2015 MERCEDES-BENZ S-Class connect mobile phone

Useful information
i This Operator's Manual describes all
models and all standard and optional equip- ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
i Read the information on qualified special-
ist workshops (Y page 29). SmartKey
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. G
WARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a risk of an accident. Do not attach any heavy or large objects to the
SmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
! Keep the SmartKey away from strong
magnetic fields. Otherwise, the remote
control function could be affected.
Strong magnetic fields can occur in the
vicinity of powerful electrical installations.
Do not keep the SmartKey: R with electronic devices, e.g. a mobile
phone or another SmartKey
R with metallic objects, e.g. coins or metal
foil
R inside metallic objects, e.g. a metal case
This can affect the functionality of the
SmartKey.
Do not keep the SmartKey in the tempera-
ture-controlled cup holder (Y page 380). On
vehicles with the KEYLESS-GO start function,
do not keep it on the parcel shelf or in the
trunk. Otherwise, the SmartKey may not be
detected, e.g. when starting the engine using the Start/Stop button.
A check which periodically establishes a radio
connection between the vehicle and the
SmartKey determines whether a valid Smart- Key is in the vehicle. This occurs, for example:
R when starting the engine
R whilst driving
R when using HANDS-FREE ACCESS
R when the external door handles are
touched
R during convenience closing 90
SmartKeyOpening and closing

key positions in the ignition lock. This is only
the case if you are not depressing the brake
pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts immedi-
ately.
A check which periodically establishes a radio
connection between the vehicle and the
SmartKey determines whether a valid Smart- Key is in the vehicle. This occurs, for example, when starting the engine.
To start the vehicle without actively using the
SmartKey:
R the Start/Stop button must be inserted in
the ignition lock.
R the SmartKey must be in the vehicle.
R the vehicle must not be locked with the
SmartKey or KEYLESS-GO (Y page 91).
Do not keep the SmartKey:
R with electronic devices, e.g. a mobile
phone or another SmartKey
R with metallic objects, e.g. coins or metal
foil
R inside metallic objects, e.g. a metal case
This can affect the functionality of the Smart- Key.
Do not keep the SmartKey in the tempera-
ture-controlled cup holder (Y page 380). Oth-
erwise, the SmartKey will not be detected,
e.g. when starting the engine with the Start/ Stop button.
If you lock the vehicle with the SmartKey's
remote control or with KEYLESS-GO, after a
short time:
R you will not be able to switch on the ignition
with the Start/Stop button.
R you will not be able to start the engine with
the Start/Stop button until the vehicle is
unlocked again.
If you lock the vehicle centrally using the but-
ton on the front door (Y page 97), you can
continue to start the engine with the Start/
Stop button. The engine can be turned off while the vehicle
is in motion by pressing and holding the
Start/Stop button for approximately three
seconds. This function operates independ-
ently of the ECO start/stop automatic engine switch-off function.
SmartKey positions with the Start/Stop
button :
Start/Stop button
; Ignition lock
As soon as the ignition is switched on, all the
indicator lamps in the instrument cluster light up. If an indicator lamp does not go out afterstarting the engine or lights up while driving,
see (Y page 357).
If Start/Stop button :has not yet been
pressed, this corresponds to the SmartKey
being removed from the ignition.
X To switch on the power supply: press
Start/Stop button :once.
The power supply is switched on. You can
now activate the windshield wipers, for
example.
The power supply is switched off again if:
R the driver's door is opened and
R you press Start/Stop button :twice when
in this position 190
DrivingDriving an
d parking

code (VVC) issued by the Mercedes-Benz
Center after purchase. With this new
code you can set up the access to your
vehicle. This is described in the "Setting
up a personal area" section on the "Vehi-
cle Homepage". There, you may also
deactivate the existing access of the pre- vious owner.
Calling up functions in the "My
Mercedes Electric - Vehicle Homepage" The "Vehicle Homepage" allows you access to
vehicle information and your vehicle's func-
tions using remote query and remote config-
uration.
The following functions can be accessed via
the "Vehicle Homepage":
R request the current condition of charge of
the high-voltage battery
R program the departure time (Y page 310)
R set/activate the "Pre-entry climate control
at departure time" function (REMOTE CLI-
MATE CONTROL), (see the separate
COMAND operating instructions)
Information on additional functions and oper- ating instructions can be found on the "Vehi-
cle Homepage".
Connecting the vehicle to the Internet i
This function is not available in all coun-
tries and requires activated access to the
mbrace emergency call system.
i This function is only available if the vehi-
cle is equipped with a telephone module.
You can use the "Vehicle Homepage" if the
vehicle has a connection to the Internet via
the telephone module. The telephone module uses CDMA (Code Division Multiple Access)
and transmits the necessary data by radio.
The vehicle automatically recognizes whether a connection to the Internet via the telephone
module is possible or not. No presets are
necessary. i
Restrictions in reception are possible if
the vehicle is in an underground car park,
for example. Restrictions may also occur in areas with poor mobile network coverage.
To enable the transfer of data via the tele-
phone module, you do not need a SIM card. Parking
Important safety notes
G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system or exhaust
gas flow. There is a risk of fire.
Park the vehicle so that no flammable mate-
rials come into contact with parts of the vehi-cle which are hot. Take particular care not to
park on dry grassland or harvested grain
fields. G
WARNING
If you leave children unsupervised in the vehi- cle, they could set it in motion by, for example:
R release the parking brake.
R shift the automatic transmission out of the
parking position P.
R start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
! Always secure the vehicle correctly
against rolling away. Otherwise, the vehicle
or its drivetrain could be damaged.
To ensure that the vehicle is secured against rolling away unintentionally:
R the electric parking brake must be applied.
R the transmission must be in position Pand
the SmartKey must be removed from the
ignition lock. 220
ParkingDriving and parking

X
To open the track list: press:or9
briefly.
X To select next/previous track from the
track list: briefly press :or9.
X To select a track from the track list
using rapid scrolling: press and
hold : or9 until the desired track is
reached.
If you press and hold the :or9
button, the rapid scrolling speed is
increased. Not all audio drives or data car- riers support this function.
If the corresponding track information is
stored on the audio drive or audio media, the
multifunction display may display the follow-
ing:
R track number
R track name
R artist
R album
The track information does not appear in
audio AUX mode (Auxiliary audio mode:
external audio source connected).
Video DVD operation X
Switch on COMAND (see the separate
operating instructions).
X Use ò on the steering wheel to call up
the list of menus.
X Press the :or9 button on the steer-
ing wheel to select the Media
Media menu.
X Confirm by pressing aon the steering
wheel. X
To select DVD single drive or data car-
rier: press abriefly, to open the list of
media sources.
X Use : or9 to select the correspond-
ing DVD player or DVD media.
X Press ato confirm.
X To open the scene list: press:or
9 briefly.
X To select the next or previous scene
from the scene list: briefly press:or
9.
X To select a scene from the scene list
using rapid scrolling: press and
hold : or9 until desired scene :is
reached.
X Press ato confirm the selection. Telephone menu
Introduction G
WARNING
If you operate information systems and com-
munication equipment integrated in the vehi- cle while driving, you will be distracted from
traffic conditions. You could also lose control of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary.
When telephoning, you must observe the
legal requirements for the country in which
you are currently driving.
X Switch on the mobile phone; see the sepa-
rate operating instructions.
X Switch on COMAND (see the separate
operating instructions).
X Establish a Bluetooth ®
connection to
COMAND; see the separate operating
instructions.
X Use ò on the steering wheel to call up
the list of menus. Menus and submenus
305On-board computer and displays Z

Emergency call
Important safety notes
G
WARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an emergency if:
R you see smoke inside or outside of the vehi-
cle, e.g. if there is a fire after an accident
R the vehicle is on a dangerous section of
road
R the vehicle is not visible or cannot easily be
seen by other road users, particularly whendark or in poor visibility conditions
There is a risk of an accident and injury.
Leave the vehicle immediately in this or simi-
lar situations as soon as it is safe to do so.
Move to a safe location along with other vehi-
cle occupants. In such situations, secure the
vehicle in accordance with national regula-
tions, e. g. with a warning triangle.
General notes
Observe the notes on system activation
(Y page 389).
An emergency call is dialed automatically if an
air bag or Emergency Tensioning Device is
triggered. You cannot end an automatically
triggered emergency call yourself.
An emergency call can also be initiated man- ually.
As soon as the emergency call has been ini-
tiated, the indicator lamp in the SOS button
flashes. The Connecting Call Connecting Call message
appears in the multifunction display.
The audio output is muted.
Once the connection has been made, the
Call Connected Call Connected message appears in the
multifunction display. All important information on the emergency is
transmitted, for example:
R current location of the vehicle (as deter-
mined by the GPS system)
R vehicle identification number
R information on the severity of the accident
Shortly after the emergency call has been ini-
tiated, a voice connection is automatically
established between the Customer Assis-
tance Center and the vehicle occupants.
R If the vehicle occupants respond, the
Mercedes-Benz Customer Assistance Cen-
ter attempts to get more information on the emergency.
R If there is no response from the vehicle
occupants, an ambulance is immediately
sent to the vehicle.
If no voice connection can be established to
the Mercedes-Benz Customer Assistance
Center, the system has been unable to initiate an emergency call.
This can occur, for example, if the relevant
mobile phone network is not available. The
indicator lamp in the SOS button flashes con-
tinuously.
The Call Failed Call Failed message appears in the
multifunction display and must be confirmed.
In this case, summon assistance by other
means.
Making an emergency call Features
391Stowage and features Z

X
To initiate an emergency call manually:
press cover :briefly to open.
X Press SOS button ;briefly.
The indicator lamp in SOS button ;
flashes until the emergency call is conclu-
ded.
X Wait for a voice connection to the
Mercedes-Benz Customer Assistance Cen-
ter.
X After the emergency call, close cover :.
If the mobile phone network is unavailable,
mbrace will not be able to make the emer-
gency call. If you leave the vehicle immedi-
ately after pressing the SOS button, you will
not know whether mbrace placed the emer-
gency call. In this case, always summon assis-
tance by other means.
Roadside Assistance button X
To call Roadside Assistance: press Road-
side Assistance button :.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in Roadside Assistance
button :flashes while the call is active.
The Connecting
Connecting Call Callmessage appears in
the multifunction display. The audio output is muted.
If a connection can be made, the Call Con‐
Call Con‐
nected
nected message appears in the multifunction
display. If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
The COMAND display indicates that a call is
active. During the call, you can change to the
navigation menu by pressing the NAVI button
on COMAND, for example.
Voice output is not available in this case.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
(Y page 396).
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or makes arrangements for
your vehicle to be transported to the nearest
authorized Mercedes-Benz Center.
You may be charged for services such as
repair work and/or towing.
You can find more information in the separate mbrace manual.
The system has not been able to initiate a
Roadside Assistance call, if:
R the indicator lamp for Roadside Assistance
call button Fis flashing continuously.
R no voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed Call Failed message appears in the
multifunction display.
X To end a call: press the~button on the
multifunction steering wheel.
or
X Press the corresponding COMAND button
for ending a phone call. 392
FeaturesSto
wage an d features

MB Info call button
X
To call MB Info: press MB Info call but-
ton :.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in MB Info call button :
flashes while the connection is being made.
The Connecting
Connecting Call Callmessage appears in
the multifunction display. The audio output is muted.
If a connection can be established, the Call
Call
Connected
Connected message appears in the multi-
function display.
If a mobile phone network and GPS reception are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
The COMAND display indicates that a call is
active. During the call, you can change to the
navigation menu by pressing the NAVI button on COMAND, for example.
Voice output is not available in this case.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
You receive information about operating your vehicle, about the nearest authorized
Mercedes-Benz Center and about other prod-
ucts and services from Mercedes-Benz.
You can find further information on the
mbrace system under "Owners Online" at
http://www.mbusa.com. The system has not been able to initiate an
MB Info call, if:
R the indicator lamp in MB Info call button
ï is flashing continuously.
R no voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed
Call Failed message appears in the
multifunction display.
X To end a call: press the~button on the
multifunction steering wheel.
or
X Press the corresponding COMAND button
for ending a phone call.
Call priority When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an emer-
gency call will take priority and override all
other active calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by the Mercedes-Benz Customer Assistance
Center.
All other calls can be ended by pressing:
R the ~ button on the multifunction steer-
ing wheel
R the corresponding button in COMAND to
end the voice call
When a call is initiated, the audio system is
muted.
The mobile phone is no longer connected to
COMAND.
However, if you want to use your mobile
phone, do so only when the vehicle is station-
ary and in a safe location. Features
393Stowage and features Z

A display message appears, asking
whether navigation should be started.
X Select Yes Yesby turning cVdor sliding XVY
the controller and confirm with W.
The system calculates the route and sub-
sequently starts the route guidance with
the address entered.
If you select No
No the address can be stored in
the address book.
If you have sent more than one destination address, each individual destination must
be confirmed separately.
Destination addresses are loaded in the same
order as the order in which they were sent.
If you own multiple Mercedes-Benz vehicles
with mbrace and activated mbrace accounts:
If multiple vehicles are registered under the
same e-mail address, the destination will be
sent to all the vehicles.
Vehicle remote opening You can use the vehicle remote opening if you
have unintentionally locked your vehicle and
a replacement SmartKey is not available.
The vehicle can be opened by the Mercedes-
Benz Customer Assistance Center.
The vehicle can be immediately opened
remotely within four days of the ignition being turned off. After this time, the remote unlock-
ing may be delayed by 15 to 60 minutes. After
30 days, the vehicle can no longer be opened remotely.
The vehicle remote unlocking feature is avail-
able if the relevant mobile phone network is
available and a data connection is possible.
X Contact the following service hotlines:
Mercedes-Benz Customer Assistance Cen- ter at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
You will be asked for your password.
X Return to your vehicle at the time agreed
upon with the Mercedes-Benz Customer
Assistance Center. Alternatively, the vehicle can be opened via:
R the Internet, under the "Owners Online"
section
R the telephone application (e .g. for iPhone ®
,
Android)
To do this, you will need your identification
number and password.
Vehicle remote closing The vehicle remote-closing feature can be
used when you have forgotten to lock the
vehicle and you are no longer nearby.
The vehicle can then be locked by the
Mercedes-Benz Customer Assistance Center.
The vehicle can be immediately remotely
locked within four days of the ignition being
turned off. After this time, remote closing may
be delayed by 15 to 60 minutes. After 30 days the vehicle can no longer be locked remotely.
The vehicle remote closing feature is availa-
ble if the relevant mobile phone network is
available and a data connection is possible.
X Contact the following service hotlines:
Mercedes-Benz Customer Assistance Cen-
ter at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-866-990-9007
You will be asked for your password.
The next time you are inside the vehicle and
you switch on the ignition, the Doors
Doors
Locked Remotely Locked Remotely message appears in the
multifunction display.
Alternatively, the vehicle can be locked via:
R the Internet, under the "Owners Online"
section
R the telephone application (e .g. for iPhone ®
,
Android)
To do this, you will need your identification
number and password. Features
395Stowage and features Z