Page 440 of 504

4407-2. Steps to take in an emergency
AVALON_HV_U (OM41457U)
Stop the hybrid system. Set the parking brake and shift the shift
lever to P.
Remove the mud, snow or sand from around the front wheels.
Place wood, stones or some other material under the front wheels
to help provide traction.
Restart the hybrid system.
Shift the shift lever to D or R and release the parking brake. Then,
while exercising caution, depress the accelerator pedal.
■ When it is difficult to free the vehicle
If the vehicle becomes stuck
Carry out the following procedures if the tires spin or the vehicle
becomes stuck in mud, dirt or snow:
Press to turn off TRAC.
CAUTION
■When attempting to free a stuck vehicle
If you choose to push the vehicle back and forth to free it, make sure the
surrounding area is clear to avoid striking other vehicles, objects or people.
The vehicle may also lunge forward or lunge back suddenly as it becomes
free. Use extreme caution.
■ When shifting the shift lever
Be careful not to shift the shift lever with the accelerator pedal depressed.
This may lead to unexpected rapid acceleration of the vehicle that may
cause an accident resulting in death or serious injury.
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Page 482 of 504
482What to do if... (Troubleshooting)
AVALON_HV_U (OM41457U)
●Did you press the power switch while firmly depressing the brake
pedal? (P. 177)
●Is the shift lever in P? ( P. 180)
●Is the electronic key anywhere detectable inside the vehicle?
(P. 114)
●Is the steering wheel unlocked? ( P. 180)
●Is the electronic key battery weak or depleted?
In this case, the hybrid system can be started in a temporary way.
(P. 431)
●Is the 12-volt battery discharged? ( P. 432)
●Is the power switch in ON mode?
If you cannot release the shift lever by depressing the brake
pedal with the power switch in ON mode ( P. 429)
●It is locked automatically to prevent theft of the vehicle.
(P. 180)
If you think something is wrong
The hybrid system does not start
The shift lever cannot be shifted from P even if you
depress the brake pedal
The steering wheel cannot be turned after the hybrid sys-
tem is stopped
Page 484 of 504
484What to do if... (Troubleshooting)
AVALON_HV_U (OM41457U)
●Did anyone inside the vehicle open a door during setting the
alarm?
The sensor detects it and the alarm sounds. (P. 81)
To stop the alarm, turn the power switch to ON mode or start
the hybrid system.
●Is the message displayed on the multi-information display?
Check the message on the multi-information display.
●When a warning light turns on, refer to P. 404.
●When a warning message is displayed, perform the correction pro-
cedure appropriate to the message.
An alarm is activated and the horn sounds
A warning buzzer sounds when leaving the vehicle
A warning light turns on or a warning message is dis-
played
Page 490 of 504

490Alphabetical index
AVALON_HV_U (OM41457U)
Eco drive mode ........................ 230
EDR (Event data recorder) ........ 11
Electric motor (traction motor) ....................... 69
Electric Power Steering (EPS) ....................... 232 Function ................................ 232
Warning light ......................... 405
Electronic key .......................... 108 Battery-saving function ......... 119
If the electronic key does not
operate properly ................. 430
Replacing the battery ............ 369 Emergency flashers ................ 398
Emergency, in case of
If the 12-volt battery is discharged.......................... 432
If the electronic key
does not operate
properly .............................. 430
If the hybrid system
will not start ........................ 427
If the shift lever cannot be shifted from P .... 429
If the trunk opener is not actuated ............................. 134
If the warning
buzzer sounds .................... 404
If the warning light turns on .............................. 404
If the warning message is displayed ........................ 414
If you have a flat tire ............. 415
If you think something
is wrong .............................. 403
If your vehicle becomes
stuck ................................... 440
If your vehicle has to be stopped in an emergency ... 399
If your vehicle needs
to be towed......................... 400
If your vehicle overheats....... 436
E