Deployment of Emergency Tensioning
Devices and air bags
Important safety notes G
WARNING
The air bag parts are hot after an air bag has
been deployed. There is a risk of injury.
Do not touch the air bag parts. Have a
deployed air bag replaced at a qualified spe-
cialist workshop as soon as possible. G
WARNING
A deployed air bag no longer offers any pro-
tection and cannot provide the intended pro-
tection in an accident. There is an increased
risk of injury.
Have the vehicle towed to a qualified special- ist workshop in order to have a deployed air
bag replaced.
It is important for your safety and that of your
passenger to have deployed air bags replaced and to have any malfunctioning air bags
repaired. This will help to make sure the air
bags continue to perform their protective
function for the vehicle occupants in the
event of a crash. G
WARNING
Pyrotechnic Emergency Tensioning Devices
that have been deployed are no longer opera- tional and are unable to perform their inten-
ded protective function. This poses an
increased risk of injury or even fatal injury.
Therefore, have pyrotechnic Emergency Ten-
sioning Devices which have been triggered
immediately replaced at a qualified specialist workshop.
An electric motor is used by PRE-SAFE ®
to
trigger the tightening of the seat belt in haz-
ardous situations. This procedure is reversi-
ble.
If Emergency Tensioning Devices are trig-
gered or air bags are deployed, you will hear a bang, and a small amount of powder may also be released. The
6restraint system warn-
ing lamp lights up.
Only in rare cases will the bang affect your
hearing. The powder that is released gener-
ally does not constitute a health hazard, but it may cause short-term breathing difficulties in
people with asthma or other respiratory prob-
lems. To avoid this, you may wish to get out of
the vehicle or open the windows as soon as it is safe to do so.
Air bags and pyrotechnic Emergency Tension-
ing Devices (ETDs) contain perchlorate mate-
rial, which may require special handling and
regard for the environment. National guide-
lines must be observed during disposal. In
California, see www.dtsc.ca.gov/
HazardousWaste/Perchlorate/
index.cfm .
Method of operation During the first stage of a collision, the
restraint system control unit evaluates impor-
tant physical data relating to vehicle deceler-
ation or acceleration, such as:
R duration
R direction
R intensity
Based on the evaluation of this data, the
restraint system control unit triggers the
Emergency Tensioning Devices during a fron-
tal or rear collision.
An Emergency Tensioning Device can only be triggered, if:
R the ignition is switched on
R the components of the restraint system are
operational; see "Restraint system warning lamp" (Y page 50)
R the belt tongue is engaged in the buckle on
the respective front-passenger seat
The Emergency Tensioning Devices in the
rear compartment are triggered independ-
ently of the lock status of the seat belts. Occupant safety
65Safety Z
G
WARNING
PRE-SAFE ®
Brake does not react:
R to small people, e.g. children
R to animals
R to oncoming vehicles
R to crossing traffic
R when cornering
As a result, PRE-SAFE ®
Brake may neither
give warnings nor intervene in all critical sit-
uations. There is a risk of an accident.
Always pay careful attention to the traffic sit- uation and be ready to brake.
In the event of snowfall or heavy rain, the rec-
ognition can be impaired.
Recognition by the radar sensor system is
also impaired in the event of:
R there is dirt on the sensors or anything else
covering the sensors
R there is interference by other radar sources
R there are strong radar reflections, for
example in parking garages
R a narrow vehicle traveling in front, e.g. a
motorbike
R a vehicle traveling in front on a different line
relative to the center of your vehicle
Recognition by the camera system is also
impaired in the event of:
R dirt on the camera or if the camera is cov-
ered
R there is glare on the camera system, e.g.
from the sun being low in the sky
R darkness
R if:
- pedestrians move quickly, e.g. into the
path of the vehicle
- the camera system no longer recognizes
a pedestrian as a person due to special
clothing or other objects
- a pedestrian is concealed by other
objects
- the typical outline of a person is not dis-
tinguishable from the background Following damage to the front end of the vehi-
cle, have the configuration and operation of
the radar sensors checked at a qualified spe-
cialist workshop. This also applies to colli-
sions at low speeds where there is no visible
damage to the front of the vehicle.
Following damage to the windshield, have the
configuration and operation of the camera
system checked at a qualified specialist work- shop.
Function X
To activate/deactivate: activate or deac-
tivate PRE-SAFE ®
Brake in the on-board
computer (Y page 309).
If the PRE-SAFE ®
Brake is not activated, the
æ symbol appears in the multifunction
display.
Starting at a speed of around 4 mph (7 km/h),
this function warns you if you rapidly
approach a vehicle in front. An intermittent
warning tone will then sound and the ·
distance warning lamp will light up in the
instrument cluster.
X Brake immediately to defuse the situation.
or X Take evasive action provided it is safe to do
so.
i If there is an increased risk of collision,
preventive passenger protection measures
(PRE-SAFE ®
) are activated.
If the risk of collision with the vehicle in front
remains and you do not brake, take evasive
action or accelerate significantly, the vehicle
may perform automatic emergency braking,
up to the point of full brake application. Auto- matic emergency braking is not performed
until immediately prior to an imminent acci-
dent.
You can prevent the intervention of the PRE-
SAFE ®
Brake at any time by:
R depressing the accelerator pedal further.
R activating kickdown.
R releasing the brake pedal. Driving safety systems
85Safety Z
Problems with the windshield wipers
Problem
Possible causes/consequences and
M
MSolutions The windshield wipers
are obstructed Leaves or snow, for example, may be obstructing the windshield
wiper movement. The wiper motor has been deactivated.
X Switch off the engine using the Start/Stop button and open the
driver's door.
X Remove the cause of the obstruction.
X Switch the windshield wipers back on. The windshield wipers
fail completely. The windshield wiper drive is malfunctioning.
X Select another wiper speed on the combination switch.
X Have the windshield wipers checked at a qualified specialist
workshop. The wiper motor has been deactivated.
X Switch off the engine using the Start/Stop button and open the
driver's door.
X Remove the cause of the obstruction.
X Switch the windshield wipers back on. For a standard wiper
system only: the wind-
shield washer fluid
from the spray nozzles
no longer hits the cen-
ter of the windshield. The spray nozzles are misaligned.
X Have the spray nozzles adjusted at a qualified specialist work-
shop. Windshield wipers
161Lights and windshield wipers Z
Problems with the engine
Problem
Possible causes/consequences and
M
MSolutions The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Before attempting to start the engine again, turn the SmartKey
in the ignition back to position 0or press the Start/Stop button
repeatedly until all indicator lamps in the instrument cluster go out.
X Try to start the engine again (Y page 191). Avoid excessively
long and frequent attempts to start the engine as these will drain
the battery.
If the engine does not start after several attempts:
X Consult a qualified specialist workshop. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged.
X Jump-start the vehicle (Y page 432).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. The engine is not run-
ning smoothly and is
misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X Only depress the accelerator pedal slightly.
Otherwise, non-combusted fuel may get into the catalytic con-
verter and damage it.
X Have the cause rectified immediately at a qualified specialist
workshop. The coolant tempera-
ture gage shows a value
above 248 ‡ (120 †). The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
X Stop as soon as possible and allow the engine and the coolant to
cool down.
X Check the coolant level (Y page 408). Observe the warning
notes as you do so and add coolant if necessary. 196
DrivingDriving and parking
R
you switch on the turn signals. In this
event, the warnings are suppressed for a
certain period of time.
R a driving safety system intervenes, e.g.
ABS, BAS or ESP ®
.
R you accelerate hard, e.g. kickdown.
R you brake hard.
R you steer actively, e.g. swerve to avoid an
obstacle or change lanes quickly.
R you cut the corner on a sharp bend.
In order that you are warned only when nec-
essary and in good time if you cross the lane marking, the system recognizes certain con-
ditions and warns you accordingly.
The warning vibration occurs earlier if:
R you approach the outer lane marking on a
bend.
R the road has very wide lanes, e.g. a high-
way.
R the system recognizes solid lane markings.
The warning vibration occurs later if:
R the road has narrow lanes.
R you cut the corner on a bend. PLUG-IN HYBRID operation
Points to remember
General notes Hybrid technology combines a fuel efficient
internal combustion engine with a powerful
electric motor. In HYBRIDmode, the hybrid
system automatically selects the most effi-
cient operating mode for every driving situa-
tion. Drive the vehicle in the usual manner.
To save fuel, in HYBRIDmode, the hybrid
system switches off the combustion engine
as often as possible during the journey when power output requirements are low. When
power output requirements are low, the elec-
tric motor powers the vehicle. The engine is
switched on, even while the vehicle is in
motion, when a higher power output is
required. The engine is usually switched off when the vehicle is stationary. Consequently,
there is usually no engine idling as with com-
bustion engine vehicles.
For pulling away and accelerating, the electric motor supports the internal combustion
engine using the power stored in the high-
voltage battery. This energy is also used for
driving in partially electric mode, to operate
the electric refrigerant compressor and sup-
port the 12 V on-board electrical system. In
this way the hybrid drive helps to reduce your
vehicle's fuel consumption.
Observe the driving tips on PLUG-IN HYBRID
operation (Y page 287).
Recuperative Brake System If you release the accelerator pedal when the
vehicle is in motion, overrun recuperation is
initiated. The electric motor is operated as a
generator when in overrun mode and when
you brake. Hybrid technology converts the
kinetic energy of the vehicle into electricity
and stores it in the high-voltage battery.
Observe the important safety notes for the
Recuperative Brake System (Y page 48). Important safety notes
If the engine is switched off by the ECO start/
stop function and you open the driver's door:
R a message appears in the multifunction dis-
play and
R a warning tone sounds
Further information (Y page 340).
All of the vehicle's systems remain active, if:
R the vehicle is stationary
R the combustion engine is switched off and
R the READY indicator in the instrument clus-
ter lights up
If you remove your foot from the brake pedal
while in transmission position D or R, the
vehicle may pull away automatically.
Observe the notes on the READY display of
the ECO start/stop function (Y page 288).276
PLUG-IN HYBRID operationDriving and pa
rking
?
High-voltage battery
A Energy flow
The active hybrid components are highligh-
ted.
The energy flow is indicated by arrows. The
arrows have a different color depending on
the operating state.
Automatic engine switch-off The engine and electric motor are switched
off.
The arrows for the energy flow are not shown.
The condition of charge of the high-voltage
battery is shown when the SmartKey is in
position 2in the ignition lock.
Engine running while vehicle is stationary The combustion engine is running while the
vehicle is stationary. The high-voltage battery
is not being charged.
The arrows for the energy flow are not shown. The combustion engine is highlighted. Charging while vehicle is stationary
The engine powers the electric motor. The
electric motor operates as a generator. The
high-voltage battery is being charged.
The arrow representing energy flow is shown
in white.
Driving using the engine The engine powers the vehicle.
The arrows for the energy flow are shown in
white.
Driving using the engine plus boost mode282
PLUG-IN HYBRID operationDriving and parking
Displaying fuel consumption and generated electricity
:
Fuel consumption
; Electrical energy generated
Every bar of the graph displays the average value for one minute.
Fuel consumption indicator :may differ from the indicator in the From
FromStart
Start trip computer
in the Trip
Trip menu.
To reset values: the values are reset along with the From
FromStart
Start trip computer (Y page 300).
X To select Consumption
Consumption: turn and press the controller.
Fuel consumption :and electrical energy ;generated for the last 15 minutes are shown
in the COMAND display. Starting the engine
The vehicle starts in electric mode without the
internal combustion engine (noiseless start).
The internal combustion engine starts only
after the power demanded by the driver
exceeds the available power that the electric motor can currently provide.
Noiseless start operation is dependent on the
outside temperature and the operating tem-
perature of the internal combustion engine. If
not all conditions for noiseless start operation are fulfilled, the vehicle starts with the inter-
nal combustion engine. X
Switch on the ignition.
X Depress the brake pedal.
X Observe the notes on starting the engine
(Y page 191).
X Start the vehicle (Y page 192).
The vehicle is operational when READY indi-
cator :lights up. Pulling away
X Depress the brake pedal and keep it
depressed.
X Shift the transmission to position Dor R.
X If the Apply Brake to Shift from 'P' Apply Brake to Shift from 'P'
display message appears in the multifunc-
tion display, depress the brake pedal more firmly and select the desired transmission
position.
X Release the brake pedal.
X Carefully depress the accelerator pedal.
For further information on pulling away
(Y page 192). Driving
Program selector button Automatic drive programs E, S and E+ PLUG-IN HYBRID ope
ration
285Driving an d parking Z
Additional point of resistance in the hap-
tic accelerator pedal
The maximum available electric performance is indicated by a tangible point of resistance
in the haptic accelerator pedal.
The additional point of resistance is available
in E-MODE operating mode (Y page 280)
If you depress the haptic accelerator pedal
beyond the pressure point, the combustion
engine is switched on.
Double pulses in the haptic accelerator
pedal
A tangible double pulse in the haptic acceler- ator pedal gives you a recommendation to
release the accelerator pedal. By this means, in HYBRID, E-MODEorE-SAVE operating
mode the combustion engine can be switched
off and disconnected from the power train
(overrun mode).
The double pulse is available in drive program
E+ (Ypage 285).
After the accelerator pedal has been
released, the coasting characteristics of the
vehicle are adapted to the traffic conditions.
To avoid getting too close to the vehicle in
front, you must apply the brakes manually
when necessary.
Driving tips General driving tips
Drive carefully and maintain a safe distance
from the vehicle in front. Avoid frequent and
sudden acceleration as well as abrupt brak-
ing.
During partial electric driving, pulling away
and acceleration, the electric motor supports
the internal combustion engine.
During overrun in transmission position Dand
braking, the electric motor will operate as a
generator.
Further information on the ECO start/stop
function (Y page 288).
Additional driving tips (Y page 224).Stationary vehicle
If the vehicle is stopped, the combustion
engine is, for the most part, switched off.
Automatic climate control continues to func-
tion. The electromechanically assisted steer-
ing gear allows you to use the power steering
without reduced comfort.
Acceleration
Depending on the operating mode, pulling
away and driving under low load conditions
are performed:
R entirely by electric propulsion
R in combination with the internal combus-
tion engine
When accelerating at an increased or full
load, boost mode is utilized. The electric
motor supports the internal combustion
engine by providing additional torque when
the accelerator is depressed rapidly.
Overrun mode or braking
There are three possible operating modes
when the hybrid vehicle is decelerating:
R energy recovery takes place even when the
vehicle is decelerating purely in overrun
mode (Y page 276). The electric motor
operates as a generator and stores the
recovered energy in the high-voltage bat-
tery.
R when the brakes are applied lightly, the
vehicle is slowed down further by the elec-
tric motor. This increases the energy recov- ery taking place (Y page 276). The electric
motor operates as a generator and stores
the recovered energy in the high-voltage
battery.
R when the brakes are applied with greater
force, the service brakes are also used to
slow the vehicle down. The two systems
work together.
Urban driving
Energy is recuperated during frequent decel-
eration and stopping in city traffic. PLUG-IN HYBRID operation
287Driving and parking Z