2015 Ram 5500 Chassis Cab Owner's Manual

NOTE:The ASSIST and 9–1–1 features operate through
the Uconnect® Access service. These buttons will only
operate as long as your Uconnect® Access service is
active. Refer to your “Uconnect® System supplement
manual” for further information.
ASSIST Call
The ASSIST Button is used to automatically connect you
to any one of the following support centers:
• Roadside Assistance – If you get a flat tire, or need a
tow, just press the Assist button and you’ll be con-
nected to someone who can help. Roadside Assistance
will know what vehicle you’re driving and its location.
Additional fees may apply for roadside Assistance.
• Uconnect® Access Customer Care – In-vehicle support
for Uconnect® Access and Uconnect® Access Via
Mobile features. •
Vehicle Customer Care – Total support for all other
vehicle issues.
9-1-1 Call
1. Press the 9-1-1 Call button on the Rearview Mirror.
NOTE: In case the 9-1-1 Call button is pushed in error,
there will be a 10 second delay before the 9-1-1 Call
system initiates a call to a 9-1-1 operator. To cancel the
9-1-1 Call connection, press the 9-1-1 Call button on the
Rearview Mirror or press the cancellation button on the
Phone Screen. Termination of the 9-1-1 Call will turn the
green LED light on the Rearview Mirror off.
2. The LED light located between the Assist and 9-1-1 buttons on the Rearview Mirror will turn green once a
connection to a 9-1-1 operator has been made.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 119

3. Once a connection between the vehicle and a 9-1-1operator is made, the 9-1-1 Call system may transmit
the following important vehicle information to a 9-1-1
operator:
• Indication that the occupant placed a 9-1-1 Call.
• The vehicle brand.
• The last known GPS coordinates of the vehicle.
4. You should be able to speak with the 9-1-1 operator through the vehicle audio system to determine if
additional help is needed. NOTE:
Once a connection is made between the vehicle’s
9-1-1 Call system and the 9-1-1 operator, the 9-1-1 opera-
tor may be able to open a voice connection with the
vehicle to determine if additional help is needed. Once
the 9-1-1 operator opens a voice connection with the
vehicle’s 9-1-1 Call system, the operator should be able to
speak with you or other vehicle occupants and hear
sounds occurring in the vehicle. The vehicle’s 9-1-1 Call
system will attempt to remain connected with the 9-1-1
operator until the 9-1-1 operator terminates the connec-
tion.
5. The 9-1-1 operator may attempt to contact appropriate emergency responders and provide them with impor-
tant vehicle information and GPS coordinates.
120 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

WARNING!
•If anyone in the vehicle could be in danger (e.g.,
fire or smoke is visible, dangerous road conditions
or location), do not wait for voice contact from a
9-1-1 operator. All occupants should exit the vehicle
immediately and move to a safe location.
(Continued)
WARNING! (Continued)
•The 9-1-1 Call system is embedded into the vehi-
cle’s electrical system. Do not add aftermarket
electrical equipment to the vehicle’s electrical sys-
tem. This may prevent your vehicle from sending a
signal to initiate an emergency call. To avoid inter-
ference that can cause the 9-1-1 Call system to fail,
never add aftermarket equipment (e.g., two-way
mobile radio, CB radio, data recorder, etc.) to your
vehicle’s electrical system or modify the antennas
on your vehicle. IF YOUR VEHICLE LOSES BAT-
TERY POWER FOR ANY REASON (INCLUDING
DURING OR AFTER AN ACCIDENT), THE
UCONNECT FEATURES, APPS AND SERVICES,
AMONG OTHERS, WILL NOT OPERATE.
(Continued)
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 121

WARNING!(Continued)
•Modifications to any part of the 9-1-1 Call system
could cause the air bag system to fail when you
need it. You could be injured if the air bag system
is not there to help protect you.
9-1-1 Call System Limitations
Vehicles sold in Canada and Mexico DO NOThave 9-1-1
Call system capabilities.
9-1-1 or other emergency line operators in Canada and
Mexico may not answer or respond to 9-1-1 system calls.
If the 9-1-1 Call system detects a malfunction, any of the
following may occur at the time the malfunction is
detected, and at the beginning of each ignition cycle:
•
The Rearview Mirror light located between the Assist
and 9-1-1 buttons will continuously be illuminated red.
• The Phone Screen will display the following message
“Vehicle phone requires service. Please contact your
dealer.”
• An In-Vehicle Audio message will state “Vehicle phone
requires service. Please contact your dealer.”
WARNING!
• Ignoring the Rearview Mirror light could mean you
will not have 9-1-1 Call services. If the Rearview
Mirror light is illuminated, have an authorized
dealer service the 9-1-1 Call system immediately.
(Continued)
122 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

WARNING!(Continued)
•The Occupant Restraint Control module turns on
the Air Bag Warning Light on the instrument panel
if a malfunction in any part of the system is
detected. If the Air Bag Warning Light is illumi-
nated, the air bag system may not be working
properly and the 9-1-1 system may not be able to
send a signal to a 9-1-1 operator. If the Air Bag
Warning Light is illuminated, have an authorized
dealer service the ORC system immediately.
Even if the 9-1-1 Call system is fully functional, factors
beyond Chrysler Group LLC’s control may prevent or
stop the 9-1-1 Call system operation. These include, but
are not limited to, the following factors:
• Delayed accessories mode is active.
• The ignition is in the OFF position. •
The vehicle’s electrical systems are not intact.
• The 9-1-1 Call system software and/or hardware are
damaged during a crash.
• The vehicle battery loses power or becomes discon-
nected during a vehicle crash.
• Wireless and/or Global Positioning Satellite signals
are unavailable or obstructed.
• Equipment malfunction at the 9-1-1 operator facility.
• Operator error by the 9-1-1 operator.
• Wireless network congestion.
• Weather.
• Buildings, structures, geographic terrain, or tunnels.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 123

NOTE:Never place anything on or near the vehicle’s
wireless and GPS antennas. You could prevent wireless
and GPS signal reception, which can prevent your vehicle
from placing an emergency call. Wireless and GPS signal
reception is required for the 9-1-1 Call system to function
properly.
General Information
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2)
this device must accept any interference received, includ-
ing interference that may cause undesired operation.CAUTION!
To avoid damage to the mirror during cleaning, never
spray any cleaning solution directly onto the mirror.
Apply the solution onto a clean cloth and wipe the
mirror clean.
Automatic Dimming Mirror With Rear View
Camera Display — If Equipped
A single ball joint mirror is provided in the vehicle. It is
a twist on mirror that has a fixed position at the wind-
shield. The mirror installs on the windshield button with
a counterclockwise rotation and requires no tools for
mounting. The mirror head can be adjusted up, down,
left, and right for various drivers. The mirror should be
adjusted to center on the view through the rear window.
This mirror automatically adjusts for headlight glare
from vehicles behind you.
124 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

When the vehicle is placed into reverse gear a video
display illuminates to display the image generated by the
rear view camera. The auto dimming feature is also
disabled to improve rear view viewing.
Outside Mirrors
To receive maximum benefit, adjust the outside mirrors
to center on the adjacent lane of traffic with a slight
overlap of the view obtained on the inside mirror.
NOTE:If your vehicle is equipped with illuminated
approach lights under the outside mirrors they can be
turned off through the instrument cluster or the
Uconnect® radio. For further information refer to “EVIC”
or ”DID” and “Uconnect® Settings” in “Understanding
Your Instrument Panel”.
WARNING!
Vehicles and other objects seen in the passenger side
convex mirror will look smaller and farther away
than they really are. Relying too much on your
passenger side convex mirror could cause you to
collide with another vehicle or other object. Use your
inside mirror when judging the size or distance of a
vehicle seen in the passenger side convex mirror.
Some vehicles will not have a convex passenger side
mirror.
Outside Mirrors Folding Feature
All outside mirrors are designed to be able to be manu-
ally folded both forward and rearward to prevent dam-
age.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 125

CAUTION!
It is recommended to fold the mirrors into the full
rearward position to resist damage when entering a
car wash or a narrow location.
Power Mirrors — If Equipped
The controls for the power mirrors are located on the
driver’s door trim panel.
The power mirror controls consist of mirror select but-
tons and a four-way mirror control switch.
Folding Mirror
Power Mirror Controls Location
126 UNDERSTANDING THE FEATURES OF YOUR VEHICLE