2015 MERCEDES-BENZ SPRINTER ESP

Problem
Possible causes/consequences and
0050
0050Solutions 0025
The yellow ABS
indicator lamp is
lit while the
engine is run-
ning. ABS is deactivated due to a malfunction or is temporarily unavail-
able. ESP ®
, ASR and BAS, as well as cruise control, are also
unavailable as a result.
Self-diagnosis may not be complete, or the battery may not be
charging.
G WARNING
The brake system continues to function normally, but without the functions listed above. The wheels could therefore lock, e.g. if thebrakes are applied with maximum force.
This causes steerability and braking to be greatly impaired.
The braking distance can increase in emergency braking situa-
tions.
The driven wheels can spin when accelerating.
If ESP ®
is not operational, ESP ®
will not stabilize the vehicle.
There is an increased risk of skidding and accidents.
X Drive a short distance at a speed above 13 mph (20 km/h).
The functions mentioned above are available again when the
indicator lamp goes out.
If the indicator lamp does not go out: X Drive on with care.
X Visit a qualified specialist workshop immediately. 00E2
The yellow DEF
indicator lamp is
lit while the
engine is run-
ning. The exhaust gas aftertreatment is malfunctioning or the current
Diesel Exhaust Fluid (DEF) supply is limiting the vehicle range.
X Observe the messages in the display. 0089
The yellow ESP ®
indicator lamp is lit while the
engine is run-
ning. ESP
®
is deactivated due to undervoltage or a malfunction. As a
result, cruise control has also been deactivated.
Engine power output may be reduced.
The battery may not be being charged.
G WARNING
If ESP ®
is not operational, ESP ®
will not stabilize the vehicle.
There is an increased risk of skidding and accidents.
X Vehicles with steering wheel buttons: also observe the mes-
sages in the display (Y page 197).
X Drive on with care.
X Visit a qualified specialist workshop immediately. Indicator and warning lamps in the instrument cluster
221On-board computer and displays Z

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment of your vehicle that were available at the time of going to print. Country-specific variations are
possible. Note that your vehicle may not be
equipped with all of the described functions.
This also applies to systems and functions
relevant to safety.
Read the information on qualified specialist
workshops (Y page 25). Stowage spaces and stowage com-
partments
Important safety notes
G
WARNING
If you do not correctly store objects in the
vehicle interior, they can slip or be flung
around, thus striking vehicle occupants.
There is a risk of injury, especially when brak- ing or abruptly changing directions.
R Always store objects so that they cannot be
flung around in these or in similar situa-
tions.
R Always make sure that objects do not pro-
trude from stowage compartments, parcel
nets or stowage nets.
R Close lockable stowage compartments
while driving.
R Stow and secure objects that are heavy,
hard, pointy, sharp-edged, fragile or too
large in the trunk.
In addition, observe the information in the
"Loading guidelines" section (Y page 240). Glove box
Glove box (example: glove box with a lockable lid)
0047 Unlocked
0048 Locked
0087 Glove box handle
You can lock and unlock the glove box using
the mechanical or folding key.
X To open: unlock the glove box lid if neces-
sary.
X Pull glove box handle 0087in the direction of
the arrow. 0085
Card holder
0083 Pen holder
X To close: fold the glove box up and press it
until it engages. 230
Stowage spaces and stowage compartmentsStowing and features

In addition, flammable materials can ignite if:
R the hot cigarette lighter falls
R a child holds the hot cigarette lighter to
objects, for example
There is a risk of fire and injury.
Always hold the cigarette lighter by the knob.
Always make sure that the cigarette lighter is
out of reach of children. Never leave children unsupervised in the vehicle. X
To use the cigarette lighter: turn the key
to position 1in the ignition lock.
X Press in cigarette lighter 0043.
The cigarette lighter will pop out automati- cally when the heating element is red-hot.
X Pull the cigarette lighter out of the socket
by its handle. 12 V socket
Socket on the lower section of the center console
0043 12 V socket (25 A) The 12 V sockets for accessories are:
R
on the lower section of the center console
(12 V, 25 A)
R on the inside of the driver's seat frame
(12 V, 15 A)
R in the respective corner trim next to the
rear doors in the passenger compartment
(12 V, 15 A)
R in the cargo compartment next to the left
rear door (12 V, 15 A)
You can use the 12 V sockets (15 A) for
accessories with a maximum power con-
sumption of 180 W. Youcan connect acces-
sories with a maximum power consumption
of 300 Wto the 12 V socket (25 A) on the
lower section of the center console.
i The sockets are supplied with power even
when the key is removed from the ignition
lock. If accessories, e.g. a coolbox, remain
connected while the engine is not running, the battery will discharge. Mobile phone
Important safety notes
G
WARNING
If you operate information systems and com-
munication equipment integrated in the vehi- cle while driving, you will be distracted from
traffic conditions. You could also lose control of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
You must observe the legal requirements for
the country in which you are currently driving when operating mobile phones.
Bear in mind that at a speed of just 30 mph
(approximately 50 km/h), your vehicle is
covering a distance of 44 fee t(approximately
14 m) every second. 236
Mobile phoneStowing and features

You and others can suffer health-related dam-
age through electromagnetic radiation. By
using an exterior antenna, a possible health
risk caused by electromagnetic fields, as dis-cussed in scientific circles, is taken into
account. Only have the exterior antenna
installed by a qualified specialist workshop.
We recommend the use of an approved exte-
rior antenna for operating the mobile phone.
Only in this way can optimal mobile phone
reception quality in the vehicle be ensured
and mutual interference between the vehicle
electronics and mobile phones minimized.
Observe the legal requirements for each indi- vidual country. Mobile phone pre-installation
The mobile phone pre-installation includes a
hands-free system integrated into the vehi-
cle. The microphone for the hands-free sys-
tem is installed in the overhead control panel or in the overhead stowage compartment
together with the front interior light.
In order to use the hands-free system, you will
need a special bracket. The Sprinter acces-
sories include brackets for various mobile
phone models.
i Mobile phone brackets which are availa-
ble from various manufacturers on the
open market are not compatible with the
Sprinter telephone system. You can recog- nize suitable holders for your mobile phoneby the imprinted star and the B6 spare part
number on the back of the bracket.
Detailed instructions for use can be found in
the operating instructions for the mobile
phone bracket and in the separate operating
instructions for the mobile phone pre-instal-
lation.
i The mobile phone battery is charged
depending on the condition of charge and
the position of the key in the ignition lock.
The mobile phone display indicates the
charging process. Additional communications equip-
ment
Important safety notes
G
WARNING
If you operate mobile communication equip-
ment while driving, you will be distracted from traffic conditions. You could also lose controlof the vehicle. There is a risk of an accident.
Only operate this equipment when the vehicleis stationary.
You must observe the legal requirements for
the country in which you are currently driving when operating mobile communication
equipment.
Please remember, a navigation system does
not supply information on the load-bearing
capacity of bridges or the overhead clearance
of underpasses. The driver remains responsi- ble for safety at all times.
You and others can suffer health-related dam-
age through electromagnetic radiation. By
using an exterior antenna, a possible health
risk caused by electromagnetic fields, as dis- cussed in scientific circles, is taken into
account. Only have the exterior antenna
installed by a qualified specialist workshop.
You will find information on installing electri-
cal or electronic equipment in the “Vehicle
electronics” section (Y page 316). Installation for PND mobile navigation
devices
You can secure a personal navigation device
(Personal Navigation Device PND) using a
commercially available adapter. Additional communications equipment
237Stowing and features Z

Always observe the operating instructions of
the respective manufacturer when using suit- able load securing aids or tie downs. In par-
ticular, the information on service life.
Load securing aids and tie downs may not be used, for example, if:
R identification marks are missing or illegible
R there are yarn breakages, damage to bear-
ing seams or other signs of tearing
R there are signs of shearing, deformation,
pinching or other damage
R there is damage to clamping or connecting
elements
Such load securing aids and tie downs are
worn; they should not be used and must be
replaced. If you use load securing aids or tie
downs which are worn, the load may not be
sufficiently secured and could cause damage
to property.
After an accident, the following must be
checked at a specialist workshop:
R Cargo compartment floor
R Load surface
R Cargo tie-down rings
R Tie downs
Otherwise, the load may not be correctly
secured the next time anything is stowed.
Even if you follow all loading guidelines, the
load increases the risk of injury in the event of an accident. Observe the tips in the "Securing
luggage/loads" (Y page 242) and "Load dis-
tribution" (Y page 242) sections. Before loading
! The anti-slip mats cannot be used for
securing goods and must be replaced when
they show signs of:
R Permanent deformation and crushing
R Crack formation
R Cuts X
Tire pressure: check the tire pressure and
correct if necessary (Y page 288).
X Cargo compartment floor: clean the
cargo compartment floor.
The cargo compartment floor must be free
from oil and dust, dry and swept clean to
prevent the load from slipping.
X Place non-slip mats (anti-slip mats) on the
cargo compartment floor if necessary. During loading
! On passenger van versions with maxi-
mum seating layout, the permissible rear
axle load would be exceeded if the full pay-
load were to be loaded in the cargo com-
partment.
X Observe the gross axle weight rating and
permissible gross vehicle weight for your
vehicle.
Take into account that your vehicle's curb
weight is increased if accessories or
optional equipment are installed. The max-
imum payload is thus reduced.
X Observe the notes on load distribution
(Y page 242).
The overall center of gravity of the load
should always be as low as possible, cen-
tered and between the axles near the rear
axle.
X Secure the load (Y page 242).
Observe the legal requirements of the
country in which you are currently driving. Checks after loading
G
WARNING
Combustion engines emit poisonous exhaust
gases, such as carbon monoxide. If the sliding door or rear door is open when the engine is
running, exhaust gases can enter the vehicle
interior, especially during the journey. There
is a risk of poisoning. Loading guidelines
241Transporting loads
Z

maximum loading capacity of the weakest
cargo tie-down point into account.
If you brake hard, for example, the forces
acting could be up to several times the
weight force of the load. Always use multi-
ple cargo tie-down points in order to dis-
tribute the force absorption. Load the
anchorages evenly.
Spread the load evenly between the cargo tie- down points or tie-down rings.
Please also refer to the notes about qualified
specialist workshops (Y page 25).
Always observe the operating instructions or
the notes of the lashing strap manufacturer
for the operation of the lashing strap.
Information about the maximum loading
capacity of the cargo tie-down points can be
found in the "Technical data" section
(Y page 327).
As the driver, you are responsible for ensuring that:
R The applicable requirements and guide-
lines relating to load-securing practices
must be met.
If this is not the case, this may constitute a punishable offense, depending on local leg-
islation and any ensuing consequences.
You should therefore observe the respec-
tive legal requirements for the relevant
country.
Make sure that the load is secure before every journey and at regular intervals during a long
journey. Correct an incorrectly or inade-
quately secured load if necessary.
You can obtain information about securing
the load correctly from the manufacturer of
the load securing aids or tie down for securing the load.
X Fill spaces between the load and the cargo
compartment walls or wheel housings
(form-locking). Use rigid load securing aids,
such as wedges, wooden fixings or pad-
ding.
X Attach secured and stabilized loads in all
directions. Use the cargo tie-down points or cargo tie-down rings and the loading rails
in the cargo compartment or on the cargo
area.
Only use tie downs, such as lashing rods or lashing nets and lashing straps, that have
been tested in accordance with current
standards (e.g. DIN EN).
Always use the cargo tie-down rings closest
to the load to secure it and pad sharp edges
for protection.
Loads, and heavy loads in particular, should
preferably be secured using the cargo tie-
down rings.
i Tie downs tested in accordance with cur-
rent standards (e.g. DIN EN) are available at any qualified specialist workshop. Cargo tie-down point (example: Passenger Van)
0043 Cargo tie-down rings Securing loads
243Transporting loads Z

Adding coolant
X If the coolant drops under the minimum
mark on coolant expansion tank 0044, add
coolant to the maximum mark.
Observe the information on coolant mix-
ture ratio and water quality in the "Techni-
cal data" section (Y page 325). To prevent
damage to the engine cooling system, use
only approved corrosion inhibitor/anti-
freeze that comply with the Mercedes-Benz Specifications for Service Products.
X Replace cap 0043and turn it clockwise to
tighten.
X Start the engine.
X After approximately 5 minutes, switch off
the engine and allow it to cool down.
X Check the coolant level again and add cool-
ant if necessary.
X Close the hood. Brake fluid
G
WARNING
Service products may be poisonous and haz-
ardous to health. There is a risk of injury.
Comply with instructions on the use, storage
and disposal of service products on the labels of the respective original containers. Always
store service products sealed in their original containers. Always keep service products out
of the reach of children.
Brake fluid is hazardous to health. Also
observe the safety notes in the "Service prod-
ucts and capacities" section (Y page 318).G
WARNING
The brake fluid constantly absorbs moisture
from the air. This lowers the boiling point of
the brake fluid. If the boiling point of the brake fluid is too low, vapor pockets may form in the brake system when the brakes are applied
hard. This would impair braking efficiency.
There is a risk of an accident. You should have the brake fluid renewed at
the specified intervals.
! Brake fluid corrodes paint, plastic and
rubber. If paint, plastic or rubber has come into contact with brake fluid, rinse with
water immediately.
Have the brake fluid renewed every 2 years at
a qualified specialist workshop. Observe the
information on brake fluid in the "Technical
data" section (Y page 324). Check the brake fluid level regularly, e.g.
weekly or when refueling.
Checking the brake fluid level
X Stop your vehicle as far away from traffic as
possible on level ground.
X Switch off the engine.
X Secure the vehicle to prevent it from rolling
away.
X Open the hood (Y page 248).
X Check the brake fluid level.
The brake fluid level is correct if the level is
between the MIN mark and MAX mark on
brake fluid reservoir 0043.
X Close the hood.
! If the brake fluid level in the brake fluid
reservoir has fallen to the MIN mark or
below, check the brake system immedi-
ately for leaks. Also check the thickness of the brake linings. Visit a qualified specialist
workshop immediately.
Do not add brake fluid. This does not cor-
rect the malfunction. 254
Engine compartmentMaintenance and care

Washer fluid
G
WARNING
Windshield washer concentrate could ignite if it comes into contact with hot engine compo-
nents or the exhaust system. There is a risk of
fire and injury.
Make sure that no windshield washer con-
centrate is spilled next to the filler neck.
! Only use washer fluid that is suitable for
plastic lamp lenses, e.g. MB SummerFit or
MB WinterFit. Unsuitable washer fluid
could damage the plastic lenses of the
headlamps. Example: washer fluid reservoir
Add windshield washer concentrate to the
washer fluid all year round. Observe the infor- mation on washer fluid in the "Technical data"
section (Y page 326).
Adding washer fluid
X Mix the washer fluid to the appropriate mix-
ing ratio in a container beforehand.
X Open the hood (Y page 248).
X Pull cap 0043on the washer fluid reservoir
upwards at the tab.
X Add the premixed washer fluid.
X Press cap 0043onto the filler neck until it
engages audibly.
X Close the hood. Fuel system
Draining the fuel filter G
WARNING
Fuel is highly flammable. Improper handling of fuel creates a risk of fire and explosion.
Avoid fire, open flames, smoking and creatingsparks under all circumstances. Switch off the
ignition and auxiliary heating before carrying
out work to the fuel system. Always wear pro- tective gloves. H
Environmental note
Dispose of the water-fuel mixture in an envi-
ronmentally responsible manner.
! When the
00B8indicator lamp lights up,
drain the fuel filter with water separator
immediately. Otherwise, the engine may be
damaged. If the
00B8 indicator lamp in the instrument
cluster goes on, drain fuel filter with water
separator 0087immediately.
i We recommend that you have this main-
tenance work carried out at a qualified spe-
cialist workshop.
X Park the vehicle safely and secure it from
rolling away.
X Switch off the auxiliary heating system .
X Switch off the engine.
X Open the hood (Y page 248).
X Place a suitable receptacle under drain
hose 0043. Engine compartment
255Maintenance and care Z