DISTRONIC PLUS has not yet detected the
vehicle in front on the edge of the road,
because of its narrow width. The distance to
the vehicle in front will be too short.
Obstructions and stationary vehicles DISTRONIC PLUS does not brake for obsta-
cles or stationary vehicles. If, for example, the
detected vehicle turns a corner and reveals
an obstacle or stationary vehicle, DISTRONIC PLUS will not brake for these.
Crossing vehicles DISTRONIC PLUS may mistakenly detect
vehicles that are crossing your lane. Activat-
ing DISTRONIC PLUS at traffic lights with
crossing traffic, for example, could cause
your vehicle to pull away unintentionally. HOLD function
General notes The HOLD function can assist the driver in the
following situations:
R when pulling away, especially on steep
slopes
R when maneuvering on steep slopes
R when waiting in traffic
The vehicle is kept stationary without the
driver having to depress the brake pedal.
The braking effect is canceled and the HOLD
function deactivated when you depress the
accelerator pedal to pull away.
Important safety notes G
WARNING
When leaving the vehicle, it can still roll away despite being braked by the HOLD function if:
R there is a malfunction in the system or in
the voltage supply.
R the HOLD function has been deactivated by
pressing the accelerator pedal or the brake
pedal, e.g. by a vehicle occupant.
R the electrical system in the engine com-
partment, the battery or the fuses have
been tampered with.
R the battery is disconnected
There is a risk of an accident.
If you wish to exit the vehicle, always turn off the HOLD function and secure the vehicle
against rolling away.
! If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes automati-
cally in certain situations. To prevent dam-
age to the vehicle, deactivate DISTRONIC
PLUS and the HOLD function in the follow-
ing or other similar situations:
R when towing the vehicle
R in the car wash
Deactivating the HOLD function
(Y page 192). Driving systems
191Driving and parking Z
X
Press Roadside Assistance button 0043.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in Roadside Assistance
button 0043flashes while the call is active.
The multifunction display shows the Con‐ Con‐
necting Call
necting Call message. The audio output
is muted.
If a connection can be made, the Call Con‐
Call Con‐
nected
nected message appears in the multifunction
display.
If a mobile phone network and GPS reception are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
i The COMAND display indicates that a call
is active. During the call, you can change to the navigation menu by pressing the NAVI
button on COMAND, for example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the vehicle remote malfunction diagno-
sis, the Mercedes-Benz Customer Assistance Center can ascertain the nature of the prob-
lem (Y page 526).
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or makes arrangements for
your vehicle to be transported to the nearest
authorized Mercedes-Benz Center.
You may be charged for services such as
repair work and/or towing.
Further details are available in your mbrace
manual. i
The system has not been able to initiate a
Roadside Assistance call, if:
R the indicator lamp for Roadside Assis-
tance call button 0043is flashing continu-
ously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This can occur if the relevant mobile phone network is not available, for example.
The Call Failed
Call Failed message appears in the
multifunction display.
X To end a call: press the0076button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on COMAND.
MB Info call button X
Press MB Info call button 0043.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in MB Info call button 0043
flashes while the connection is being made.
The multifunction display shows the Con‐ Con‐
necting
necting Call
Callmessage. The audio system
is muted.
If a connection can be made, the Call Con‐
Call Con‐
nected
nected message appears in the multifunction
display. 522
FeaturesStowage and features
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents rec-
ommended and approved by Mercedes-Benz. Washing the vehicle and cleaning the
paintwork
Automatic car wash G
WARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is restored.
! If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes automati-
cally in certain situations. To prevent dam-
age to the vehicle, deactivate DISTRONIC
PLUS and the HOLD function in the follow-
ing or other similar situations:
R when towing the vehicle
R in the car wash
! It is preferable to use car washes with
adjustable high-pressure pre-cleaning that
corresponds to the specification for the
Cabriolet program. In car washes that use
high water pressures, there is a risk that a
small amount of water may leak into the
vehicle.
! Vehicles with HANDS-FREE ACCESS: if a
SmartKey with KEYLESS-GO is within the
detection range of the KEYLESS-GO
antenna, the following situations could lead
to the unintentional opening of the trunk
lid:
R using a car wash
R using a power washer Make sure that the SmartKey is at least
6.5 ft (2 m) away from the vehicle.
! Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can damage the paintwork or plastic parts.
! Make sure that the automatic transmis-
sion is in position Nwhen washing your
vehicle in a tow-through car wash. The vehi-
cle could be damaged if the transmission is
in another position.
! Make sure that:
R the side windows and the roof are com-
pletely closed
R the climate control blower is switched off
R the windshield wiper switch is at position
0
The vehicle could otherwise be damaged.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
After using an automatic car wash, wipe off
wax from the windshield and the wiper
blades. This will prevent smears and reduce
wiping noises caused by residue on the wind- shield.
Washing by hand In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements in all coun-
tries concerned.
X Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use a soft sponge to clean.
X Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
X Thoroughly hose down the vehicle with a
gentle jet of water.
X Do not point the water jet directly towards
the air inlet. 540
CareMaintenance and care
Useful information
............................548
Where will I find...? ...........................548
Flat tire .............................................. 548
Battery (vehicle) ................................ 553
Jump-starting .................................... 557
Towing and tow-starting ..................559
Fuses .................................................. 562 547Breakdown assistance
Useful information
i This Operator's manual describes all
models and all standard and optional equip- ment of your vehicle available at the time of
publication of the Operator's manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
i Read the information on qualified special-
ist workshops (Y page 35). Where will I find...?
Vehicle tool kit
General notes The vehicle tool kit consists of a towing eye
and test gauge for measuring the brake pad
thickness (Y page 178). The towing eye is
located in the trunk in a bracket below the
trunk lid lock. The gauge for measuring brake
pad/lining thickness is in the vehicle docu-
ment wallet. If the vehicle is equipped with a
TIREFIT kit, it is located in the stowage com-
partment under the trunk floor. MOE as
standard, optional equipment - standard tires with TIREFIT. -->
Vehicles with a TIREFIT kit 0043
Towing eye
0044 Tire sealant filler bottle 0087
Fuse allocation chart
0085 Tire inflation compressor
X Open the trunk lid.
X Open the trunk partition (Y page 103).
X Lift the trunk floor upwards (Y page 516).
X Use the TIREFIT kit (Y page 550).
Tire-change tool kit 0043
Bag containing the tire-changing tools
X Open the trunk lid.
X Open the trunk partition (Y page 103).
X Lift the trunk floor upwards (Y page 516).
i Depending on the equipment, tools
required for a wheel change, such as a jack or a lug wrench, are not available in all vehi-
cles. Tools approved for your vehicle are
available at a qualified specialist workshop.
Bag with the tire-changing tools 0043contains:
R Jack
R Lug wrench
R Alignment bolt
R Wheel chock
R Gloves Flat tire
Preparing the vehicle
Your vehicle may be equipped with: R MOExtended tires (tires with run-flat prop-
erties) (Y page 549) 548
Flat tireBreakdown assistance
Position number
0084identifies the charged battery of the other vehicle or an equivalent jump-
starting device.
X Press cover 0043of positive terminal 0044down (in the direction of the arrow) and turn it
clockwise. Cover 0043is held down in the lowered position, which exposes positive termi-
nal 0044.
X Connect positive terminal 0044on your vehicle to positive terminal 0087of donor battery 0084
using the jumper cable, always begin with positive terminal 0044on your own vehicle first.
X Start the engine of the donor vehicle and run it at idling speed.
X Connect negative terminal 0085of donor battery 0084to ground point 0083of your vehicle using
the jumper cable, connecting the jumper cable to battery of other vehicle 0084first.
X Start the engine.
X Before disconnecting the jumper cables, let the engine run for several minutes.
X First, remove the jumper cables from ground point 0083and negative terminal 0085, then from
positive clamp 0044and positive terminal 0087. Begin each time at the contacts on your own
vehicle first.
X After removing the jumper cables, press down cover 0043of positive terminal 0044and turn it
counter-clockwise. Cover 0043returns to its original position. Positive terminal 0044is covered
up and thus insulated again.
X Have the battery checked at a qualified specialist workshop.
i Jump-starting is not considered to be a normal operating condition.
i Jumper cables and further information regarding jump-starting can be obtained at any
qualified specialist workshop. Towing and tow-starting
Important safety notes
! Vehicles with automatic transmission
must not be tow-started. You could other-
wise damage the automatic transmission. G
WARNING
If the weight of the vehicle to be towed or tow- started is greater than the permissible gross
weight of your vehicle:
R the towing eye could detach itself
R the vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per-
missible gross weight of your vehicle. !
If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes automati-
cally in certain situations. To prevent dam-
age to the vehicle, deactivate DISTRONIC
PLUS and the HOLD function in the follow- ing or other similar situations:
R when towing the vehicle
R in the car wash
! Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged.
! Do not use the towing eye for recovery,
this could damage the vehicle. If in doubt,
recover the vehicle with a crane.
! When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged. Towing and tow-starting
559Breakdown assistance Z
!
Do not tow with sling-type equipment.
This could damage the vehicle.
! When towing vehicles with KEYLESS-GO,
use the key instead of the Start/Stop but-
ton. Otherwise, the automatic transmission
may shift to position Pwhen the driver's or
front-passenger door are opened, which
could lead to damage to the transmission.
! Make sure that the electric parking brake
is released. If the electric parking brake is
faulty, visit a qualified specialist workshop.
! The vehicle can be towed a maximum of
30 miles (50km). The towing speed of
30 mph (50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
! If you tow or tow-start another vehicle, its
weight must not exceed the maximum per- missible gross vehicle weight of your vehi-
cle.
i Information on your vehicle's gross vehi-
cle weight rating can be found on the vehi-
cle identification plate (Y page 600).
It is better to have the vehicle transported
than to have it towed.
The automatic transmission must be in posi-
tion Nwhen the vehicle is being towed.
The battery must be connected and charged. Otherwise, you:
R cannot turn the SmartKey to position 2in
the ignition lock
R cannot shift the automatic transmission to
position N
i Disarm the automatic locking feature
before the vehicle is towed (Y page 234).
You could otherwise be locked out when
pushing or towing the vehicle. Installing/removing the towing eye
Installing the towing eye G
WARNING
The exhaust tail pipe may be very hot. There is
a risk of burns when removing the rear cover.
Do not touch the exhaust pipe. Take particular
care when removing the rear cover. Example: towing eye mounting covers
0043
Front cover
0044 Back cover
The mountings for the screw-in towing eyes
are located in the bumpers. They are at the
front and at the rear, behind the covers.
X Remove the towing eye from the vehicle
tool kit (Y page 548).
X Front bumper: insert a finger into the
recess on the bottom edge of cover 0043.
X Pull cover 0043out of the bumper towards
you in the direction of the arrow.
Cover 0043is attached to the opening with a
strap.
X Rear bumper: press the mark on cover 0044
inwards in the direction of the arrow.
X Take cover 0044off the opening.
X Screw in and tighten the towing eye clock-
wise to the stop. 560
Towing and tow-startingBreakdown assistance
Removing the towing eye
Example: towing eye mounting covers
0043 Front cover
0044 Back cover
X Unscrew and remove the towing eye.
X Front bumper: position cover0043on the
opening in the bumper, as shown.
X Twist cover 0043into the opening in the direc-
tion of the arrow.
Cover 0043is now attached at the top edge of
the opening.
X To close, press the lower section of
cover 0043.
X Rear bumper: position cover0044on the
bumper and press until it engages.
X Place the towing eye in the vehicle tool kit
(Y page 548). Towing the vehicle with the rear axle
raised
! The ignition must be switched off if you
are towing the vehicle with the rear axle
raised. Intervention by ESP ®
could other-
wise damage the brake system. X
Switch on the hazard warning lamps
(Y page 126).
X Bring the front wheels into the straight-
ahead position.
X Turn the SmartKey to position 0in the igni-
tion lock and remove the SmartKey from
the ignition lock.
X When leaving the vehicle, take the Smart-
Key or the KEYLESS-GO key with you.
When towing your vehicle with the rear axle
raised, it is important that you observe the
safety instructions (Y page 559). Towing a vehicle with both axles on
the ground
G
WARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar.
The automatic transmission automatically
shifts to position Pwhen you open the driver's
or front-passenger door or when you remove
the SmartKey from the ignition lock.
In order to ensure that the automatic trans-
mission stays in position Nwhen towing the
vehicle, you must observe the following
points:
X Switch on the hazard warning lamps
(Y page 126).
i In order to signal a change of direction
when towing the vehicle with the hazard
warning lamps switched on, use the com-
bination switch as usual. In this case, only
the indicator lamps for the direction of
travel flash. When you reset the combina-
tion switch, the hazard warning flashers
start flashing again.
X Make sure that the vehicle is stationary and
the SmartKey in the ignition lock is in posi- tion 0. Towing and tow-starting
561Breakdown assistance Z