2015 Ram 5500 Chassis Cab phone

4. Disconnect the opposite end of the positive(+)jumper
cable from the positive (+)post of the vehicle with the
discharged battery.
If frequent jump-starting is required to start your vehicle
you should have the battery and charging system in-
spected at your authorized dealer.
CAUTION!
Accessories plugged into the vehicle power outlets
draw power from the vehicle’s battery, even when not
in use (i.e., cellular phones, etc.). Eventually, if
plugged in long enough without engine operation,
the vehicle’s battery will discharge sufficiently to
degrade battery life and/or prevent the engine from
starting.
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or snow, it
can often be moved using a rocking motion. Turn the
steering wheel right and left to clear the area around the
front wheels. Then shift back and forth between DRIVE
and REVERSE (with automatic transmission) or 2nd gear
and REVERSE (with manual transmission), while gently
pressing the accelerator. Use the least amount of accel-
erator pedal pressure that will maintain the rocking
motion, without spinning the wheels or racing the en-
gine.
CAUTION!
Racing the engine or spinning the wheels may lead to
transmission overheating and failure. Allow the en-
gine to idle with the transmission in NEUTRAL for at
least one minute after every five rocking-motion
(Continued)
6
WHAT TO DO IN EMERGENCIES 477

facilities, factory-trained technicians, special tools, and
the latest information to ensure the vehicle is fixed
correctly and in a timely manner.
This is why you should always talk to an authorized
dealer service manager first. Most matters can be re-
solved with this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the con-
cern, you may contact the manufacturer’s customer
center.
Any communication to the manufacturer’s customer cen-
ter should include the following information:
• Owner’s name and address
• Owner’s telephone number (home and office) •
Authorized dealer name
• Vehicle Identification Number (VIN)
• Vehicle delivery date and mileage
Chrysler Group LLC Customer Center
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (866) 726–4636
Chrysler Canada Inc. Customer Center
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465–2001 English / (800) 387–9983 French
570 IF YOU NEED CONSUMER ASSISTANCE

PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing Chrysler Group LLC ve-
hicles. A complete working knowledge of the vehicle,
system, and/or components is written in straightforward
language with illustrations, diagrams, and charts. Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and
features. They show exactly how to find and correct
problems the first time, using step-by-step troubleshoot-
ing and drivability procedures, proven diagnostic tests
and a complete list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to ac-
quaint you with specific Chrysler Group LLC vehicles.
Included are starting, operating, emergency and mainte-
nance procedures as well as specifications, capabilities
and safety tips.
574 IF YOU NEED CONSUMER ASSISTANCE

Power Steering........................ .366
Radiator (Coolant Pressure) ................517
Carbon Monoxide Warning ..................109
Cargo Light ............................ .160
Car Washes ............................ .529
Cellular Phone .......................... .281
Center High Mounted Stop Light ..............550
Center Seat Storage Compartment .............189
Certification Label ........................ .427
Chart, Tire Sizing ........................ .383
Check Engine Light (Malfunction Indicator Light) . .201
Checking Your Vehicle For Safety ..............108
Checks, Safety .......................... .108
Child Restraint ............................75
Child Restraints Booster Seats ...........................79
Child Restraints .........................75
Child Seat Installation .....................93
How To Stow An Unused ALR Seat Belt ........91Infants And Child Restraints
................77
Install A LATCH-compatible Child Restraint .....90
Installing Child Restraints Using The Vehicle
Seat Belt ..............................92
Locating The LATCH Anchorages ............87
Lower Anchors And Tethers For Children .......82
Older Children And Child Restraints ..........78
Seating Positions ........................81
Cigar Lighter ........................... .182
Clean Air Gasoline ....................... .422
Cleaning Wheels .............................. .531
Climate Control ......................... .283
Automatic ........................... .293
Cold Weather Operation ....................331
Compact Disc (CD) Maintenance ..............280
Compact Spare Tire ....................... .401
Console, Overhead ....................... .174
Contract, Service ......................... .571
580 INDEX