Table of Contents
Board literature4
Notes
5
Structure and more information about the
Owner´s Manual
6
Abbreviations
Safety
Passive Safety
8
General information
8
Correct and safe seated position
8
Seat belts
11
Using seat belts
11
Inertia reels and belt tensioners
13
Airbag system
14
Description of the airbag system
14
Airbag overview
15
Deactivating airbags
18
Transporting children safely
19
Child seat
19
Fastening systems
22
Using the system
Cockpit
27
Overview
26
Instruments and Indicator Lights
28
Instrument cluster
28
Indicator lights
31
Information system
39
Driver information system
39
Driving data (Multifunction display)
40
MAXI DOT display
42Service interval display46SmartGate47
Unlocking and opening
49
Unlocking and locking
49
Anti-theft alarm system
54
Luggage compartment lid
55
Window operations
56
Lights and visibility
59
Lights
59
Interior lighting
63
Visibility
64
Windscreen wipers and washers
65
Rear mirror
67
Seats and head restraints
69
Seats and head restraints
69
Seat features
70
Transporting and practical equipment
73
Useful equipment
73
Tablet holder
80
Luggage compartment and transport of
cargo
81
Variable loading floor in the luggage
compartment (Estate)
86
Roof rack
89
Heating and ventilation
90
Heating, manual air conditioning system,
Climatronic
90
Driving
Starting-off and Driving
95
Starting and stopping the engine using the
key
95
Starting and stopping the engine at the push
of the button
97
START-STOPsystem
99
Brakes and parking
101Manual gear changing and pedals103Automatic gearbox104
Running-in and economical driving
106
Avoiding damage to your vehicle
108
Assist systems
109
General information
109
Braking and stabilisation systems
109
Parking assistance (ParkPilot)
112
Speed control system
114
Front Assist
116
Fatigue detection
119
Tyre pressure monitoring
119
Hitch and trailer
121
Hitch
121
Trailer
126
General Maintenance
Care and maintenance
130
Service work, adjustments and technical
alterations
130
Washing vehicle
133
Cleaning vehicle exterior
134
Interior care
138
Inspecting and replenishing
140
Fuel
140
Engine compartment
143
Engine oil
146
Coolant
148
Brake fluid
149
Vehicle battery
150
Wheels
154
Tyres and wheel rims
154
Winter operation
1582Table of Contents
AbbreviationsAbbreviationDefinitionrpmEngine revolutions per minuteA2DPa Bluetooth software profile for a one-way transfer of audio
dataABSAnti-lock brake systemAGAutomatic gearboxAGMVehicle battery typeTCSTraction controlCO 2Carbon dioxideCOCDeclaration of conformityDPFDiesel particle filterDSGAutomatic double clutch gearboxEDLElectronic differential lockECEEconomic Commission for EuropeEPCEPC fault lightESCElectronic Stability ControlETRim depthEUEuropean UnionGSMGlobal System for Mobile communicationsHBAHydraulic brake assistHHCUphill start assistKESSYKeyless unlocking, starting and lockingkWKilowatt, measuring unit for outputLEDLighting element typeMCBMulti-collision brakeMDIInputs for connecting external devicesMFDMultifunction displayMGManual gearboxMPIGasoline engine with a multi-point fuel injectionN1Panel van intended exclusively or mainly for the transporta-
tion of goodsAbbreviationDefinitionNmNewton meter, measuring unit for the engine torquePINpersonal identification numberSIM carda card for the identification of the mobile network operatorTDI CRDiesel engine with turbo charging and common rail injection
systemTSATrailer stabilisationTSIPetrol engine with turbo charging and direct injectionVINVehicle identification numberWWatt, unit of powerWi-Fiwireless data network7Abbreviations
Using the system
Cockpit
OverviewElectric power windows
56
Door opening lever
53
Electric exterior mirror adjustment
68
Air outlet vents
94
Parking ticket holder
74
Operating lever (depending on specification):
▶ Indicators, main and dipped beam, headlight flasher
60
▶Cruise control system
114
Steering wheel (depending on equipment):
▶ With horn
▶ With driver’s front airbag
15
▶With buttons for the operation of the information system
39
Instrument cluster
28
Operating lever (depending on specification):
▶ Windscreen wiper and washer system
66
▶Information system
39
Infotainment » User manual for Infotainment
Button for hazard warning light system
62
Warning light for the front passenger airbag
18
Air outlet vents
94
Interior rear-view mirror
67
Key switch for switching off the front passenger airbag (in front
passenger storage compartment)
18
Front passenger airbag
15
Storage compartment on the front passenger side
78
Air outlet vents
94
Front passenger door power window
56
Door opening lever
53
Light switch
59
Headlight range control (in the dashboard)
59
Bonnet release lever
1441234567891011121314151617181920212223Fuse box175
Steering wheel adjustment lever
9
Depending on specification:
▶ Ignition lock
96
▶Starter button
97
Pedals
103
Storage compartment
74
Handbrake lever
102
Depending on specification:
▶ Gearshift lever (manual gearbox)
103
▶Selector lever (automatic gearbox)
104
Depending on specification:
▶ Cup holder
74
▶Multimedia holder
77
▶Ashtrays
75
AUX and MDI input (AUX and USB)
80
Bar with keys depending on the equipment fitted:
▶ Seat heater on the front left seat
70
▶
Traction control (TCS)
110
▶
Parking aid
112
▶
Central locking system
51
▶
Rear window heater
64
▶
START STOP
99
▶
Seat heater on the front right seat
70
Depending on equipment fitted:
▶ Operating controls for the heating
91
▶Operating controls for the manual air conditioning system
91
▶Operating controls for Climatronic
92
Note
The layout of the controls on right-hand drive vehicles differs partially from
that shown in » Fig. 19. The symbols on the controls and switches are the
same as for left-hand drive models.242526272829303132333427Cockpit
Button for:
▶ Setting the time » page 31
▶ Reset counter for distance travelled (trip) » page 30
▶ Displaying the distance and days until the next service interval
» page 46
Coolant temperature gauge » page 29
Fuel gauge » page 30
Revolution counter
Read and observe
on page 28 first.
The tachometer
1
» Fig. 20 on page 28 or » Fig. 21 on page 28 shows the ac-
tual engine speed per minute.
The beginning of the red scale range of the tachometer indicates the maxi-
mum permitted engine speed of a driven-in and operating warm engine.
You should shift into the next highest gear before the red scale of the revolu- tion counter is reached, or select mode D on the automatic gearbox.
The gear recommendation is important to note in order to maintain the opti-
mum engine speed » page 39.
CAUTION
The pointer of the tachometer must reach the red area for only a short time -
there is a risk of engine damage!
Display
Fig. 22
Display types
567Read and observe on page 28 first.
Display types » Fig. 22
MAXI DOT display
Segment display
The following information will be displayed.
▶ Exterior temperature information
▶ Distance travelled » page 30
▶ Time » page 31
▶ Warning lights » page 31
▶ Information system data » page 39
▶ Fuel gauge 1)
» page 30
Coolant temperature gauge
Fig. 23
Coolant temperature gauge
Read and observe on page 28 first.
Applies to cars with the instrument cluster - Version 1 » Fig. 20 on page 28 .
The display » Fig. 23 provides information on the engine coolant temperature.
The display only works if the ignition is switched on.
Cold range
If the pointer is still in the left area of the scale, this indicates that the engine
has not yet reached its operating temperature. Avoid high speeds, full throttle
and high engine loads. This prevents possible damage to the engine.
1)
Applies only to the segment display (instrument cluster - version 2).
29Instruments and Indicator Lights
Reset counter for distance travelled (trip)›Press button A » Fig. 26 on page 31 .
Setting the clock
Fig. 26
Button in the instrument cluster
Read and observe on page 28 first.
›
Switch on the ignition.
›
Press and hold the button
A
» Fig. 26 until the
Time
is shown in the display.
›
Release the button
A
and the system switches to the hour setting function.
›
Press the button
A
again and set the hours.
›
Wait around 4 seconds - the system switches to the minutes setting.
›
Press the button
A
again and set the minutes.
›
Wait around 4 seconds - the system switches to the start setting.
The time can also be set in the Infotainment » Owner´s Manual Infotainment ,
chapter Device settings .
Indicator lights
Introduction
This chapter contains information on the following subjects:
Handbrake
32
Brake system
32
Seat belt warning light
32
Power steering/steering lock (KESSY system)
32
Stability control (ESC) / Traction control (TCS)
33
Traction control system (TCS) off
33
Anti-lock braking system (ABS)
33
Rear fog light
34
Emission control system34 Glow plug system (diesel engine)34
Engine performance check (petrol engine)
34
Airbag system
34
Tyre pressure
34
Fuel reserve
35
Turn signal system
35
Trailer turn signal lights
35
Fog lights
35
Cruise control system
35
Brake pedal (automatic gearbox)
35
Main beam
36
Automatic transmission
36
Rear seat belt warning light
36
Alternator
36
Coolant
36
Engine oil pressure too low
37
Engine oil level
37
Lamp failure
37
Diesel particulate filter (diesel engine)
37
Windscreen washer fluid level
38
START-STOP system
38
Display of a low temperature
38
Distance warning (Front Assist)
38
Advance warning/emergency brake (Front Assist)
38
Service
38
The warning lights in the instrument cluster indicate certain functions or
faults.
Some warning lights can be accompanied by acoustic signals and messages in
the display of the instrument cluster.
After switching on the ignition, some warning lights light up briefly as a func-
tion test.
If the tested systems are OK, the corresponding warning lights go out a few
seconds after switching on the ignition or after starting the engine.
31Instruments and Indicator Lights
If the warning light flashes after starting the engine again, there is a system
error.
Seek help from a specialist garage.
Disconnecting the vehicle battery
If the vehicle's battery has been disconnected and reconnected, the indicator
light
comes on after switching on the ignition.
The warning light should go out after driving a short distance.
If, after a short drive, the indicator light does not go out, there is a system er-
ror.
Seek help from a specialist garage.
Other incidents
The illumination of the warning light can have the following reasons.
▶ The vehicle is loaded on one side. Distribute loads as evenly as possible.
▶ The wheels of one axle are loaded more heavily (e.g. when towing a trailer or
when driving uphill or downhill).
▶ Snow chains are mounted.
▶ A wheel has been changed.
CAUTION
Under certain circumstances (e.g. sporty style of driving, wintry or unpaved
roads) the warning light in the instrument cluster may be delayed or not
light up at all.
Fuel reserve
Read and observe
on page 32 first.
illuminates – the fuel level in the fuel tank is at the reserve level (approxi-
mately 7 litres).
Please refuel. Range: ...
kmPLEASE REFUEL RANGE …
km
An audible signal sounds as a warning.
Note
The text in the display goes out after refuelling and driving a short distance. Turn signal system
Read and observe
on page 32 first.
flashes – the left turn signal is switched on.
flashes – the right turn signal is switched on.
If there is a fault in the turn signal system, the warning light flashes at twice
its normal rate. This does not apply when towing a trailer.
When the hazard warning light system is switched on, this will cause all of the
turn signal lights as well as both warning lights to flash.
Trailer turn signal lights
Read and observe
on page 32 first.
flashes – the trailer turn signal lights are switched on.
If a trailer is hitched and the warning light is not flashing, one of the trailer
turn signal lights has failed.
An example message in the display of the instrument cluster
Trailer: check left turn signal!TRAILER TURN SIG_ CHECK LEFT
Check the trailer bulbs.
Fog lights
Read and observe
on page 32 first.
illuminates – the fog lights are switched on.
Cruise control system
Read and observe
on page 32 first.
illuminates – the vehicle speed is regulated by the cruise control system.
Brake pedal (automatic gearbox)
Read and observe
on page 32 first.
illuminates – apply the brake.
35Instruments and Indicator Lights
Main beamRead and observe
on page 32 first.
illuminates – the main beam or the headlight flasher is switched on.
Automatic transmission
Read and observe
on page 32 first.
Gearbox overheated
The warning light
is only shown in the MAXI DOTdisplay.
illumi-
nates
Gearbox overheated. Stop! Owner's manual!STOP VEHICLE GEARBOX OVERHEAT illumi-
nates
Gearbox overheated.GEARBOX OVERHEATED
▶
do not continue to drive! Stop the vehicle and turn off the engine.
You can continue your journey as soon as the warning light disappears.
If the warning light does not go out, do not continue driving. Seek help from a specialist garage.
Transmission problem
The warning light is only shown in the MAXI DOTdisplay.
illumi-
nates
Gearbox faulty. Workshop!GEARBOX FAULTY WORKSHOP illumi-
nates
Error: gearbox. Reverse gear not available.GEARBOX ERROR REV_ GEAR NOT AVAIL illumi-
nates
Error: gearboxGEARBOX ERROR
Seek help from a specialist garage.
Rear seat belt warning light
Read and observe
on page 32 first.
illuminates – a rear seat belt is not fastened.
illuminates – a rear seat belt is fastened.
When the seat belt is fastened/unfastened, the particular light lights up briefly
and indicates the current belt status!
Alternator
Read and observe
on page 32 first.
illuminates – the battery is not being charged whilst the engine is running.
Seek help from a specialist garage.
CAUTION
If in addition to the light the light lights up while driving, stop driving -
risk of engine damage! Switch off the engine and seek assistance from a spe-
cialist garage.
Coolant
Read and observe
on page 32 first.
Coolant level too low
illumi-
nates
Check coolant! Owner's manual!ENGINE COOLANT PLEASE CHECK
▶ Stop the vehicle, switch off the engine, and check the coolant level
» page 148 , Checking the coolant level .
If the coolant level is within the specified range and the warning light illumi-
nated again after ignition on, then there may be a malfunction of the cooling
fan.
▶ Switch off the ignition.
▶ Check the fuse for the radiator fan, replace if necessary.
If the coolant level and the fan fuse are OK and the warning light illuminates
again after ignition on
do not continue to drive!
Seek help from a specialist garage.
Coolant temperature too high
illumi-
nates
Engine overheat. Stop! Owner's manual!ENGINE OVERHEAT STOP
▶ Stop the vehicle and turn off the engine.
▶ Continue your journey only after the warning light has disappeared.
36Using the system
Engine oil pressure too low
Read and observe
on page 32 first.
flashes – the engine oil pressure is too low.
Oil pressure: Stop vehicle! Owner's manual!STOP VEHICLE OIL PRESSURE›
Stop the vehicle, switch off the engine, and check the engine oil level.
Even if the oil level is correct,
do not drive any further if the warning light is
flashing. Also do not leave the engine running at an idling speed.
Seek help from a specialist garage.
CAUTION
If for some reason, it is not possible to top up the engine oil, do not contin-
ue driving! Switch off the engine and seek assistance from a specialist garage.
Engine oil level
Read and observe
on page 32 first.
Engine oil level too low
illumi-
nates
Oil level: add oil!ADD OIL
▶ Stop the vehicle, switch off the engine, and check the engine oil level, top up
if necessary.
The warning light will go out if the bonnet is left open for more than 30 sec-
onds. If no engine oil has been replenished, the warning light will come on
again after driving about 100 km.
Engine oil level too high
illumi-
nates
Reduce oil level!OIL LEVEL TOO HIGH
▶ Stop the vehicle, switch off the engine, and check the engine oil level.
In the event of a high oil level, seek assistance from a specialist garage.
Fault on the engine oil level sensor
illumi-
nates
Oil sensor: workshop!OIL SENSOR WORKSHOPSeek help from a specialist garage.
CAUTION
If for some reason, it is not possible to top up the engine oil, do not contin-
ue driving! Switch off the engine and seek assistance from a specialist garage.
Lamp failure
Read and observe
on page 32 first.
illuminates – one of the lamps is defective. A message will appear con-
cerning the affected lamp.
An example message in the display of the instrument cluster
Check right dipped headlight beam!DIPPED HEADLIGHT CHECK RIGHT
Diesel particulate filter (diesel engine)
Read and observe
on page 32 first.
The diesel particulate filter separates the soot particles from the exhaust. The soot particles collect in the diesel particulate filter where they are burnt on a
regular basis.
Illuminates – the filter is clogged with soot.
To clean the filter, and where traffic conditions permit »
, drive as follows for
at least 15 minutes or until the indicator light goes out.
Gear 4 or gear 5 engaged (automatic gearbox: Position D/S).
Vehicle speed at least 70 km/h.
Engine speed between 1,800-2,500 rpm.
If the filter is properly cleaned, the warning light extinguishes.
If the filter is not properly cleaned, the warning light does not go out and
the warning light begins to flash.
Particulate filter: owner's manual!PARTICLE FILTER OWNER MANUAL
Seek help from a specialist garage.
37Instruments and Indicator Lights