size as the previous battery and an equiv-
alent 20 hour rate capacity (20HR) or greater.
• If the sizes differ, the battery cannot be properly secured.
• If the 20 hour rate capacity is low, even if the time period where the vehi-
cle is not used is a short time, the battery may discharge and the engine
may not be able to start.
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5888-2. Steps to take in an emergency
AVENSIS_OM_OM20C20E_(EE)●
Vehicles with Stop & Start system:
Use a battery specified for use with the Stop & Start system and an equiva-
lent battery. If an unsupported battery is used, Stop & Start system functions
may be restricted to protect the battery.
Also, battery performance may decrease and the engine may not be able to
restart. Contact any authorized Toyota dealer or repairer, or another duly
qualified and equipped professional for details.
WARNING
■ Avoiding battery fires or explosions
Observe the following precautions to prevent accidentally igniting the flam-
mable gas that may be emitted from the battery.
● Make sure each jumper cable is connected to the correct terminal and that
it is not unintentionally in contact with any part other than the intended ter-
minal.
● Do not allow the + and - clamps of the jumper cables to come into contact
with each other.
● Do not smoke, use matches, cigarette lighters or allow open flame near
the battery.
■ Battery precautions
The battery contains poisonous and corrosive acidic electrolyte, while
related parts contain lead and lead compounds. Observe the following pre-
cautions when handling the battery.
●When working with the battery, always wear safety glasses and take care
not to allow any battery fluids (acid) to come into contact with skin, clothing
or the vehicle body.
● Do not lean over the battery.
● In the event that battery fluid comes into contact with the skin or eyes,
immediately wash the affected area with water and seek medical attention.
Place a wet sponge or cloth over the affected area until medical attention
can be received.
● Always wash your hands after handling the battery support, terminals, and
other battery-related parts.
● Do not allow children near the battery.
■ To prevent damage to the vehicle (vehicles with manual transmission)
Do not pull- or push-start the vehicl e, because the catalytic converter may
overheat and become a fire hazard.
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5918-2. Steps to take in an emergency
AVENSIS_OM_OM20C20E_(EE)
8
When trouble arises
Add coolant if necessary.
Water can be used in an emer-
gency if coolant is unavailable.
Start the engine and turn the air conditioning system on to check
that the radiator cooling fan operates and to check for coolant leaks
from the radiator or hoses.
The fan operates when the air conditioning system is turned on immedi-
ately after a cold start. Confirm that the fan is operating by checking the fan
sound and air flow. If it is difficult to check these, turn the air conditioning
system on and off repeatedly.
(The fan may not operate in freezing temperatures.)
If the fan is not operating:
Stop the engine immediately and contact any authorized Toyota
dealer or repairer, or another duly qualified and equipped profes-
sional.
If the fan is operating:
Have the vehicle inspected at the nearest authorized Toyota dealer
or repairer, or another duly qualified and equipped professional.
5
WARNING
■ To prevent an accident or injury when inspecting under the hood of
your vehicle
●If steam is seen coming from under the hood, do not open the hood until
the steam has subsided. The engine compartment may be very hot, caus-
ing serious injury such as burns.
● Keep hands and clothing (especially a tie, a scarf or a muffler) away from
the fan and belts. Failure to do so may cause the hands or clothing to be
caught, resulting in serious injury.
● Do not loosen the coolant reservoir cap while the engine and radiator are
hot.
Serious injury, such as burns, may result from hot coolant and steam
released under pressure.
6
7
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5938-2. Steps to take in an emergency
AVENSIS_OM_OM20C20E_(EE)
8
When trouble arises
If the vehicle becomes stuck
Stop the engine. Set the parking brake and shift the shift lever to P
(Multidrive) or N (manual transmission).
Remove the mud, snow or sand from around the stuck tire.
Place wood, stones or some other material to help provide traction
under the tires.
Restart the engine.
Shift the shift lever to the D or R (Multidrive), or 1 or R (manual
transmission) and release the parking brake. Then, while exercising
caution, depress the accelerator pedal.
■When it is difficult to free the vehicle
Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt, or snow.
Press to turn off TRC. ( →P. 298)
WARNING
■ When attempting to free a stuck vehicle
If you choose to rock the vehicle back and forth to free it, make sure the sur-
rounding area is clear to avoid striking other vehicles, objects or persons.
The vehicle may also lunge forward or lunge back suddenly as it becomes
free. Use extreme caution.
■ When shifting the shift lever
Vehicles with Multidrive: Be careful not to shift the shift lever with the accel-
erator pedal depressed.
This may lead to unexpected rapid acceleration of the vehicle that may
cause an accident and result in death or serious injury.
1
2
3
4
5
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