Problems with the navigation system
Problem
Possible causes/consequences and
0050
0050Solutions COMAND is unable to
continue route guid-
ance after the journey
has been interrupted. Route guidance is canceled if you interrupt the journey for more
than two hours.
"Interrupting the journey" refers to stopping the vehicle.
"Continuing route guidance" refers to switching COMAND back on
and driving on.
X Continue route guidance (Y page 349).Problem
Possible causes/consequences and
0050 0050Solutions COMAND is unable to
determine the vehicle's
position. COMAND has to redetermine the position of the vehicle if the
vehicle has been transported.
Example:
R After transporting the vehicle by ferry
R After transporting the vehicle by motorail
R After the vehicle has been towed
X Start the vehicle and pull away.
COMAND determines the vehicle's position. Depending on the
driving situation, this may take some time.
Route guidance may be restricted during the determination of
the vehicle's position.
When positioning is complete, route guidance is resumed with
navigation announcements and route guidance displays. Navigation
377COMAND Z
Problem
Possible causes/consequences and
0050
0050Solutions The
Navigation
Navigation
Unavailable
Unavailable message
appears. COMAND has an integrated hard drive on which the digital map is
stored.
To protect the integrated hard drive against damage, COMAND
deactivates it at very high and low temperatures. The navigation
system will then be temporarily unavailable.
X Let the vehicle and COMAND cool down.
X To hide the message: switch COMAND off and then on again. If an area of the hard disk has a malfunction, COMAND can no
longer access the map data in this area. This may occur when
calculating a route, for example.
X To hide the message: switch COMAND off and then on again.
The navigation system will be operational again until it has to
access the faulty area of the hard drive once more. The message
will then reappear.
X Consult an authorized Mercedes-Benz Center. Problem
Possible causes/consequences and
0050 0050Solutions You see a message
informing you that the
DVD containing the dig-
ital map is incompatible
with the system soft-
ware. The DVD containing the digital map cannot be used for the update.
X To confirm the message: press0098the COMAND controller.
X Eject the DVD.
X Have the system database checked at an authorized Mercedes-
Benz Center. Problem
Possible causes/consequences and
0050 0050Solutions The map software
update has failed. The DVD is dirty.
X Clean the DVD.
X Restart the update. The DVD is scratched.
X Consult an authorized Mercedes-Benz Center. There is overheating due to excessive temperatures in the vehicle
interior.
X Wait until the vehicle interior has cooled down.
X Restart the update. COMAND's integrated hard disk is defective.
X Consult an authorized Mercedes-Benz Center. 378
NavigationCOMAND
X
Select Delete
Delete and press 0098to confirm.
A deletion prompt appears.
X Select Yes
YesorNo
No and press 0098to confirm.
If you select Yes
Yes, the text message is
deleted.
If you select No No, the process will be can-
celed.
i This delete function is not supported by all
mobile phones. The Delete failed
Delete failedmes-
sage appears. Using the address book
Introduction Always pay attention to traffic conditions.
Before starting the journey, familiarize your-
self with the address book functions.
Only use COMAND when the road and traffic
conditions permit. You could otherwise
become involved in an accident in which you
or others could be injured.
The address book organizes and stores
entries that are entered from different sour-
ces (mobile phone, memory card, USB device,
COMAND phone book, navigation system).
You can use these entries to make telephone calls and for navigation.
i Number of contacts in the address
book: the address book can store a total of
4000 contacts.
1500 entries each are reserved in the
address book for:
R contacts from the mobile phone
R contacts that you create in COMAND or
import from other sources
The remaining 1,000 entries are assigned
by COMAND as necessary.
i Display of mobile phone contacts:
con-
tacts downloaded from the mobile phone
remain in the address book even if you dis- connect the mobile phone from COMAND.
Contacts that have previously been availa-
ble can be displayed as soon as the mobile phone is reconnected. COMAND down-
loads the contacts again so that any new
contacts that have been added to the
mobile phone can be displayed.
As soon as you connect a new mobile
phone to COMAND all the contacts from
the previous mobile phone are replaced by
those from the new phone's address book.
Address book entries remain stored when
the mobile phone is disconnected. For this reason, delete your personal data using the
reset function before selling your vehicle,
for example (Y page 311).
Calling up the address book Using the function button:
X Press the 002Bfunction button.
You see either the telephone basic menu or the address book, depending on which was
last active.
X If the telephone basic menu is displayed,
press the 002Bfunction button again.
Using the telephone basic menu:
X When the telephone basic menu is dis-
played select Phone Phoneby sliding 00520097the
COMAND Controller and press 0098to con-
firm.
X Select Address Book
Address Book from the menu and
press 0098to confirm. Address book with address book entry
¥and nav-
igable data 0048 Telephone
401COMAND Z
X
To browse in the address book: turn
00790052007A the COMAND controller.
X To close the address book: press the
002B button.
i An address book entry can contain the
following information:
R name
R first name
R company
R two addresses
R geo-coordinates
R up to five telephone numbers
Searching for an address book entry Search menu with character bar
0043
¥Address book entry
0044 0048 Complete address data from the nav-
igation system
0087 Character bar
0085 0034 Phone book entry on the mobile phone
0083 Entry with voice tag
For more symbols, see the symbol overview
(Y page 392)
X Find entry (Y page 392)
Creating a new entry in the address
book You can enter address data directly into the
address book. If you store telephone num-
bers in the COMAND phone book, these are
also saved in the address book. If you store a navigation destination, COMAND creates an address book entry which includes the com-
plete navigable address data.
X Calls up the address book (Y page 401)
X Select New Newin the address book by sliding
00520064 and turning 00790052007Athe COMAND con-
troller and press 0098to confirm.
An input menu with data fields appears. Input menu with data fields
0043
Selected data field with cursor
0044 Character bar
X Enter characters (Y page 299)
X Store the entry (Y page 300)
Deleting an address book entry X
Option 1: selectDelete
Delete by sliding 00520064and
turning 00790052007Athe COMAND controller and
press 0098to confirm.
X Option 2: search for an address book entry
(Y page 392).
X Select the list symbol to the right of the
entry by sliding 00520096the COMAND control-
ler and press 0098to confirm.
X Select Delete
Delete and press 0098to confirm.
Irrespective of the option chosen, a prompt
will appear.
X Select Yes
Yes orNo No and press 0098to confirm.
If you select Yes
Yes, the entry will be deleted.
If you select No
No, the process will be can-
celed. 402
TelephoneCOMAND
X
Enter the destination address
(Y page 322)
X Start route guidance.
The navigable address is automatically
added to the address book entry.
i This will provide you with an address book
entry that is suitable for navigation. The
next time the navigation is started, the
address data in the navigation, rather than
the postal address, is used if you have
changed address in the address entry
menu. Therefore, make sure that the des-
tination address is the desired destination
when starting navigation from the address
book.
Voice tags Introduction
You can enter voice tags via the Voice Control
System (see the separate operating instruc-
tions). Once you have assigned a voice tag to
an address book entry, you can call up this
entry with a voice command and dial a phone
number, for example. You can add one voice
tag per address book entry.
Adding or changing a voice tag X Search for an address book entry with or
without a voice tag (¦) (Y page 402).
X Select the list symbol to the right of the
entry by sliding 00520096the COMAND control-
ler and press 0098to confirm.
X Select Voice Name Voice Name and press0098to con-
firm.
X Select Add
Add orChange
Change and press 0098to con-
firm.
Subsequent operation is voice-controlled.
The Voice Control System guides you
through the dialogs. Deleting a voice tag
X Search for an address book entry with a
voice tag (Y page 402).
X Select the list symbol to the right of the
entry by sliding 00520096the COMAND control-
ler and press 0098to confirm.
X Select Voice Name Voice Name and press0098to con-
firm.
X Select Delete Delete and press 0098to confirm.
A deletion prompt appears.
X Select Yes
YesorNo
No and press the 008Bbutton to
confirm.
If you select Yes Yes, COMAND deletes the
voice tag.
If you select No No, the process will be can-
celed.
Listening to a voice tag X Search for an address book entry with a
voice tag (Y page 402).
X Select the list symbol to the right of the
entry by sliding 00520096the COMAND control-
ler and press 0098to confirm.
X Select Voice Name Voice Name and press0098to con-
firm.
X Select Listen
Listen and press 0098to confirm.
You hear the voice tag.
Importing phone book entries This function allows you to store phone book
entries from the mobile phone in the address
book.
The following can be used as a source:
R the mobile phone
R the memory card
R the USB device
R the Bluetooth ®
Interface
Imported phone book entries are indicated in
the phone book by different symbols
(Y page 392). Telephone
405COMAND Z
Data formats
MP3 and WMA are supported as data formats
with fixed and variable bit rates (up to
320 kbits/s).
Special considerations when using MP3
players
Up to eight directory levels with up to 1,000
tracks per directory are supported.
Do not use USB extension leads or adapters. They can impair functionality.
i DRM (Digital Rights Management) protec-
ted files are not supported by the Media
Interface. Audio AUX mode
Notes on audio AUX mode External audio sources may have different
volumes, which can mean that system mes-
sages such as traffic announcements and
navigation system announcements are much louder. If necessary, deactivate the system
messages or adjust their volume manually.
You can connect an external audio source
(AUX) to COMAND.
Depending on the vehicle model series, the
connection is made using a jack in the stow-
age compartment in the center console or a
USB port (Y page 445).
If COMAND is equipped with the Media Inter- face, external audio sources are connected
using the cable set provided. An AUX socket
is not provided. The connections for the
Media Interface are located in the stowage
compartment in the center console.
i You will find further information online at
http://www.mbusa-mobile.com. Or call
the Mercedes-Benz Customer Assistance
Center at 1-800-FOR-MERCedes
(1-800-367-6372 )(for the USA) or Cus-
tomer Relations at 1-800-387-010 0(for
Canada). Switching to audio AUX mode Switching on using the DISC button
The external device is connected to the audio
AUX input.
X Press the 003Abutton one or more times.
By pressing the function button repeatedly,
you can change the operating mode in the
following order:
R CD/MP3 (disc)
R Memory card mode
R MUSIC REGISTER
R USB storage device
R Media Interface or audio AUX mode
R Bluetooth ®
audio mode
Switching modes via the audio menu
When you connect an external audio source,
audio AUX is not selected automatically. X Select Audio Audioin the main function bar by
sliding 00970052and turning 00790052007Athe COMAND
controller and press 0098to confirm.
If AUX mode was the last mode selected, it
will now be active.
If another audio source is switched on, you
can now switch to audio AUX mode in the
audio menu.
X Select Audio Audiousing00970052and press 0098to
confirm.
The audio menu appears.
X Select Aux Auxby turning 00790052007Aand press 0098to
confirm.
The audio AUX menu appears. The medium in the external audio source is played if the
source is connected and playback selec-
ted. Audio
471COMAND Z
X
Select Menu Language
Menu Language orAudio Lan‐
Audio Lan‐
guage
guage and press 0098to confirm.
In both cases, a menu appears after a few
seconds. The 003Bdot in front of an entry indi-
cates the currently selected language.
X Select a setting by turning 00790052007Athe
COMAND controller and press 0098to con-
firm.
Subtitles and camera angle These functions are not available on all DVDs.
The number of subtitle languages and camera
angles available depends on the content of
the DVD. It may also be possible to access the settings from the DVD menu.
X Show the DVD menu (Y page 476).
X Select DVD-Video DVD-Video in the menu by turning
00790052007A the COMAND controller and press 0098
to confirm.
X Select DVD Functions
DVD Functions and press0098to
confirm.
X Select Subtitles
Subtitles orCamera Angle
Camera Angle and
press 0098to confirm.
In both cases, a menu appears. The 003Bdot in
front of an entry indicates the current set-
ting.
X Select a setting by turning 00790052007Athe
COMAND controller and press 0098to con-
firm.
Interactive content DVDs can contain interactive content (e.g. a
video game). In a video game, for example,
you may be able to influence events by select- ing and triggering actions. The type and num-
ber of actions depend on the DVD.
X Select an action by sliding 009700520064or009500520096 the
COMAND controller and press 0098to exe-
cute it.
A menu appears and the first entry, Select
Select ,
is highlighted.
X Press 0098the COMAND controller. Video AUX mode
Connecting external video sources External video sources may have different
volumes, which can mean that system mes-
sages such as traffic announcements and
navigation system announcements are much
louder. If necessary, deactivate the system
messages or adjust their volume manually.
If your vehicle is equipped with Media Inter-
face, you can connect an external video
source (AUX video) (Y page 465).
The 1/8 inch audio/video jacks are in the
center console stowage compartment.
i In vehicles with a rear view camera, the
AUX video jack cannot be used for external
video sources.
Switching to AUX video mode AUX video mode
X Press the 003Afunction button repeatedly
until Media Interface mode is selected.
or
X Select Video Videoin the main function bar by
turning 00790052007Athe COMAND controller and
press 0098to confirm.
If AUX video mode was the last mode selec-
ted, it will now be active.
If another video source is switched on, you can now switch to AUX video mode in the
video menu. 478
VideoCOMAND
Selecting sound settings
You can select the sound settings in the CD/
MP3, video DVD and AUX modes.
X Switch on an operating mode (e.g. audio
CD mode) (Y page 489).
X Select Treble
Treble orBass
Bass using
the 006400590065 buttons on the remote
control and press the 008Bbutton to confirm.
An adjustment scale appears.
X Select a setting using the 00630064but-
tons and press the 008Bbutton to confirm.
Multiple users Simultaneous use of the rear-compart-
ment disc drive
The two rear-compartment screens can be
operated almost entirely independently from
one another. However, there can be a conflict
in some menus if the two screens are used
simultaneously.
If the rear-compartment disc drive is being
used for both screens simultaneously, select- ing certain menus or settings on one of the
screens also affects the other screen.
The following functions affect both screens:
R changing playback options
R selecting a track (from a track list or folder)
R using the play, pause and stop functions
R fast forwarding/rewinding or scrolling
R calling up the DVD menu and navigating
within it
R setting the language, subtitles and camera
angle
R calling up interactive DVD content
The following functions affect only one
screen:
R audio and video functions as well as picture
settings
R switching between full screen and the
menu Switching between operating modes
When you exit an operating mode (e.g. audio
CD mode), the current setting is saved. If youcall up this operating mode again later, there
are two possibilities:
R the operating mode has been changed on
the other screen.
R the operating mode has not been changed.
In the first case, the operating mode appears as it is on the other screen.
In the second case, the setting appears on the
screen as it was when you last exited the
operating mode.
Picture settings Overview
You can select picture settings in video DVD
and AUX mode (Y page 498).
Adjusting the brightness, contrast and
color Example: TV mode
0043
Brightness, contrast and color
0044 Picture formats
X Switch on video DVD mode (Y page 492).
X To show the menu: press the008Bbutton on
the remote control.
or
X While the navigation menu is shown,
(Y page 474) select Menu Menuand press the 008B
button to confirm. Rear Seat Entertainment System
487COMAND Z