2015 MINI Countryman service

The device could not be paired or connected.▷Do the Bluetooth passkeys on the device
and the vehicle match? Enter the same
passkey on the device and via the onboard
monitor.▷A multi-character passkey may be needed.▷Did it take longer than 30 seconds to enter
the passkey? Repeat the pairing procedure.▷Are too many Bluetooth devices connected
to the device or vehicle? Delete connec‐
tions with other devices if necessary.▷Is the mobile phone in power-save mode or
does it have only a limited remaining bat‐
tery life? Charge the mobile phone in the
snap-in adapter or via a charging cable.▷Depending on the mobile phone, it is possi‐
ble that only one device can be connected
to the vehicle. Unpair the connected device
from the vehicle and pair and connect only
one device.▷The device no longer reacts? Switch the de‐
vice off and on again.▷Repeat the pairing procedure.
Music cannot be played back.
▷Start the program for playing back music
data on the device and select a track on the
device if necessary.▷Switch the radio on and off again.
Music files can only be played back softly.
▷Adjust the volume settings on the device.
Videos can only be played back without audio
or with delayed audio.
▷Check the compatibility of the devices. In‐
formation under www.mini.com/connectiv‐
ity.
Playback is disturbed when buttons are pressed
or by other messages on the device.
▷Switch off the button tones and other signal
tones on the device.Playback is interrupted by a telephone call or
traffic bulletin and is not resumed automati‐
cally.▷Switch the radio on and off again.
Playback is not possible if the mobile phone is
connected via Bluetooth Audio while it is also
connected via the music interface for smart‐
phones in the snap-in adapter.
▷Disconnect one of the two connections; for
example, disconnect the audio connection,
refer to page 173, and restart playback.
If all points in this list have been checked and
the required function is still not available,
please contact the hotline or service center.
Software Update The vehicle supports various external devices
depending on the current software version.
With a software update, the vehicle can support
new mobile phones or new external device, for
example.
Software updates and related current informa‐
tion is available at www.mini.com/connectivity.
Displaying the current version
The currently installed software is displayed.
1."Settings"2."Software update"3."Show current version"
Updating the software
The software may only be updated when the
vehicle is stationary.
1.Store the file for the software-update in the
main director of a USB flash drive.2.Insert the USB flash drive into the USB au‐
dio interface in the center console. An up‐
date via the USB interface in the glove com‐
partment is not possible.3."Settings"4."Software update"Seite 174ENTERTAINMENTCD/multimedia174
Online Edition for Part no. 01 40 2 961 110 - II/15

Bluetooth hands-free systemVehicle equipmentThis chapter describes all series equipment as
well as country-specific and special equipment
offered for this model series. Therefore, it also
describes equipment that may not be found in
your vehicle, for instance due to the selected
special equipment or the country version. This
also applies to safety-related functions and sys‐
tems.
When using the features and systems described
here, adhere to local regulations.
At a glance
The concept
Mobile phones can be connected with the vehi‐
cle via Bluetooth.
Bluetooth® is a registered trademark of Blue‐
tooth® SIG, Inc.
After these devices are paired once, they are
recognized automatically when the ignition is
switched on as soon as they are in the vehicle
and can then be operated via the onboard
monitor, using the buttons on the steering
wheel, and via voice activation.
Up to four external devices can be paired.
Certain functions may need to be enabled by
the mobile phone provider or service provider.
Using the mobile phone while driving
Make entries only when traffic and road
conditions allow. Do not hold the mobile phone
in your hand while you are driving; use the
hands-free system instead. If you do not ob‐
serve this precaution, you can endanger the ve‐
hicle occupants and other road users. ◀Approved mobile phones
Details on which mobile phones are supported
by the hands-free system can be obtained at
www.mini.com/connectivity.
Displaying the vehicle identification
number and software part number
The vehicle identification number and software
part number are needed to determine which
mobile phones are supported by the mobile
phone preparation package. The software ver‐
sion of the mobile phone may also be required.1."Telephone"2.Open "Options".3."Bluetooth® info"4."Display system information"
These approved mobile phones with a certain
software version, support the vehicle functions
described below.
Malfunctions may occur with other mobile
phones or software versions.
Do not operate a mobile phone that is con‐
nected to the vehicle on the mobile phone key‐
pad, as this may lead to a malfunction.
Notes
At high temperatures, the charging function of
the mobile phone may be limited and functions
may not be executed.
When using the mobile phone via the vehicle,
note the operating instructions of the mobile phone.
Seite 178COMMUNICATIONBluetooth hands-free system178
Online Edition for Part no. 01 40 2 961 110 - II/15

▷A multi-character passkey may be needed.▷Did it take longer than 30 seconds to enter
the passkey? Repeat the pairing procedure.▷Are too many Bluetooth devices connected
to the mobile phone or vehicle? Delete con‐
nections with other devices if necessary.▷The mobile phone is in power-save mode
or has only a limited remaining battery life.
Charge the mobile phone via the charging
cable.▷Depending on the mobile phone, it is possi‐
ble that only one mobile phone can be con‐
nected to the vehicle. Unpair the connected
mobile phone from the vehicle and pair
and connect only one mobile phone.
The mobile phone no longer reacts.
▷Switch the mobile phone off and on again.▷Is the ambient temperature too high or
low? Do not expose the mobile phone to
extreme environmental conditions.
No phone book entries or only some phone
book entries are displayed, or they are incom‐
plete.
▷Transmission of the phone book entries is
not yet complete.▷It is possible that only the phone book en‐
tries of the mobile phone or the SIM card
are transmitted.▷It may not be possible to display phone
book entries with special characters.▷The number of phone book entries to be
stored is too high.▷Is the data volume of the contact too large,
e. g., due to stored information such as
notes? Reduce the data volume of the con‐
tact.
The phone connection quality is poor.
▷The strength of the Bluetooth signal on the
mobile phone can be adjusted, depending
on the mobile phone.▷Place the mobile phone in the area of the
center console.If all points in this list have been checked and
the required function is still not available, con‐
tact Customer Relations or the service center.
Controls Adjusting the volume
Turn the knob until the desired volume is se‐
lected. The setting is stored for the remote con‐
trol currently in use.
Incoming call
Receiving calls If the number of the caller is stored in the
phone book and is transmitted by the network,
the name of the contact is displayed. Other‐
wise, only the phone number is displayed.
If more than one phone number is assigned to
a contact, only the name of the contact is dis‐
played.
Accepting a call Press the button on the steering
wheel.
or
"Accept"
Seite 181Bluetooth hands-free systemCOMMUNICATION181
Online Edition for Part no. 01 40 2 961 110 - II/15

Rejecting a call
"Reject"
Ending a call Press the button on the steering
wheel.
or
1."Telephone"2. "End call"
Entering a phone number
Dialing a number
1."Telephone"2."Dial number"3.Select the digits individually.4. Select the symbol.
The phone number can also be entered by
voice.
Calls with multiple parties
General information You can switch between calls or connect two
calls to a single conference call. These functions
must be supported by the mobile phone and
service provider.
Accepting a call while speaking to
another party
This function might have to be activated by the
service provider and the mobile phone must be
adjusted accordingly.
If a second call comes in during an ongoing call,
a call waiting signal is sounded.
"Accept"
The call is accepted and the existing call is put
on hold.
Establishing a second call Establish an additional call during an active call.
1."Telephone"2."Active calls"3. "Hold"Seite 182COMMUNICATIONBluetooth hands-free system182
Online Edition for Part no. 01 40 2 961 110 - II/15

The existing call is put on hold.4.Dial the new phone number or select it
from a list.
"Return"
The call on hold is resumed.
Switching between two calls, hold call Active call: highlighted.
Call on hold identified by: "on hold...".
Select the symbol to change to the call on
hold.
Establishing a conference call
Two calls can be connected to a single tele‐
phone conference call.
1.Establish two calls.2. "Conference call"
When terminating a conference call, both calls
are ended. If one call is terminated by another
party, the other call can be continued.
DTMF suffix dialing
DTMF suffix dialing can be used for gaining ac‐
cess to network services or for controlling devi‐
ces, e.g., to make a remote inquiry of an an‐
swering machine. The DTMF code is needed for
this purpose.1."Telephone"2.Select the contact from a list or "Dial
number".3. "Keypad dialing"4.Enter the DTMF code on the onboard moni‐
tor.
DTMF suffix dialing is not possible during con‐
ference calls.
Phone book
Displays The phone book accesses the contacts and
shows all contacts for which a phone number
has been stored. The entries can be selected to
make a call.
1."Telephone"2."Phone book"
A symbol indicates the storage location of the
contacts.
Seite 183Bluetooth hands-free systemCOMMUNICATION183
Online Edition for Part no. 01 40 2 961 110 - II/15

Bluetooth mobile phone
preparation packageVehicle equipment This chapter describes all series equipment as
well as country-specific and special equipment
offered for this model series. Therefore, it also
describes equipment that may not be found in
your vehicle, for instance due to the selected
special equipment or the country version. This
also applies to safety-related functions and sys‐
tems.
When using the features and systems described
here, adhere to local regulations.
At a glance
The concept
Mobile phones or other external devices such
as audio players can be connected to the vehi‐
cle via Bluetooth.
Bluetooth® is a registered trademark of Blue‐
tooth® SIG, Inc.
After these devices are paired once, they are
recognized automatically when the ignition is
switched on as soon as they are in the vehicle
and can then be operated via the onboard
monitor, using the buttons on the steering
wheel, and via voice activation.
Depending on their functionality, external devi‐
ces can be used via the vehicle as a telephone
or as an audio source. The telephone functions
are described in the following. Operating the
audio functions, refer to page 171.
Up to four external devices can be paired.
Certain functions may need to be enabled by
the mobile phone provider or service provider.Using the mobile phone while driving
Make entries only when traffic and road
conditions allow. Do not hold the mobile phone
in your hand while you are driving; use the
hands-free system instead. If you do not ob‐
serve this precaution, you can endanger the ve‐
hicle occupants and other road users. ◀
Snap-in adapter The snap-in adapter is used to:▷Hold the mobile phone.▷Recharge the battery.▷Connect the mobile phone to an outside
antenna of the vehicle.
This provides for better network reception
and consistent sound quality.
Approved mobile phones
Displaying the vehicle identification
number and software part number
The vehicle identification number and software
part number are needed to determine which
mobile phones are supported by the mobile
phone preparation package. The software ver‐
sion of the mobile phone may also be required.
1."Telephone"2.Open "Options".3."Bluetooth® info"4."Display system information"
These approved mobile phones with a certain
software version, support the vehicle functions
described below.
Malfunctions may occur with other mobile
phones or software versions.
Seite 188COMMUNICATIONBluetooth mobile phone preparation package188
Online Edition for Part no. 01 40 2 961 110 - II/15

The mobile phone no longer reacts.▷Switch the mobile phone off and on again.▷Is the ambient temperature too high or
low? Do not expose the mobile phone to
extreme environmental conditions.
The telephone functions are not available.
▷Is the mobile phone paired as an additional
telephone and is the additional telephone
function deactivated? Activate the function.▷Is an outgoing call not possible? Connect
the mobile phone as a telephone.
No phone book entries or only some phone
book entries are displayed, or they are incom‐
plete.
▷Transmission of the phone book entries is
not yet complete.▷It is possible that only the phone book en‐
tries of the mobile phone or the SIM card
are transmitted.▷It may not be possible to display phone
book entries with special characters.▷The number of phone book entries to be
stored is too high.▷Is the data volume of the contact too large,
e. g., due to stored information such as
notes? Reduce the data volume of the con‐
tact.▷Is the mobile phone connected as an audio
source or additional telephone? The mobile
phone must be connected as a telephone.
The phone connection quality is poor.
▷The strength of the Bluetooth signal on the
mobile phone can be adjusted, depending
on the mobile phone.▷Insert the mobile phone into the snap-in
adapter or place it in the area of the center
console.▷Adjust the volume of the microphone and
loudspeakers separately.
If all points in this list have been checked and
the required function is still not available, con‐
tact Customer Relations or the service center.
Controls
Adjusting the volume
Turn the knob until the desired volume is se‐
lected. The setting is stored for the remote con‐
trol currently in use.
The vehicle automatically adjusts the volume of
the microphone on the telephone and the vol‐
ume of the called party. Depending on the mo‐
bile phone, the volumes may need to be ad‐
justed.
The settings can only be created during a call
and must be adjusted separately for each tele‐
phone. The settings are deleted when the tele‐
phone is unpaired.
1."Settings"2."Tone"3."Volume settings"4.Select the desired setting: "Microphone" or
"Loudspeak."5.To set: turn the MINI joystick.6.To save: press the MINI joystick.
Incoming call
Receiving calls If the number of the caller is stored in the
phone book and is transmitted by the network,
the name of the contact is displayed. Other‐
wise, only the phone number is displayed.
Seite 193Bluetooth mobile phone preparation packageCOMMUNICATION193
Online Edition for Part no. 01 40 2 961 110 - II/15

If more than one phone number is assigned to
a contact, only the name of the contact is dis‐
played.
For calls on the additional telephone, the num‐
ber is only displayed if it is transmitted by the
network.
An incoming call to one of the telephones is au‐
tomatically rejected if there is an active call on
the other telephone.
Accepting a call Press the button on the steering
wheel.
or
"Accept"
Rejecting a call
"Reject"
The caller is redirected to the mailbox if the
mailbox was activated
Ending a call Press the button on the steering
wheel.
or
1."Telephone"2. "End call"
Entering a phone number
Dialing a number
1."Telephone"2."Dial number"3.Select the digits individually.4. Select the symbol.
The phone number can also be entered by
voice.
Calls with multiple parties
General information You can switch between calls or connect two
calls to a single conference call. These functions
must be supported by the mobile phone and
service provider.
Accepting a call while speaking to
another party
This function might have to be activated by the
service provider and the mobile phone must be
adjusted accordingly.
Seite 194COMMUNICATIONBluetooth mobile phone preparation package194
Online Edition for Part no. 01 40 2 961 110 - II/15