Static and flutter: During signal interference from
buildings, large hills or due to antenna position
(usually in conjunction with increased distance
from the station transmitter) , static or flutter can
be heard. This can be reduced by adjusting the
treble control to reduce treble response.
Multipath reception: Because of the reflective
characteristics of FM signals, direct and reflected
signals reach the receiver at the same time. The
signals may cancel each other, resulting in mo-
mentary flutter or loss of sound.
AM RADIO RECEPTION
AM signals, because of their low frequency, can
bend around objects and skip along the ground.
In addition, the signals can be bounced off the
ionosphere and bent back to earth. Because of
these characteristics, AM signals are also sub-
ject to interference as they travel from transmitter
to receiver.
Fading: Occurs while the vehicle is passing
through freeway underpasses or in areas with
many tall buildings. It can also occur for several
seconds during ionospheric turbulence even in
areas where no obstacles exist.
Static: Caused by thunderstorms, electrical
power lines, electric signs and even traffic lights.
SATELLITE RADIO RECEPTION (if so
equipped)
When the satellite radio is used for the first time
or the battery has been replaced, the satellite
radio may not work properly. This is not a mal-
function. Wait more than 10 minutes with satellite
radio ON and the vehicle outside of any metal or
large building for satellite radio to receive all of
the necessary data.
No satellite radio reception is available and “NO
SAT” is displayed when the SAT band option is
selected unless optional satellite receiver and
antenna are installed and a SiriusXM® Satellite
Radio service subscription is active. Satellite ra-
dio is not available in Alaska, Hawaii and Guam.
Satellite radio performance may be affected if
cargo carried on the roof blocks the satellite radio
signal.
If possible, do not put cargo over the satellite
antenna.
A build up of ice on the satellite radio antenna can
affect satellite radio performance. Remove the
ice to restore satellite radio reception.
AUDIO OPERATION PRECAUTIONS
LHA0099
4-24Monitor, climate, audio, phone and voice recognition systems
USB (Universal Serial Bus)
Connection Port
WARNING
Do not connect, disconnect, or operate the
USB device while driving. Doing so can be
a distraction. If distracted you could lose
control of your vehicle and cause an acci-
dent or serious injury.
CAUTION
●Do not force the USB device into the
USB port. Inserting the USB device
tilted or up-side-down into the port may
damage the port. Make sure that the
USB device is connected correctly into
the USB port.
● Do not grab the USB port cover (if so
equipped) when pulling the USB device
out of the port. This could damage the
port and the cover.
● Do not leave the USB cable in a place
where it can be pulled unintentionally.
Pulling the cable may damage the port. The vehicle is not equipped with a USB device.
USB devices should be purchased separately as
necessary.
This system cannot be used to format USB de-
vices. To format a USB device, use a personal
computer.
In some jurisdictions, the USB device for the front
seats plays only sound without images for regu-
latory reasons, even when the vehicle is parked.
This system supports various USB connection
port devices, USB hard drives and iPod® play-
ers. Some USB devices may not be supported by
this system.
● Partitioned USB devices may not play cor-
rectly.
● Some characters used in other languages
(Chinese, Japanese, etc.) may not appear
properly in the display. Using English lan-
guage characters with a USB device is rec-
ommended.
General notes for USB (if so equipped) use ● Refer to your device manufacturer’s owner
information regarding the proper use and
care of the device. Notes for iPod® (if so equipped) use
iPod® is a trademark of Apple Inc., registered in
the U.S. and other countries.
● Improperly plugging in the iPod® may cause
a checkmark to be displayed on and off
(flickering) . Always make sure that the
iPod® is connected properly.
● An iPod® nano (1st Generation) may remain
in fast forward or rewind mode if it is con-
nected during a seek operation. In this case,
please manually reset the iPod®.
● An iPod® nano (2nd Generation) will con-
tinue to fast-forward or rewind if it is discon-
nected during a seek operation.
● An incorrect song title may appear when the
Play Mode is changed while using an iPod®
nano (2nd Generation) .
● Audiobooks may not play in the same order
as they appear on an iPod®.
● Large video files cause slow responses in an
iPod®. The vehicle center display may mo-
mentarily black out, but will soon recover.
● If an iPod® automatically selects large video
files while in the shuffle mode, the vehicle
center display may momentarily black out,
but will soon recover.
Monitor, climate, audio, phone and voice recognition systems4-29
●Third generation iPod nano® (Firmware ver-
sion 1.0.2 or later)
● Fourth generation iPod nano® (Firmware
version 1.0.4 or later)
● Fifth generation iPod nano® (Firmware ver-
sion 1.0.1 or later)
The iPod touch® may not respond quickly with
the system in some cases.
Make sure that the iPod® firmware is updated.
Audio main operation
Place the ignition switch to the ACC or ON
position. Then, press the MEDIA button repeat-
edly to switch to the iPod® mode.
If the audio system is turned off while the iPod® is
playing, the iPod® plays when the audio system
is turned back on.
If the audio system is off, pressing the MEDIA
button turns the audio system on and plays the
iPod®.
If the audio system is on, the audio system auto-
matically begins playing tracks from the iPod®
when it is plugged into the jack. MEDIA button
Press the MEDIA button while the iPod® is con-
nected to show the iPod® operation menu on the
audio display. Scroll through the menu list using
the TUNE/SCROLL knob. Press the
ENTER/SETTING button to select a menu item.
Items in the iPod® menu appear on the display in
the following order:
● Now playing
● Playlists
● Artists
● Albums
● Songs
● Podcasts
● Genres
● Composers
● Audiobooks
● Shuffle songs
For additional information about each item, refer
to the iPod® Owner’s Manual.
SEEK/TRACK buttons
Press the SEEK/TRACK buttons
orto skip backward or forward one track.
Press and hold the SEEK/TRACK buttons
orfor 1.5 seconds while a track is playing
to reverse or fast forward the track being played.
The track plays at an increased speed while
reversing or fast forwarding. When the button is
released, the track returns to normal play speed.
REPEAT (RPT)
When the RPT button is pressed while a track is
being played, the play pattern can be changed as
follows:
Repeat Off →1 Track Repeat →All Repeat →
Repeat Off
1 Track Repeat: the current track will be re-
peated.
All Repeat: all songs in the current list are re-
peated.
Repeat Off: no repeat play pattern is applied.
4-50Monitor, climate, audio, phone and voice recognition systems
Initialization
When the ignition switch is placed in the ON
position, NISSAN Voice Recognition is initialized,
which takes a few seconds. If the
button is
pressed before the initialization completes, the
system will announce “Hands-free phone system
not ready” and will not react to voice commands.
Operating tips
To get the best performance out of the NISSAN
Voice Recognition system, observe the following:
● Keep the interior of the vehicle as quiet as
possible. Close the windows to eliminate
surrounding noises (traffic noises, vibration
sounds, etc.) , which may prevent the system
from recognizing voice commands correctly.
● Wait until the tone sounds before speaking a
command. Otherwise, the command will not
be received properly.
● Start speaking a command within 5 seconds
after the tone sounds.
● Speak in a natural voice without pausing
between words.
Giving voice commands
To operate NISSAN Voice Recognition, press
and release the
button located on the
steering wheel. After the tone sounds, speak a
command.
The command given is picked up by the micro-
phone, and voice feedback is given when the
command is accepted.
● If you need to hear the available commands
for the current menu again, say “Help” and
the system will repeat them.
● If a command is not recognized, the system
announces, “Command not recognized.
Please try again.” Make sure the command is
said exactly as prompted by the system and
repeat the command in a clear voice.
● If you want to go back to the previous com-
mand, you can say “Go back” or “Correc-
tion” any time the system is waiting for a
response. ●
You can cancel a command when the sys-
tem is waiting for a response by saying,
“Cancel” or “Quit.” The system announces
“Cancel” and ends the Voice Recognition
session. You can also press and hold
the
button on the steering wheel for
5 seconds at any time to end the VR session.
Whenever the VR session is cancelled, a
double beep is played to indicate you have
exited the system.
● If you want to adjust the volume of the voice
feedback, press the volume control switches
(+ or -) on the steering wheel while being
provided with feedback. You can also use
the radio volume control knob.
● In most cases you can interrupt the voice
feedback to speak the next command by
pressing the
button on the steering
wheel.
● To use the system faster, you may speak the
second level commands with the main menu
command on the main menu. For example,
press the
button and after the tone
say, “Call Redial.”
4-62Monitor, climate, audio, phone and voice recognition systems
5. When you have finished speaking the phonenumber, the system repeats it back and an-
nounces the available commands.
6. Say: “Dial”
D. The system acknowledges
the command and makes the call.
For additional command options, refer to “List of
voice commands” in this section.
Receiving a call
When you hear the ring tone, press thebutton on the steering wheel.
Once the call has ended, press the
button
on the steering wheel.
NOTE:
If you do not wish to take the call when you
hear the ring tone, press the
button
on the steering wheel.
For additional command options, refer to “List of
voice commands” in this section.
LIST OF VOICE COMMANDS
Main Menu
“Call”
“Phonebook”
“Recent Calls”
“Connect Phone”
“Help”
When you press and release thebutton on
the steering wheel, you can choose from the
commands on the Main Menu. The following
pages describe these commands and the com-
mands in each sub-menu.
Remember to wait for the tone before
speaking.
After the main menu, you can say “Help” to hear
the list of commands currently available any time
the system is waiting for a response.
If you want to end an action without completing it,
you can say “Cancel” or “Quit” at any time the
system is waiting for a response. The system will
end the VR session. Whenever the VR session is
cancelled, a double beep is played to indicate
you have exited the system. If you want to go back to the previous command,
you can say “Go back” or “Correction” any time
the system is waiting for a response.
“Call”
Main Menu
“Call” (Speak name)
A
“Phone Number”(Speak Digits)
B
“Special Number”C
“Redial”D
“Call Back”E
(Speak name)A
If you have stored entries in the phonebook, you
can dial a number associated with a name.
For additional information about learning how to
store entries, refer to “Phonebook” in this section.
When prompted by the system, say the name of
the phone book entry you wish to call. The system
acknowledges the name.
If there are multiple numbers associated with the
name, the system asks you to choose the correct
number.
4-66Monitor, climate, audio, phone and voice recognition systems
TROUBLESHOOTING GUIDE
The system should respond correctly to all voice
commands without difficulty. If problems are en-
countered, try the following solutions.
Where the solutions are listed by number, try
each solution in turn, starting with number 1, until
the problem is resolved.
SymptomSolution
System fails to interpret the command correctly. 1. Ensure that the command is valid. For additional information, refer to “List of voice commands” in this section.
2. Ensure that the command is spoken after the tone.
3. Speak clearly without pausing between words and at a level appropriate to the ambient noise level in the vehicle.
4. Ensure that the ambient noise level is not excessive (for example, windows open or defroster on) . NOTE: If it is too
noisy to use the phone, it is likely that the voice commands will not be recognized.
5. If more than one command was said at a time, try saying the commands separately.
6. If the system consistently fails to recognize commands, the voice training procedure should be carried out to im-
prove the recognition response for the speaker. For additional information, refer to “Voice Adaptation (VA) mode” in
this section.
The system consistently selects the wrong entry from the
phone book. 1. Ensure that the phone book entry name requested matches what was originally stored. This can be confirmed by
using the “List Names” command. For additional information, refer to “Phonebook” in this section.
2. Replace one of the names being confused with a new name.
Monitor, climate, audio, phone and voice recognition systems4-73
BLUETOOTH® is a
trademark owned by
Bluetooth SIG, Inc.
and licensed to
Visteon.
USING THE SYSTEM
The NISSAN Voice Recognition system allows
hands-free operation of the Bluetooth® Hands-
Free Phone System.
If the vehicle is in motion, some commands may
not be available so full attention may be given to
vehicle operation.
Initialization
When the ignition switch is placed in the ON
position, NISSAN Voice Recognition is initialized,
which takes a few seconds. If the
button is
pressed before the initialization completes, the
system will announce “Hands-free phone system
not ready” and will not react to voice commands.
Operating tips
To get the best performance out of the NISSAN
Voice Recognition system, observe the following:
● Keep the interior of the vehicle as quiet as
possible. Close the windows to eliminate
surrounding noises (traffic noises, vibration
sounds, etc.) , which may prevent the system
from recognizing voice commands correctly.
● Wait until the tone sounds before speaking a
command. Otherwise, the command will not
be received properly.
● Start speaking a command within 5 seconds
after the tone sounds.
● Speak in a natural voice without pausing
between words.
Giving voice commands
To operate NISSAN Voice Recognition, press
and release the
button located on the
steering wheel. After the tone sounds, speak a
command.
The command given is picked up by the micro-
phone, and voice feedback is given when the
command is accepted.
● If you need to hear the available commands
for the current menu again, say “Help” and
the system will repeat them. ●
If a command is not recognized, the system
announces, “Command not recognized.
Please try again.” Make sure the command is
said exactly as prompted by the system and
repeat the command in a clear voice.
● If you want to go back to the previous com-
mand, you can say “Go back” or “Correc-
tion” any time the system is waiting for a
response.
● You can cancel a command when the sys-
tem is waiting for a response by saying,
“Cancel” or “Quit.” The system announces
“Cancel” and ends the Voice Recognition
session. You can also press and hold
the
button on the steering wheel for
five seconds at any time to end the VR
session. Whenever the VR session is can-
celled, a double beep is played to indicate
you have exited the system.
● If you want to adjust the volume of the voice
feedback, press the volume control switches
(+ or -) on the steering wheel while being
provided with feedback. You can also use
the radio volume control knob.
4-76Monitor, climate, audio, phone and voice recognition systems
●Outgoing
Speak this command to list the last five
outgoing calls from the vehicle. If the call
was to an entry in the phonebook, the name
will be displayed. Otherwise, the phone
number of the outgoing call will be dis-
played.
Say “Dial” to call the number or “Send Text”
to send a text message to that number. Say
“Next Entry” or “Previous Entry” to move
through the list of outgoing calls.
● Redial
Speak this command to call the last number
dialed.
● Call Back
Speak this command to call the number of
the last incoming call to the vehicle.
“Messaging”
Speak this command to access text messaging
functions. For additional information on these
commands, refer to “Text messaging” in this sec-
tion.
“Show Applications”
Speak this command to display list of smart-
phone apps available. NOTE:
Compatible smartphone and registration nec-
essary to access applications. For additional
information, refer to “NissanConnect
SMwith
Mobile Apps” in this section.
“Select Phone”
Speak this command to select a phone to use
from a list of those phones connected to the
vehicle.
MAKING A CALL
To make a call from a phone connected to the
vehicle’s Bluetooth® Hands-Free Phone Sys-
tem:
1. Press the
button on the steering
wheel.
2. The system will prompt you for a command. Say “Call”.
3. Select one of the available voice commands to continue:
● “(A Name)” — Speak the name of a phone-
book entry to place a call to that entry. The
system will respond with the name it inter-
preted from your command and will prompt
you to confirm that the name is correct. Say
“Yes” to initiate the call or “No” to hear an-
other name from the phonebook. ●
“Phone Number” — Speak this command to
place a call by inputting numbers. For 7– to
10–digit phone number, speak the numbers.
Say “Correction” at any time in the process
to correct a misspoken or misinterpreted
number. For phone numbers with more dig-
its or special characters, say “Special Num-
ber”, then speak the digits. Up to 24 digits
can be entered. Available special characters
are “start”, “pound”, “plus”, and “pause”.
When finished, say “Dial” to initiate the call.
Say “Correction” at any time in the process
to correct a misspoken or misinterpreted
number or character.
● “Redial” – Speak this command to dial the
number of the last outgoing call. The system
will display “Re-dialing
The name of the phonebook entry will be
displayed if it available, otherwise the num-
ber being re-dialed will be displayed.
● “Call Back” – Speak this command to dial
the number of the last incoming call. The
system will display “Calling back
book entry will be displayed if it available,
otherwise the number being called back will
be displayed.
4-80Monitor, climate, audio, phone and voice recognition systems