Service Intervals
Regular maintenance is the key to ensuring
the continued reliability and efficiency of your
Model S.
Rotate the tires every 5000 miles (8000 km),
maintain the correct tire pressures, and take Model S to Tesla at the regularly scheduledmaintenance intervals of every 12 months, orevery 12,500 miles (20,000 km), whichever
comes first. It is also important to perform the
daily and monthly checks described below.
Model S must be serviced by Tesla-certified
technicians. Damages or failures caused by
maintenance or repairs performed by non-
Tesla certified technicians are not covered by
the warranty.
Daily Checks • Check the Battery’s charge level, displayed on the instrument panel.
• Check that all exterior lights, horn, turn signals, and wipers and washers are
working.
• Check the operation of the brakes, including the parking brake.
• Check the operation of the seat belts (see Seat Belts on page 20).
• Look for fluid deposits underneath Model S that might indicate a leak. It is
normal for a small pool of water to form
(caused by the air conditioning system’s dehumidifying process).
Monthly Checks • Check the mileage to determine if the tires need to be rotated (every
5000 miles/8000 km), and check the
condition and pressure of each tire (see
Tire Care and Maintenance on page 109).
• Check washer fluid level and top up if necessary (see Topping Up Washer Fluid
on page 125).
• Check that the air conditioning system is operating (see Climate Controls on page
80).Warning: Contact Tesla immediately if
you notice any significant or sudden drop in fluid levels or uneven tire wear.Fluid Replacement Intervals
Do not change or top up Battery coolant and
brake fluid yourself. Tesla service technicians replace fluids at the regularly scheduled
service intervals:
• Brake fluid. Every 2 years or 25,000 miles (40,000 km), whichever comes first.
• Battery coolant. Every 5 years or 62,500 miles (100,000 km), whichever
comes first.
Note: Any damage from opening the Battery
coolant reservoir is excluded from the warranty.
High Voltage Safety Your Model S has been designed and built
with safety as a priority. However, be aware of these precautions to protect yourself from the
risk of injury inherent in all high-voltage
systems:
• Read and follow all instructions provided on the labels that are attached to Model S.These labels are there for your safety.
• The high voltage system has no user- serviceable parts. Do not disassemble,
remove or replace high voltage components, cables or connectors. High
voltage cables are colored orange for
easy identification.
• If an accident occurs, do not touch any high voltage wiring, connectors, or
components connected to the wiring.
• In the unlikely event that a fire occurs, immediately contact your local fire
emergency responders.Warning: Always disconnect the charge
cable before working underneath Model S, even if charging is not in
progress.Warning: Keep your hands and clothing
away from cooling fans. Some fans
operate even when Model S is powered
off.Caution: Some fluids (battery acid,
Battery coolant, brake fluid, windshield
washer additives, etc.) used in motor
vehicles are poisonous and should not be
inhaled, swallowed, or brought into contact with open wounds. For your
safety, always read and follow
instructions printed on fluid containers.
Maintenance Schedule
108Model S Owner's Manual
Winter Tires
Your Model S is not originally equipped with
winter tires. In snowy and icy conditions, consider installing winter tires. Winter tires are
designed to increase traction in snowy or icy
conditions. When installing winter tires, always install a complete set of four tires at the sametime. Winter tires must be the same size,brand, construction and tread pattern on allfour wheels. Contact Tesla for winter tire
recommendations.Winter tires can be identified by a
mountain/snowflake symbol on the
tire's sidewall.
When driving with winter tires, you may
experience more road noise, shorter tread life, and less traction on dry roads.
Driving in Low Temperatures Tire performance is reduced in low ambient
temperatures, resulting in reduced grip and an
increased susceptibility to damage from
impacts. Performance tires can temporarily
harden when cold, causing you to hear
rotational noise for the first few miles (kms)
until the tires warm up.
Using Tire Chains Tesla has tested and approved Security Chain
Company (SCC) Model Z-563 chains for use
on the rear wheels. These chains must only be
used if your Model S has 245/45R19 rear tires
installed. Do not use chains on 21 inch tires.
When installing tire chains, follow the
instructions provided by the tire chain
manufacturer. Mount them as tightly as
possible.
When using tire chains:
• Drive slowly. Do not exceed 30 mph (48 km/h).
• Avoid heavily loading Model S (heavy loads can reduce the clearance between
the tires and the body).
• Remove the tire chains as soon as conditions allow.
Note: Tire chains are prohibited in some
jurisdictions. Check local laws before installing
tire chains.
Caution: Using non-recommended tire
chains, or using tire chains on other sized tires, can damage the suspension, body,wheels, and/or brake lines. Damagecaused by using non-recommended tire
chains is not covered by the warranty.Caution: Ensure that tire chains cannot
touch suspension components or brake
lines. If you hear the chains making
unusual noises that would indicate
contact with Model S, stop and
investigate immediately.
Tire Pressure Monitoring
Each tire should be checked monthly when
cold and inflated to the recommended pressures that are printed on the Tire and
Loading Information label located on the
driver’s door pillar (see Maintaining Tire
Pressures on page 109). If your vehicle has
tires of a different size than the size indicated
on the vehicle placard or tire inflation pressure
label, determine the proper tire inflation
pressure for those tires.
As an added safety feature, your vehicle has
been equipped with a tire pressure monitoring
system (TPMS) that displays a tire pressure
telltale (Tire Pressure Warning) on the
instrument panel when one or more of your
tires is significantly under- or over-inflated.
Accordingly, when the Tire Pressure indicator
light displays on the instrument panel alerting
of tire pressure, stop and check your tires as
soon as possible, and inflate them to the
proper pressure (see Maintaining Tire
Pressures on page 109). Driving on a
significantly under-inflated tire causes the tire
to overheat and can lead to tire failure. Under-
inflation also reduces fuel efficiency and tire
tread life, and may affect the vehicle's
handling and stopping ability.
If Model S detects a fault with the
Tire Pressure Monitoring System
(TPMS), this indicator flashes for one
minute whenever you power on
Model S.
Note: Installing accessories that are not
approved by Tesla can interfere with the TPMS system.
Warning: The TPMS is not a substitute for
proper tire maintenance, including
manually checking tire pressures and
regularly inspecting the condition of tires.
It is the driver's responsibility to maintain
correct tire pressure, even if under- or
over-inflation has not reached the level
Tire Care and Maintenance
112Model S Owner's Manual
Parts, Accessories, and
Modifications
Use only genuine Tesla parts and accessories.Tesla performs rigorous testing on parts to
ensure their suitability, safety, and reliability. Purchase these parts from Tesla, where they
are professionally installed and where you can receive expert advice about modifications toModel S.
Tesla is unable to assess parts manufactured by other distributors and therefore accepts no
responsibility if you use non-Tesla parts on
Model S.Warning: Installing non-approved parts
and accessories, or performing non-
approved modifications, can affect the performance of Model S and the safety of
its occupants. Any damage caused by using or installing non-approved parts, orby performing non-approved
modifications, is not covered by the
warranty.Warning: Tesla does not accept liability
for death, personal injury or damage that
occurs if you use or install non-approved accessories or make non-approvedmodifications.
Body Repairs
If Model S is in a collision, contact Tesla to
ensure that it is repaired with genuine Tesla
parts. Tesla has selected and approved body
shops that meet strict requirements for
training, equipment, quality, and customer
satisfaction.
Some repair shops and insurance companies
might suggest using non-original equipment
or salvaged parts to save money. However,
these parts do not meet Tesla's high
standards for quality, fit and corrosion
resistance. In addition, non-original equipment and salvaged parts (and any damage or
failures they might cause) are not covered by
the warranty.
Parts and Accessories
Maintenance133
Vehicle Certification Label
The Vehicle Certification label provides:
• GVWR - Gross Vehicle Weight Rating. The maximum allowable total mass of Model S.
This is calculated as the weight of Model S, all passengers, fluids, and cargo.
• GAWR FRT and GAWR RR - Gross Axle Weight Rating for the front and rear axles.
The GAWR is the maximum distributed
weight that each axle can support.
United States:
Canada:
Caution: To prevent damage, never load
Model S so that it is heavier than GVWR
or exceeds the individual GAWR weights.Calculating Load Limits
1. Locate the statement “The combined
weight of occupants and cargo should
never exceed XXX kg or XXX lbs” on your
vehicle’s “Tire and Loading Information”
label.
2. Determine the combined weight of the
driver and passengers that will be riding in
the vehicle.
3. Subtract the combined weight of the
driver and passengers from XXX kg or
XXX lbs (see Step 1).
4. The resulting figure equals the available
amount of cargo and luggage load
capacity. For example, if the “XXX”
amount equals 1400 lbs (635 kg) and
there will be five 150 lb (68 kg)
passengers in the vehicle, the amount of
available cargo and luggage capacity is
650 lbs (1400 ‑ 750 (5 x 150) = 650 lbs) or
295 kg (635 ‑ 340 (5 x 68) = 295 kg.
5. Determine the combined weight of cargo
and luggage being loaded on the vehicle.
That weight must not exceed the available
cargo and luggage load capacity
calculated in Step 4.Warning: The front and rear trunks are
the preferred places to carry objects. In
an accident, or during hard braking and sharp turns, loose items in the cabin
could injure occupants.
Example Load Limit Calculations
How much cargo you can carry in Model S
depends on the number and weight of
passengers. The following are typical
examples of calculated load limits. These
examples assume passengers weighing 150 lbs (68 kg). If the passengers weigh more or less,
the available cargo and luggage load capacity decreases or increases respectively.
Driver and one passenger
DescriptionTotalVehicle capacity weight954 lbs
(433 kg)Subtract occupant weight
(2 x 150 lbs/68 kg)300 lbs
(136 kg)Available cargo weight654 lbs
(297 kg)
Vehicle Loading
136Model S Owner's Manual
Tire SpecificationsTire TypeLocationSize19" wheels (85 kWh vehicles): MichelinAllP245/45R1919" wheels (60 kWh vehicles):
Standard - Goodyear
Optional - MichelinAllP245/45R1921" wheels: ContinentalAllP245/35R2121" wheels on Performance Plus vehicles: MichelinFront
RearP245/35R21P265/35R21Tire pressures vary depending on the type of tires fitted on Model S. Refer to the tire pressuresprinted on the Tire and Loading Information label. This label is located on the driver’s door pillar
and is visible when the driver’s door is open (see Maintaining Tire Pressures on page 109).Winter tires (Pirelli P245/45R19) can be purchased from a Tesla store.
Wheels and Tires
144Model S Owner's Manual
Uniform Tire Quality Grading
The following information relates to the tire
grading system developed by the National
Highway Traffic Safety Administration
(NHTSA), which grades tires by tread wear,
traction and temperature performance. Tires
that have deep tread, and winter tires, are
exempt from these marking requirements.
Where applicable, quality grades are found on
the tire’s sidewall between the tread shoulder and maximum section width. For example:
• TREADWEAR 180
• TRACTION AA
• TEMPERATURE A
The quality grades are described next. Note: In addition to the marking requirements,
passenger car tires must conform to Federal Safety Requirements.
Treadwear
The treadwear grade is a comparative rating
based on the wear rate of the tire when tested
under controlled conditions on a specified government test course.
For example, a tire graded 150 wears one and
a half times better on a government test
course than a tire graded 100. The relative
performance of tires depends on the actual
conditions of their use, however, and can depart significantly from the norm due to
variations in driving habits, service practices, road characteristics, and climate.
Traction
The traction grades, from highest to lowest,
are: AA, A, B, and C. These grades represent a
tire’s ability to stop on wet pavement as
measured under controlled conditions on test
surfaces of asphalt and concrete. A tire
marked C might have poor traction performance.Warning: Defective tires are dangerous.
Do not drive if a tire is damaged,
excessively worn, or is inflated to an
incorrect pressure. The safety of the
vehicle and occupants can be adversely
affected. Check tires regularly for wear
and to ensure there are no cuts, bulges or
exposure of the ply/cord structure.Warning: The traction grade assigned to
the tire is based on straight-ahead
braking tests, and doesn’t include:acceleration, cornering, hydroplaning or
peak traction characteristics.
Temperature
The temperature grades are A (the highest), B, and C, representing the tire’s resistance tothe generation of heat and its ability to
dissipate heat when tested under controlled
conditions on a specified indoor laboratory test wheel. Sustained high temperature cancause the tire to degenerate and reduce tirelife, and excessive temperature can lead to
sudden tire failure.
The grade C corresponds to the minimum
level of performance that all passenger car
tires must meet under the Federal Motor Safety Standard No. 109. Grades B and A
represent levels of performance on the
laboratory test wheel that exceed the
minimum requirements.
Warning: A tire’s temperature grade is
established for a tire that is properly
inflated and not overloaded. Excessive
speed, under-inflation, or excessive
loading, either separately or in
combination, can cause heat buildup and
possible tire failure.
Wheels and Tires
Specifications147
Tesla Roadside Assistance is available to you, 24 hours a day, 365 days a year, for the duration of
your warranty period.
To contact Roadside Assistance, call:
1-877-79TESLA (1-877-798-3752)
Advise the representative of the vehicle identification number (VIN), license plate number, mileage, your location, and the nature of the problem. The VIN is on the upper dashboard on thedriver’s side of your vehicle and is visible through the windshield.
Roadside Assistance covers transportation of Model S for up to 50 miles (80 kms) in the event of
a flat tire. However, owners are responsible for transportation expenses if the Battery is over- discharged. For a complete description of the terms and conditions of the Tesla RoadsideAssistance Program, refer to the policy that was provided to you by Tesla when you purchasedModel S.
It is your responsibility to provide vehicle transporters with instructions on how to transport
Model S (see Instructions for Transporters on page 150).
Contacting Roadside Assistance
Roadside Assistance149
Copyrights and Trademarks
All information in this document and all
Model S ®
software is subject to copyright and
other intellectual property rights of Tesla
Motors, Inc. and its licensors. This material may not be modified, reproduced or copied, in
whole or in part, without the prior written permission of Tesla Motors, Inc. and its
licensors. Additional information is available upon request. Tesla uses software created bythe Open Source community. Please visit
Tesla’s Open Source software website at http://www.teslamotors.com/opensource .
The following are trademarks or registered
trademarks of Tesla Motors, Inc. in the United
States and other countries:
All other trademarks contained in this
document are the property of their respective owners and their use herein does not implysponsorship or endorsement of their products
or services. The unauthorized use of any
trademark displayed in this document or on the vehicle is strictly prohibited.
About this Owner Information
154Model S Owner's Manual