TROUBLESHOOTING GUIDE
The system should respond correctly to all voice
commands without difficulty. If problems are en-
countered, follow the solutions given in this guide
for the appropriate error.
Where the solutions are listed by number, try
each solution in turn, starting with number one,
until the problem is resolved.
Symptom/error message Solution
Displays “COMMAND NOT RECOG-
NIZED” or the system fails to interpret
the command correctly.1. Ensure that the command format is valid, refer to “Standard Mode command list” or “Alternate Command Mode command list” in this
section.
2. Speak clearly using your normal speech pattern and at a level appropriate to the ambient noise level.
3. Ensure that the ambient noise level is not excessive, for example, windows open or defrost on.
NOTE:
If it is too noisy to use the phone, it is likely that voice commands will not be recognized.
The system consistently selects the
wrong voicetag in the phonebook.1. Ensure that the voicetag requested matches what was originally stored. For additional information, refer to “Bluetooth® Hands-Free
Phone System with Navigation System” in this section.
2. Replace one of the voicetags being confused with a different voicetag.
Monitor, climate, audio, phone and voice recognition systems4-153
●The TPMS will activate only when the vehicle
is driven at speeds above 16 MPH
(25 km/h). Also, this system may not detect a
sudden drop in tire pressure (for example a
flat tire while driving) .
●The low tire pressure warning light does not
automatically turn off when the tire pressure
is adjusted. After the tire is inflated to the
recommended pressure, the vehicle must be
driven at speeds above 16 MPH (25 km/h)
to activate the TPMS and turn off the low tire
pressure warning light. Use a tire pressure
gauge to check the tire pressure.
●The “Tire Pressure Low - Add Air” warning
appears in the vehicle information display
when the low tire pressure warning light is
illuminated and low tire pressure is detected.
The “Tire Pressure Low - Add Air” warning
turns off when the low tire pressure warning
light turns off.
●The “Tire Pressure Low - Add Air” warning
does not appear if the low tire pressure
warning light illuminates to indicate a TPMS
malfunction.●Tire pressure rises and falls depending on
the heat caused by the vehicle’s operation
and the outside temperature. Low outside
temperature can lower the temperature of
the air inside the tire which can cause a
lower tire inflation pressure. This may cause
the low tire pressure warning light to illumi-
nate. If the warning light illuminates, check
the tire pressure for all four tires.
●The Tire and Loading Information label (also
referred to as the vehicle placard or tire
inflation pressure label) is located in the
driver’s door opening.
●You can also check the pressure of all tires
(except the spare tire) on the vehicle infor-
mation display screen. The order of the tire
pressure figures displayed on the screen
corresponds with the actual order of the tire
position.
For additional information, refer to “Low tire pres-
sure warning light” in the “Instruments and con-
trols” section and “Tire Pressure Monitoring Sys-
tem (TPMS)” in the “In case of emergency”
section.WARNING
●Radio waves could adversely affect
electric medical equipment. Those who
use a pacemaker should contact the
electric medical equipment manufac-
turer for the possible influences before
use.
●If the low tire pressure warning light
illuminates while driving, avoid sudden
steering maneuvers or abrupt braking,
reduce vehicle speed, pull off the road
to a safe location and stop the vehicle
as soon as possible. Driving with under-
inflated tires may permanently damage
the tires and increase the likelihood of
tire failure. Serious vehicle damage
could occur and may lead to an accident
and could result in serious personal in-
jury. Check the tire pressure for all four
tires. Adjust the tire pressure to the
recommended COLD tire pressure
shown on the Tire and Loading Informa-
tion label to turn the low tire pressure
warning light OFF. If you have a flat tire,
replace it with a spare tire as soon as
possible. (For additional information,
refer to “Flat tire” in the “In case of
emergency” section for changing a flat
tire.)
5-4Starting and driving
3. When appropriate, slowly release the accel-
erator pedal to gradually slow the vehicle.
4. Gradually steer the vehicle to a safe location
off the road and away from traffic if possible.
5. Lightly apply the brake pedal to gradually
stop the vehicle.
6. Turn on the hazard warning flashers and
contact a roadside emergency service to
change the tire or for additional information,
refer to “Changing a flat tire” in the “In case
of emergency” section of this manual.
DRINKING ALCOHOL/DRUGS AND
DRIVING
WARNING
Never drive under the influence of alcohol
or drugs. Alcohol in the bloodstream re-
duces coordination, delays reaction time
and impairs judgement. Driving after
drinking alcohol increases the likelihood
of being involved in an accident injuring
yourself and others. Additionally, if you
are injured in an accident, alcohol can
increase the severity of the injury.NISSAN is committed to safe driving. However,
you must choose not to drive under the influence
of alcohol. Every year thousands of people are
injured or killed in alcohol-related collisions. Al-
though the local laws vary on what is considered
to be legally intoxicated, the fact is that alcohol
affects all people differently and most people
underestimate the effects of alcohol.
Remember, drinking and driving don’t mix! That is
true for drugs (over-the-counter, prescription)
and illegal drugs too. Don’t drive if your ability to
operate your vehicle is impaired by alcohol,
drugs, or some other physical condition.
DRIVING SAFETY PRECAUTIONS
Your NISSAN is designed for both normal and
off-road use. However, avoid driving in deep wa-
ter or mud as your NISSAN is mainly designed for
leisure use, unlike a conventional off-road ve-
hicle.
Remember that 2-wheel drive models are less
capable than 4-wheel drive models for rough
road driving and extrication when stuck in deep
snow or mud, or the like.Please observe the following precautions:
WARNING
●Spinning the front wheels on slippery
surface may cause the 4WD warning
message to display and the 4WD sys-
tem to automatically switch from the
4WD to the 2WD mode. This could re-
duce the traction. Be especially careful
when towing a trailer. (4WD models)
●Drive carefully when off the road and
avoid dangerous areas. Every person
who drives or rides in this vehicle
should be seated with their seat belt
fastened. This will keep you and your
passengers in position when driving
over rough terrain.
●Do not drive across steep slopes. In-
stead drive either straight up or straight
down the slopes. Off-road vehicles can
tip over sideways much more easily
than they can forward or backward.
●Many hills are too steep for any vehicle.
If you drive up them, you may stall. If
you drive down them, you may not be
able to control your speed. If you drive
across them, you may roll over.
5-8Starting and driving
The ignition lock is designed so that the ignition
switch position cannot be switched to OFF until
the shift lever is moved to the P (Park) position.
When the ignition switch cannot be pushed to-
ward the OFF position, proceed as follows:
1. Move the shift lever into the P (Park) posi-
tion.
2. Push the ignition switch. The ignition switch
position will change to the ON position.
3. Push the ignition switch again to the OFF
position.
The shift lever can be moved from the P
(Park) position if the ignition switch is in
the ON position and the brake pedal is
depressed.
If the battery of the vehicle is discharged,
the push-button ignition switch cannot be
moved from the LOCK position.
Some indicators and warnings for operation are
displayed on the vehicle information display. For
additional information, refer to “Vehicle informa-
tion display” in the “Instruments and controls”
section of this manual.
OPERATING RANGE
The Intelligent Key functions can only be used
when the Intelligent Key is within the specified
operating range.
When the Intelligent Key battery is almost dis-
charged or strong radio waves are present near
the operating location, the Intelligent Key sys-
tem’s operating range becomes narrower and
may not function properly.
If the Intelligent Key is within the operating range,
it is possible for anyone, even someone who does
not carry the Intelligent Key, to push the ignition
switch to start the engine.The operating range of the engine start function
is inside of the vehicle
1.
●The luggage area is not included in the op-
erating range, but the Intelligent Key may
function.
●If the Intelligent Key is placed on the instru-
ment panel, inside the glove box, storage bin
or door pocket, the Intelligent Key may not
function.
●If the Intelligent Key is placed near the door
or window outside the vehicle, the Intelligent
Key may function.
PUSH-BUTTON IGNITION SWITCH
POSITIONS
OFF:
The ignition switch is in the OFF position when
the engine is turned off using the ignition switch.
No lights will illuminate on the ignition switch.
ACC (Accessories):
This position activates electrical accessories,
such as the radio, when the engine is not running.
LSD2020
Starting and driving5-11
After Step 3 is performed, when the ignition
switch is pushed without depressing the
brake pedal, the ignition switch position will
change to ACC.
4. Push the ignition switch while depressing
the brake pedal within ten seconds after the
chime sounds. The engine will start.
NOTE:
●When the ignition switch is pushed to the
ACC or ON position or the engine is started
by the above procedure, the Intelligent Key
battery discharge indicator appears in the
vehicle information display even when the
Intelligent Key is inside the vehicle. This is
not a malfunction. To turn off the Intelligent
Key battery discharge indicator, touch the
ignition switch with the Intelligent Key again.
●If the Intelligent Key battery discharge indi-
cator appears, replace the battery as soon
as possible. For additional information, refer
to “Battery Replacement” in the “Mainte-
nance and do-it-yourself” section of this
manual.NISSAN VEHICLE IMMOBILIZER
SYSTEM
The NISSAN Vehicle Immobilizer system will not
allow the engine to start without the use of the
registered key.
If the engine fails to start using a registered key
(for example, when interference is caused by
another registered key, an automated toll road
device or automatic payment device on the key
ring) , restart the engine using the following pro-
cedure:
1. Leave the ignition switch in the ON position
for approximately 5 seconds.
2. Place the ignition switch in the OFF or
LOCK position, and wait approximately
10 seconds.
3. Repeat Steps 1 and 2.
4. Restart the engine while holding the device
(which may have caused the interference)
separate from the registered key.
If the no start condition re-occurs, NISSAN rec-
ommends placing the registered key on a sepa-
rate key ring to avoid interference from other
devices.●Make sure the area around the vehicle is
clear.
●Check fluid levels such as engine oil, cool-
ant, brake fluid, and windshield-washer fluid
as frequently as possible, or at least when-
ever you refuel.
●Check that all windows and lights are clean.
●Visually inspect tires for their appearance
and condition. Also check tires for proper
inflation.
●Check that all doors are closed.
●Position seat and adjust head
restraints/headrests.
●Adjust inside and outside mirrors.
●Fasten seat belts and ask all passengers to
do likewise.
●Check the operation of warning lights when
the ignition switch is placed in the ON posi-
tion. For additional information, refer to
“Warning/indicator lights and audible re-
minders” in the “Instruments and controls”
section of this manual.
BEFORE STARTING THE NISSAN
PUREDRIVE™ HYBRID SYSTEM
Starting and driving5-13
BSW SYSTEM OPERATION
If the radar sensors detect a vehicle in the detec-
tion zone, the Blind Spot Warning (BSW) indica-
tor light located by the outside mirrors illumi-
nates. If the turn signal is then activated, the
system chimes (twice) and the BSW indicator
light flashes. The BSW indicator light continues
to flash until the detected vehicles leave the
detection zone.
The BSW indicator light illuminates for a few
seconds when the ignition switch is placed in the
ON position.The brightness of the BSW indicator light is
adjusted automatically depending on the bright-
ness of the ambient light.
A chime sounds if the radar sensors have already
detected vehicles when the driver activates the
turn signal. If a vehicle comes into the detection
zone after the driver activates the turn signal, then
only the BSW indicator light flashes and no
chime sounds. For additional information, refer to
“BSW driving situations” in this section.
The BSW system automatically turns on every
time the engine is started, as long as it is acti-
vated using the settings menu on the vehicle
information display.
When the BSW and RCTA switch is turned off,
the indicator
1on the switch is off. The indicator
will also be off if the BSW/RCTA is deactivated.
How to enable/disable the BSW
system
Perform the following steps to enable or disable
the BSW system.
1. Press the
button until “Settings” dis-
plays in the vehicle information display. Use
the
button to select “Driver Assis-
tance”. Then press the ENTER button.
2. Select “Driver Aids”, and press the ENTER
button.
BSW indicator light
LSD2053LSD2208
5-20Starting and driving
3. To set the BSW/RCTA system to on or off,
use the
buttons to navigate in the
menu and use the ENTER button to select or
change an item:
●Select “Blind Spot” and press the ENTER
button.
– To turn on the warning, use the ENTER
button to check box for “BSW/RCTA sys-
tem”
Temporarily not available
When radar blockage is detected, the system will
be deactivated automatically. The “Side Radar
Obstruction” warning message will appear and
the Blind spot indicator (in the meter display) will
blink
Ain the vehicle information display. The
Blind Spot Warning and Rear Cross Traffic Alert
switch indicator will also blink.
The systems are not available until the conditions
no longer exist.The radar sensors may be blocked by temporary
ambient conditions such as splashing water, mist
or fog. The blocked condition may also be caused
by objects such as ice, frost or dirt obstructing
the radar sensors.
Action to take:
When the above conditions no longer exist, the
system will resume automatically.
Malfunction
When the system malfunctions, it will turn off
automatically. The system malfunction warning
message with the Blind spot indicator (orange)
will appear in the vehicle information display. If
the BSW system fails, the RCTA system will also
fail.
Action to take:
Stop the vehicle in a safe location, place the
vehicle in the P (Park) position, turn the engine off
and restart the engine. If the message continues
to appear, have the system checked by a
NISSAN dealer.
LSD2247
Starting and driving5-21
BSW SYSTEM PRECAUTIONS
WARNING
●The radar sensors may not be able to
detect and activate BSW when certain
objects are present such as:
– Pedestrians, bicycles, or animals.
– Vehicles such as motorcycles, low
height vehicles, or high ground clear-
ance vehicles.
– Oncoming vehicles.
– Vehicles remaining in the detection
zone when you accelerate from a
stop. For additional information, re-
fer to “BSW driving situations” in this
section.
– A vehicle merging into an adjacent
lane at a speed approximately the
same as your vehicle. For additional
information, refer to “BSW driving
situations” in this section.
– A vehicle approaching rapidly from
behind. For additional information,
refer to “BSW driving situations” in
this section.– A vehicle which your vehicle over-
takes rapidly. For additional informa-
tion, refer to “BSW driving situa-
tions” in this section.
– A vehicle that passes through the de-
tection zone quickly.
●The radar sensors detection zone is de-
signed based on a standard lane width.
When driving in a wider lane, the radar
sensors may not detect vehicles in an
adjacent lane. When driving in a narrow
lane, the radar sensors may detect ve-
hicles driving two lanes away.
●The radar sensors are designed to ig-
nore most stationary objects, however
objects such as guardrails, walls, foli-
age and parked vehicles may occasion-
ally be detected. The system malfunc-
tion warning message with the Blind
Spot indicator (orange) will appear in
the vehicle information display. This is a
normal driving condition.
●Severe weather or road spray condi-
tions may reduce the ability of the radar
to detect other vehicles.
●Excessive noise (e.g. audio system vol-
ume, open vehicle window) will inter-
fere with the chime sound, and it may
not be heard.
BSW DRIVING SITUATIONS
Another vehicle approaching from
behind
Illustration 1: The Blind Spot Warning indicator
light illuminates if a vehicle enters the detection
zone from behind in an adjacent lane.
However, if the overtaking vehicle is traveling much
faster than your vehicle, the indicator light may not
illuminate before the detected vehicle is beside
your vehicle. Always use the side and rear mirrors
and turn and look in the direction your vehicle will
move to ensure it is safe to change lanes.
Illustration 1 – Approaching from behind
SSD1026
5-22Starting and driving