2015 Ram Cargo Van Owner's Manual

indicating that the active and hold status of the two
calls have switched. Only one call can be placed on
hold at a time.
Conference Call
When two calls are in progress (one active and one on
hold):
1. Push and hold the Phone
button until you hear a
double beep, indicating that the two calls have been
joined into one conference call.
Three-Way Calling
To initiate three-way calling, push the Voice Command
button while a call is in progress, and make a
second phone call, as described under “Making a
Second Call While Current Call is in Progress.” After
the second call has established, push and hold the Phone
button until you hear a double beep, indi-
cating that the two calls have been joined into one
conference call.
Call Termination
To end a call in progress:
1. Momentarily push the Phone
button.
• Only the active call(s) will be terminated and if there
is a call on hold, it will become the new active call. If
the active call is terminated by the phone far end, a
call on hold may not become active automatically.
This is cell phone-dependent.
2. To bring the call back from hold, push and hold the Phone
button until you hear a single beep. 3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 135

Redial
To redial the last number called from your mobile phone
using Voice Command:
1. Push the Phone
button to begin.
2. After the “Ready” prompt and the following beep, say“Redial.”
• The Uconnect® Phone will call the last number that
was dialed from your mobile phone.
NOTE: This may not be the last number dialed from the
Uconnect® Phone.
Call Continuation
Call continuation is the progression of a phone call on the
Uconnect® Phone after the vehicle ignition has been
switched to OFF. Call continuation functionality avail-
able on the vehicle can be any one of three types:
1. After the ignition is switched to OFF, a call can continue on the Uconnect® Phone either until the call
ends, or until the vehicle battery condition dictates
cessation of the call on the Uconnect® Phone and
transfer of the call to the mobile phone.
2. After the ignition is cycled to OFF, a call can continue on the Uconnect® Phone for a certain duration, after
which the call is automatically transferred from the
Uconnect® Phone to the mobile phone.
3. An active call is automatically transferred to the mobile phone after the ignition is cycled to OFF.
136 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

Uconnect® Phone Features
Language Selection
To change the language that the Uconnect® Phone is
using:
1. Push the Phone
button to begin.
2. After the “Ready” prompt and the following beep, saythe name of the language you wish to switch to
English, Espanol, or Francais.
3. Continue to follow the system prompts to complete the language selection.
After selecting one of the languages, all prompts and
voice commands will be in that language.
NOTE: After every Uconnect® Phone language change
operation, only the language-specific 32 name phone-
book is usable. The paired phone name is not language-
specific and is usable across all languages.
Emergency Assistance
If you are in an emergency and the mobile phone is
reachable:
• Pick up the phone and manually dial the emergency
number for your area.
If the phone is not reachable and the Uconnect® Phone is
operational, you may reach the emergency number as
follows:
• Push the Phone
button to begin.
•After the “Ready” prompt and the following beep, say
“Emergency” and the Uconnect® Phone will instruct
the paired mobile phone to call the emergency number.
This feature is supported in the U.S., Canada, and
Mexico.
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 137

NOTE:
•The emergency number dialed is based on the country
where the vehicle is purchased (911 for the U.S. and
Canada and 060 for Mexico). The number dialed may
not be applicable with the available mobile service and
area.
• If supported, this number may be programmable on
some systems. To do this, push the Phone
button
and say “Setup,” followed by “Emergency.”
• The Uconnect® Phone does slightly lower your
chances of successfully making a phone call as to that
for the mobile phone directly.
WARNING!
To use your Uconnect® Phone System in an emer-
gency, your mobile phone must be:
• turned on,
• paired to the Uconnect® System,
• and have network coverage.
Roadside Assistance/Towing Assistance
If you need roadside assistance:
• Push the Phone
button to begin.
•After the “Ready” prompt and the following beep, say
“Towing Assistance.”
138 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

NOTE:You should program the desired Towing Assis-
tance phone number using the Voice Command system.
To do this, push the Phone
button and say “Setup,”
followed by “Towing Assistance.” When prompted
say 1-800-521-2779 for U.S./Canada, say 55-14-3454
for Mexico City and 1-800-712-3040 for outside Mexico
City in Mexico.
Paging
To learn how to page, refer to “Working with Automated
Systems.” Paging works properly except for pagers of
certain companies, which time out a little too soon to
work properly with the Uconnect® Phone.
Voice Mail Calling
To learn how to access your voice mail, refer to “Working
with Automated Systems.”
Working With Automated Systems
This method is used in instances where one generally has
to push numbers on the mobile phone keypad while
navigating through an automated telephone system.
You can use your Uconnect® Phone to access a voice mail
system or an automated service, such as a paging service
or automated customer service line. Some services re-
quire immediate response selection. In some instances,
that may be too quick for use of the Uconnect® Phone.
When calling a number with your Uconnect® Phone that
normally requires you to enter in a touch-tone sequence
on your mobile phone keypad, you can push the Voice
Command
button and say the sequence you wish
to enter, followed by the word “Send.” For example,
if required to enter your PIN followed with a pound,
(3746#),youcanpush the Voice Command
but-
tonandsay,“3746#Send.” Saying a number, or
sequence of numbers, followed by “Send,” is also to be 3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 139

used for navigating through an automated customer
service center menu structure, and to leave a number
on a pager.
You can also send stored Uconnect® phonebook entries as
tones for fast and easy access to voice mail and pager
entries. To use this feature, dial the number you wish to call
and then push the Voice Command
button and say
“Send.” The system will prompt you to enter the name
or number and say the name of the phonebook entry
you wish to send. The Uconnect® Phone will then
send the corresponding phone number associated
with the phonebook entry, as tones over the phone.
NOTE:
• You may not hear all of the tones due to mobile phone
network configurations. This is normal.
• Some paging and voice mail systems have system time
out settings that are too short and may not allow the
use of this feature.
Barge In — Overriding Prompts
The “Voice Command” button can be used when you
wish to skip part of a prompt and issue your voice
command immediately. For example, if a prompt is
asking “Would you like to pair a phone, clear a...,” you
could push the Voice Command
button and say,
“Pair a Phone” to select that option without having to
listen to the rest of the voice prompt.
Turning Confirmation Prompts ON/OFF
Turning confirmation prompts off will stop the system
from confirming your choices (e.g., the Uconnect® Phone
will not repeat a phone number before you dial it).
1. Push the Phone
button to begin.
2. After the “Ready” prompt and the following beep, say
one of the following:
• “Setup Confirmation Prompts On”
• “Setup Confirmation Prompts Off”
140 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

Phone And Network Status Indicators
If available on the radio and/or on a premium display
such as the instrument panel cluster, and supported by
your mobile phone, the Uconnect® Phone will provide
notification to inform you of your phone and network
status when you are attempting to make a phone call
using Uconnect® Phone. The status is given for network
signal strength, phone battery strength, etc.
Dialing Using The Mobile Phone Keypad
You can dial a phone number with your mobile phone
keypad and still use the Uconnect® Phone (while dialing
via the mobile phone keypad, the user must exercise
caution and take precautionary safety measures). By
dialing a number with your paired Bluetooth® mobile
phone, the audio will be played through your vehicle’s
audio system. The Uconnect® Phone will work the same
as if you dial the number using Voice Command.NOTE:
Certain brands of mobile phones do not send the
dial ring to the Uconnect® Phone to play it on the vehicle
audio system, so you will not hear it. Under this situation,
after successfully dialing a number the user may feel that the
call did not go through even though the call is in progress.
Once your call is answered, you will hear the audio.
Mute/Un-Mute (Mute ON/OFF)
When you mute the Uconnect® Phone, you will still be
able to hear the conversation coming from the other
party, but the other party will not be able to hear you. To
mute the Uconnect® Phone:
• Push the Voice Command
button.
•Following the beep, say “Mute.”
To un-mute the Uconnect® Phone:
• Push the Voice Command
button.
•Following the beep, say “Mute off.”
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 141

Advanced Phone Connectivity
Transfer Call To And From Mobile Phone
The Uconnect® Phone allows ongoing calls to be trans-
ferred from your mobile phone to the Uconnect® Phone
without terminating the call.
To transfer an ongoing call from your Uconnect® Phone
paired mobile phone to the Uconnect® Phone or vice
versa using Voice Command:
1. Push the Voice Command
button and say
“Transfer Call.”
Connect Or Disconnect Link Between The
Uconnect® Phone And Mobile Phone
Your mobile phone can be paired with many different
electronic devices, but can only be actively “connected”
with one electronic device at a time. If you would like to connect or disconnect the Bluetooth®
connection between your mobile phone and the
Uconnect® Phone System, follow the instructions de-
scribed in your mobile phone User ’s Manual.
List Paired Mobile Phone Names
•
Push the Phonebutton to begin.
•After the “Ready” prompt and the following beep, say
“Setup Phone Pairing.”
• When prompted, say “List Phones.”
• The Uconnect® Phone will play the phone names of all
paired mobile phones in order from the highest to the
lowest priority. To “Select” or “Delete” a paired phone
being announced, push the Voice Command
but-
ton and say “Select” or “Delete.” Also, see the next
two sections for an alternate way to “Select” or
“Delete” a paired phone.
142 UNDERSTANDING THE FEATURES OF YOUR VEHICLE