Checking and Replacing Wiper
BladesCaution: Wiper blades do not lock into a
lifted position. When cleaning or
replacing a wiper blade, lift the wiper arm
only a short distance from the windshield,
just far enough to access the blade. Do not lift a wiper arm beyond its intendedposition. Doing so can cause damage thatis not covered by the warranty.
To make wiper blades easy to access, turn offthe wipers, shift Model S into Park, then use
the touchscreen to move them to the service
position. Touch Controls > Settings > Service
& Reset > Service Mode > ON .
Note: Wipers automatically return to their
normal position when you shift Model S out of
Park.
Periodically check and clean the edge of the wiper blade and check the rubber for cracks,
splits and roughness. If damaged, replace the
blade immediately to prevent damage to the glass.
Contaminants on the windshield, or on the wiper blades, can reduce the effectiveness of
the wiper blades. Contaminants include ice,
wax spray from car washes, washer fluid with
bug and/or water repellent, bird droppings,
tree sap, and other organic substances.
Follow these guidelines for cleaning:
• Clean the windshield using non-abrasive glass cleaner.
• Lift the wiper arm a short distance away from the windshield, just far enough toaccess the wiper blade, then wipe the
blade clean using isopropyl (rubbing)
alcohol or washer fluid.
If the wipers remain ineffective after cleaning,
replace the wiper blades.
For optimum performance, replace wiper
blades at least once a year.
To replace wiper blades:
1. Turn off the wipers, shift Model S into
Park, then use the touchscreen to move
the wipers to the service position. Touch
Controls > Settings > Service & Reset >
Service Mode > ON .
Note: Wipers must be OFF to turn on
Service Mode.
2. Lift the wiper arm a short distance away
from the windshield, just far enough to
access the wiper blade.
3. Hold the wiper arm (the wiper arm does
not lock into a lifted position) and press
the locking tab while sliding the blade
down the arm.
4. Align the new blade on the wiper arm and
slide it toward the hooked end of the arm
until it locks into place.
5. Place the wiper arm against the
windshield.
If the problem persists with new blades, clean
the windshield and wiper blades by wiping
with a soft cloth or sponge moistened with
warm water and non-detergent soap. Then,
rinse the windshield and wiper blades with clean water. The windshield is clean when
water beads do not form.
Caution: Only use cleaning products
approved for use on automotive glass and rubber. Inappropriate products can
cause damage or smears, and create
glare on the windshield.Caution: Only install replacement blades
that are identical to the original blades.
Using inappropriate blades can damage
the wiper system and affect the operation of the rain sensor.
Cleaning Washer Jets
The position of the windshield washers is set
at the factory and should never need adjusting.
If a windshield washer becomes blocked, use a
thin strand of wire to clear any blockages
from the nozzle.
Wiper Blades and Washer Jets
Maintenance121
Removing the Maintenance Panel
To access fuses and check fluid levels, remove the maintenance panel:
1. Pull the rear edge of the maintenance
panel upward to release the five clips that
hold the panel in place.
2. Maneuver the maintenance panel toward
the windshield to remove.Caution: The maintenance panel protects
the front trunk from water. When re- attaching, make sure it is fully seated.Checking Battery Coolant
If the quantity of fluid in the cooling system
drops below the recommended level, the
instrument panel displays a warning message.
Stop Model S as soon as safety permits and
contact Tesla.
Fluid Level Check
Tesla checks the Battery coolant level at the
regularly scheduled maintenance intervals. To
check it yourself, park Model S on level
ground. When Model S is cool, remove the
maintenance panel (see Removing the
Maintenance Panel on page 123).
Check the fluid level visually by looking at the
outside marks on the side of the reservoir. DO
NOT REMOVE THE FILLER CAP AND DO NOT ADD FLUID. Doing so can result in damage
not covered by the warranty.
The fluid level should be between the MIN and
the MAX marks. If you notice that the fluid
level has dropped significantly, contact Tesla before using Model S.
Topping Up the Battery Coolant
Under no circumstances should you add coolant. If the instrument panel warns youthat the fluid level is low, contact Teslaimmediately.
To maximize the performance and life of the Battery, the cooling system uses a specific
type of G-48 ethylene-glycol coolant (HOAT).
Contact Tesla for more specific information
about the coolant.
Fluid Reservoirs
Maintenance123
Checking Brake FluidWarning: Contact Tesla immediately if
you notice increased movement of the
brake pedal or a significant loss of brake
fluid. Driving under these conditions can result in extended stopping distances orcomplete brake failure.The Brake indicator on the
instrument panel alerts you if the
quantity of fluid in the brake
reservoir drops below the
recommended level. If it displays
while driving, stop as soon as safety
permits by gently applying the
brakes. Do not continue driving.
Contact Tesla immediately.
Fluid Level Check
Tesla checks the brake fluid level at the
regularly scheduled maintenance intervals. To check it yourself, park Model S on level
ground. When Model S is cool, remove the maintenance panel (see Removing the
Maintenance Panel on page 123).
Check the fluid level visually by looking at the
outside marks on the side of the reservoir
without removing the filler cap.
The brake fluid level should always be
between the MIN and the MAX marks.
Note: Although brake fluid level drops slightly
during normal use as a result of brake pad wear, it should not drop below the MIN mark.
Topping Up the Brake Fluid
Do not top up your brake fluid. Tesla service does this when you bring Model S in for
regular servicing. The following instructions are provided for information purposes andfuture reference only:
1. Clean the filler cap before removing to
prevent dirt from entering the reservoir.
2. Unscrew the cap and remove.
3. Top up the reservoir to the MAX mark
using brake fluid meeting DOT3 or DOT4 specifications.
4. Replace the filler cap.Warning: Only use new fluid from a
sealed air-tight container. Never use previously used fluid or fluid from apreviously opened container—fluid
absorbs moisture which decreases
braking performance.Warning: Brake fluid is highly toxic. Keep
containers sealed and out of the reach of children. In the event of accidentalconsumption, seek medical attention
immediately.Caution: Brake fluid damages painted
surfaces. Immediately soak up any spills
with an absorbent cloth and wash the
area with a mixture of car shampoo and
water.
Fluid Reservoirs
124Model S Owner's Manual
Load Capacity LabelingIt is important to understand how much
weight your Model S can safely carry. This
weight is called the vehicle capacity weight
and includes the weight of all occupants,
cargo and any additional equipment added to
your Model S since it was manufactured.
There are two labels attached to Model S that
state how much weight it can safely carry.
These labels are located on the center door
pillar and are visible when the driver’s door is open:
1. Tire and Loading Information label
2. Vehicle Certification label
Warning:
Overloading Model S has an
adverse effect on braking and handling,
which can compromise your safety or
damage Model S.Caution: Never load more than 300 lbs
(136 kg) in the front trunk. Doing so can
cause damage.Caution: Never store large amounts of
liquid in Model S. A significant spill can
cause electrical components to
malfunction.Tire and Loading Information Label
The Tire and Loading Information label provides:
• The maximum number of occupant seating positions.
• The maximum vehicle capacity weight.
• The size of the original tires.
• The cold inflation pressures for the original front and rear tires. These
pressures are recommended to optimize
ride and handling characteristics.
United States:
Canada:
Never change this label, even if you use different tires in the future.
Note: If Model S is loaded to its full capacity,
double check all tires to ensure they are
inflated to their recommended pressure levels.
Vehicle Loading
Specifications135
Wheels and Tires GlossaryAccessory WeightThe combined weight (in excess of those items replaced) of
items available as factory installed equipment.BeadThe inner edge of a tire that is shaped to fit to the rim and form an air tight seal. The bead is constructed of steel wires which
are wrapped, or reinforced, by the ply cords.Cold Tire PressureThe air pressure in a tire that has been standing in excess of three hours, or driven for less than one mile.Curb WeightThe weight of a standard vehicle, including any optional
equipment fitted, and with the correct fluid levels.Gross Vehicle WeightThe maximum permissible weight of a vehicle with driver,
passengers, load, luggage, and equipment.kPa (kilo pascal)A metric unit used to measure pressure. One kilo pascal equals
approximately 0.145 psi.Maximum Inflation PressureThe maximum pressure to which the tire should be inflated. This pressure is given on the tire side wall in psi (lbf/in).Caution: This pressure marked on the tire is the maximum
allowed by the tire manufacturer. It is not the pressure Tesla recommends using for Model S.Maximum Loaded Vehicle
WeightThe sum of curb weight, accessory weight, vehicle capacity
weight, and production options weight.Production Options WeightThe combined weight of options installed which weigh in
excess of 3 lb more than the standard items that they replaced, and are not already considered in curb or accessory weights.PSI (lbf/in)Pounds per square inch (the unit used to measure tirepressure).Recommended Tire Inflation
PressureTire inflation pressure, established by Tesla, which is based on the type of tires that are mounted on the vehicle at the factory.
This information can be found on the Tire and Loading
Information label located on the door pillar.RimThe metal support for a tire, or tire and tube, upon which the
tire beads are seated.Vehicle Capacity WeightThe number of seats multiplied by 150 lbs plus the rated amount of load/luggage.
Wheels and Tires
148Model S Owner's Manual
Use a Flatbed Only
Use a flatbed trailer only, unless otherwise
specified by Tesla. Do not transport Model S with the tires directly on the ground.Caution: Damage caused by transporting
is not covered by the warranty.Caution: To transport Model S, follow the
instructions exactly as described next.
Disable Self-Leveling (air
suspension vehicles only)
If Model S is equipped with Smart Air
Suspension, it automatically self-levels, even when power is off. To prevent damage, you
must activate Jack mode to disable self- leveling:
1. Touch Controls > Suspension on the
touchscreen.
2. Press the brake pedal, then touch Very
High to maximize height.
3. Touch Jack.
When Jack mode is active,
Model S displays this indicator
light on the instrument panel,
along with a message telling you
that active suspension is
disabled.
Note: Jack mode cancels when Model S is
driven over 4.5 mph (7 km/h).
Warning: Failure to activate Jack mode
on a Model S equipped with Smart Air
Suspension can result in the vehicle becoming loose during transport, which
may cause significant damage.Activate Tow Mode
Model S may automatically shift into Park
when it detects the driver leaving the vehicle, even if it has previously been shifted into
Neutral. To keep Model S in Neutral (which disengages the parking brake), you must use
the touchscreen to activate Tow mode:
1. Shift into Park.
2. Press the brake pedal, then on the
touchscreen, touch Controls > Settings >
Service & Reset > Tow Mode .When Tow mode is active, Model S
displays this indicator light on the
instrument panel, along with a
message telling you that Model S is
free-rolling.
Note: Tow mode cancels when Model S is
shifted into Park.
Caution: If the electrical system is not
working, and you therefore cannot
release the electric parking brake,
attempt to quick start the 12V battery.
For instructions, call Tesla. If a situation
occurs where you cannot disengage the
parking brake, use tire skids or transport
Model S for the shortest possible distance
using wheeled dollies. Before doing so,
always check the dolly manufacturer’s specifications and recommended load
capacity.
Instructions for Transporters
150Model S Owner's Manual
Vehicle Telematics/Data Recorders
This vehicle is equipped with electronic
modules that monitor and record data from
various vehicle systems, including the motor, Battery, braking and electrical systems. The
electronic modules record information about
various driving and vehicle conditions,
including braking, acceleration, trip and other
related information regarding your vehicle.
These modules also record information about the vehicle’s features such as charging events
and status, the enabling/disabling of various systems, diagnostic trouble codes, VIN, speed,direction and location.
The data is stored by the vehicle and may be accessed, used and stored by Tesla service
technicians during vehicle servicing or
periodically transmitted to Tesla wirelessly
through the vehicle’s telematics system. This data may be used by Tesla for various
purposes, including, but not limited to:
providing you with Tesla telematics services; troubleshooting; evaluation of your vehicle’s
quality, functionality and performance;
analysis and research by Tesla and its partners
for the improvement and design of our
vehicles and systems; and as otherwise may be required by law. In servicing your vehicle,
we can potentially resolve issues remotely
simply by reviewing your vehicle’s data log.
Tesla’s telematics system wirelessly transmits
vehicle information to Tesla on a periodic
basis. The data is used as described above and helps ensure the proper maintenance of
your vehicle. Additional Model S features may
use your vehicle’s telematics system and the
information provided, including features such
as charging reminders, software updates, and
remote access to, and control of, various
systems of your vehicle.
Tesla does not disclose the data recorded in
your vehicle to any third party except when:
• An agreement or consent from the vehicle’s owner (or the leasing companyfor a leased vehicle) is obtained.
• Officially requested by the police or other authorities.
• Used as a defense for Tesla in a lawsuit. • Ordered by a court of law.
• Used for research purposes without disclosing details of the vehicle owner or
identification information.
• Disclosed to a Tesla affiliated company, including their successors or assigns, or
our information systems and data
management providers.In addition, Tesla does not disclose the data
recorded to an owner unless it pertains to a
non-warranty repair service and in this case,
will disclose only the data that is related to the repair.
Quality Control
You might notice a few miles/km on the
odometer when you take delivery of your Model S. This is a result of a comprehensivetesting process that ensures the quality ofyour Model S.
The testing process includes extensive
inspections during and after production. The final inspection takes place at Tesla Motors
and includes a road test conducted by a
technician.
California Proposition 65Warning: Certain vehicle components
contain or emit chemicals known to the State of California to cause cancer and
birth defects or other reproductive harm.
In addition, certain fluids contained in vehicles and certain products of
component wear contain or emit
chemicals known to the State of
California to cause cancer and birth
defects or other reproductive harm.Warning: Certain components of this
vehicle such as airbag modules and seat
belt pre-tensioners may contain
Perchlorate Material. Special handling
may be required for service or vehicle
end of life disposal. See http://
www.dtsc.ca.gov/hazardouswaste/
perchlorate.Warning: Battery posts, terminals, and
related accessories contain lead and lead
compounds. Wash hands after handling.
Disclaimers
Consumer Information155
Contacting Tesla
For detailed information about your Model S,
go to www.teslamotors.com, click the
MY TESLA link, then enter your login credentials (or sign up to get these
credentials).
If you have any questions or concerns about
your Model S, call 1-877-79TESLA
(1-877 ‑798-3752).
Note: You can also use voice commands to
provide feedback to Tesla. Say "Note", "Report", "Bug note", or "Bug report" followed
by your brief comments. Model S takes a
snapshot of its systems, including screen
captures of the touchscreen and instrument
panel. Tesla periodically reviews these notes
and uses them to continue improving Model S. For details, see Using Voice Commands on
page 38.
Reporting Safety Defects - USIf you believe that Model S has a defect which
could cause a crash or could cause injury or
death, you should immediately inform the
National Highway Traffic Safety
Administration (NHTSA) in addition to notifying Tesla Motors.
If NHTSA receives similar complaints, it may open an investigation. If it finds that a safety
defect exists in a group of vehicles, it may order a recall and remedy campaign.
However, NHTSA cannot become involved in
individual problems between you, your dealer,
or Tesla Motors.
To contact NHTSA, you may call the Vehicle
Safety Hotline toll-free at 1-888-327-4236 (TTY: 1-800-424-9153); go to http://
www.safercar.gov; or write to: Administrator, National Highway Traffic Safety, 1200 New
Jersey Avenue SE., Washington, DC 20590.
You can also obtain other information about
motor vehicle safety from http://
www.safercar.gov.
Reporting Safety Defects - Canada
If you believe that your Model S has a defect
which could cause a crash or could cause injury or death, you should immediatelyinform Transport Canada, in addition tonotifying Tesla. To contact Transport Canada,call their toll-free number: 1-800-333-0510.
Reporting Concerns
156Model S Owner's Manual