7
What’s Covered
New Vehicle Limited Warranty: (cont’d)
E. When It Begins
The New Vehicle Limited Warranty
begins on either of the following dates,
whichever is earlier:
• the date you take initial delivery of
the vehicle;
or
• the date when the vehicle was first
put into service as an authorized
Sprinter Dealer “demo” or as a
company vehicle of the vehicle
distributor.
F. When It Ends
The New Vehicle Limited Warranty is for
36 months or 36,000 miles, whichever
occurs first.
Not all components or adjustments
carry a 36 month or 36,000 mile
warranty. Warranty coverage for specific
components or adjustments is based on
the vehicle’s time in service or mileage
and should always be verified with your
authorized Sprinter Dealer prior to any
repairs. Examples include, but are not
limited to, the following:
• Wheel alignment and balancing
• Brake pads
• Brake discs
• Glass
• Wiper blades and inserts H. If Your Vehicle Leaves the United
States (We Include U.S. Possessions
and Territories as Part of the United
States for Warranty Purposes):
EXCEPT WHERE SPECIFICALLY
REQUIRED BY LAW, THERE IS NO
WARRANTY COVERAGE ON THIS
VEHICLE IF IT IS SOLD IN OR
REGISTERED IN COUNTRIES OTHER
THAN THE UNITED STATES.
This policy does not apply to vehicles
that have received authorization for
export from the vehicle distributor.
Authorized Sprinter Dealers may not
give authorization for export. You
should consult an authorized Sprinter
Dealer to determine this vehicle’s
warranty coverage if you have any
questions.
This policy does not apply to vehicles
registered to U.S. government officials
or military personnel on assignment
outside of the United States.
G. Registration and Operation
Requirements
The New Vehicle Limited Warranty covers
your vehicle only if:
•
it was built for sale in the U.S.;
• it’s registered in the U.S.;
• it’s driven mainly in the U.S. or
Canada, see (
e Page 21); and
• it’s operated and maintained in the
manner described in your Operator’s
Manual and Maintenance Booklet.
Service and Warranty
10What’s Not Covered
Items Which Are Not Covered:
TIRE AND RIM DAMAGE: Damage
to the tires such as punctures, cuts,
snags, bruises, impact damage and
breaks resulting from pothole impact,
curb impact, or from other objects/
road hazards is not covered. Damage
from incorrect inflation, excessive axle
load, high speed spinning (when stuck
in ice, mud or snow), tire chains, racing
or competitive driving events, incorrect
mounting or demounting, improper
puncture repair, misuse, negligence,
alteration and misapplication is not
covered. Rapid or irregular tire tread wear
due to lack of tire rotation according to
the recommended intervals specified in
your vehicle‘s maintenance booklet or
incorrect wheel alignment or tire balance
is not covered. Tire tread wear is also not
covered.
Damage to the rims resulting from
pothole impact, curb impact, or from
other objects/road hazards is not
covered.
WHEEL ALIGNMENT: Adjustments for
road crown issues are not covered.
BRAKE PADS AND DISCS: Replacement
due to normal wear or as part of regular
maintenance is not covered.
WIPER BLADES AND INSERTS: Damaged
or worn wiper blades and wiper blade
inserts are not covered. DAMAGE DUE TO ACCIDENTS, MISUSE
OR NEGLIGENCE: Accidents or damage
from objects striking the vehicle. Misuse
of the vehicle such as driving into or over
potholes, curbs, or other objects/road
hazards; overloading, improper operation,
storage or transport (Proper use is
described in the Operator’s Manual).
DAMAGE DUE TO LACK OF
MAINTENANCE: Lack of proper
maintenance as described in the
Maintenance Booklet. Use of service
parts or fluids, such as paper oil filters
or improper engine oil, which are non-
approved by MBUSA, will cause engine
damage not covered by the warranty.
NORMAL MAINTENANCE IS OWNER’S
RESPONSIBILITY: Cleaning and polishing,
fluids and filters, replacing worn wiper
blades, wiper rubber inserts, brake
pads and discs, and clutch discs and
pressure plates are some of the normal
maintenance services required and
are not covered by this warranty. See
Maintenance Booklet for details.
Damage caused by the use of improper
filters (including oil filters), engine oils,
fluids, cleaners, polishes, or waxes is not
covered.
Service and Warranty
