Roadside Assistance......................2Contacting Roadside Assistance.......................... 2
Instructions for Transporters.................................. 3
Use a Flatbed Only 3Disable Self-Leveling (air suspension vehicles only) 3Activate Tow Mode 3Connect the Tow Chain 4Pull Onto the Trailer and Secure the Wheels 4
Safety Information..........................5Seat Belts....................................................................... 5
Wearing Seat Belts 5Wearing Seat Belts When Pregnant 6Seat Belt Pre-tensioners 6Testing Seat Belts 7Seat Belt Warnings 7
Child Safety Seats....................................................... 8
Guidelines for Seating Children 8Choosing a Child Safety Seat 9Seating Larger Children 11Installing Child Safety Seats 11Installing Seat Belt Retained Child Seats 11Installing ISOFIXChild Seats 12Attaching Upper Tether Straps 12Testing a Child Safety Seat 13Warnings - Child Safety Seats 13
Tesla Built-In Rear Facing Child Seats.............. 14
Usage Restrictions 14Opening 14Folding 15Seating a Child 16Warnings - Tesla Child Seats 17
Airbags.......................................................................... 18
Location of Airbags 18How the Airbags Work 19Types of Airbags 19Disabling the Passenger Front Airbags 20Inflation Effects 21Airbag Warning Indicator 21Airbag Warnings 21
Tire Care and Maintenance................................... 22
Maintaining Tire Pressures 22Inspecting and Maintaining Tires 23Replacing Tires and Wheels 24Using Tire Chains 25Tire Pressure Monitoring 25Understanding Tire Markings 27
Vehicle Loading.........................................................29
Load Capacity Labeling 29Calculating Load Limits 30Towing a Trailer 30Roof Racks 30
Disclaimers................................................................... 31
Vehicle Telematics/Data Recorders 31Quality Control 31
Declarations of Conformity.................................. 32
Key and Passive Unlocking System 32Tire Pressure Monitoring System 33Media Control Unit 33Radio Frequency Information 34
Reporting Concerns.................................................35
Contacting Tesla 35
Warranty..........................................36General Warranty Provisions............................... 36
Who is the Warrantor? 36What Vehicles are Covered? 36Multiple Warranty Conditions 36Limitations and Disclaimers 36Ownership Transfer 36Who Can Enforce this New Vehicle Limited Warranty? 37When Does the Warranty Period Begin and End? 37
Warranty Coverage................................................. 37
Basic Vehicle Limited Warranty 37Supplemental Restraint System Limited Warranty 37Battery and Drive Unit Limited Warranty 38
Exclusions and Limitations................................... 38
Warranty Limitations 38Additional Limitations and Exclusions 39Voided Warranty 40Damages 40
Obtaining Warranty Service................................ 40
Payment of Tax for Repairs 41Reasonable Time for Repairs 41Roadside Assistance (Japan) 41Modifications and Waivers 41
Dispute Resolution.................................................... 41Contents
Instructions for Transporters
Use a Flatbed Only
Use a flatbed trailer only, unless otherwise specified by Tesla. Do not transport Model Swith the tires directly on the ground.Caution: Damage caused by transporting
is not covered by the warranty.Caution: To transport Model S, follow the
instructions exactly as described next.
Disable Self-Leveling (air suspension
vehicles only)
If Model S is equipped with Smart Air Suspension, it automatically self-levels, evenwhen power is off. To prevent damage, youmust activate Jack mode to disable self-
leveling:
1. Touch Controls > Driving on the
touchscreen.
2. Press the brake pedal, then touch Very
High to maximize height.
3. Touch Jack.
When Jack mode is active,
Model S displays this indicator
light on the instrument panel,
along with a message telling you
that active suspension is
disabled.
Note: Jack mode cancels when Model S is
driven over 7 km/h.
Warning: Failure to activate Jack mode
on a Model S equipped with Smart Air
Suspension can result in the vehicle becoming loose during transport, which
may cause significant damage.Activate Tow Mode
Model S may automatically shift into Park
when it detects the driver leaving the vehicle, even if it has previously been shifted intoNeutral. To keep Model S in Neutral (which
disengages the parking brake), you must use
the touchscreen to activate Tow mode:
1. Shift into Park.
2. Press the brake pedal, then on the
touchscreen, touch Controls > E-Brake &
Power Off > Tow Mode .When Tow mode is active, Model S
displays this indicator light on the
instrument panel, along with a
message telling you that Model S is
free-rolling.
Note: Tow mode cancels when Model S is
shifted into Park.
Caution: If the electrical system is not
working, and you therefore cannot
release the electric parking brake,
attempt to quick start the 12V battery.
For instructions, call Tesla. If a situation
occurs where you cannot disengage the
parking brake, use tire skids or transport
Model S for the shortest possible distance
using wheeled dollies. Before doing so,
always check the dolly manufacturer’s specifications and recommended load
capacity.
Roadside Assistance
Roadside Assistance3
Battery and Drive Unit Limited WarrantyThe Model S lithium-ion battery (the “Battery”) and Drive Unit are extremely sophisticatedpowertrain components designed to withstand extreme driving conditions. You can rest easy
knowing that Tesla’s state-of-the-art Battery and Drive Unit are backed by this Battery and Drive
Unit Limited Warranty, which covers the repair or replacement of any malfunctioning or defective
Battery or Drive Unit, subject to the limitations described below. If your Battery or Drive Unit
requires warranty service, Tesla will repair the unit, or replace it with a factory reconditioned unit.
When replacing a Battery, Tesla will ensure that the energy capacity of the replacement Battery is
at least equal to that of the original Battery before the failure occurred. To provide you with even
more assurance, this Battery and Drive Unit Limited Warranty will also cover damage to your
vehicle from a Battery fire even if it is the result of driver error. (Coverage will not extend to
damage that had already been sustained before a Battery fire occurred, or to any damage if the
Battery fire occurred after your vehicle had already been totaled.) Your vehicle’s Battery and
Drive Unit are covered under this Battery and Drive Unit Limited Warranty for a period of 8 years or for the number of km/miles specified below for your Battery configuration, whichever comesfirst:
• 60 kWh - 200,000 km
• 85 kWh - unlimited km
Despite the breadth of this warranty, damage resulting from intentional actions (including intentionally abusing or destroying your vehicle or ignoring active vehicle warnings), a collision or accident (excluding from Battery fires as specified above), or the servicing or opening of the
Battery or Drive Unit by non-Tesla personnel, is not covered under this Battery and Drive Unit
Limited Warranty.
In addition, the Drive Unit is subject to the exclusions and limitations described in this New
Vehicle Limited Warranty. Damage to the Battery resulting from the following activities is also not covered under this Battery and Drive Unit Limited Warranty:
• Physically damaging the Battery, or intentionally attempting, either by physical means, programming, or other methods, to extend (other than as specified in your owner
documentation) or reduce the life of the Battery;
• Exposing the Battery to direct flame (excluding from Battery fires as specified above); or,
• Flooding of the Battery.
The Battery, like all lithium-ion batteries, will experience gradual energy or power loss with time and use. Loss of Battery energy or power over time or due to or resulting from Battery usage, is
NOT covered under this Battery and Drive Unit Limited Warranty. See your owner documentation for important information on how to maximize the life and capacity of the Battery.
Exclusions and Limitations
Warranty Limitations This New Vehicle Limited Warranty does not cover any vehicle damage or malfunction directly orindirectly caused by, due to or resulting from normal wear or deterioration, abuse, misuse,
negligence, accident, improper maintenance, operation, storage or transport, including, but not
limited to, any of the following:
Warranty
38Model S Quick Guide