2015 MERCEDES-BENZ SPRINTER steering

Problem
Possible causes/consequences and
0050
0050Solutions 0025
The yellow ABS
indicator lamp is
lit while the
engine is run-
ning. ABS is deactivated due to a malfunction or is temporarily unavail-
able. ESP ®
, ASR and BAS, as well as cruise control, are also
unavailable as a result.
Self-diagnosis may not be complete, or the battery may not be
charging.
G WARNING
The brake system continues to function normally, but without the functions listed above. The wheels could therefore lock, e.g. if thebrakes are applied with maximum force.
This causes steerability and braking to be greatly impaired.
The braking distance can increase in emergency braking situa-
tions.
The driven wheels can spin when accelerating.
If ESP ®
is not operational, ESP ®
will not stabilize the vehicle.
There is an increased risk of skidding and accidents.
X Drive a short distance at a speed above 13 mph (20 km/h).
The functions mentioned above are available again when the
indicator lamp goes out.
If the indicator lamp does not go out: X Drive on with care.
X Visit a qualified specialist workshop immediately. 00E2
The yellow DEF
indicator lamp is
lit while the
engine is run-
ning. The exhaust gas aftertreatment is malfunctioning or the current
Diesel Exhaust Fluid (DEF) supply is limiting the vehicle range.
X Observe the messages in the display. 0089
The yellow ESP ®
indicator lamp is lit while the
engine is run-
ning. ESP
®
is deactivated due to undervoltage or a malfunction. As a
result, cruise control has also been deactivated.
Engine power output may be reduced.
The battery may not be being charged.
G WARNING
If ESP ®
is not operational, ESP ®
will not stabilize the vehicle.
There is an increased risk of skidding and accidents.
X Vehicles with steering wheel buttons: also observe the mes-
sages in the display (Y page 197).
X Drive on with care.
X Visit a qualified specialist workshop immediately. Indicator and warning lamps in the instrument cluster
221On-board computer and displays Z

Problem
Possible causes/consequences and
0050
0050Solutions 0077
The yellow tire
pressure moni-
tor warning lamp
comes on. G
WARNING
The tire pressure monitor indicates a rapid or severe loss of pres- sure in at least one tire.
X Stop the vehicle without making any extreme steering maneu-
vers or braking suddenly. Pay attention to the traffic conditions
while doing so.
X Check the tires and correct the tire pressure. If a tire continues
to lose pressure, it must be replaced. Replace damaged tires
immediately.
The warning light will go out after the flat tire has been rectified
and you have been driving for a few minutes.
X Vehicles with steering wheel buttons: also observe the mes-
sages in the display (Y page 197).0077
US vehicles
only:
The yellow tire
pressure moni-
tor warning lamp
flashes for
60 seconds and
then remains lit. The tire pressure monitor has malfunctioned.
X Have the tire pressure monitor and the wheels checked at a
qualified specialist workshop. 00B8
The yellow water
separator indi-
cator lamp is lit
when the igni-
tion is switched
on. The water that has collected in the water separator of the fuel filter
has reached the maximum level.
X Drain the water separator (Y page 255).00B1
The yellow
washer fluid
level indicator
lamp for the
windshield
washer/head-
lamp cleaning
system is lit
after the engine
is started or
while the vehicle
is in motion. The water level is too low.
X
Add washer fluid (Y page 255).226
Indicator and warning lamps in the instrument clusterOn-board computer and displays

Useful information
This Operator's Manual describes all models
as well as standard and optional equipment of your vehicle that were available at the time of going to print. Country-specific variations are
possible. Note that your vehicle may not be
equipped with all of the described functions.
This also applies to systems and functions
relevant to safety.
Read the information on qualified specialist
workshops (Y page 25). Loading guidelines
Important safety notes
G
WARNING
As a result of improperly placed or unevenly
distributed loads, the center of gravity of the
load being transported may be too high or too far back. This can significantly impair handlingas well as steering and braking characteris-
tics. There is a risk of an accident.
Always make sure that the center of gravity of
the load is:
R between the axles
and
R as low as possible, near the rear axle. G
WARNING
When objects are unsecured or inadequately
secured, they can slip, turn over or be thrown about, striking vehicle occupants. This also
applies to:
R luggage or loads
R a rear bench seat which has been removed
and is being transported in the vehicle in an
exceptional case.
There is a risk of injury, particularly in the
event of braking maneuvers or abrupt
changes in direction.
Always stow objects in such a way that they
cannot be tossed about. Before traveling,
secure objects, luggage or loads to prevent them slipping or tipping over. If you remove a
rear bench seat, it is advisable to store it out- side the vehicle. G
WARNING
When the permissible wheel loads, axle loads and/or the maximum permissible gross vehi-
cle weight are exceeded, driving safety is
compromised. The handling as well as steer-
ing and braking characteristics may be signif- icantly impaired. Overloaded tires may over-
heat, causing them to burst. There is a risk ofan accident.
When transporting a load, always observe the
permissible wheel loads, axle loads and the
maximum permissible gross vehicle weight
for the vehicle (including occupants). G
WARNING
When you load the roof, the center of gravity
of the vehicle rises and the driving character- istics change. If you exceed the maximum roof
load, the driving characteristics, as well as
steering and braking, will be greatly impaired.There is a risk of an accident.
Never exceed the maximum roof load and
adjust your driving style.
! If you are using a roof carrier, observe the
maximum roof load and maximum roof car-
rier load.
You will find information about the maximum roof load in the "Technical data" section
(Y page 328) and information about roof car-
riers in the "Carrier systems" section
(Y page 245).
R Do not stack luggage or loads higher than
the backrests.
R Stow objects preferably in the cargo com-
partment.
R When transporting luggage, always use the
cargo tie-down rings and a parcel net, if
present.
R Use cargo tie-down rings and fasteners
which are suitable for the weight and size of the load. 240
Loading guidelinesTransporting loads

the locking mechanism and out of the load-
ing rail through a recess. Carrier systems
Roof carrier
G
WARNING
When you load the roof, the center of gravity
of the vehicle rises and the driving character- istics change. If you exceed the maximum roof
load, the driving characteristics, as well as
steering and braking, will be greatly impaired. There is a risk of an accident.
Never exceed the maximum roof load and
adjust your driving style.
You can find information about the maximum
roof load in the "Technical data" section
(Y page 328).
! Make sure that:
R the screws for the roof carrier are tight-
ened in the sliding blocks to a torque of
6.0 – 7.4 lb-ft (8 – 10 Nm)
R the bolts, when tightened, do not touch
the rails.
R the slot nuts are not located in the area of
the plastic caps.
R the slot nuts have the right cross-section.
R the mounting rails in the interior are free
of dirt.
R the screws are retightened evenly after
approximately 300 miles (500 km).
We recommend that you only use roof
racks tested and approved by Sprinter.
These help avoid vehicle damage.
! If you want to retrofit securing rails, have
it done at a qualified specialist workshop.
You could otherwise damage the vehicle. 0043
Securing rails
It is possible to install a roof carrier if your
vehicle is equipped with securing rails on the roof. Special mounting elements (grooved
plates) are available as accessories.
These mounting elements are available at any
authorized Sprinter Dealer. Ladder carrier
Example: ladder rack on Chassis Cab
0043
Front ladder rack
0044 Rear ladder rack
Pay attention to the important safety notes in the "Loading guidelines" section
(Y page 240).
You can find information about the maximum
ladder rack load in the "Technical data" sec-
tion (Y page 245).
You will find information about cleaning and
care in the "Notes on care" (Y page 265) and
"Power washers" (Y page 266) sections. Carrier systems
245Transporting loads Z

Hood release lever in the driver's footwell
Observe the safety notes when you open the
hood.
X Stop your vehicle as far away from traffic as
possible on level ground.
X Switch off the engine.
X Secure the vehicle to prevent it from rolling
away.
X Pull release handle 0043on the hood.
The hood is released. X
Reach into the gap and push lever 0044on the
hood catch up. X
Swing the hood upwards until support strut
0087 engages and the hood is supported.
Closing the hood G
WARNING
If the hood is unlatched, it could tip forward
during rapid deceleration of the vehicle and
hit persons or objects within its path. There is
a risk of an accident and injury.
Therefore, always make sure that the hood is closed and locked completely before driving
off.
If the hood is not locked and you are already
driving at walking pace:
R the yellow 003Eindicator lamp in the
instrument cluster goes on for vehicles
without steering-wheel buttons.
R the 003E Hood open
Hood open display appears for
vehicles with steering-wheel buttons.
! When you press the support strut back,
make sure that you do not press it against
the detent position and cause it to bend.
! Do not use your hands to push the hood
down. You could damage it otherwise.
X Lift the hood slightly.
X Press support strut 0087towards the back.
X Lower the hood and allow it to fall with
momentum from a height of approximately
1 ft (30 cm).
The hood locks audibly.
X Check that the hood is correctly locked.
If the hood can be raised slightly, it is not
properly engaged. If the hood is not cor-
rectly engaged, open the hood again. Let
the hood fall with a little more momentum. Engine compartment
249Maintenance and care Z

Overview of the engine compartment
Example: engine
0043
Coolant expansion tank cap
(Ypage 253)
0044 DEF filler neck cap 4
(Y page 148)
0087 Engine oil filler neck cap (Y page 250)
0085 Brake fluid expansion tank cap
(Ypage 254)
0083 Washer fluid reservoir cap (Y page 255)
Regularly check the fluid level and the assem- bly for leaks. If you detect fluid loss, e.g. oil
flecks on the vehicle parking space, consult a qualified specialist workshop immediately. Engine oil
General notes !
Engine oil gets dirty in the course of oper-
ation and its quality and volume are gradu- ally diminished. Regularly check the oil
level, and top up or have it replaced as nee-
ded.
Observe the information on engine oils and oil
consumption in the "Technical data" section
(Y page 322).
You can check the oil level in the engine:
R on the display of the on-board computer
R with the oil dipstick Checking the oil level shown in the dis-
play If at extremely low temperatures no engine oil
level is displayed after 5 minutes, repeat the
engine oil level check after another
5 minutes.
If an oil level reading is still not displayed,
check the engine oil level with the dipstick
(Y page 251). Have the engine oil level
checked at a qualified specialist workshop.
Only check the oil level when the engine is at
normal operating temperature.
X Park the vehicle on a level surface.
X Switch off the engine.
X Wait 5 minutes.
X Turn the key to position 2in the ignition
lock.
The display is activated.
X Vehicles without steering wheel but-
tons: press the 0079menu button on the
instrument cluster (Y page 34) repeatedly
until the display shows the 00AFsymbol.
The --:--
--:-- display message appears in the
display while the engine oil level measure-
ment is running.
X Vehicles with steering wheel buttons:
press the 0098service button on the instru-
ment cluster (Y page 34).
The 00B2 Engine Engine oil
oillevel
level Measuring
Measuring
in progress
in progress display message appears in
the display while the engine oil level meas-
urement is in progress.
Display message for vehicles without
steering-wheel buttons: the display may
show the following messages after the engine oil level measurement. 00AF Action
OK OK X
Do not add oil. 4
For Cargo Van/Passenger Van only 250
Engine compartmentMaintenance and care

responsible manner. Comply with the instruc-
tions for use of the care products.
Do not run the engine for longer than neces-
sary when the vehicle is stationary.
Before having maintenance and repairs per-
formed, it is essential to read the materials
related to the maintenance and repairs: R the applicable sections of the technical
documentation, e.g. the Operator's Manual
and workshop information.
R regulations such as industrial safety regu-
lations and accident prevention regula-
tions.
While working under the vehicle, you must
secure the vehicle on jack stands with suffi-
cient load capacity.
Never use the jack as a substitute. The vehi-
cle's jack is intended only to raise the vehicle for a short time when changing a wheel. It is
not suited for performing maintenance work
under the vehicle.
Please also refer to the notes about qualified
specialist workshops (Y page 25).
The scope and regularity of the inspection
and maintenance work primarily depend on
the often diverse operating conditions. Spe-
cialist knowledge beyond the scope of this
Operator's Manual is required when carrying
out testing and maintenance work. This work
should only be carried out by trained staff.
The vehicle Maintenance Booklet describes
the scope and frequency of maintenance
work and contains additional notes on the
New Vehicle Limited Warranty and on service products.
Maintenance services must be carried out in
accordance with the provisions and recom-
mendations in the Maintenance Booklet. Not
doing so could void the warranty claim and
lead to refusal of goodwill gestures after the
manufacturer has submitted a damage
report. i
Observe the information on Sprinter orig-
inal parts in the "Technical data" section
(Y page 27). Service interval display
General notes A service that is due is displayed in the service
interval display about 1 month in advance. A
message is then displayed while the vehicle is in motion or when the ignition is switched on.
i The service interval display does not pro-
vide information about the engine oil level. The service interval display should there-
fore not be confused with the 00B3engine
oil level display.
The service due date is displayed in days or
miles (kilometers), depending on the total
distance driven.
The symbols or letters on the service display
show the type of service that is due.
0099 orA A for a minor service
009A orB
B for a major service
Service due date display Vehicles with steering wheel buttons:
the
following messages may be displayed.
R 0099 Service A due in ... days Service A due in ... days
R 0099 Service A due in ... mi
Service A due in ... mi (kmkm)
R 0099 Service A Carry out now
Service A Carry out now
Vehicles without steering wheel buttons:
the following messages may be displayed.
R 0099 for service A
R 009A for Service B
Additionally, you will see the remaining dis-
tance in miles (mi mi) or kilometers (km km) or the
remaining time in days (d d). Maintenance
257Maintenance and care Z

Service due date has been exceeded
Vehicles with steering wheel buttons:
if
you have missed the service due date, one of
the following messages appears in the display and warning tone also sounds.
R 0099 Service A overdue by ... days Service A overdue by ... days
R 0099 Service
Service A
Aoverdue
overdue by
by...
... km
km(kmkm)
Vehicles without steering wheel buttons:
if you have missed the service due date, the
0099 or009A symbol for the service flashes
for 10 seconds after the ignition is switched
on. A minus sign also appears in front of the
service due date.
Calling up the service due date X
Turn the key to position 2in the ignition
lock.
The display is activated.
Vehicles without steering wheel buttons X Press the 0079menu button on the instru-
ment cluster repeatedly until the 0099or
009A symbol for the service appears in the
display.
Additionally, you will see the remaining dis-
tance in miles (mi mi) or kilometers ( km km) or the
remaining time in days ( d
d).
Vehicles with steering wheel buttons
X Press the 0080or007F button on the steer-
ing wheel until the standard display
(Y page 187) appears in the display.
X Press the 0041or0068 button on the steer-
ing wheel repeatedly until the service mes-
sage appears in the display, for example:
R 0099 Service A due in ... days
Service A due in ... days
R 0099 Service A due in ... km Service A due in ... km (kmkm) Battery
Important safety notes
Work on the battery, e.g. removing or instal-
ling, requires specialist knowledge and the
use of special tools. Therefore, always have work on the battery carried out at a qualified
specialist workshop. G
WARNING
Work carried out incorrectly on the battery
can lead, for example, to a short circuit and
thus damage the vehicle electronics. This can lead to function restrictions applying to
safety-relevant systems, e.g. the lighting sys-
tem, ABS (anti-lock braking system) or ESP ®
(Electronic Stability Program). The operating
safety of your vehicle may be restricted. You
could lose control of the vehicle, for example:
R braking
R in the event of abrupt steering maneuver
and/or when the vehicle's speed is not
adapted to the road conditions
There is a risk of an accident.
In the event of a short circuit or a similar inci- dent, contact a qualified specialist workshop
immediately. Do not drive any further. You
should have all work involving the battery car-
ried out at a qualified specialist workshop.
Further information can be found under "ABS"
(Y page 57) and under "ESP ®
" (Y page 59). G
WARNING
Electrostatic build-up can lead to the creation of sparks, which could ignite the highly explo-
sive gases of a battery. There is a risk of an
explosion.
Before handling the battery, touch the vehicle body to remove any existing electrostatic
build-up.
The flammable gas mix is produced when the
battery is charged or when the vehicle is
jump-started.
Always make sure that neither you nor the
battery are electrostatically charged. Electro- static charging results, for example, from:
R wearing synthetic clothing
R friction between clothing and the seat 258
BatteryMaintenance and care