TROUBLESHOOTING GUIDE
Verify the location of all Intelligent Keys that are
programmed for the vehicle. If another Intelligent
Key is in range or inside the vehicle, the vehicle
system may respond differently than expected.
SymptomPossible CauseRemedy
When stopping the engine The Shift to Park warning appears in the
display and the inside warning chime
sounds continuously. The shift lever is not in the P (Park) position.Move the shift lever to the P (Park) position.
When opening the driver’s door to get out
of the vehicle The Door Open warning appears in the dis-
play and the inside warning chime sounds
continuously.
The ignition switch is in the ACC position.
Place the ignition switch in the OFF
position.
When closing the door after getting out of
the vehicle The No Key Detected warning appears in
the display, the outside chime sounds 3
times and the inside warning chime sounds
for approximately 3 seconds.
The ignition switch is in the ACC or ON
position.
Place the ignition switch in the OFF
position.
The Shift to Park warning appears in the
display and the outside chime sounds
continuously. The ignition switch is in the ACC position
and the shift lever is not in the P (Park)
position.Move the shift lever to the P (Park) position
and place the ignition switch in the OFF
position.
When closing the door with the inside lock
knob turned to LOCK The outside chime sounds for approximately
3 seconds and all the doors unlock.
The Intelligent Key is inside the vehicle. Carry the Intelligent Key with you.
When pushing the door handle request
switch or the LOCK button on the Intelli-
gent Key to lock the door The outside chime sounds for approximately
2 seconds.
The Intelligent Key is inside the vehicle. Carry the Intelligent Key with you.
3-18Pre-driving checks and adjustments
WARNING SIGNALS
To help prevent the vehicle from moving unex-
pectedly by erroneous operation of the Intelligent
Key or to help prevent the vehicle from being
stolen, a chime or buzzer sounds from inside and
outside the vehicle and a warning is displayed in
the instrument panel.When a chime or beep sounds or a warning is
displayed, be sure to check the vehicle and the
Intelligent Key.
For additional information, refer to the “Trouble-
shooting guide” that follows and “Vehicle infor-
mation display” in the “Instruments and controls”
section of this manual.
TROUBLESHOOTING GUIDE
Verify the location of all Intelligent Keys that are
programmed for the vehicle. If another Intelligent
Key is in range or inside the vehicle, the vehicle
system may respond differently than expected.
Symptom
Possible CauseRemedy
When stopping the engine The Shift to Park warning appears in the
display and the inside warning chime
sounds continuously. The shift lever is not in the P (Park) position.Move the shift lever to the P (Park) position.
When opening the driver’s door to get out
of the vehicle The Door Open warning appears in the dis-
play and the inside warning chime sounds
continuously.
The ignition switch is in the ACC position.
Place the ignition switch in the OFF
position.
When closing the door after getting out of
the vehicle The No Key Detected warning appears in
the display, the outside chime sounds 3
times and the inside warning chime sounds
for approximately 3 seconds.
The ignition switch is in the ACC or ON
position.
Place the ignition switch in the OFF
position.
The Shift to Park warning appears in the
display and the outside chime sounds
continuously. The ignition switch is in the ACC position
and the shift lever is not in the P (Park)
position.Move the shift lever to the P (Park) position
and place the ignition switch in the OFF
position.
When closing the door with the inside lock
knob turned to LOCK The outside chime sounds for approximately
3 seconds and all the doors unlock.
The Intelligent Key is inside the vehicle. Carry the Intelligent Key with you.
When pushing the LOCK button on the
Intelligent Key to lock the door The outside chime sounds for approximately
2 seconds.
The Intelligent Key is inside the vehicle. Carry the Intelligent Key with you.
Pre-driving checks and adjustments3-25
Menu itemResult
Audio Refer to “Audio system” in this section for additional information.
Navigation Refer to the separate Navigation System Owner’s Manual for additional information.
Phone & Bluetooth Refer to “Bluetooth® Hands-Free Phone System with Navigation System” in this section.
System Touch this key to select and/or adjust various functions of this system. A screen with additional options will appear.
Display Touch this key to adjust the appearance of the display.
Brightness Adjusts the brightness of the display.
Display Mode Adjusts to fit the level of lighting in the vehicle. Touch key to cycle through options. “Day” and “Night” modes are suited for the respec- tive times of day while “Auto” controls the display automatically.
Scroll Direction Adjusts the direction of the menu scroll. Choose to either move up or down.
Clock Touch this key to adjust the time.
Time Format The clock can be set to 12 hours or 24 hours.
Date Format Select from five possible formats of displaying the day, month, and year.
Clock Mode Adjust the mode for the clock. “Auto” uses the system’s GPS to automatically maintain the time. “Manual” allows you to set the clock using the “Set Clock Manually” key.
Set Clock
Manually Adjust the clock manually, Touch the “+” or “-” keys to adjust the hours, minutes, day, month and year up or down. “Clock Mode” must
be set to manual for this option to be available.
Daylight Sav-
ings Time Adjusts the daylight savings time on or off.
Time Zone Choose the applicable time zone from the list.
Language Touch this key to change the language on the display.
Camera Touch this key to change the camera settings.
Display Mode Touch this key to select the touch-screen display mode (day, night, or automatic) .
Brightness Adjust touch-screen brightness.
Contrast Adjust touch-screen contrast.
Color Adjust touch-screen color.
4-8Monitor, climate, audio, phone and voice recognition systems
Static and flutter: During signal interference from
buildings, large hills or due to antenna position
(usually in conjunction with increased distance
from the station transmitter) , static or flutter can
be heard. This can be reduced by adjusting the
treble control to reduce treble response.
Multipath reception: Because of the reflective
characteristics of FM signals, direct and reflected
signals reach the receiver at the same time. The
signals may cancel each other, resulting in mo-
mentary flutter or loss of sound.
AM RADIO RECEPTION
AM signals, because of their low frequency, can
bend around objects and skip along the ground.
In addition, the signals can be bounced off the
ionosphere and bent back to earth. Because of
these characteristics, AM signals are also sub-
ject to interference as they travel from transmitter
to receiver.
Fading: Occurs while the vehicle is passing
through freeway underpasses or in areas with
many tall buildings. It can also occur for several
seconds during ionospheric turbulence even in
areas where no obstacles exist.
Static: Caused by thunderstorms, electrical
power lines, electric signs and even traffic lights.
SATELLITE RADIO RECEPTION (if so
equipped)
When the satellite radio is used for the first time
or the battery has been replaced, the satellite
radio may not work properly. This is not a mal-
function. Wait more than 10 minutes with satellite
radio ON and the vehicle outside of any metal or
large building for satellite radio to receive all of
the necessary data.
No satellite radio reception is available and “NO
SAT” is displayed when the SAT band option is
selected unless optional satellite receiver and
antenna are installed and a SiriusXM® Satellite
Radio service subscription is active. Satellite ra-
dio is not available in Alaska, Hawaii and Guam.
Satellite radio performance may be affected if
cargo carried on the roof blocks the satellite radio
signal.
If possible, do not put cargo over the satellite
antenna.
A build up of ice on the satellite radio antenna can
affect satellite radio performance. Remove the
ice to restore satellite radio reception.
AUDIO OPERATION PRECAUTIONS
LHA0099
4-36Monitor, climate, audio, phone and voice recognition systems
USB (Universal Serial Bus)
Connection Port (if so equipped)
WARNING
Do not connect, disconnect or operate the
USB device while driving. Doing so can be
a distraction. If distracted you could lose
control of your vehicle and cause an acci-
dent or serious injury.
CAUTION
●Do not force the USB device into the
USB port. Inserting the USB device
tilted or up-side-down into the port may
damage the port. Make sure that the
USB device is connected correctly into
the USB port.
● Do not grab the USB port cover (if so
equipped) when pulling the USB device
out of the port. This could damage the
port and the cover.
● Do not leave the USB cable in a place
where it can be pulled unintentionally.
Pulling the cable may damage the port.
The vehicle is not equipped with a USB device.
USB devices should be purchased separately as
necessary. This system cannot be used to format USB de-
vices. To format a USB device, use a personal
computer.
In some jurisdictions, the USB device for the front
seats plays only sound without images for regu-
latory reasons, even when the vehicle is parked.
This system supports various USB connection
port devices, USB hard drives and iPod® play-
ers. Some USB devices may not be supported by
this system.
● Partitioned USB devices may not play cor-
rectly.
● Some characters used in other languages
(Chinese, Japanese, etc.) may not appear
properly in the display. Using English lan-
guage characters with a USB device is rec-
ommended.
General notes for USB (if so equipped) use: ● Refer to your device manufacturer’s owner
information regarding the proper use and
care of the device.
Notes for iPod® (if so equipped) use:
iPod® is a trademark of Apple Inc., registered in
the U.S. and other countries. ●
Improperly plugging in the iPod® may cause
a checkmark to be displayed on and off
(flickering) . Always make sure that the
iPod® is connected properly.
● An iPod® nano (1st Generation) may remain
in fast forward or rewind mode if it is con-
nected during a seek operation. In this case,
please manually reset the iPod®.
● An iPod® nano (2nd Generation) will con-
tinue to fast-forward or rewind if it is discon-
nected during a seek operation.
● An incorrect song title may appear when the
Play Mode is changed while using an iPod®
nano (2nd Generation) .
● Audiobooks may not play in the same order
as they appear on an iPod®.
● Large video files cause slow responses in an
iPod®. The vehicle center display may mo-
mentarily black out, but will soon recover.
● If an iPod® automatically selects large video
files while in the shuffle mode, the vehicle
center display may momentarily black out,
but will soon recover.
Monitor, climate, audio, phone and voice recognition systems4-41
IC Regulatory information
– Operation is subject to the following two con-ditions: (1) this device may not cause interfer-
ence, and (2) this device must accept any
interference, including interference that may
cause undesired operation of the device.
– This Class B digital apparatus meets all re- quirements of the Canadian Interference-
Causing Equipment Regulations.
BLUETOOTH® is a
trademark owned by
Bluetooth SIG, Inc.
and licensed to
Visteon.
USING THE SYSTEM
The NISSAN Voice Recognition system allows
hands-free operation of the Bluetooth® Hands-
Free Phone System.
If the vehicle is in motion, some commands may
not be available so full attention may be given to
vehicle operation.
Initialization
When the ignition switch is placed in the ON
position, NISSAN Voice Recognition is initialized,
which takes a few seconds. If the
button is pressed before the initialization completes, the
system will announce “Hands-free phone system
not ready” and will not react to voice commands.
Operating tips
To get the best performance out of the NISSAN
Voice Recognition system, observe the following:
● Keep the interior of the vehicle as quiet as
possible. Close the windows to eliminate
surrounding noises (traffic noises, vibration
sounds, etc.) , which may prevent the system
from recognizing voice commands correctly.
● Wait until the tone sounds before speaking a
command. Otherwise, the command will not
be received properly.
● Start speaking a command within 5 seconds
after the tone sounds.
● Speak in a natural voice without pausing
between words.
Giving voice commands
To operate NISSAN Voice Recognition, press
and release the
button located on the
steering wheel. After the tone sounds, speak a
command.
The command given is picked up by the micro-
phone, and voice feedback is given when the
command is accepted. ●
If you need to hear the available commands
for the current menu again, say “Help” and
the system will repeat them.
● If a command is not recognized, the system
announces, “Command not recognized.
Please try again.” Make sure the command is
said exactly as prompted by the system and
repeat the command in a clear voice.
● If you want to go back to the previous com-
mand, you can say “Go back” or “Correc-
tion” any time the system is waiting for a
response.
● You can cancel a command when the sys-
tem is waiting for a response by saying,
“Cancel” or “Quit.” The system announces
“Cancel” and ends the Voice Recognition
session. You can also press and hold
the
button on the steering wheel for
5 seconds at any time to end the VR session.
Whenever the VR session is cancelled, a
double beep is played to indicate you have
exited the system.
● If you want to adjust the volume of the voice
feedback, press the volume control switches
(+ or -) on the steering wheel while being
provided with feedback. You can also use
the radio volume control knob.
Monitor, climate, audio, phone and voice recognition systems4-87
four” as the 3rd group. For dialing more than
10 digits or any special characters, say
“Special Number”. For additional informa-
tion, refer to “How to say numbers” in this
section.
5. When you have finished speaking the phone number, the system repeats it back and an-
nounces the available commands.
6. Say: “Dial”
D. The system acknowledges
the command and makes the call.
For additional command options, refer to “List of
voice commands” in this section.
Receiving a call
When you hear the ring tone, press thebutton on the steering wheel.
Once the call has ended, press the
button
on the steering wheel.
NOTE:
If you do not wish to take the call when you
hear the ring tone, press the
button
on the steering wheel.
For additional command options, refer to “List of
voice commands” in this section.
LIST OF VOICE COMMANDS
Main Menu
“Call”
“Phonebook”
“Recent Calls”
“Connect Phone”
“Help”
When you press and release thebutton on
the steering wheel, you can choose from the
commands on the Main Menu. The following
pages describe these commands and the com-
mands in each sub-menu.
Remember to wait for the tone before
speaking.
After the main menu, you can say “Help” to hear
the list of commands currently available any time
the system is waiting for a response.
If you want to end an action without completing it,
you can say “Cancel” or “Quit” at any time the
system is waiting for a response. The system will
end the VR session. Whenever the VR session is
cancelled, a double beep is played to indicate
you have exited the system.
If you want to go back to the previous command,
you can say “Go back” or “Correction” any time
the system is waiting for a response.
“Call”
Main Menu
“Call” (Speak name)
A
“Phone Number”(Speak Digits)
B
“Special Number”C
“Redial”D
“Call Back”E
(Speak name)A
If you have stored entries in the phonebook, you
can dial a number associated with a name.
For additional information, refer to “Phonebook”
in this section.
When prompted by the system, say the name of
the phone book entry you wish to call. The system
acknowledges the name.
If there are multiple numbers associated with the
name, the system asks you to choose the correct
number.
Once you have confirmed the name and location,
the system begins the call.
Monitor, climate, audio, phone and voice recognition systems4-91
TROUBLESHOOTING GUIDE
The system should respond correctly to all voice
commands without difficulty. If problems are en-
countered, try the following solutions.
Where the solutions are listed by number, try
each solution in turn, starting with number 1, until
the problem is resolved.
SymptomSolution
System fails to interpret the command correctly. 1. Ensure that the command is valid. For additional information, refer to “List of voice commands” in this section.
2. Ensure that the command is spoken after the tone.
3. Speak clearly without pausing between words and at a level appropriate to the ambient noise level in the vehicle.
4. Ensure that the ambient noise level is not excessive (for example, windows open or defroster on) . NOTE: If it is too
noisy to use the phone, it is likely that the voice commands will not be recognized.
5. If more than one command was said at a time, try saying the commands separately.
6. If the system consistently fails to recognize commands, the voice training procedure should be carried out to im-
prove the recognition response for the speaker. For additional information, refer to “Voice Adaptation (VA) mode” in
this section.
The system consistently selects the wrong entry from the
phone book. 1. Ensure that the phone book entry name requested matches what was originally stored. This can be confirmed by
using the “List Names” command. For additional information, refer to “Phonebook” in this section.
2. Replace one of the names being confused with a new name.
4-98Monitor, climate, audio, phone and voice recognition systems