Structure and characteristics
(definition) ..................................... 463
Summer tires in winter .................. 444
Temperature .................................. 459
TIN (Tire Identification Number)
(definition) ..................................... 465
Tire bead (definition) ...................... 465
Tire pressure (definition) ................ 464
Tire pressures (recommended) ...... 463
Tire size (data )............................... 471
Tire size designation, load-bearing capacity, speed rating .................... 459
Tire tread ....................................... 443
Tire tread (definition) ..................... 465
Total load limit (definition) ............. 465
Traction ......................................... 458
Traction (definition) ....................... 465
Tread wear ..................................... 458
Uniform Tire Quality Grading
Standards ...................................... 458
Uniform Tire Quality Grading
Standards (definition) .................... 463
Wear indicator (definition) ............. 465
Wheel and tire combination ........... 473
Wheel rim (definition) .................... 463
see Flat tire
Top Tether ............................................ 73
Tow-starting
Emergency engine starting ............ 438
Important safety notes .................. 435
Towing away
Important safety guidelines ........... 435
Installing the towing eye ................ 436
Notes for 4MATIC vehicles ............ 438
Removing the towing eye ............... 436
With both axles on the ground ....... 436
With the rear axle raised ................ 437
Towing eye ......................................... 422
Transfer case ..................................... 205
Transmission
see Automatic transmission
Transporting the vehicle .................. 437
Trim pieces (cleaning instruc-
tions) .................................................. 418
Trip computer (on-board com-
puter) .................................................. 300 Trip odometer
Calling up ....................................... 299
Resetting (on-board computer) ...... 301
Trunk
Emergency release ........................ 105
Important safety notes .................. 100
Locking separately ......................... 104
Opening/closing (automatically
from inside) ................................... 104
Opening/closing (automatically
from outside) ................................. 101
Opening/closing (from outside,
HANDS-FREE ACCESS) .................. 102
Opening/closing (manually from
outside) ......................................... 101
Power closing .................................. 98
Trunk lid
Display message ............................ 352
Obstacle recognition ...................... 100
Opening dimensions ...................... 495
Opening/closing ............................ 100
Trunk load (maximum) ...................... 495
Turn signals
Display message ............................ 333
Switching on/of f........................... 152
Two-way radio
Windshield (infrared reflective) ...... 401
Type identification plate
see Vehicle identification plate U
Unlocking Emergency unlocking ....................... 98
From inside the vehicle (central
unlocking button) ............................. 97 V
Vanity mirror (in the sun visor) ........ 381
Vehicle
Correct use ...................................... 29
Data acquisition ............................... 30
Display message ............................ 351
Equipment ....................................... 25
Individual settings .......................... 308
Limited Warranty ............................. 30
Loading .......................................... 453
Locking (in an emergency) ............... 99 Index
21
Locking (SmartKey) .......................... 91
Lowering ........................................ 470
Maintenance .................................... 26
Operating safety .............................. 27
Parking for a long period ................ 223
Pulling away ................................... 192
Raising ........................................... 467
Reporting problems ......................... 29
Securing from rolling away ............ 466
Towing away .................................. 435
Transporting .................................. 437
Unlocking (in an emergency) ........... 98
Unlocking (SmartKey) ...................... 91
Vehicle data ................................... 495
Vehicle dimensions ........................... 495
Vehicle emergency locking ................ 99
Vehicle Homepage
Data protection .............................. 219
Functions ....................................... 220
General information ....................... 219
Internet connection ....................... 220
Vehicle identification number
see VIN
Vehicle identification plate .............. 488
Vehicle level
Active Body Control ABC ............... 244
Display message ............................ 341
Vehicle maintenance
see ASSYST PLUS
Vehicle tool kit .................................. 422
Video
Operating the DVD ......................... 305
VIN ...................................................... 488 W
Warning Stickers ........................................... 46
Warning and indicator lamps
ABS ................................................ 358
Brakes ........................................... 357
Check Engine ................................. 363
Coolant .......................................... 364
Distance warning ........................... 367
ESP ®
.............................................. 360
ESP ®
OFF ....................................... 361
Fuel tank ........................................ 363
Hybrid system ................................ 366 Overview .......................................... 36
Parking brake ................................ 362
PASSENGER AIR BAG ...................... 50
RBS (Recuperative Brake Sys-
tem) ............................................... 366
Reserve fue
l................................... 363
Restraint system ............................ 362
Seat belt ........................................ 355
Steering ......................................... 369
Tire pressure monitor .................... 368
Warranty .............................................. 25
Washer fluid
Display message ............................ 353
Wheel and tire combination
see Tires
Wheel bolt tightening torque ........... 470
Wheel chock ...................................... 466
Wheels
Changing a whee l.......................... 465
Checking ........................................ 443
Cleaning ......................................... 414
Important safety notes .................. 442
Interchanging/changing ................ 465
Mounting a new whee l................... 470
Mounting a whee l.......................... 466
Removing a whee l.......................... 469
Storing ........................................... 466
Tightening torque ........................... 470
Wheel size/tire size ....................... 471
Window curtain air bag
Operation ......................................... 59
Windows
see Side windows
Windshield
Defrosting ...................................... 175
Infrared reflective .......................... 401
Windshield washer fluid
see Windshield washer system
Windshield washer system
Adding washer fluid ....................... 409
Notes ............................................. 494
Windshield wipers
Problem (malfunction) ................... 161
Replacing the wiper blades ............ 158
Switching on/of f........................... 157
Winter driving
Important safety notes .................. 444
Slippery road surfaces ................... 228 22
Index
Protection of the environment
General notes
H
Environmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected by these factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R avoid short trips as these increase fuel con-
sumption.
R always make sure that the tire pressures
are correct.
R do not carry any unnecessary weight.
R remove roof racks once you no longer need
them.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal when
starting the engine.
R do not warm up the engine when the vehicle
is stationary.
R drive carefully and maintain a safe distance
from the vehicle in front.
R avoid frequent, sudden acceleration and
braking. R
change gear in good time and use each gear
only up to Ôof its maximum engine speed.
R switch off the engine in stationary traffic.
R keep an eye on the vehicle's fuel consump-
tion. H
Environmental note
Have a defective high-voltage battery dis-
posed of in an environmentally-responsible
manner. Contact a qualified specialist work-
shop which has the necessary specialist
knowledge and tools to carry out the work
required. Mercedes-Benz recommends that
you use an authorized Mercedes-Benz Center
for this purpose. Environmental concerns and recom-
mendations
Wherever the operating instructions require
you to dispose of materials, first try to regen-
erate or re-use them. Observe the relevant
environmental rules and regulations when
disposing of materials. In this way you will
help to protect the environment. Genuine Mercedes-Benz parts
H
Environmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the same Limited Warranty entitlements as new
parts.
! Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for
these restraint systems, may be installed in the following areas of your vehicle:
R doors
R door pillars
R door sills
R seats
R cockpit 24
Introduction
the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCede s(1-800-367-6372 )or
Customer Service (Canada) at
1-800-387-0100. Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R service facilities or replacement parts may
not be readily available.
R unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel may cause damage to the catalytic con-
verter.
R the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Operating safety
Important safety notes
G
WARNING
If you do not have the prescribed service/
maintenance work or any required repairs carried out, this can result in malfunctions or
system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop. G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system. There is a risk of fire.
When driving off road or on unpaved roads,
check the vehicle's underside regularly. In
particular, remove parts of plants or other
flammable materials which have become
trapped. In the case of damage, contact a
qualified specialist workshop. G
WARNING
Modifications to electronic components, their software as well as wiring can impair their
function and/or the function of other net-
worked components. In particular, systems
relevant to safety could also be affected. As a
result, these may no longer function as inten-
ded and/or jeopardize the operating safety of
the vehicle. There is an increased risk of an
accident and injury.
Never tamper with the wiring as well as elec-
tronic components or their software. You
should have all work to electrical and elec-
tronic equipment carried out at a qualified
specialist workshop.
If you make any changes to the vehicle elec-
tronics, the general operating permit is ren-
dered invalid.
! There is a risk of damage to the vehicle if:
R the vehicle becomes stuck, e.g. on a high
curb or an unpaved road
R you drive too fast over an obstacle, e.g. a
curb or a hole in the road
R a heavy object strikes the undercarriage
or parts of the chassis Introduction
27 Z
In situations like this, the body, the under-
carriage, chassis parts, wheels or tires
could be damaged without the damage
being visible. Components damaged in this way can unexpectedly fail or, in the case of
an accident, no longer withstand the strain
they are designed to.
If the underbody paneling is damaged,
combustible materials such as leaves,
grass or twigs can gather between the
underbody and the underbody paneling. If
these materials come in contact with hot
parts of the exhaust system, they can catch fire.
In such situations, have the vehicle
checked and repaired immediately at a
qualified specialist workshop. If on con-
tinuing your journey you notice that driving
safety is impaired, pull over and stop the
vehicle immediately, paying attention to
road and traffic conditions. In such cases,
consult a qualified specialist workshop.
Hybrid vehicles have a combustion engine
and an electric motor. The voltage supply for
operating the vehicle electrically is provided
by the vehicle's high-voltage electrical sys-
tem. G
DANGER
The vehicle's high voltage electrical system is under high voltage. If you modify components
in the vehicle's high-voltage electrical system or touch damaged components, you may be
electrocuted. The components in the vehi-
cle's high-voltage electrical system may be
damaged in an accident, although the damage
is not visible. There is a risk of fatal injury.
Following an accident, do not touch any high- voltage components and never modify the
vehicle's high-voltage electrical system. Have
the vehicle towed away after an accident and the vehicle's high-voltage electrical system
checked by a qualified specialist workshop.
The components of the vehicle's high-voltage electrical system are marked with yellow
warning stickers. The cables of the vehicle's high-voltage electrical system are orange in
color.
Vehicles with an electric motor generate
much less driving noise than vehicles with
internal combustion engines. As a result, your
vehicle may not be heard by other road users
in certain situations. This can happen, for
example, when you are parking and your vehi- cle is not seen by other road users. This
requires you to adopt a particularly anticipa-
tory driving style, as it is necessary to allow
for the possibility that other road users may
behave erratically. Declarations of conformity
Vehicle components which receive
and/or transmit radio waves USA:
"The wireless devices of this vehicle
comply with Part 15 of the FCC Rules. Oper-
ation is subject to the following two condi-
tions: 1) These devices may not cause harm-
ful interference, and 2) These devices must
accept any interference received, including
interference that may cause undesired oper-
ation. Changes or modifications not expressly
approved by the party responsible for com-
pliance could void the user’s authority to
operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt
RSS standard(s). Operation is subject to the
following two conditions: (1) These devices
may not cause interference, and (2) These
devices must accept any interference, includ- ing interference that may cause undesired
operation of the device." Diagnostics connection
The diagnostics connection is only intended
for the connection of diagnostic equipment at a qualified specialist workshop. 28
Introduction
G
WARNING
If you connect equipment to the diagnostics
connection in the vehicle, it may affect the
operation of the vehicle systems. As a result, the operating safety of the vehicle could be
affected. There is a risk of an accident.
Do not connect any equipment to a diagnos-
tics connection in the vehicle. G
WARNING
Objects in the driver's footwell can restrict the pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use loose floormats and do not place floormats on
top of one another.
! If the engine is switched off and equip-
ment on the diagnostics connection is
used, the starter battery may discharge.
Connecting equipment to the diagnostics
connection can lead to emissions monitoring information being reset, for example. This
may lead to the vehicle failing to meet the
requirements of the next emissions test dur-
ing the main inspection. Qualified specialist workshop
An authorized Mercedes-Benz Center is a
qualified specialist workshop. It has the nec-
essary specialist knowledge, tools and quali-
fications to correctly carry out the work
required on your vehicle. This is especially the case for work relevant to safety.
Observe the notes in the Maintenance Book-
let. Always have the following work carried out at
an authorized Mercedes-Benz Center:
R work relevant to safety
R service and maintenance work
R repair work
R alterations, installation work and modifica-
tions
R work on electronic components
R work on the hybrid system Correct use
If you remove any warning stickers, you or
others could fail to recognize certain dangers.
Leave warning stickers in position.
Observe the following information when driv- ing your vehicle:
R the safety notes in this manual
R the Technical Data section in this manual
R traffic rules and regulations
R laws and safety standards pertaining to
motor vehicles Problems with your vehicle
If you should experience a problem with your
vehicle, particularly one that you believe may
affect its safe operation, we urge you to con- tact an authorized Mercedes-Benz Center
immediately to have the problem diagnosed
and rectified. If the problem is not resolved to
your satisfaction, please discuss the problem
again with a Mercedes-Benz Center or con-
tact us at one of the following addresses.
In the USA
Customer Assistance Center
Mercedes-Benz USA, LLC
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Customer Relations Department
Mercedes-Benz Canada, Inc.
98 Vanderhoof Avenue Introduction
29 Z
is to record data that will assist in under-
standing how a vehicle’s systems performed
in certain crash or near crash-like situations,
such as during air bag deployment or when
hitting a road obstacle. The EDR is designed
to record data related to vehicle dynamics
and safety systems for a short period of time, typically 30 seconds or less.
The EDR in this vehicle is designed to record
such data as:
R how various systems in your vehicle are
operating
R whether or not the driver and passenger
seat belts are fastened
R how far (if at all) the driver is depressing the
accelerator and/or brake pedal and
R how fast the vehicle is traveling
This data can help provide a better under-
standing of the circumstances in which
crashes and injuries occur. NOTE: EDR data is recorded by your vehicle only if a non-trivial
crash situation occurs; no data is recorded by
the EDR under normal driving conditions and no personal data (e.g., name, gender, age,
and crash location) are recorded. However,
other parties, such as law enforcement, can
combine the EDR data with the type of per-
sonal identification data routinely acquired
during a crash investigation.
To read data recorded by an EDR, special
equipment is required, and access to the vehi-
cle or the EDR is needed. In addition to the
vehicle manufacturer, other parties that have
the special equipment, such as law enforce-
ment, can read the information by accessing
the vehicle or the EDR.
EDR data may be used in civil and criminal
matters as a tool in accident reconstruction,
accident claims, and vehicle safety. Since the Crash Data Retrieval CDR tool that is used to extract data from the EDR is commercially
available, Mercedes-Benz USA, LLC
("MBUSA") expressly disclaims any and all lia-bility arising from the extraction of this infor-
mation by unauthorized Mercedes-Benz per-
sonnel. MBUSA will not share EDR data with others
without the consent of the vehicle owners or,
if the vehicle is leased, without the consent of
the lessee. Exceptions to this representation
include responses to subpoenas by law
enforcement; by federal, state or local gov-
ernment; in connection with or arising out of
litigation involving MBUSA or its subsidiaries
and affiliates; or, as required by law.
Warning: The EDR is a component of the
Restraint System Module. Tampering with,
altering, modifying or removing the EDR com- ponent may result in a malfunction of the
Restraint System Module and other systems.
State laws or regulations regarding EDRs that conflict with federal regulation are pre-emp-
ted. This means that in the event of such con-
flict, the federal regulation governs. As of
February 2013, 13 states have enacted laws
relating to EDRs. Information on copyright
General information
Information on license for free and open-
source software used in your vehicle and its
electronic components is available on the fol-
lowing website:
http://www.mercedes-benz.com/
opensource Introduction
31 Z
voltage electrical system. This poses an
increased risk of injury or even fatal injury.
Have the restraint system checked and
repaired immediately at a qualified specialist
workshop. Immediately switch off the ignition and remove the SmartKey from the ignition
lock after an accident.
If components of the restraint system are
activated during an accident, the hybrid sys-
tem is automatically deactivated.
The hybrid system is not activated when the
vehicle is started if:
R a short circuit is detected in the hybrid sys-
tem.
R one of the hybrid system’s electrical con-
nections is disconnected.
This ensures that you do not come into con-
tact with high voltage.
Manual deactivation of the hybrid sys-
tem The hybrid system can be deactivated man-
ually using the high voltage switch-off device.
! To prevent damage to the hybrid system
please observe the following instructions:
R only deactivate the hybrid system man-
ually in the following situations.
R work on the hybrid system may only be
carried out at a qualified specialist work-
shop, even when it has been deactivated
manually.
R if the 6 restraint system warning lamp
in the instrument cluster lights up after an
accident.
R if the vehicle is badly damaged, e.g. after an
accident, and the restraint system compo-
nents were not activated.
R if the vehicle is badly damaged and has to
be towed or transported. X
If possible, move the vehicle out of the
danger zone: shift the automatic transmis-
sion into position N.
X Release the electric parking brake.
X Roll the vehicle to a safe place and park it
safely.
Get assistance from others if necessary.
i The vehicle is locked automatically when
the ignition is switched on and the wheels
are turning. There is therefore a risk of
being locked out if the vehicle is being
pushed or tested on a dynamometer.
X Switch the ignition off.
X Shift the automatic transmission to park
position P(Y page 197).
Depress the electric parking brake
(Y page 222).
Secure the vehicle against rolling away
(Y page 466).
X To use the high-voltage switch-off
device: open the trunk lid.
X Lift the trunk floor upwards (Y page 377).
X Remove the right-hand paneling in the
trunk. X
Press release clip :in the direction of the
arrow and pull it out.
X Pull the high voltage switch-off device ;
apart until it engages in the stop position.
If the hybrid system has been deactivated due to reasons mentioned above, have it checked
at a qualified specialist workshop before
reactivation. Hybrid vehicles
47Safety Z