TROUBLESHOOTING GUIDE
The system should respond correctly to all voice
commands without difficulty. If problems are en-
countered, follow the solutions given in this guide
for the appropriate error.
Where the solutions are listed by number, try
each solution in turn, starting with number one,
until the problem is resolved.
Symptom/error message Solution
Displays “COMMAND NOT RECOG-
NIZED” or the system fails to interpret
the command correctly.1. Ensure that the command format is valid, refer to “Standard Mode command list” or “Alternate Command Mode command list” in this
section.
2. Speak clearly using your normal speech pattern and at a level appropriate to the ambient noise level.
3. Ensure that the ambient noise level is not excessive, for example, windows open or defrost on.
NOTE:
If it is too noisy to use the phone, it is likely that voice commands will not be recognized.
The system consistently selects the
wrong voicetag in the phonebook.1. Ensure that the voicetag requested matches what was originally stored. For additional information, refer to “Bluetooth® Hands-Free
Phone System with Navigation System” in this section.
2. Replace one of the voicetags being confused with a different voicetag.
Monitor, climate, audio, phone and voice recognition systems4-153
BSW SYSTEM PRECAUTIONS
WARNING
●The radar sensors may not be able to
detect and activate BSW when certain
objects are present such as:
– Pedestrians, bicycles, or animals.
– Vehicles such as motorcycles, low
height vehicles, or high ground clear-
ance vehicles.
– Oncoming vehicles.
– Vehicles remaining in the detection
zone when you accelerate from a
stop. For additional information, re-
fer to “BSW driving situations” in this
section.
– A vehicle merging into an adjacent
lane at a speed approximately the
same as your vehicle. For additional
information, refer to “BSW driving
situations” in this section.
– A vehicle approaching rapidly from
behind. For additional information,
refer to “BSW driving situations” in
this section.– A vehicle which your vehicle over-
takes rapidly. For additional informa-
tion, refer to “BSW driving situa-
tions” in this section.
– A vehicle that passes through the de-
tection zone quickly.
●The radar sensors detection zone is de-
signed based on a standard lane width.
When driving in a wider lane, the radar
sensors may not detect vehicles in an
adjacent lane. When driving in a narrow
lane, the radar sensors may detect ve-
hicles driving two lanes away.
●The radar sensors are designed to ig-
nore most stationary objects, however
objects such as guardrails, walls, foli-
age and parked vehicles may occasion-
ally be detected. The system malfunc-
tion warning message with the Blind
Spot indicator (orange) will appear in
the vehicle information display. This is a
normal driving condition.
●Severe weather or road spray condi-
tions may reduce the ability of the radar
to detect other vehicles.
●Excessive noise (e.g. audio system vol-
ume, open vehicle window) will inter-
fere with the chime sound, and it may
not be heard.
BSW DRIVING SITUATIONS
Another vehicle approaching from
behind
Illustration 1: The Blind Spot Warning indicator
light illuminates if a vehicle enters the detection
zone from behind in an adjacent lane.
However, if the overtaking vehicle is traveling much
faster than your vehicle, the indicator light may not
illuminate before the detected vehicle is beside
your vehicle. Always use the side and rear mirrors
and turn and look in the direction your vehicle will
move to ensure it is safe to change lanes.
Illustration 1 – Approaching from behind
SSD1026
5-22Starting and driving
– Illustration D: When an approaching
vehicle turns into your vehicle’s park-
ing lot aisle.
– Illustration E: When the angle
formed by your vehicle and ap-
proaching vehicle is small
●The following conditions may reduce
the ability of the radar to detect other
vehicles:
– Severe weather
– Road spray
– Ice build up on the vehicle
– Frost up on the vehicle
– Dirt build up on the vehicle
●
Do not attach stickers (including transpar-
ent material) , install accessories or apply
additional paint near the radar sensors.
These conditions may reduce the ability of
the radar to detect other vehicles
●Do not use the RCTA systems when
towing a trailer.
●Excessive noise (e.g. audio system vol-
ume, open vehicle window) will inter-
fere with the chime sound, and it may
not be heard.If the radar detects an approaching vehicle from
the side, the system chimes a sound (single
beep) , the Blind Spot Warning indicator light on
the side of the approaching vehicle flashes.
NOTE:
●In the case of several vehicles approaching
in a row (Illustration 1) or in the opposite
direction (Illustration 2) , a chime may not be
sounded by the RCTA system after the first
vehicle passes the sensors.
Illustration 1
LSD2043
5-28Starting and driving
This system uses microphones1located inside
the vehicle to detect engine booming noise. The
system then automatically generates a noise can-
celling sound through the speakers and woofer (if
so equipped) to reduce engine booming noise.
NOTE:
To operate the active noise control system
properly:
●Do not cover the speakers or woofer (if so
equipped) .
●Do not cover the microphones.●Do not change or modify speakers including
the woofer and any audio related compo-
nents such as the amplifier.
●Do not make any modification including
sound deadening or modifications around
the microphones or speakers.
Front Microphone
LSD2157
Rear Microphone
LSD2158
ACTIVE NOISE CONTROL
5-50Starting and driving
Before attempting to jump start the vehicle, make
sure the fuel tank is not empty and the correct
starting procedure is followed. For additional in-
formation, refer to “Starting the NISSAN PURE-
DRIVE™ Hybrid System” in the “Starting and
driving” section of your Owner’s Manual. Do not
drive the vehicle on battery power only if the fuel
tank is empty. The Li-ion battery will become
discharged and the hybrid system will turn off.
CONFIRM BATTERY IS
DISCHARGED
Confirm the battery is discharged by pushing the
ignition switch to the ON position. Confirm the
instrument cluster or head lights come on at the
normal brightness levels or that other accesso-
ries such as the audio system come on. Push the
ignition switch to turn the hybrid system on.
If any of the following conditions occur, the 12-
volt battery might discharge:
●The instrument cluster and/or headlights are
not normal brightness.
●Audio accessories cannot be turned on.
●The hybrid system does not become READY
to drive mode.
●The ignition switch cannot be placed in the
ON position.Check the following if you notice any of the above
conditions:
1. Check that the 12-volt battery terminals are
tight and clean. For additional information,
refer to “12-volt Battery” in the “Mainte-
nance and do-it-yourself” section. If the 12-
volt battery terminals are loose, contact your
NISSAN dealer.
2. If the 12-volt battery terminals are tight and
clean, try to jump start the vehicle. For addi-
tional information, refer to “Jump starting” in
this section.EMERGENCY START
When the hybrid system cannot be started, the
following procedure can be used if the hybrid
system and push-button ignition switch function
normally:
1. Put the transmission in P (Park) position.
2. Push the ignition switch to the ACC posi-
tion.
3. Depress the brake pedal.4. Push and hold the ignition switch for about
15 seconds. Even if the hybrid system starts
using this procedure, the system may be
malfunctioning. Do not continue to use this
emergency procedure to start the system.
Have the vehicle checked by your NISSAN
dealer.
If the hybrid system still does not start, contact
you NISSAN dealer.
IF THE VEHICLE DOES NOT START
6-10In case of emergency
10 Index
2nd row bench seat adjustment......1-6,1-8
A
Air bag (See supplemental restraint
system) .....................1-47
Air bag system
Front (See supplemental front impact
air bag system)...............1-54
Airbagwarninglabels.............1-64
Airbagwarninglight...........1-65,2-15
Air bag warning light, supplemental . .1-65, 2-15
Air cleaner housing filter............8-19
Air conditioner
Air conditioner service...........4-47
Air conditioner specification label.....9-12
Air conditioner system refrigerant and
oil recommendations.............9-7
Heater and air conditioner controls....4-43
Servicing air conditioner..........4-47
Alarm system
(See vehicle security system).........2-31
Anchor point locations.............1-30
Antenna.....................4-95
Anti-lock brake warning light..........2-10
Anti-lock Braking System (ABS)........5-41
Armrests .....................1-9
Around View™ Monitor.............4-28
Audible reminders...............2-18
Audio system..................4-47
Bluetooth®audio..............4-90
Compact disc (CD) player.....4-67,4-74Audio System
Digital Versatile Disc (DVD) Player
Operation..................4-76
Audio system
FM/AM/SAT radio with CD/DVD player . .4-70
FM/AM/SAT radio with compact disc (CD)
player ....................4-63
Audio System
iPod® Player.............4-84,4-86
iPod® player operation.......4-84,4-86
Audio system
Radio ....................4-47
Steering wheel audio control switch . . .4-94
USB interface............4-79,4-80
Autolight switch.................2-37
Automatic
Automatic drive positioner.........3-36
Automatic power window switch.....2-57
Automatic anti-glare inside mirror.......3-33
Automatic door locks..............3-6
Automatic drive positioner...........3-36
B
Battery......................8-16
Chargewarninglight............2-11
Battery replacement
Keyfob ...................8-24
Before starting the engine...........5-13
Belt (See drive belt)..............8-17
Block heater
Engine....................5-49Bluetooth® audio................4-90
Bluetooth® hands-free phone
system.................4-109, 4-124
Boosterseats..................1-44
Brake
Anti-lock Braking System (ABS)......5-41
Brake fluid..................8-14
Brakelight(Seestoplight).........8-27
Brake system................5-40
Brakewearindicators........2-18,8-21
Parking brake operation..........5-18
Self-adjusting brakes............8-21
Brake fluid....................8-14
Brakes......................8-21
Brake system..................5-40
Break-inschedule ...............5-33
Brightness/contrast button........4-9,4-18
Brightness control
Instrument panel..............2-39
Bulb check/instrument panel..........2-10
Bulbreplacement................8-27
C
Capacities and recommended
fuel/lubricants...................9-2
Cargolight ...................2-62
Cargo (See vehicle loading information) . . .9-13
Car phone or CB radio............4-108
CDcareandcleaning .............4-93
CD player (See audio system).....4-67,4-74
Check tire pressure...............2-30
Child restraints.......1-23,1-24,1-25,1-27
LATCH (Lower Anchors and Tethers for
CHildren) System..............1-27
Precautions on child
restraints.........1-25,1-32,1-39,1-44
Top tether strap anchor point locations . .1-30
Child restraint with top tether strap.......1-29
Child safety rear door lock............3-7
Chimes, audible reminders...........2-18
Cleaningexteriorandinterior...........7-2
Clock set/adjustment...........4-8,4-16
C.M.V.S.S. certification label..........9-11
Cold weather driving...............5-48
Compact disc (CD) player........4-67,4-74
Consolebox...................2-49
Continuously Variable Transmission (CVT) . . .5-15
Continuously Variable Transmission
(CVT) fluid..................8-13
Driving with Continuously Variable
Transmission (CVT).............5-15
Control panel buttons..............4-10
Brightness/contrast button......4-9,4-18
Enterbutton...............4-4,4-10
Without navigation system..........4-4
Controls
Audiocontrols(steeringwheel).......4-94
Heater and air conditioner controls.....4-43
Coolant
Capacities and recommended
fuel/lubricants.................9-2
Changing engine coolant...........8-8
Checking engine coolant level........8-8
Checking inverter coolant level.......8-10
Corrosionprotection ...............7-7
Cruisecontrol..................5-31
Cupholders...................2-51D
Daytime running light system (Canada only) . .2-39
Defroster switch
Rear window and outside mirror defroster
switch.....................2-36
Digital Versatile Disc (DVD) player.......4-76
Dimensionsandweights.............9-9
Dimmer switch for instrument panel......2-39
Display controls (see control panel buttons) . .4-4,
4-10
Door locks.....................3-5
Drive belt.....................8-17
Drive positioner, Automatic...........3-36
Driving
Cold weather driving.............5-48
Driving with Continuously Variable
Transmission (CVT).............5-15
Precautions when starting and driving....5-2
Dual head restraint DVD system........4-96
E
Economy - fuel..................5-35
Emission control information label.......9-11
Emission control system warranty.......9-29
Engine
Before starting the engine..........5-13
Block heater.................5-49
Capacities and recommended
fuel/lubricants.................9-2
Changingenginecoolant...........8-8
Changingengineoil.............8-11
Changing engine oil filter..........8-13Checking engine coolant level........8-8
Checking engine oil level..........8-10
Engine compartment check locations....8-6
Engine cooling system............8-7
Engineoil...................8-10
Engine oil and oil filter recommendation . . .9-6
Engine oil pressure warning light......2-12
Engine oil viscosity..............9-6
Engine serial number...........
.9-11
Engine specifications.............9-8
Starting the engine.............5-14
Enter button.................4-4,4-10
Event data recorders..............9-31
Exhaust gas (Carbon monoxide).........5-2
Extended storage switch............8-23
F
Flashers (See hazard warning flasher switch) . .6-2
Flat tire.......................6-3
Floor mat positioning aid.............7-6
Fluid
Brake fluid..................8-14
Capacities and recommended
fuel/lubricants.................9-2
Continuously Variable Transmission
(CVT) fluid..................8-13
Enginecoolant.................8-7
Engineoil...................8-10
Inverter coolant................8-9
Power steering fluid.............8-14
Windshield-washer fluid...........8-15
F.M.V.S.S. certification label...........9-11
Foglightswitch .................2-40
10-2
P
Parking
Parking brake operation...........5-18
Parking/parking on hills...........5-39
Phone, Bluetooth® hands-free
system.................4-109, 4-124
Power
Front seat adjustment.............1-4
Power door locks...............3-6
Power outlet..............2-46,2-48
Power rear windows.............2-56
Power steering fluid.............8-14
Power steering system...........5-40
Power windows...............2-55
Rear power windows............2-56
Power inverter switch..............2-45
Power meter....................2-6
Power outlet................2-46,2-48
Power steering..................5-40
Power steering fluid...............8-14
Precautions
Maintenance precautions...........8-5
On-pavement and off-road driving
precautions ..................5-6
Precautions on booster
seats...........1-25,1-32,1-39,1-44
Precautions on child
restraints.........1-25,1-32,1-39,1-44
Precautionsonseatbeltusage.......1-16
Precautions on supplemental restraint
system ....................1-47
Precautions when starting and driving....5-2
Pre-tensioner seat belt system.........1-63
Push starting...................6-13R
Radio
Car phone or CB radio...........4-108
FM/AM/SAT radio with CD/DVD player . .4-70
FM/AM/SAT radio with compact disc (CD)
player.....................4-63
Steering wheel audio control switch....4-94
Readiness for inspection maintenance
(I/M) test.....................9-30
Rear power windows..............2-56
Rear sonar system................5-47
RearView Monitor................4-21
Rear window and outside mirror defroster
switch.......................2-36
Rear window wiper and washer switches . . .2-35
Recorders
Eventdata..................9-31
Refrigerant recommendation...........9-7
Registering your vehicle in another country . .9-10
Remote Start...............3-20,5-14
Reporting safety defects (US only).......9-29
Roof rack.....................2-54
S
Safety
Child safety rear door lock..........3-7
Child seat belts.....1-25,1-32,1-39,1-44
Reporting safety defects (US only).....9-29
Seat adjustment
Frontmanualseatadjustment ........1-2
Front power seat adjustment.........1-4
Second row bench seats........1-6,1-8Seatbackpockets................2-49
Seat belt
Child safety..................1-23
Infants and small children..........1-24
Injured Person................1-19
Largerchildren................1-24
Precautions on seat belt usage.......1-16
Pregnant women...............1-19
Pre-tensioner seat belt system.......1-63
Seatbeltextenders .............1-22
Seatbeltmaintenance............1-23
Seatbelts...................1-16
Shoulder belt height adjustment......1-22
Three-point type with retractor.......1-19
Seat belt extenders...............1-22
Seatbeltwarninglight..........1-19,2-14
Seats
2nd row bench seat adjustment....1-6,1-8
Adjustment...................1-2
Armrests....................1-9
Automatic drive positioner..........3-36
Frontseats...................1-2
Heatedseats..........2-41, 2-42, 2-43
Manualfrontseatadjustment.........1-2
Security indicator light..............2-17
Security system (NISSAN vehicle immobilizer
system) , engine start........2-32,3-4,5-13
Security systems
Vehicle security system...........2-31
Self-adjusting brakes..............8-21
Service manual order form...........9-31
Servicing air conditioner.............4-47
Shoulder belt height adjustment........1-22
Sonar
Rear system.................5-47
Sparkplugreplacement.............8-18
10-5