Problem
Possible causes/consequences and
0050
0050Solutions The engine can no lon-
ger be started using the SmartKey. The on-board voltage is too low.
X Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 555).
or
X Jump-start the vehicle (Y page 557).
or
X Consult a qualified specialist workshop. The engine can no lon-
ger be started using
KEYLESS-GO. The
SmartKey is in the vehi-
cle. The vehicle is locked.
X Unlock the vehicle and try to start the vehicle again. There is interference from a powerful source of radio waves.
X Start your vehicle with the SmartKey in the ignition lock. Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. Unlocking and opening doors from
the inside
! The side windows will not open/close if
the battery is discharged or if the side win- dows have iced up. It will then not be pos-
sible to close the door. Do not attempt to
force the door closed. You could otherwise
damage the door or the side window.
You can open a door from inside the vehicle
even if it has been locked.
If the vehicle was previously locked with the
SmartKey or with KEYLESS-GO, opening the
vehicle from the inside will activate the anti-
theft alarm system. Switch off the alarm
(Y page 80). 88
DoorsOpening and closing
X
Pull door handle 0044.
If the door is locked, locking knob 0043pops
up. The door is unlocked and can be
opened.
i When a door is opened, the side window
on that side opens slightly. When the door
is closed, the side window closes again. Centrally locking and unlocking the
vehicle from the inside
You can centrally lock or unlock the vehicle
from the inside. For example, you can unlock
the front-passenger door from the inside or
lock the vehicle before you pull away. X
To unlock: press button 0043.
X To lock: press button 0044.
If the front-passenger door is closed, the
vehicle locks.
The central locking/unlocking button does
not lock or unlock the fuel filler flap or the
stowage compartments, such as the glove
box. You cannot unlock the vehicle centrally from
the inside if the vehicle has been locked with
the SmartKey or KEYLESS-GO.
You can open a door from inside the vehicle
even if it has been locked.
If a locked door is opened from the inside, the
previous unlock status of the vehicle will be
taken into consideration if:
R the vehicle was locked using the locking
button for the central locking, or
R if the vehicle was locked automatically
The vehicle will be fully unlocked if it had pre- viously been fully unlocked. If only the driver's
door had been previously unlocked, only the
door which has been opened from the inside
is unlocked. Automatic locking feature
0043
Disarming
0044 Arming
X To disarm: press and hold button 0043for
about five seconds until a tone sounds.
X To arm: press and hold button 0044for about
five seconds until a tone sounds.
i If you press one of the two buttons and do
not hear a tone, the relevant setting has
already been selected.
The vehicle is locked automatically when the
ignition is switched on and the wheels are
turning. Doors
89Opening and closing Z
You could therefore lock yourself out if:
R the vehicle is being pushed.
R the vehicle is being towed.
R the vehicle is on a roller dynamometer.
You can also switch the automatic locking
function on and off using the on-board com-
puter (Y page 234). Power closing
Power closing pulls the doors and trunk lid
into their locks automatically even if they are
only partly closed.
X Power closing feature (doors): push the
door past the first detent position into the
lock.
Power closing will pull the door fully closed.
X To power close the trunk lid: lightly push
the trunk lid closed.
The power closing function pulls the trunk
lid closed. Unlocking the driver's door (mechan-
ical key)
If the vehicle can no longer be unlocked with
the SmartKey, use the mechanical key.
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm
system will be triggered (Y page 80).
X Take the mechanical key out of the Smart-
Key (Y page 84).
X Insert the mechanical key into the lock of
the driver's door as far as it will go. X
Turn the mechanical key counter-clockwise
as far as it will go to position 0047.
The door is unlocked.
X Turn the mechanical key back and remove
it.
X Insert mechanical key into the SmartKey
(Y page 84). Locking the vehicle (mechanical key)
If the vehicle can no longer be locked with the
SmartKey, use the mechanical key.
X Open the driver's door.
X Close the front-passenger door and the
trunk lid.
X Press the locking button (Y page 89).
X Check whether the locking knob on the
front-passenger door is still visible. Press
the locking knob down by hand, if neces-
sary.
X Close the driver's door.
X Take the mechanical key out of the Smart-
Key (Y page 84).
X Insert the mechanical key into the lock of
the driver's door as far as it will go. 90
DoorsOpening and closing
0047
To lock
X Turn the mechanical key clockwise as far as
it will go to position 0047.
X Turn the mechanical key back and remove
it.
X Make sure that the doors and the trunk lid
are locked.
X Insert mechanical key into the SmartKey
(Y page 84).
i If you lock the vehicle as described above,
the fuel filler flap is not locked. The anti-
theft alarm system is not armed. Trunk
Important safety notes
G
WARNING
If objects, luggage or loads are not secured or not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
! The trunk lid swings upwards when
opened. Therefore, make sure that there is
sufficient clearance above the trunk lid. !
Only close the trunk once the roof is low-
ered completely. Otherwise, you could
damage the roof.
If you close the trunk lid before the roof is
lowered completely, the loading aid switch
lights up and a warning tone sounds.
i Opening dimensions of the trunk lid
(Y page 607).
i With the roof open, you can use the load-
ing aid (Y page 514) to raise the folded roof
in the trunk to make loading easier. For this
purpose, you can also open the trunk par-
tition.
The trunk partition must be closed again
after loading. Otherwise, the roof can no
longer be closed.
You can unlock the trunk lid if the vehicle is
stationary and the roof is completely open or
closed.
Do not leave the SmartKey in the trunk. You
could otherwise lock yourself out.
The trunk lid can be:
R opened/closed from outside
R opened and closed automatically from out-
side (vehicles with trunk lid remote closing
feature)
R opened and closed automatically from
inside (vehicles with trunk lid remote clos-
ing feature)
R opened, closed or stopped during opera-
tion without the use of your hands (vehicles
with KEYLESS-GO and HANDS-FREE
ACCESS)
R locked separately
R unlocked with the mechanical key
R opened with the emergency release button Trunk lid reversing feature
The trunk lid is equipped with an automatic
reversing feature. It reacts if a solid object
obstructs or restricts the trunk lid during the
closing procedure. The trunk lid opens again
automatically. The automatic reversing func- Trunk
91Opening and closing Z
tion is only an aid and is not a substitute for
your attentiveness to the trunk lid while it is
closing. G
WARNING
The reversing feature does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R over the last 1/3 in(8 mm) of the closing
movement
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure.
If somebody becomes trapped:
R press the 0054button on the SmartKey, or
R press the remote operating switch on the
driver's door, or
R press the closing or locking button on the
trunk lid, or
R pull on the trunk lid handle Opening/closing from outside
Opening X
Press the 0036button on the SmartKey.
X Pull handle 0043.
X Raise the trunk lid.
i When the soft top is open, you can use the
loading aid (Y page 514)to raise the folded
soft top when loading it into the trunk. For this purpose, you can also open the trunk
partition.
The trunk partition must be closed again
after loading. It will otherwise not be pos-
sible to close the roof.
Closing X
Pull the trunk lid down using recess 0043.
X Lock the vehicle if necessary with the 0037
button on the SmartKey or with KEYLESS-
GO.
i If a KEYLESS-GO key is detected in the
trunk, the trunk lid cannot be locked and
will open again. Opening/closing automatically from
outside
Important safety notes G
WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. More-
over, people, e.g. children, may be standing in the closing area or may enter the closing area
during the closing process. There is a risk of
injury.
Make sure that nobody is in the vicinity of the closing area during the closing process. 92
TrunkOpening and closing
Use one of the following options to stop the
closing process:
R press the 0054button on the SmartKey.
R press the remote operating switch on the
driver's door.
R press the closing or locking button on the
tailgate.
R pull the handle on the tailgate.
! The trunk lid swings upwards when
opened. Therefore, make sure that there is sufficient clearance above the trunk lid.
i Opening dimensions of the trunk lid
(Y page 607).
Opening You can open the trunk lid automatically
using the handle in the trunk lid.
X If the trunk lid is unlocked, pull the trunk lid
handle and let it go again immediately.
Vehicles with the trunk lid remote closing fea-
ture: the trunk lid can be also be opened
automatically using the SmartKey.
X Press and hold the 0054button on the
SmartKey until the trunk lid opens.
Closing 0043
Closing button
0044 Locking button
X To close: press closing button 0043in the
trunk lid. Vehicles with trunk lid remote closing feature
and KEYLESS-GO: you can simultaneously
close the trunk lid and lock the vehicle.
X Press locking button 0044in the trunk lid.
If a KEYLESS-GO key is detected outside
the vehicle, the trunk lid closes and the
vehicle locks.
i If a SmartKey with KEYLESS-GO is detec-
ted in the trunk, the trunk lid opens again
after it is closed. It does not lock. HANDS-FREE ACCESS
Important safety notes G
WARNING
The vehicle's exhaust system may be very hot. You could burn yourself by touching the
exhaust system if you use HANDS-FREE
ACCESS. There is a risk of injury. Always
ensure that you only make the kicking move-
ment within the detection range of sensors.
! If the SmartKey is within the rear detec-
tion range of KEYLESS-GO, the following
situations, for example, could lead to the
unintentional opening of the trunk:
R using a car wash
R using a power washer
Make sure that the SmartKey is at least
10 ft (3 m) away from the vehicle.
General notes With KEYLESS-GO and HANDS-FREE
ACCESS, you can open or close the trunk lid
or stop the procedure without using your
hands. This is useful if you have your hands
full. To do this, make a kicking movement
under the bumper with your foot.
Observe the following points:
R Carry your KEYLESS-GO key about your
person. The KEYLESS-GO key must be in
the rear detection range of the vehicle.
R When making the kicking movement, make
sure that you are standing firmly on the Trunk
93Opening and closing Z
ground and that there is sufficient clear-
ance to the rear of the vehicle. You could
otherwise lose your balance e.g. on ice. R
Always ensure that you only make the kick-
ing movement within the detection range of
sensors 0043.
R Stand at least 12 in (30 cm) away from the
rear area while doing so.
R Do not come into contact with the bumper
while making the kicking movement. Oth-
erwise, the sensors may not function cor-
rectly.
R HANDS-FREE ACCESS does not function
when the engine is started.
R If a KEYLESS-GO key is within the rear
detection range of KEYLESS-GO, HAND-
FREE ACCESS could be triggered. The trunk
lid could thus be opened or closed unin-
tentionally, for example, if you:
- set something down or lift something up
behind the vehicle.
- polish the rear of the vehicle.
Do not carry the KEYLESS-GO key about
your person in these situations or in situa-
tions similar to these. This will prevent the
unintentional opening/closing of the trunk.
R Dirt caused by road salt around sensors 0043
may restrict functionality.
R Using the HANDS-FREE ACCESS with a
prosthetic leg may restrict functionality. Operation
X
To open/close: move your foot in sensor
detection range 0043using your leg.
You will hear a warning tone while the trunk lid is opening or closing.
X If the trunk lid does not open after sev-
eral attempts: wait at least ten seconds
then move your leg under the bumper once
again.
i If you hold your foot under the bumper for
too long, the trunk lid does not open or
close. Repeat the leg movement more
quickly if this occurs.
To stop the opening or closing procedure:
R move your foot in sensor detection
range 0043under the bumper, or
R pull the handle on the outside of the trunk
lid or
R press the closing button in the trunk lid or
R press the 0054button on the SmartKey
If the trunk lid closing procedure has been
stopped:
R move your foot under the bumper again and
the trunk lid will open.
If the trunk lid opening procedure has been
stopped:
R move your foot under the bumper again and
the trunk lid will close. 94
TrunkOpening and closing
Opening/closing automatically from
inside
Important safety notes G
WARNING
Parts of the body could become trapped dur-
ing automatic closing of the tailgate. In addi-
tion, people may be standing in the closing
area or may enter the closing area, e.g. chil-
dren, during the closing procedure. There is a risk of injury.
Make sure that nobody is in the vicinity of theclosing area during the closing process.
Release the remote operating switch imme-
diately if somebody becomes trapped. To re-
open the tailgate pull on the remote operating
switch. G
WARNING
The trunk lid can be automatically opened or
closed even if the SmartKey is not in the vehi- cle. If children are left unsupervised in the
vehicle, they could activate the functions.
There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
! The trunk lid swings upwards when
opened. Therefore, make sure that there is sufficient clearance above the trunk lid.
i Opening dimensions of the trunk lid
(Y page 607).
Opening and closing X
To open: pull remote operating switch for
trunk lid 0043until the trunk lid opens.
X To close: press remote operating switch
for trunk lid 0043until the trunk lid is closed.
You can open and close the trunk lid from the
driver's seat when the vehicle is stationary
and unlocked. Locking the trunk separately
You can lock the trunk separately. If you then
unlock the vehicle centrally, the trunk
remains locked and cannot be opened.
X Close the trunk lid.
X Take the mechanical key out of the Smart-
Key (Y page 84). 0047
Basic position
0048 To lock
X Insert the mechanical key into the trunk lid
lock as far as it will go.
X Turn the mechanical key clockwise from
position 0047to position 0048.
X Remove the mechanical key.
X Insert mechanical key into the SmartKey
(Y page 84). Unlocking the trunk (mechanical key)
! The trunk lid swings upwards when
opened. Therefore, make sure that there is sufficient clearance above the trunk lid. Trunk
95Opening and closing Z