Page 656 of 871

7.Install and adjust the tension in the weight distributing
bars so that the height of the front fender is approxi-
mately (H2-H1)/3+H1 (about 1/3 the difference be-
tween H2 and H1 above normal ride height [H1]).
8. The truck can now be driven. Jack mode will be
canceled and vehicle will return to normal ride height
when drive at speeds above 5mph (8kph).
Measurement ExampleExample 1500
Height (mm)
H1925
H2946
H2-H121
(H2-H1)/37
(H-H1)/3 + H1932
NOTE:For all towing conditions, we recommend towing
with tow haul mode engaged.
All Other 1500/2500/3500 Trucks
1. Position the truck to be ready to connect to the trailer
(do not connect the trailer).
NOTE:For Ram 2500/3500 trucks equipped with rear air
suspension, normal ride height or alternate ride height
can be used. The vehicle must remain in the engine
running position while attaching a trailer for proper
leveling of the air suspension system. It may not be
possible to enter alternate ride height while lightly
loaded.
2. Measure the height of the top of the front wheel
opening on the fender to ground, this is height H1.
3. Attach the trailer to the vehicle without the weight
distribution bars connected.
4. Measure the height of the top of the front wheel
opening on the fender to ground, this is height H1.
654 STARTING AND OPERATING
Page 661 of 871

WARNING!(Continued)
•When hauling cargo or towing a trailer, do not
overload your vehicle or trailer. Overloading can
cause a loss of control, poor performance or dam-
age to brakes, axle, engine, transmission, steering,
suspension, chassis structure or tires.
•Safety chains must always be used between your
vehicle and trailer. Always connect the chains to
the hook retainers of the vehicle hitch. Cross the
chains under the trailer tongue and allow enough
slack for turning corners.
•Vehicles with trailers should not be parked on a
grade. When parking, apply the parking brake on
the tow vehicle. Put the tow vehicle transmission in
PARK. For four-wheel drive vehicles, make sure
the transfer case is not in NEUTRAL. Always,
block or%chock%the trailer wheels.
(Continued)
WARNING!(Continued)
•GCWR must not be exceeded.
•Total weight must be distributed between the tow
vehicle and the trailer such that the following four
ratings are not exceeded:
1. GVWR
2. GTW
3. GAWR
4. Tongue weight rating for the trailer hitch uti-
lized.
5
STARTING AND OPERATING 659
Page 671 of 871

Air Conditioning
Turn off temporarily.
Air Suspension System
To aid in attaching/detaching the trailer from the vehicle,
the air suspension system can be used. Refer to “Air
Suspension System” in “Starting And Operating” for
further information.
NOTE:The vehicle must remain in the engine running
position while attaching a trailer for proper leveling of
the air suspension system.
SNOWPLOW
1500 Models Only
NOTE:Do not use this model vehicle for snowplow
applications.
WARNING!
Snowplows and other aftermarket equipment should
not be added to the front end of your vehicle. The
airbag crash sensors may be affected by the change in
the front end structure. The airbags could deploy
unexpectedly or could fail to deploy during a colli-
sion resulting in serious injury or death.
CAUTION!
Using this vehicle for snowplow applications can
cause damage to the vehicle.
WARNING!
Attaching a snowplow to this vehicle could adversely
affect performance of the airbag system in a collision.
(Continued)
5
STARTING AND OPERATING 669
Page 676 of 871

NOTE:Vehicles equipped with air suspension must be
placed in Transport mode before tying them down (from
the body) on a trailer or flatbed truck. Refer to “Air
Suspension – If Equipped” for more information. If the
vehicle cannot be placed in Transport mode (for example,
engine will not run), tie-downs must be fastened to the
axles (not to the body). Failure to follow these instruc-
tions may cause fault codes to be set and/or cause loss of
proper tie-down tension.
Recreational Towing — Two-Wheel Drive Models
DO NOT flat tow this vehicle. Damage to the drivetrain
will result.
Recreational towing (for two-wheel drive models) is
allowedONLYif the rear wheels areOFFthe ground.
This may be accomplished using a tow dolly or vehicle
trailer. If using a tow dolly, follow this procedure:
1. Properly secure the dolly to the tow vehicle, following
the dolly manufacturer’s instructions.
NOTE:If vehicle is equipped with air suspension, ensure
the vehicle is set to Normal Ride Height.
2. Drive the rear wheels onto the tow dolly.
3. Firmly apply the parking brake. Place automatic trans-
mission in PARK, manual transmission in gear (not in
NEUTRAL).
4. Properly secure the rear wheels to the dolly, following
the dolly manufacturer’s instructions.
5. Turn the ignition switch to the OFF position and
remove the Key Fob.
6. Install a suitable clamping device, designed for tow-
ing, to secure the front wheels in the straight position.
674 STARTING AND OPERATING
Page 679 of 871

WARNING!(Continued)
the parking brake. The transfer case NEUTRAL (N)
position disengages both the front and rear drive-
shafts from the powertrain and will allow the vehicle
to roll, even if the transmission is in PARK. The
parking brake should always be applied when the
driver is not in the vehicle.
CAUTION!
It is necessary to follow these steps to be certain that
the transfer case is fully in NEUTRAL (N) before
recreational towing to prevent damage to internal
parts.
1. Bring the vehicle to a complete stop, with the engine
running. Firmly apply the parking brake.
2. Shift the transmission to NEUTRAL.
NOTE:If vehicle is equipped with air suspension, ensure
the vehicle is set to Normal Ride Height.
3. Press and hold the brake pedal.
4. Depress the clutch pedal on a manual transmission.
•With manual shift transfer case, shift the transfer
case lever into NEUTRAL (N).
•With electronic shift transfer case, press and hold the
transfer case NEUTRAL (N) button. Some models
have a small, recessed#N#button (at the center of the
transfer case switches) that must be pressed using a
ballpoint pen or similar object. Other models have a
rectangular NEUTRAL switch, below the rotary
transfer case control knob. The NEUTRAL (N) indi-
cator light will blink while the shift is in progress.
The light will stop blinking (stay on solid) when the
shift to NEUTRAL (N) is complete. After the shift is
completed and the NEUTRAL (N) light stays on,
release the NEUTRAL (N) button.
5
STARTING AND OPERATING 677
Page 681 of 871

•The ignition switch must be in the ON/RUN position
for a shift to take place and for the position indicator
lights to be operable. If the ignition switch is not in the
ON/RUN position, the shift will not take place and no
position indicator lights will be on or flashing.
•A flashing NEUTRAL (N) position indicator light
indicates that shift requirements have not been met.
•If the vehicle is equipped with air suspension, the
engine should be started and left running for a mini-
mum of 60 seconds (with all the doors closed) at least
once every 24 hours. This process allows the air
suspension to adjust the vehicle’s ride height to com-
pensate for temperature effects.
Shifting Out Of NEUTRAL (N)
Use the following procedure to prepare your vehicle for
normal usage.
1. Bring the vehicle to a complete stop, leaving it con-
nected to the tow vehicle.
2. Firmly apply the parking brake.
3. Press and hold the brake pedal.
4. Start the engine. Shift the transmission into NEU-
TRAL. Depress the clutch pedal on a manual trans-
mission.
•With manual shift transfer case, shift the transfer
case lever to the desired position.
•With electronic shift transfer case with rotary selector
switch, press and hold the transfer case NEUTRAL (N)
button until the NEUTRAL (N) indicator light turns
off. After the NEUTRAL (N) indicator light turns off,
release the NEUTRAL (N) button. After the NEUTRAL
5
STARTING AND OPERATING 679
Page 742 of 871

To Reset The Manual Park Release:
1. Push the locking tab to the right, to unlock the lever.
2. Rotate the Manual Park Release lever forward to its
original position, until the locking tab snaps into place
to secure the lever.
3. Pull gently on the tether strap to confirm that the lever
is locked in its stowed position.
4. Re-install the access cover.
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial wrecker service. If the trans-
mission and drivetrain are operable, disabled vehicles
may also be towed as described under “Recreational
Towing” in the “Starting and Operating” section.
NOTE:Vehicles equipped with air suspension must be
placed in Transport mode, before tying them down (from
the body) on a trailer or flatbed truck. Refer to#Air
Suspension#in#Starting and Operating#for more infor-
mation. If the vehicle cannot be placed in Transport mode
(for example, engine will not run), tie-downs must be
fastened to the axles (not to the body). Failure to follow
these instructions may cause fault codes to be set and/or
cause loss of proper tie-down tension.
740 WHAT TO DO IN EMERGENCIES
Page 744 of 871

If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
position, not the ACC position.
If the key fob is unavailable or the vehicle’s battery is
discharged, refer to ”Manual Park Release” or “Shift
Lever Override” in this section for instructions on shift-
ing the automatic transmission out of PARK for towing.
CAUTION!
•Do not use sling type equipment when towing.
Vehicle damage may occur.
•When securing the vehicle to a flat bed truck, do
not attach to front or rear suspension components.
Damage to your vehicle may result from improper
towing.
Two-Wheel Drive Models
The manufacturer recommends towing your vehicle with
all four wheelsOFFthe ground using a flatbed.
If flatbed equipment is not available, and the transmis-
sion is operable, this vehicle may be towed (with rear
wheels on the ground) under the following conditions:
•The transmission must be in NEUTRAL.
•The towing speed must not exceed 30 mph (48 km/h).
•The towing distance must not exceed 15 miles (24 km)
for 6-speed transmission, or 30 miles (48 km) for
8-speed transmission.
If the transmission is not operable, or the vehicle must be
towed faster than 30 mph (48 km/h) or farther than 15
miles (24 km) for 6-speed transmission, or 30 miles
(48 km) for 8-speed transmission, tow with the rear
wheelsOFFthe ground. Acceptable methods are to tow
the vehicle on a flatbed, or with the front wheels raised
742 WHAT TO DO IN EMERGENCIES